Total 41 sales assistant job vacancies in johor bahru johor

Job Description :

• Assist in the preparation and management of customs documentation (K1, K2, k3, K8, K9, ZB Forms), permits, invoices, and packing lists to ensure accuracy and compliance with Royal Malaysia Customs regulations.
• Verify the accuracy and completeness of customs-related documents to ensure compliance with regulations and prevent delays in customs clearance.
• Enter and maintain accurate date in customs brokerage software and electronic date interchange (EDI) systems to facilitate the electronic submission of documentation.
• Support in calculating and verifying the applicable customs duties, taxes, and fees for imported or exported goods.
• Assist in organizing and maintaining physical and electronic records of custom-related documentation for audit purpose and reference.
• Coordinate with internal stakeholder, such as Customs Forwarding Executives, Logistics teams, and external stakeholders, including c.arriers and custom authorities.
• Assist in ensuring compliance with customs laws and regulations. Stay informed about changes in custom rules, import/export restrictions, and trade agreements
• Assist in educating clients on customs regulations, documentation requirements, and procedural details to facilitate smooth customs clearance.
• Provide support in communicating with customs authorities, clients, and other stakeholders to address queries, provide updates, and gather necessary information.

Job Requirements :

• Education: Minimum STPM, or Diploma in Logistics/Supply Chain.
• Experience: 1–2 years in freight forwarding, shipping, or customs brokerage is generally required, though fresh graduates are sometimes accepted.
• Customs Knowledge: Familiarity with documentation (import/export), customs clearance procedures, and HS codes is essential. Proficiency in using systems like Intimax, Dagang Net and Seal Net are an advantage
• Technical Skills: Proficient in Microsoft Office (Excel/Word) and familiar with EDI systems. Computer literate.
• Attributes: Good communication skills, attentive to details, and ability to work in a fast-paced environment
• Attention to details and problem-solving skills

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Position: Sales Engineer / Sales Executive (FEMALE/MALE)

Head Count: 2

Tenure: Permanent

Remuneration: Basic Salary, Bonus, Commission Based,

Other Benefits ( Car & Travelling Allowance, Medical )

About Industrial Filtration Sdn Bhd:

We're not just selling filters; we're providing critical solutions for heavy industries across Asia. For over 30 years, we've been a trusted partner to major brands, helping them optimize their processes and protect their operations. We're experiencing rapid growth and are looking for a driven sales professional to join our team and contribute to our continued success.

What You'll Do:

• Impact: Develop and execute sales strategies to expand our market share within key industry segments (dust filtration, water treatment, chemical process).
• Build Relationships: Cultivate and manage relationships with key decision-makers at leading companies.
• Solve Problems: Understand customer needs and provide tailored filtration solutions that address their specific challenges.
• Drive Growth: Identify and pursue new business opportunities, contributing directly to the company's revenue goals.
• Collaborate: Work closely with our technical and marketing teams to deliver exceptional customer service and support.

What Awaits You:

• Growth Potential: Be part of a rapidly expanding company with significant opportunities for career advancement. We invest in our employees and provide ongoing training and development.
• Impactful Work: Contribute to critical industries and make a real difference in how companies operate.
• Supportive Environment: Join a collaborative team of experienced professionals who are passionate about what they do.
• Competitive Rewards: Enjoy a competitive salary and benefits package, including a generous commission structure, car allowance, and comprehensive medical insurance.

What You'll Bring:

• Passion for Sales: A driven and results-oriented mindset with a proven track record of success (or strong potential for success if a fresh graduate).
• Industry Knowledge: Familiarity with the filtration industry or related sectors (dust collectors, water treatment, chemical processing, F&B) is a plus.
• Communication Skills: Excellent verbal and written communication skills in English.
• Problem-Solving Abilities: A knack for understanding customer needs and developing effective solutions.
• Team Player: Ability to collaborate effectively with internal teams and build strong relationships with customers.
• Education: Diploma/Bachelor's degree in any field (Engineering or related field preferred). Fresh graduates with a strong drive are encouraged to apply!

What We Offer:

• Competitive Compensation: Attractive base salary + generous commission structure.
• Comprehensive Benefits: Medical, dental, and vision insurance, car allowance, and travel allowance.
• Growth Opportunities: Clear career paths and opportunities for professional development.
• Dynamic Environment: Be part of a fast-paced, innovative company.
• Impactful Work: Contribute to a vital industry and make a real difference.

Ready to make a difference? Apply today and join our growing team! Submit your resume and cover letter to [email protected]

(Application Process - You will be asked the following questions):

1. What is your work authorization status in Malaysia?
2. How many years of experience do you have in sales (including sales engineering, executive, or business development roles)?
3. How would you rate your English language proficiency (e.g., Native, Fluent, Proficient, Conversational, Basic)?
4. What is your expected monthly basic salary range?
5. Which Microsoft Office products are you proficient in?
6. Are you willing to travel regionally when required?

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Work visa sponsorship
• Personal leave

職位描述：

• 為室內外銷售團隊提供支持
• 準備、處理並確保銷售報價單、銷售訂單和送貨單的正確歸檔。
• 協助跟進客戶的訂單和配送狀況
• 與供應商聯絡安排送貨事宜
• 根據工作計畫安排工作，以確保貨物順利、準時地交付給客戶。
• 承擔並履行上級指派的其他職務。

職位要求：

• 候選人必須至少擁有小學/中學/SPM/高中/STPM/大學預科學位。
• 自我激勵能力強，並且能夠很好地與團隊合作。
• 注重細節。
• 也歡迎應屆畢業生申請。
• 所需語言： 國語、英語、馬來語

福利待遇

• 佣金和獎金
• 休閒著裝要求
• 醫療保險
• 有薪培訓和發展

職位說明 ：

• 協助準備和管理海關文件（K1、K2、K3、K8、K9、ZB 表格）、許可證、發票和裝箱單，以確保準確性並符合馬來西亞皇家海關的規定。
• 核實海關相關文件的準確性和完整性，以確保符合規定，防止清關延誤。
• 在海關經紀軟體和電子資料交換（EDI）系統中輸入並維護準確的日期，以方便電子提交文件。
• 協助計算和核實進出口貨物的適用關稅、稅金和費用。
• 協助整理和維護與海關相關的紙本和電子文件記錄，以供審計和參考。
• 與內部利害關係人（如海關貨運主管、物流團隊）和外部利害關係人（包括承運人和海關當局）協調。
• 協助確保遵守海關法律法規。隨時了解海關規則、進出口限制和貿易協定的變化。
• 協助客戶了解海關法規、文件要求和程序細節，以促進順利清關。
• 協助與海關當局、客戶和其他利害關係人溝通，以解答疑問、提供最新資訊並收集必要資訊。

職位要求：

• 學歷要求：最低STPM（馬來西亞高中畢業證書）或物流/供應鏈相關文憑。
• 經驗：一般需要 1-2 年貨運代理、航運或報關經驗，但有時也接受應屆畢業生。
• 海關知識：熟悉進出口單證、清關流程和HS編碼至關重要。熟練使用Intimax、Dagang Net和Seal Net等系統者優先考慮。
• 技術技能：精通微軟辦公室軟體（Excel/Word），熟悉EDI系統。具備計算機操作能力。
• 素質要求：良好的溝通能力、注重細節、能夠在快節奏的環境中工作。
• 注重細節和解決問題的能力

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Position: Sales Engineer / Sales Executive (FEMALE/MALE)

Head Count: 2

Tenure: Permanent

Remuneration: Basic Salary, Bonus, Commission Based,

Other Benefits ( Car & Travelling Allowance, Medical )

About Industrial Filtration Sdn Bhd:

We're not just selling filters; we're providing critical solutions for heavy industries across Asia. For over 30 years, we've been a trusted partner to major brands, helping them optimize their processes and protect their operations. We're experiencing rapid growth and are looking for a driven sales professional to join our team and contribute to our continued success.

What You'll Do:

• Impact: Develop and execute sales strategies to expand our market share within key industry segments (dust filtration, water treatment, chemical process).
• Build Relationships: Cultivate and manage relationships with key decision-makers at leading companies.
• Solve Problems: Understand customer needs and provide tailored filtration solutions that address their specific challenges.
• Drive Growth: Identify and pursue new business opportunities, contributing directly to the company's revenue goals.
• Collaborate: Work closely with our technical and marketing teams to deliver exceptional customer service and support.

What Awaits You:

• Growth Potential: Be part of a rapidly expanding company with significant opportunities for career advancement. We invest in our employees and provide ongoing training and development.
• Impactful Work: Contribute to critical industries and make a real difference in how companies operate.
• Supportive Environment: Join a collaborative team of experienced professionals who are passionate about what they do.
• Competitive Rewards: Enjoy a competitive salary and benefits package, including a generous commission structure, car allowance, and comprehensive medical insurance.

What You'll Bring:

• Passion for Sales: A driven and results-oriented mindset with a proven track record of success (or strong potential for success if a fresh graduate).
• Industry Knowledge: Familiarity with the filtration industry or related sectors (dust collectors, water treatment, chemical processing, F&B) is a plus.
• Communication Skills: Excellent verbal and written communication skills in English.
• Problem-Solving Abilities: A knack for understanding customer needs and developing effective solutions.
• Team Player: Ability to collaborate effectively with internal teams and build strong relationships with customers.
• Education: Diploma/Bachelor's degree in any field (Engineering or related field preferred). Fresh graduates with a strong drive are encouraged to apply!

What We Offer:

• Competitive Compensation: Attractive base salary + generous commission structure.
• Comprehensive Benefits: Medical, dental, and vision insurance, car allowance, and travel allowance.
• Growth Opportunities: Clear career paths and opportunities for professional development.
• Dynamic Environment: Be part of a fast-paced, innovative company.
• Impactful Work: Contribute to a vital industry and make a real difference.

Ready to make a difference? Apply today and join our growing team! Submit your resume and cover letter to [email protected]

(Application Process - You will be asked the following questions):

1. What is your work authorization status in Malaysia?
2. How many years of experience do you have in sales (including sales engineering, executive, or business development roles)?
3. How would you rate your English language proficiency (e.g., Native, Fluent, Proficient, Conversational, Basic)?
4. What is your expected monthly basic salary range?
5. Which Microsoft Office products are you proficient in?
6. Are you willing to travel regionally when required?

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Work visa sponsorship
• Personal leave

We're looking for a dynamic and results driven Sales Manager to join our team in Johor Bahru, Malaysia. In this pivotal role, you will drive revenue growth by managing the complete sales cycle, building strong client relationships, and leading initiatives that exceed organizational targets. You will be instrumental in identifying market opportunities, converting inquiries into confirmed business, and fostering a collaborative environment that supports both team success and customer satisfaction. This position offers the opportunity to make a meaningful impact while working with a forward-thinking organization committed to innovation and excellence.

• Manage the full sales cycle from initial inquiry through contract negotiation and conversion, ensuring timely and professional responses to all client inquiries
• Develop and execute strategic sales plans to achieve and exceed monthly, quarterly, and annual sales targets while maintaining detailed records of sales activities and forecasts
• Build and maintain strong, long-term relationships with corporate clients, event organizers, and key accounts to encourage repeat business and identify upsell opportunities
• Prepare comprehensive proposals, contracts, and rate agreements in accordance with organizational policies; negotiate terms to maximize profitability while meeting client needs
• Conduct site inspections and client meetings to showcase facilities, services, and capabilities; provide customized solutions tailored to client requirements
• Analyze market trends, monitor competitor activities, and identify emerging business opportunities to maintain competitive advantage in the Johor Bahru market
• Collaborate with internal departments including operations, finance, and customer service to ensure seamless execution of sales agreements and client satisfaction
• Maintain accurate and detailed documentation of all client interactions, contracts, and agreements in CRM systems; ensure all records are current and accessible
• Prepare and present regular sales reports, revenue forecasts, and performance metrics to senior management; provide actionable insights based on data analysis
• Mentor and support team members in developing sales skills, achieving individual targets, and maintaining high standards of customer service
• Proactively identify and resolve client concerns with empathy and transparency, ensuring issues are addressed promptly and professionally
• Participate in networking events, industry conferences, and promotional activities to expand the client base and strengthen market presence

We are looking for a motivated, dynamic Assistant Service Manager to join our team based in Johor. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

1. Position Overview

The Assistant Service Manager (ASM) reports directly to the Branch Operations Manager or Branch Manager. This role is pivotal in driving service excellence, maximizing team productivity, and ensuring rigorous operational compliance within the branch to uphold the highest company standards.

2. Core Service & Operational Responsibilities

The ASM is mandated to maintain high-quality service delivery and operational efficiency by adhering to the following requirements:

• Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team.
• Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
• Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
• Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets.
• Overtime Management: Validate and manage technician overtime claims, ensuring all submissions are legitimate and cost-effective.
• Work Procedures: Enforce strict compliance with pest/hygiene service guidelines as detailed in company manuals and technical instructions.

3. Fleet & Equipment Management

The ASM is responsible for the cost-effective management of the branch’s fleet and technical resources, ensuring operational readiness without compromising safety standards.

• Vehicle Compliance:  Maintain rigorous records for the renewal of road tax and Puspakom inspections.
• Maintenance Logs:  Ensure comprehensive maintenance logs are kept for all service vehicles to ensure audit readiness.
• Cost Control:  Monitor and record repair costs and fuel usage; validate driver logs for accuracy.
• Inventory & Assets:  Maintain a precise register for service tools and safety equipment; ensure the security of all company property, hardware, and premises.
• Safety Standards:  Ensure all vehicles and drivers remain in full compliance with the SHE (Safety, Health, and Environment) and Vehicle Handbook.

4. Stock & Warehouse Controls

To maintain stock integrity and branch efficiency, the ASM shall:

• Monitor proper stock issuance and returns for all service teams on a weekly basis.
• Attend and lead monthly stock takes and conduct regular vehicle stock audits.
• Direct the management and control of the branch store, including the efficient handling of used Exhaust Fan
• Related (EFR) equipment.
• Verify that all actual preparation costs are accurately captured and recorded within the company system.

5. People Management & Staff Development

As a leader in operational excellence, the ASM manages the employee lifecycle with a focus on high-performance culture and technical mastery.

• Recruitment: Collaborate with the Branch Manager or Branch Operations Manager to recruit high-caliber Service Technicians and Service Ladies (subject to prior approval).
• Onboarding & Culture: Direct staff inductions, maintain high team morale, and ensure all staff possess a comprehensive understanding of company objectives and policies.
• Training & Coaching: Organize technical induction programs and maintain precise training records. Act as the primary trainer for refresher courses, providing field-based guidance and data-driven coaching to ensure a high level of technical competence.

6. Quality Assurance (QA) & Performance Monitoring

The following quality standards and performance audits must be strictly enforced:

• Direct regular Quality Control (QC) checks and follow up on client complaints to ensure total ownership of service problems.
• Ensure OCS 224 compliance: Resolve all customer callouts within 24 hours to prevent further escalation.
• Audit the duties of Service Supervisors on a monthly basis.
• Audit each Service Technician according to company requirements (TPA Assessment).
• Carry out regular service audits across all branch service areas.
• Verify that all supervisors meet their established monthly KPIs.

7. Administrative & Reporting Protocols

The ASM must maintain rigorous administrative accountability. Weekly status reports must be provided to the Branch Operations Manager covering the State of Service, Supervisor issues, Customer issues, and other operational concerns. Formal weekly and monthly meetings must be conducted with supervisors and technicians; formal minutes are mandatory for all meetings and must be filed accordingly. All reports, stock returns, and e-claims must be prepared accurately and dispatched promptly to the Head Office.

8. Health, Safety, and Environment (SHE) Compliance

The ASM has a legal obligation to enforce a safe working environment. You are required to:

• Enforce OSHA 1994: Apply the requirements of the Occupational Safety & Health Act 1994, ensuring all subordinates understand their legal obligations.
• Ensure Chemical Safety: Direct the safe handling, storage, and application of all chemicals to eliminate untoward risks to staff.
• Conduct Monthly Inspections: Inspect all service vehicles monthly to ensure they are roadworthy and safe.
• Direct Safe Systems of Work: Provide site-specific risk assessments and issue written work instructions for all activities to ensure employees work without risk to health.
• Rectify Deficiencies: Immediately rectify all deficiencies identified during audits or inspections.
• Participate in Reviews: Attend and contribute to monthly SHE review meetings.

9. Cross-Functional Collaboration & Professional Conduct

The ASM serves as an "Agent of Best Practice," promoting the company’s gold standards and transmitting these practices to all supervisors and coordinators.

• Sales Relationship: Maintain cooperative relations with the Sales Team by providing high-quality sales leads and customer feedback.
• Sales Support: Assist the Sales Team in achieving branch targets by providing technical support for special surveys and sales presentations.
• Self-Improvement: Commit to continuous professional development through private study, technical literature, membership of professional associations, and attendance at relevant industry courses.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience
• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

About EPOS

Backed by Ant International, a global leader in digital payments and financial technology, EPOS is part of Antom's global merchant payment services and a leading provider of Point-of-Sale (POS) digital solutions in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS leverages Antom's digital capabilities as a central hub to serve small and medium-sized businesses across the region with integrated O2O solutions.

With a growing presence across Singapore, Malaysia, and Vietnam, we are expanding our teams across Asia to drive meaningful, impactful changes for businesses worldwide.

Job Summary

We are looking for a Sales Operations Specialist (also known as a Sales Development Representative) to support our sales team and ensure seamless customer interactions.

In this role, you will be the first point of contact for potential clients—guiding them through initial inquiries, maintaining accurate records, coordinating appointments, and helping create a smooth and positive customer journey.

This is more than an operations role. It is an opportunity to contribute directly to business growth by ensuring our sales teams are well-supported and our clients receive exceptional service.

Key Responsibilities

• Act as the primary point of contact for client inquiries and provide excellent customer service.
• Schedule and coordinate appointments between potential clients and the sales team.
• Identify potential leads and support overall sales development efforts.
• Maintain accurate and up-to-date client records in the system.
• Collaborate with cross-functional teams to ensure a customer-centric approach.
• Ensure high levels of client satisfaction and smooth operational support at all times.

• Fresh graduates are welcome to apply.
• Strong communication and interpersonal skills.
• Proficient in English; ability to communicate in Mandarin is an advantage to liaise with Chinese-speaking merchants.
• Comfortable speaking to clients via phone, messaging platforms, and email.
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Self-motivated with a positive attitude and willingness to learn.
• Prior experience in sales support, customer service, or telemarketing is a plus (not mandatory).

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.
• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

We are seeking a proactive and experienced Assistant Security Manager to support our Security team at Novotel Johor Bahru City Centre. In this role, you will assist in ensuring the safety and security of guests, employees, and hotel assets. You will help oversee daily security operations, respond to incidents, and ensure compliance with safety standards in alignment with Sofitel brand values.

Job Description

• Assist the Security Manager in overseeing daily security operations and team deployment
• Ensure the safety and security of guests, employees, and hotel property at all times
• Respond promptly to emergencies, incidents, and guest concerns with professionalism and efficiency
• Conduct regular patrols and inspections of hotel premises, including public areas, back-of-house, and perimeter
• Monitor CCTV systems and security equipment to ensure proper functioning
• Support the implementation of safety, fire, and emergency procedures
• Assist in conducting investigations of incidents, accidents, and security breaches
• Coordinate with local authorities when necessary
• Maintain accurate reports and documentation of daily activities, incidents, and security logs
• Provide training and guidance to security staff to maintain high standards of performance
• Ensure compliance with company policies, legal regulations, and safety standards
• Promote a secure, welcoming, and professional environment for guests and staff

Sales & Business Development

• Achieve agreed sales and contribution targets within the designated territory.
• Develop new business opportunities with support from Business Development Managers, Specification Team, and Technical Service Team.
• Prepare and implement regional sales plans in alignment with the HoD and relevant stakeholders.
• Manage and develop relationships with global and regional key accounts in collaboration with the Key Project Management team.
• Respond effectively to market conditions, competitor activities, and customer requirements.

Planning & Market Intelligence

• Provide sales forecasts, market insights, and inputs for annual budgeting and corporate reporting.
• Determine and implement regional sales objectives with the HoD.
• Communicate product forecasts, including MIN and MAX requirements, to ensure timely product availability.
• Support and execute market studies as required.

Customer & Account Management

• Build and maintain strong customer relationships across geographical boundaries.
• Ensure timely collection of overdue payments from customers.
• Record and update daily sales activities accurately in the company Salesforce system.
• Provide customer, product, and market information to support regional and corporate requirements.

WHAT YOU’LL DO

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values,

you’ll contribute to both your own success and the success of the company.

You will:

• Share your fashion and product knowledge to help customers make informed choices.

• Collaborate with your team to deliver exceptional service at every step of the customer journey.

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.

• Support with opening and closing of the store.

• Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, e very role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash

Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together.

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for

all.

This role will be reporting to Store Manager.

WHO YOU ARE

We are looking for people with…

• Experience in customer service within fashion, retail, or similar fields.

And people who are…

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.

• Thriving in collaborative and dynamic environments.

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.

• Flexible and action oriented.

WHO WE ARE

heart of every decision we make.

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart .

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.

In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 31/05/2026. Due to data policies, we only accept applications through career page.

We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Project Support & Coordination

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.

Monitoring & Reporting

• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Stakeholder Engagement
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

About the job

You lead and inspire your team to optimise the shopping experience to secure satisfied customers and increased sales and profitability in your store. You achieve this using your knowledge of the IKEA product range, the local market, competition, and customers. Your leadership is based on performing and delivering while learning and developing in the business.

Your assignment

• Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?
• Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy.
• Deliver and lead the commercial action plan for your store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximises sales and generates sustained long-term profitability.
• Secure successful implementation of country priorities and the sharing and implementation of good solutions.
• Ensure your shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers.
• Analyse the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.
• Know your local market potential and work with your team and other functions to ensure your store is locally relevant throughout the different sales channels.
• Follow up your financial goals, KPIs and costs, and take action on deviations. Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups.
• Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognise and understand their contribution. Identify and develop the many talents within the department to secure succession planning.
• Through your everyday work you contribute to a people and planet positive business, social connection and environmental impact
• You secure that purchasing is made according to the principles defined in the Purchase Policy:
• Operational participation in procurement projects
• Compliance of Retail Purchase Toolkit (if applicable), IWAY and signed agreement

The focus of the District Sales Executive (DSE) is on achieving results that are aligned with the overall organization and it's strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the District Sales Executive role at Expeditors.

The DSE orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district office and Expeditors network. The job environment is flexible, constantly changing, and provides growth opportunity, recognition and reward for the achievement of business results. This position reports to the District Sales Manager.

Key Deliverables

These are the minimum results expected from a successful District Sales Executive:

• Manage an assigned territory and demonstrate extensive knowledge of potential customers and competitors in this area
• Timely data entry in our Customer Relationship Management tool
• Orchestrate customer / branch relationships and collaborate with regional Product, Service, Geo, and Knowledge Management resources
• Participate in the creation of value-added solutions for customer's logistics needs, including supporting diagrams and cost-benefit calculations
• Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection.
• Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge
• Involvement in local trade groups, as directed by the District Sales Manager
• Take on additional assignments as required, supporting company needs

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

​You will:​

• Share your fashion and product knowledge to help customers make informed choices.​
• Collaborate with your team to deliver exceptional service at every step of the customer journey.​
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​
• Support with opening and closing of the store.​
• Represent yourself and the brand positively during all customer interaction

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

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Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

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This role will be reporting to Store Manager.​

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WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​
• And people who are…​
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​
• Thriving in collaborative and dynamic environments.​
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​
• Flexible and action oriented.​

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WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

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WHY YOU’LL LOVE WORKING HERE:
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

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JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​

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Take the next step in your career together with us. The journey starts here. ​

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If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 6/12/2025. Due to data policies, we only accept applications through career page.​

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*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.