Total 103 sales specialist job vacancies in Malaysia

Branch Manager – Join Our Growing Team!

Are you a dynamic leader with strong business development and team management skills? We are looking for an experienced Branch Manager to drive business growth, lead a high-performing team, and strengthen our market presence.

Key Responsibilities

• Lead and oversee the branch's daily operations, including sales, marketing, technical support, and administration, ensuring smooth and efficient business performance.
• Drive sales growth by identifying new business opportunities and implementing effective sales and marketing strategies.
• Build, develop, and maintain strong relationships with customers, consultants, developers, dealers, government agencies, and M&E contractors.
• Actively promote the company's products and solutions to key industry stakeholders and decision-makers.
• Manage customer enquiries professionally and prepare accurate and competitive sales quotations.
• Monitor branch performance, sales targets, and profitability while ensuring excellent customer service.
• Lead, motivate, and develop branch staff to achieve individual and team objectives.
• Ensure compliance with company policies, procedures, and operational standards.

Why Join Us?

• Attractive remuneration package with performance incentives.
• Career advancement opportunities within a growing organization.
• Dynamic and supportive working environment.
• Opportunity to work with leading products and industry professionals.

Requirement

• Bachelor's Degree / Diploma / Advanced Diploma in Mechanical or Electrical Engineering, with knowledge in air conditioning.
• Preferably working experience in the air conditioning industry.
• With at least 2 - 3 years working experience in same role.
• Good command of English and Bahasa Malaysia.
• Good interpersonal and communication skills at all levels.
• Highly motivated, result-oriented, dynamic team player, self-driven, willing to work under pressure, and with high integrity.

Perks & Benefits

• Commission and bonus
• Allowance (Car, transportation, etc.)
• Medical insurance

銷售工程師

（吉隆坡、新山、馬六甲、檳城和哥打巴魯有職缺）

加入我們不斷成長的團隊！

您是否對銷售和工程充滿熱情？您是否樂於與客戶溝通、提供技術解決方案並建立長期的業務關係？如果是，我們誠摯邀請您加入我們的團隊，擔任銷售工程師。

主要職責

• 與經銷商、承包商、顧問、開發商和最終用戶建立並維持牢固的關係。
• 尋找並掌握新的商機，以實現銷售目標。
• 推廣和銷售公司的空調和暖通空調解決方案。
• 準備報價單、方案和投標書。
• 為客戶提供技術諮詢和產品推薦。
• 跟進詢價、報價和專案機會。
• 與內部各部門協調，確保專案順利執行，客戶滿意。
• 監控市場趨勢、競爭對手動態和客戶需求。
• 編制銷售預測和定期銷售報告。

要求

• 機械工程或電機工程學士學位/文憑/高級文憑，並具備空調方面的知識。
• 擁有空調、暖通空調、機電、樓宇服務或專案銷售方面的經驗將是加分項。
• 至少有1-2年同職經驗。
• 良好的英語和馬來語能力。
• 具備良好的人際溝通能力，能與各層級人員有效溝通。
• 積極主動、以結果為導向、充滿活力的團隊成員、自我驅動、願意承受壓力、並且具有高度誠信。
• 持有有效駕駛執照並擁有自己的交通工具。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 個人發展機會

About the Company

A Singapore-based engineering company specializing in safety and environmental monitoring solutions, including gas detection systems, water quality monitoring, and industrial IoT technologies. The company provides end-to-end services from product supply and system integration to installation, calibration, and maintenance, supporting clients across industries such as manufacturing, petrochemical, and environmental sectors. 

Job Overview

We are looking for an Internal Sales Executive to manage client communications, support the sales process, and handle administrative tasks. This role involves end-to-end coordination from enquiry handling to follow-ups and reporting.

Key Responsibilities

• Communicate with clients via calls, email, and WhatsApp
• Follow up on payments, updates, and customer enquiries
• Prepare and draft quotations
• Manage the full sales cycle from enquiry to completion
• Prepare sales reports for different factories
• Attend to enquiries and raise purchase requisitions
• Coordinate the Director’s schedule, meetings, and appointments
• Handle general administrative duties

Requirements

• Based in Malaysia
• Able to communicate effectively in English and Chinese (spoken and written)
• Strong communication and follow-up skills
• Organized, detail-oriented, and able to multitask
• Comfortable working independently in a remote environment

Working Hours: Working remotely from 9:00 AM to 6:00 PM (GMT+8)

Perks & Benefits

• Open culture
• Personal development opportunities
• Remote work flexibility

Act as the key local expert and lead user for planning-relevant master data, ensuring high consistency, quality and reliability of data used in Blue Yonder to support holistic planning of the semiconductor production network.

Serve as a critical interface between business, specialty departments, IT, and external IT service providers, driving further development, stabilization and continuous improvement of master data and planning IT solutions.

Utilize cost advantages of LCL.

• Drive end‑to‑end planning master-data quality and governance, ensuring reliable, usable data across business functions
• Act as technical lead for analytics and data solutions (Power BI, SQL Oracle/MSSQL, KNIME, databases, web/UI tools)
• Responsible for maintenance and enhancement of master data applications and UIs (e.g. Tivity) aligned with business needs
• Drive dashboards and advanced analytics to enable planning excellence, transparency, and self‑service insights
• Lead root cause analysis of complex data issues, implementing sustainable, preventive solutions
• Define, monitor and improve data governance frameworks, validation rules, workflows, KPIs and operating models
• Identify data quality trends and drive automation, structural improvements and scalability
• Ensure data solutions effectively support planning processes (demand planning, logistics interfaces, master data flows)
• Manage global and local stakeholder expectations, priorities and dependencies with clear, business‑oriented communication
• Motivate and develop the team by setting technical standards, best practices and ways of working
• Foster a culture of ownership, continuous improvement, analytical thinking and knowledge sharing
• Lead and contribute to PJM1‑SO projects, driving innovation, efficiency and advanced analytics adoption

Analog & Mixed-Signal Central Division (AMS) is looking for a Staff NPI Planner to join our NPI Planner team to serve as a single point of contact for all engineering supply-related matters. This position is responsible for planning, initiating and managing engineering wafer starts, assembly builds, and maintaining engineering inventory control to support customer samples delivery. Is responsible for end-to-end supply chain and working with cross-functional teams to remove and resolve any obstacle in NPI material flow.

KEY RESPONSIBILITIES

• Initiate engineering wafer start requests to foundry/fab for product tape out.
• Initiate proto assembly build requests.
• Work with marketing/sales team to track and drive customer sample deliveries.
• Create MRB for non-conformance material disposition.
• Create and maintain product BOM and product lifecycle in PLM systems such as Agile.
• Track, manage engineering inventory (wafer/assembly lots, finished goods etc.)
• Work with the planning and manufacturing team to ensure a smooth handoff from NPI to mass production (engineering lot conversion, production readiness)
• Communicate schedule of activities to product teams in a timely fashion (daily, weekly, when new update is available).

About Intrepid

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in Southeast Asia. We offer end-to-end omni-channel growth solutions for brands, covering marketplace management, social commerce, performance marketing, fulfillment, and data capabilities across the region.

As part of our growing Social Commerce team, you will support the operational processes behind creator commerce, livestream operations, affiliate campaigns, and financing & billing workflows across platforms including TikTok Shop, Shopee, and Lazada.

The Role

We are looking for a highly organized and detail-oriented Social Commerce Operations Specialist to support operational execution across financing, billing, creator operations, and campaign management workflows.

This role requires strong operational rigor, spreadsheet management capabilities, and cross-functional coordination skills to ensure smooth execution across internal stakeholders, brands, creators, and finance teams. The ideal candidate thrives in a fast-paced environment and is comfortable managing large operational datasets and multiple concurrent workflows.

Responsibilities

Financing & Billing Operations

● Support end-to-end billing and financing operational processes for livestream, affiliate, creator, and social commerce campaigns.

● Manage operational trackers for financing utilization, creator costs, campaign budgets, invoicing status, and payment reconciliation.

● Coordinate with Finance teams on invoice validation, payment processing, accrual tracking, and billing documentation.

● Reconcile campaign spend, platform reports, operational records, and payout trackers to ensure data accuracy.

● Monitor billing timelines and proactively resolve operational discrepancies or delays.

Social Commerce Operations

● Maintain and manage operational workflows across creator campaigns, livestream schedules, short video production, and affiliate operations.

● Coordinate with working teams to support campaign setup, booking coordination, deliverable tracking, and operational readiness across multiple brands and stakeholders.

● Consolidate and maintain large-scale Google Sheets trackers and operational dashboards.

● Ensure data accuracy and timely updates across all operational reporting structures.

Process Optimization & Reporting

● Identify opportunities to improve operational efficiency and reduce manual processes.

● Support workflow automation initiatives using Google Sheets formulas, App Scripts, and standardized operational templates.

● Generate regular operational reports covering financing utilization, billing status, campaign pacing, creator payouts, and operational KPIs.

● Support monthly business reviews, reconciliation exercises, and operational planning processes.

Stakeholder Management

● Work closely with Commercial, Creator Operations, Livestream, Production, Finance, and Brand teams to support campaign execution.

● Coordinate with external stakeholders including creators, agencies, and platform partners where required.

● Ensure operational processes are executed in accordance with internal SOPs and timelines.

● Bachelor’s degree in Business, Finance, Operations, Marketing, or related fields.

● 2–4 years of experience in eCommerce operations, finance operations, social commerce operations, campaign operations, or billing coordination.

● Advanced proficiency in Google Sheets or Microsoft Excel, including:

○ Pivot Tables

○ QUERY / lookup formulas

○ Data reconciliation

○ Reporting and tracker management

● Strong attention to detail and ability to manage large datasets accurately.

● Excellent organizational and time management skills.

● Strong communication and stakeholder management capabilities.

● Comfortable working in a fast-paced, dynamic, and performance-driven environment

Preferred Qualifications

● Experience supporting TikTok Shop, Shopee, Lazada, or social commerce ecosystems.

● Familiarity with affiliate, creator, livestream, or MCN operational workflows.

● Experience with Google Apps Script, workflow automation, or dashboard reporting tools is a plus.

● Prior experience in an agency, eCommerce enabler, or marketplace environment preferred.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

We are looking for an enthusiastic and resilient Specialist, Marketing Tech, Regional to join our team of 3-4.

While the title is "Marketing Tech," this isn't a typical SaaS or app marketing role. For us, it means being the strategic engine that designs and manages the technical backbone for our core B2B logistics services.

Your mission is to identify intent signals by leading the integration of our Marketing Tools (CRM, automation, and AI Agents) and optimising our end-to-end workflows. It's all about ensuring data integrity, automating lead scoring to detect high-value accounts, and creating the sophisticated digital systems required to shorten the sales cycle.

You will fit perfectly if you thrive in a fast-paced environment, are creative, analytical, organised, and have a sharp eye for detail. We're looking for a natural self-starter with a structured and clear way of communicating.

A DAY IN A LIFE
As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Manage and Develop Integrated Workflows & Tool Utilisation: Spearhead the creation of effective, end-to-end integrated workflows, leveraging AI Agents and the existing Marketing Tools stack (CRM, automation platforms) to connect Marketing CRM, Sales CRM, and the customer database, with a focus on supporting demand generation activities.
• Automation of Demand Generation Processes: Automating key demand generation processes, such as intent signal capture, lead scoring, and segmentation, leveraging AI agents and machine learning capabilities where applicable.
• CRM Strategy Analysis: Analyse customer data to refine CRM strategies.
• Marketing Technologies Integration & Management: Collaborate on integrating and managing the full Marketing Tools stack and automation tools, ensuring they align with and bolster demand generation efforts.
• Close Collaboration with Marketing Team: Work in tandem with the marketing team, including Content Marketing, Brand, PR & Communications, to ensure integrated marketing efforts and smooth lead transition.
• Cross-Departmental Collaboration: Engage with external departments such as regional and local market stakeholders, Operations, and the Product team to align business strategies.

At the onset, you may be culture-shocked working with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up our sleeves as needed, and never delegate work that one would not be willing to do ourselves
• Do what is needed to get things done, as we believe speed is more important than anything else to effect change
• Over-communicate, particularly as we are all quite autonomous
• Take care of our staff, and treat them as they would want to be treated
• Are rigid on goals, but flexible on the details

SKILLS
These are minimum-requirement skills and a ‘must-have’ for the role:

• Language Skills: High proficiency in English, both written and verbal.
• CRM and Marketing Automation Expertise: Proficiency in Marketing CRM platforms (e.g., Hubspot, Common Room, Mailchimp, GetResponse, ActiveCampaign) and marketing automation platforms (e.g., n8n, Zapier, Google App Scripts, Marketing API)
• Technical and Data Analysis Skills: Strong skills in these areas to effectively manage CRM systems and interpret data for demand generation.
• Content Marketing Knowledge: Understanding of content marketing and distribution channels
• Adaptability and Timeliness: Ability to meet deadlines and adapt quickly to changes in demand generation trends and strategies.
• Communication Skills: Excellent verbal and written communication skills for effective collaboration and strategy communication.
• Detail-Oriented and Independent: Meticulous and self-driven with the ability to work independently, essential for managing CRM and automation tasks in support of demand generation.
• Critical and Analytical Thinking: Necessary for developing and optimising CRM strategies that support demand generation objectives.

These are skills that are ‘nice-to-have’ and will make you stand out in the job application:

• B2B Marketing Experience: Valuable in understanding the nuances of demand generation in a B2B context.
• ABM Strategy Proficiency: Proficiency in Account-based Marketing strategies and execution, valuable for targeted demand generation.
• User Journey Mapping: Background in mapping user journeys, enhancing CRM strategies for demand generation.
• Web Development and Digital Tech Familiarity: Familiarity with these areas to integrate and optimise digital tools for demand generation.
• Innovative Marketing Strategies: Demonstrated ability to apply innovative approaches to marketing strategy, enhancing demand generation.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Get to Know the Team

GrabMart is the fastest growing startup within Grab and is growing rapidly towards becoming the region's #1 provider of goods delivery services.

Get to Know the Role

As an Account Management Specialist, GrabMart, you will be responsible for:

• Establishing and manage strong business relationships with existing and potential top merchants to drive growth for GrabMart.
• Lead all elements of account management, including trend monitoring, business development strategy, partner negotiation, daily account management, and execution of key initiatives.
• Grow key accounts as measured by deliveries, GMV and revenue, as well as forming deeper relationships with partners through collaboration in other areas such as GrabPay, GrabAds, and GrabExpress.
• You will own relationships with FMCG clients to drive Ads sale of relevant Grab assets, including sales pitch, planning marketing calendar, execution such as merchant participation acquisition, and end-of-campaign reporting.

You will report to the Manager, GrabMart and working onsite in Petaling Jaya.

The Critical Tasks You Will Perform

• You will acquire and drive growth in key accounts as measured by deliveries, GMV, and revenue.
• Prepare weekly, monthly promotion planning & category strategy planning, including monitoring trends and suggesting/coordinating appropriate pricing & promotional activities.
• You will manage end-to-end deal management (including working with country BD, ads, GrabGifts, transport, food, pay/financial, operations, marketing, and product to ensure the success of the partnership).
• You will probe and investigate merchant's pain points and validate the issues they're facing with key partners, including mitigating escalations that may come through Customer Support.
• You will evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses.
• You will collaborate with different departments to tailor merchant-specific needs (e.g. customized reporting, marketing support, integrations).
• You will improve operational excellence by working with the merchants and operations teams.

The Market risk team at LDC is responsible for producing quantitative market risk metrics along with qualitative assessment of potential risks to the company portfolio due to changes in market conditions. You will work closely with traders, risk managers, and other stakeholders to provide analysis, report risk metrics, and develop insights into market movements.

Main Responsibilities:

• Independently run and validate daily Market Risk calculations, including VaR and key risk metrics, ensuring data integrity, model stability, and timely delivery.
• Perform first-level analysis of VaR movements, identifying key drivers (price, positions, volatility) and escalating material changes with clear explanations to Management or Platform Risk Managers.
• Conduct deep-dive analysis on market exposures, linking risk movements to market fundamentals (e.g., price trends, supply/demand changes, basis movements).
• Generate and distribute daily risk reports to senior management, summarizing risk exposures, key metrics (e.g., Value at Risk (VaR), Margin Call Exposure), and historical trend analyses.
• Act as a key point of contact for various stakeholders, providing timely insights, challenging assumptions where appropriate, and supporting risk-informed decision-making.
• Continuously enhance and streamline risk reporting, improving transparency, consistency, and relevance to business decisions.
• Support and drive enhancements to risk tools, dashboards, and reporting frameworks, improving usability, efficiency, and data visibility across platforms.
• Contribute to enhancements in risk models and methologies (e.g. VaR assumptions, stress testing approaches)
• Explore and apply AI and data analytics tools to improve risk monitoring, anomaly detection, and reporting efficiency.

Experiences:

• Prior experience in financial analysis or related roles is preferred, with exposure to physical and/or derivatives markets considered an advantage. Familiarity with commodities trading and market risk is a plus.
• Familiarity with market risk concepts and metrics, such as Value at Risk (VaR), stress testing, and exposure analysis, with the ability to interpret and explain risk movements.
• Exposure to risk systems, data analysis tools, or reporting platforms (e.g.,Python, Power BI, or similar) to support risk monitoring and reporting processes.
• Experienced in designing data modelling/analytics.
• Exposure to process improvement, automation, or data-driven initiatives (including use of analytics tools or AI-assisted workflows) to enhance risk reporting and monitoring efficiency.
• Minimum 5 years of relevant experience; strong programming skills are highly valued.

Other skills (Computer Skills, etc):

• Strong understanding of statistical and financial risk models, including practical application in risk measurement (e.g.VaR, stress testing, scenario analysis) and interpretation of outputs in a business context.
• Strong Programming skills in data analysis and automation tools such as Python, SAS, Java, HTML or similar, with the ability to analyze large datasets, improve workflows, and support automation initiatives.
• Experience in data visualization and reporting tools (e.g., Power BI), with the ability to build interactive dashboards and translate complex risk metrics into clear insights.
• Ability to communicate with both technical and non-technical stakeholders.
• Ability to detect discrepancies in data and systems, ensuring the reliability of risk assessments.
• Exposure to advanced analytics or AI-assisted tools to enhance risk monitoring, anomaly detection, or reporting workflows.

Languages:

• English (Fluent)

Academics:

•  Bachelor’s degree in Statistics, Mathematics, Computer Science, Engineering, Economics and Finance or a related field.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

We’re looking for a Senior Marketing Specialist to help shape how TabSquare grows, communicates, and earns attention across markets.

This is a highly cross-functional role spanning brand, growth, product storytelling, digital marketing, and experimentation. You’ll work across different initiatives and teams to help strengthen our presence, support go-to-market efforts, explore new growth opportunities, and contribute to how our products and brand are experienced by the market.

If you enjoy combining creativity, commercial thinking, curiosity, and execution in a fast-evolving environment, we’d love to hear from you.

Responsibilities:

• Supporting product launches, feature storytelling, and go-to-market initiatives

• Exploring low-cost and unconventional growth opportunities across digital channels and communities

• Helping shape how TabSquare communicates its products, value propositions, and brand

• Performance Marketing - Drive the drafting and sending EDM/ SMS and Whatsapp Campaigns, work towards optimization of campaign elements to achieve desired results.

• Creating and coordinating content across social media, campaigns, and digital touchpoints

• Supporting experiments related to product-led growth, user engagement, and demand generation

• Helping turn product capabilities and customer stories into compelling narratives and marketing assets

WHAT YOU’LL DO

The HR Admin Specialist supports efficient HR operations by administering the full colleague and candidate lifecycle, from recruitment and pre-boarding through to payroll inputs and exit. You enable HR systems accuracy, translations, and smooth day-to-day People service delivery across the market. 

You are a detail-oriented and dependable HR professional who brings accuracy, discretion, and a collaborative spirit to support multiple HR functions. By acting in line with our Values, having a growth mindset, and acting as a role model, you contribute to H&M’s business success through people engagement. At H&M, WHAT you do is as important as HOW you do it.

You will:

• Manage onboarding, offboarding, and lifecycle documentation for Store Managers and Support Office colleagues, providing standardized templates for execution.
• Create and maintain accurate employee records in HRIS systems (SuccessFactors), conducting regular data hygiene checks and system housekeeping.
• Handle day-to-day HR queries from colleagues and managers within established local labour law frameworks.
• Draft and support ER case documentation and coordinate exit interview logistics.
• Coordinate the localization and translation of HR content using AI tools, collaborating with local teams for accuracy and brand alignment.
• Support HR audits and vendor billing management while continuously driving operational workflow improvements.

WHO YOU’LL WORK WITH

As an HR Admin Specialist, you’ll work closely with People Function colleagues, Support Office colleagues, and Store Managers to ensure smooth processes and reliable service delivery.

This role reports to the Payroll Manager.

WHO YOU ARE

We are looking for people with...

• Diploma or degree in Human Resources, Business Administration, or a related field.
• 1–3 years of experience in HR administration, HR operations, or maintaining employee data records.
• Proficiency in HRIS tools (SuccessFactors or equivalent) and advanced MS Office 365 skills.
• Required proficiency in English.
• Experience supporting payroll or rewards processes is a plus.

And people who are...

• Highly organized with strong administrative skills and strict attention to detail and accuracy.
• Excellent communicators capable of cross-functional collaboration and stakeholder management.
• Discreet with a proven ability to handle highly sensitive and confidential information.
• Digitally savvy and comfortable working with HR systems, automation, and AI tools to improve efficiency and accuracy.
• True ambassadors of our Values, acting with a collaborative, proactive, and improvement-oriented mindset.

Role Description:

• Responsible for driving business growth through the sale of service agreements, maintenance contracts, for industrial lifting equipment (overhead cranes, hoists, and related systems). The role focuses on developing long-term customer partnerships, ensuring service excellence, and achieving sales targets aligned with the company’s business strategy.

Key Tasks :

• Identify, pursue, and secure new customers for service agreements and contracts.
• Promote Konecranes’ value-added services including preventive maintenance, inspections.
• Develop and maintain a healthy sales pipeline to achieve monthly, quarterly, and annual targets.
• Build and nurture strong relationships with industrial clients across diverse sectors (manufacturing, logistics, energy, automotive, etc.).
• Act as the primary point of contact for contract negotiations, renewals, and customer inquiries.
• Ensure customer satisfaction by understanding their operational needs and aligning Konecranes’ solutions to meet them.
• Prepare, present, and negotiate service proposals and agreements in compliance with company policies.
• Monitor contract performance, ensuring service delivery aligns with agreed terms.
• Collaborate with operations and service delivery teams to resolve customer issues effectively.
• Conduct market research to identify potential clients, competitors, and opportunities for growth.
• Provide feedback to management on market trends, pricing strategies, and customer needs.
• Participate in marketing and promotional activities to enhance brand presence in the region.
• Work closely with Service, Operations, and Technical teams to ensure accurate and timely delivery of services.
• Support cross-functional initiatives to improve efficiency, customer experience, and contract value.
• Awareness of ISO 14001 and 45001 standards

Key Responsibilities

• System Architecture & Setup: Lead the end-to-end setup of new operational systems (e.g., ticketing platforms, telephony entities, CRM environments). Responsible for system configuration, data mapping, integrations, and deployment.
• System Maintenance & Administration: Manage the daily administration of core CX systems, including ticketing, telephony/VoIP, and CRM platforms (e.g., Zendesk). Monitor ticketing workflows, automation rules, user access permissions, system configurations, and operational performance while supporting data extraction and reporting requirements.
• Workflow Automation: Develop and maintain automation solutions, scripts, and system workflows to streamline operational processes and improve efficiency across the department.
• Technical Stack Ownership: Act as the system owner for core CX tools (Ticketing, Telephony/VoIP, CRM, and Help Desk platforms), ensuring seamless integrations via APIs, webhooks, and third-party services.
• Data Validation & Reporting: Extract, analyze, and validate system data, logs, and operational metrics to measure performance, identify improvement opportunities, and support business decision-making.
• Process & System Optimization: Continuously evaluate customer service workflows, system utilization, and operational processes, recommending enhancements to improve efficiency, scalability, and user experience.

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Analytics, or a related field.
• 2–5 years of experience in Customer Service Systems, CRM Administration, Technical Operations, System Support, or related roles.
• Hands-on experience administering customer service platforms such as Zendesk, or similar ticketing/CRM systems.
• Familiarity with customer service workflows, ticket lifecycle management, and operational processes.
• Experience managing user access, system configurations, workflow automation, and system maintenance activities.
• Experience extracting and analyzing system data for reporting and operational insights.
• Strong problem-solving skills with the ability to troubleshoot system and workflow issues.

About EPOS

Backed by Ant International, a global leader in digital payments and financial technology, EPOS is part of Antom's global merchant payment services and a leading provider of Point-of-Sale (POS) digital solutions in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS leverages Antom's digital capabilities as a central hub to serve small and medium-sized businesses across the region with integrated O2O solutions.

With a growing presence across Singapore, Malaysia, and Vietnam, we are expanding our teams across Asia to drive meaningful, impactful changes for businesses worldwide.

Job Summary

We are looking for a Sales Operations Specialist (also known as a Sales Development Representative) to support our sales team and ensure seamless customer interactions.

In this role, you will be the first point of contact for potential clients—guiding them through initial inquiries, maintaining accurate records, coordinating appointments, and helping create a smooth and positive customer journey.

This is more than an operations role. It is an opportunity to contribute directly to business growth by ensuring our sales teams are well-supported and our clients receive exceptional service.

Key Responsibilities

• Act as the primary point of contact for client inquiries and provide excellent customer service.
• Schedule and coordinate appointments between potential clients and the sales team.
• Identify potential leads and support overall sales development efforts.
• Maintain accurate and up-to-date client records in the system.
• Collaborate with cross-functional teams to ensure a customer-centric approach.
• Ensure high levels of client satisfaction and smooth operational support at all times.

• Strong communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with merchants and stakeholders.

• Proficient in English; the ability to communicate in Mandarin is an added advantage to effectively support Mandarin-speaking merchants.

• Confident in engaging with clients through various channels, including phone calls, messaging platforms, and email.

• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

• Self-motivated, proactive, and results-oriented, with a strong willingness to learn and adapt.

• Strong problem-solving skills and the ability to handle merchant inquiries and operational issues effectively.

• Experience in sales support, customer service, merchant support, telemarketing, or account management will be an added advantage.

• Comfortable working collaboratively with cross-functional teams to ensure excellent merchant experience and operational efficiency.

We’re looking for a motivated and dynamic Sales Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset. Enjoy a competitive salary, attractive commissions structure and great perks — including transport allowance, mobile phone, and laptop. 

In this role you will be responsible for:

• Drive Revenue: Achieve and exceed monthly/quarterly sales targets by proposing the company's products and services at optimised pricing levels.
• Market Intelligence: Maintain a deep understanding of market trends, industry benchmarks and competitor movements to effectively position Rentokil Initial’s unique value propositions.
• Prospect Generation: Actively prospect, develop a healthy sales pipeline and execute strategic market development initiatives.
• Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
• Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer’s’ queries in accordance with company policy.
• Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
• Cross-Functional Collaboration: Coordinate with Operations, Customer Service, and Finance departments to ensure seamless service execution and collection of payment.
• Agility: Maintain flexibility to support the broader business on ad-hoc projects and urgent operational tasks as required.

The ideal candidate will possess:

• Experience: Proven track record in B2C/& B2B sales, business development, or outdoor sales (experience in service industries, pest control, or hygiene is a strong advantage).
• Skills: Strong negotiation, presentation, and relationship-building skills.
• Attributes: Highly agile, resilient, and comfortable conducting hands-on on-site inspections at client premises.
• Tech-Savvy: Comfortable utilising modern systems and mobile sales tools to track KPIs.
• Mobility: Possess a valid driver’s license and own transport for frequent client visits in outstations.

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We’re looking for a motivated and dynamic Sales Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset. Enjoy a competitive salary, attractive commissions structure and great perks — including transport allowance, mobile phone, and laptop. 

In this role you will be responsible for:

• Drive Revenue: Achieve and exceed monthly/quarterly sales targets by proposing the company's products and services at optimised pricing levels.
• Market Intelligence: Maintain a deep understanding of market trends, industry benchmarks and competitor movements to effectively position Rentokil Initial’s unique value propositions.
• Prospect Generation: Actively prospect, develop a healthy sales pipeline and execute strategic market development initiatives.
• Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
• Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer’s’ queries in accordance with company policy.
• Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
• Cross-Functional Collaboration: Coordinate with Operations, Customer Service, and Finance departments to ensure seamless service execution and collection of payment.
• Agility: Maintain flexibility to support the broader business on ad-hoc projects and urgent operational tasks as required.

The ideal candidate will possess:

• Experience: Proven track record in B2C/& B2B sales, business development, or outdoor sales (experience in service industries, pest control, or hygiene is a strong advantage).
• Skills: Strong negotiation, presentation, and relationship-building skills.
• Attributes: Highly agile, resilient, and comfortable conducting hands-on on-site inspections at client premises.
• Tech-Savvy: Comfortable utilising modern systems and mobile sales tools to track KPIs.
• Mobility: Possess a valid driver’s license and own transport for frequent client visits in outstations.

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

PURPOSE OF THE ROLE & RESPONSIBILITIES OF THE JOB

As a sales leader for IKEA Malaysia, you will take ownership for a specific portfolio of HFBs to drive long term sales growth and optimise profitability across your range. You have a deep understanding of your product range, your national market & competition, your consumers, and your internal commercial opportunities. You will develop and create commercial actions, secure competitive pricing and ensure the preconditions are in place to deliver our volume commitments to the total IKEA value chain.

You will develop a close collaboration and partnership with the IKEA stores and other IKEA sales channels (Physical, Digital and Remote CMP's) to ensure that everyone understands the plan and how to present the range in the most commercial way. You will proactively foster a supportive matrix relationship with the Shopkeepers and Sales Managers in the IKEA stores to execute the action plans, understand performance and act on commercial opportunities throughout the year.

You will build a strong relationship with your colleagues in Inter IKEA/IKEA of Sweden to ensure that we understand and act on current trends and commercial opportunities, implement an efficient and market relevant range, and collaborate on the future development of the IKEA product range.

You will work closely with colleagues in the Malaysia Service Office and Ikano Retail on topics that will support our business plan deliverables. This will include, but not limited to: develop range presentation guidelines, formulate external communication and Marketing approaches, execute supply & availability actions, address training and competence development needs, co-create commercial calendar and activation plans, and follow up on KPI's and financial performance metrics to deliver to our agreed goals.

As a Business Process Management (BPM) Specialist at SanDisk, you will support the analysis, documentation, and improvement of business processes across Global Operations. Working closely with cross-functional teams, you will assist in identifying inefficiencies, analyzing data, and helping to implement data-driven solutions that improve workflow efficiency and support decision-making.

This role provides an excellent opportunity to gain hands-on experience in business process optimization, data analytics, report automation, and digital transformation initiatives. You will work alongside experienced professionals and contribute to projects that drive operational excellence through continuous improvement and scalable process design.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct business process mapping and assessments to identify gaps and areas for improvement in current workflows.
• Lead projects requiring coordination and management of global resources, ensuring transparency and timely delivery of project milestones.
• Collaborate closely with business units to ensure cross-functional project progress aligns with scope, timeline, and original ROI expectations.
• Assist in documenting and analyzing business processes to identify areas for improvement.
• Contribute to the creation of business requirement documents, test cases, and proof-of-concept efforts.
• Support the development of dashboards and reports using tools like Power BI, Tableau, or Spotfire.
• Help gather and analyze operational data to support business decision-making.
• Participate in automating manual processes and reports to improve efficiency and accuracy.
• Collaborate with senior analysts and IT teams to support the rollout of new process and data solutions.
• Promote a continuous improvement mindset by applying lean and agile methodologies and deploying advanced analytics solutions.

• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.

• To promote and sell food testing business of Health & Nutrition (H&N)
• To ensure that all customer enquiries are followed up and closed successfully with the ultimate goal of achieving monthly sales target/KPI set.
• To cross-sell related H&N testing, inspection and certification as appropriate.
• Receive, making call and follow-up on all in-bound and outbound calls enquiries for food testing prospects.
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the H&N business line.
• To prepare, arrange and co-ordinate related sample collection, customer visits, meetings, trainings, seminars and etc.as necessary.
• Process signed quotation/proposals and contract creation in LIMS.
• Conduct work as per relevant SGS global and local procedures.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior any improvement for further excellence of the services offered.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

We’re looking for a motivated and dynamic Sales Executive - Outdoor Account Management to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

You will:​

• Share your fashion and product knowledge to help customers make informed choices.​
• Collaborate with your team to deliver exceptional service at every step of the customer journey.​
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​
• Support with opening and closing of the store.​
• Represent yourself and the brand positively during all customer interactions.​

​

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

This role will be reporting to Store Manager.​

WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​
• Thriving in collaborative and dynamic environments.​
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​
• Flexible and action oriented.​

​

WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

​

WHY YOU’LL LOVE WORKING HERE  ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​
• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

​

JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​

Take the next step in your career together with us. The journey starts here. ​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 23 April 2026. Due to data policies, we only accept applications through career page.​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

About the role

This is a hands-on, people-facing internship at the front line of a new product launch. You'll be the person who finds neighbourhood shop owners, reaches out to them, and gets them interested enough to book a short product demo. The project lead runs the demos and handles the rest — your job is to build and work the pipeline that feeds them.

Because most of the shop owners we're approaching speak Mandarin or Chinese dialect, your ability to talk to them comfortably in their own language is the single most important part of this role.

What you'll do

• Build and maintain a pipeline of candidate merchants (minimarts, provision shops, neighbourhood stores) using online directories, maps, and business listings.

• Make outreach calls — mostly in Mandarin / dialect — to shop owners to introduce the pilot, check whether they're a good fit, and book demo appointments.

• Keep the lead tracker up to date: contact details, call outcomes, follow-ups, and status.

• Coordinate and schedule demo and meeting slots for the project lead.

• Send follow-up messages via WhatsApp / WeChat and chase responses.
• Share what owners are telling you so we can sharpen the approach.

Who we're looking for

• Currently pursuing or recently completed a diploma or degree (any discipline; business, marketing, or communications a plus).
• Fluent in Mandarin (required) — you'll be speaking with shop owners directly in Mandarin.
• Conversational in a Chinese dialect — Hokkien, Teochew, or Cantonese — is a strong advantage and the biggest differentiator for this role.
• Comfortable making cold calls and striking up conversations with strangers; friendly, persistent, and not easily discouraged by a "no."
• Organised and reliable with follow-ups and record-keeping.
• Based in Malaysia and able to work remotely, with comfort making calls to Singapore merchants.
• Proficient enough in English for internal coordination.

Nice to have

• Prior sales, telesales, promoter, retail, or other customer-facing experience.
• Comfortable working independently in a remote setup — reliable internet and a quiet space for calls.
• Some familiarity with Singapore's neighbourhood retail scene (minimarts, provision shops) — helpful for building rapport on calls.
• Comfort with WhatsApp / WeChat and simple spreadsheets

MerchantSpring is building a dedicated commercial division focused on selling to brands and vendors across e-commerce marketplaces. We are looking for a Sales Development Representative who is skilled in outbound prospecting and enjoys a high degree of ownership.

You’ll work directly with senior leadership and our Account Executive to build the outbound engine for this market and shape how MerchantSpring sells to brands and vendors globally.

This role is ideal for someone excited to drive the sales funnel, deploy AI-powered workflows, and operate in a fast-growing international business.

Success in this role is measured by consistently generating 30 qualified meetings per month for the Brands and Vendors Account Executive. You'll be expected to proactively create opportunities and consistently generate pipeline rather than relying on inbound or warm leads.

In order to achieve this, you will:

• Prospect into brands, vendors, and e-commerce leads.
• Build targeted, high-quality accounts and contact lists.
• Research target leads: identify personas, buying signals, relevant outreach triggers.
• Write sharp messaging that generates responses and meetings.
• Deploy AI tools and automation to improve prospecting efficiency, quality, and outcomes.
• Maintain accurate CRM records and prospecting data.
• Share learnings and contribute ideas to the wider sales team.

Qualifications

• Proven SDR, BDR, outbound sales, or lead generation experience.
• Strong cold outreach skills across email, phone, LinkedIn, and other relevant channels.

• Experience using Apollo, HubSpot, or similar sales prospecting tools.
• Excellent written communication to write clear, relevant outbound messages.
• Confidence using AI tools or automation to improve productivity and results.
• Strong CRM discipline and attention to detail.
• High energy, resilience, coachability, and a strong desire to improve. A self-starter.

Strongly Preferred:

• Experience working with e-commerce brands, vendors, marketplaces, agencies, or related technology, or an understanding of such ecosystems.
• An interest in SaaS, data products, brands, vendors, and the above relevant fields.
• Experience in mentoring or growing SDR teams.
• Entrepreneurial experience is a bonus, particularly for e-commerce, though not required.