Total 238 scientific operations manager job vacancies in Kuala Lumpur

About Us

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

As we expand in Malaysia, we are looking for a Senior Manager, Affiliate Partnerships to lead and scale our affiliate and strategic partnerships program.

The Role

As a Senior Manager, Affiliate Partnerships, you will be responsible for building, managing, and optimizing affiliate and partner ecosystems to drive customer acquisition and revenue growth. You will work closely with marketing, product, and sales teams to develop high-impact partnership strategies.

What You’ll Do

• Develop and execute the affiliate and partnerships strategy for Malaysia
• Identify, onboard, and manage key affiliate partners (publishers, influencers, networks, aggregators)
• Drive performance marketing initiatives through CPA, CPL, and revenue-share models
• Build strong relationships with strategic partners to unlock new growth channels
• Monitor, analyze, and optimize partner performance using data-driven insights
• Collaborate with internal stakeholders (marketing, product, sales) to align partnership initiatives
• Negotiate commercial terms, contracts, and partnership agreements
• Ensure compliance with brand guidelines and regulatory requirements
• Track KPIs and prepare regular performance reports for senior leadership

What We’re Looking For

• 6–10+ years of experience in affiliate marketing, partnerships, or performance marketing
• Proven track record of scaling affiliate programs and delivering measurable growth
• Strong network within affiliate ecosystems (publishers, networks, agencies)
• Experience in fintech, payments, e-commerce, or digital platforms is highly preferred
• Strong analytical mindset with experience using tracking and attribution tools
• Excellent negotiation and stakeholder management skills
• Ability to work in a fast-paced, high-growth environment
• Strong communication skills in English (additional local language is a plus)

Nice to Have

• Experience managing regional or multi-market affiliate programs
• Familiarity with platforms such as Impact, CJ Affiliate, or similar
• Experience working with influencers, content partners, or KOL ecosystems

• Lead end-to-end project management from design development through to construction and handover. 
• Manage client relationships and act as the primary point of contact for project reporting and updates. 
• Ensure compliance with heritage and regulatory requirements throughout the project lifecycle. 
• Oversee coordination of architects, engineers, heritage consultants, contractors, and suppliers. 
• Monitor project cost, schedule, and risk, implementing mitigation strategies as required. 
• Ensure sustainability objectives and environmental impact goals are integrated and achieved. 
• Facilitate regular stakeholder meetings, design workshops, and site inspections.
• Prepare and present detailed project reports to senior leadership and client representatives.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

We are on the lookout for a Procurement Operations Analyst to join the Global Procurement team at foodpanda, based in our Malaysia office, on our journey to always deliver amazing experiences.  

The Procurement Operations Analyst is an entry-level role focused on supporting the transactional aspects of procurement operations, providing direct support for incident and problem management, and addressing inquiries through the customer help desk. This role is essential for maintaining smooth, efficient operations within the procurement team and ensuring stakeholder satisfaction through prompt issue resolution and clear communication.

1. Transactional Processing

   • Monitor the purchase requisitions and purchase order creation following defined policies and procedures.

   • Ensure accuracy and timeliness, supporting compliance with corporate guidelines and service level agreements (SLAs).

2. Incident and Problem Management

   • Handle procurement-related incidents, performing initial triage and troubleshooting to resolve issues where possible.

   • Assist in root cause analysis, helping to prevent recurrence and drive improvements.

3. Customer Help Desk

   • Serve as a primary contact point for internal inquiries related to procurement transactions and processes.

4. Continuous Improvement

   • Identify and suggest areas for process enhancement within transactional procurement and customer support.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Role Summary:

Maker Lab is supporting a technology client to create a partner learning and certification program for their media agency partners, to make more informed media buying decisions.

As a Programme Development Manager, you will design, produce, and launch a complete learning curriculum and certification program. Your work will help media agency partners understand, engage, and master our client’s platform.

Role: 

Lead Curriculum & Learning Design

• Own the full learning journey: plan modules, duration, learning outcomes, and the sequence of content.
• Create assessment blueprints: design exam structure, passing criteria, and recertification guidance.
• Write storyboards and narration scripts for all modules before production.

Produce Engaging E-Learning Content

• Develop ~7 hours of interactive e-learning content, including videos, animations, interactive modules, and job aids.
• Build a ~1-hour certification exam with an item bank and psychometric guidance for scoring and reliability.
• Ensure all content is accessible, including captions, transcripts, alt text, and accessibility checks.

Deploy and Manage Content on Platforms

• Publish SCORM/xAPI packages and deliver all source files (Articulate Storyline/Rise, Adobe Captivate, or equivalent).
• Coordinate with internal and platform teams to make content LMS-ready.
• Train client admins to manage, update, and maintain content and assessment banks.
• Perform QA checks and produce quality and accessibility reports.

Track and Report Learning Data

• Define what data should be tracked in SCORM/xAPI: completions, attempts, scores, time-on-module, and role metadata.
• Deliver sample reports and CSV/API-ready data extracts for analytics teams.

You:

• BA/BS degree or equivalent experience
• 6+ years’ experience in external-facing e-learning, instructional design, or certification programs.
• Huge plus if you have experience in/with media agencies.
• Strong hands-on experience with SCORM/xAPI publishing and content production tools (Articulate Storyline/Rise, Adobe Captivate, or equivalent).
• Skilled in multimedia production: video, animations, and interactive elements.
• Experience in platforms like Articulate360, Tiled, Sizmek or internal content distribution platforms
• Knowledgeable in LMS reporting and analytics, including tracking learning progress and assessment results.
• Experienced in accessibility compliance (WCAG AA or equivalent).
• Highly organised, detail-oriented, and able to manage multiple deadlines.
• Strong written and verbal communication skills for handover documentation and admin training.
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 6-months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

As Senior Sales Manager, Small Medium Business, you will be part of the Small Medium Business sales organization in NielsenIQ APAC and will collaborate with the respective market Sales Team to generate revenue for the products you assigned for Small and Medium Clients in your respective market. To be successful in this role, you need to have a proven track sales record. You will be a team player that has a strong bias for action, and an ability to ‘find a way’ to overcome barriers and challenges. As we are a global organization, you will build networks, and work on assignments and opportunities across borders, which will require strong written and verbal communication skills.  Existing/Previous knowledge and exposure to NielsenIQ retail measurement data will be a plus.

Responsibilities

Commercial Leadership

• Delivery of business Sales Medium Business target and business results by championing a client-centric sales mindset;
• To drive and champion a sales and growth mindset within the organization;
• To develop a sales strategy and go-to-market execution plans, with a focus on growing revenue in new clients along with former NielsenIQ clients;
• To build and empower a team that is accountable for the delivery of business goals and targets.
• To develop the right offerings for SMB, the affordable price points to penetrate SMB clients

Financial Acumen

• Own and manage SMB P&L in your respective market, delivering revenue and EBITDA targets;
• To build and deliver the SMB annual operating plan, achieving revenue and cost targets;
• To manage the ongoing pipeline management, sales forecasts & sales meetings.

Client Leadership

• Build SMB client prospect database
• Segment SMB clients by their data expertise & need state, to define relevant solutions that address their needs/ pain points
• Work with Marcom to develop compelling content and campaign specifically for SMB, to build awareness and generate qualified leads
• Actively engage with clients & taking ownership;
• Be the voice of SMB client into NIQ, and the voice of NIQ into the client;
• To ensure client centricity and satisfaction.

Be an Ambassador

• To represent the NIQ brand in the SMB market, participating in external events and professional speaking engagements;
• To be a role model internally, participate in company events and activities

We are looking for a forward-thinking FinTech (brokerage) Store Manager who will be responsible for enhancing our user experience and ensuring sales performance is achieved. As the Store Manager, you will manage and optimize interactions between customers and the company, ensuring high-quality service to boost customer satisfaction and loyalty. You will work closely with the sales team to analyze customer needs and develop and implement effective user experience strategies. In this fast-evolving industry, you will face constantly changing market demands and customer expectations, so adaptability and creativity are essential. The successful candidate will be accountable for sales results, driving business growth while ensuring every customer interaction delivers a positive experience. This position requires strong communication skills, teamwork abilities, and a deep understanding of the latest trends and best practices in the FinTech industry. If you are passionate about challenges and aspire to make an impact in the FinTech field, we look forward to welcoming you to our team.

Responsibilities

• Participate in store location selection, renovation, and related matters to ensure alignment with brand image and marketing plans.
• Manage the daily operations of experiential stores to ensure efficient workflows.
• Lead and motivate the sales team to meet and exceed sales targets.
• Develop and implement consistent customer service standards to enhance customer satisfaction.
• Participate in the recruitment, training, and development of in-store employees to strengthen the team's professional capabilities.
• Analyze sales data and customer feedback to identify opportunities for improvement.
• Plan and execute marketing activities to attract new customers.
• Maintain good customer relationships and build brand loyalty.

• Fluent in English, Malay and Chinese is highly preferred.
• Over 3 years of relevant store management experience, with preference given to candidates with FinTech or brokerage industry backgrounds.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees and customers at all levels.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training provided).
• Strong analytical and problem-solving abilities, capable of developing effective business strategies.
• Familiarity with user experience design principles, with relevant work experience and knowledge.
• Ability to take responsibility for sales results, with a strong goal-oriented and self-driven mindset.
• Registered as a Unit Trust Consultant (UTC) is essential for this role; however, the company will sponsor you to obtain the license.
• Candidates who already hold a CSMRL license or are willing to obtain it after joining the company are highly preferred.
• Passion for learning, with the ability to quickly adapt to industry changes and maintain sensitivity to market trends.

WHAT YOU’LL DO

As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company.  

You will:  

→ Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products .  

→ Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.  

→ Manage team planning, scheduling, and ensure seamless opening and closing routines. 

 → Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.  

→ Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.  

→ Represent yourself and the brand positively during all customer interactions.  

WHO YOU’LL WORK WITH  

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role —from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers —contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.  

WHO YOU ARE  

We are looking for people with…  

→ Experience in retail management and operations.  

→ Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.  

→ Expertise in sales planning, analysis, and follow -up, using customer -centric tools and reporting. And people who are…  

→ Strong and confident leaders who inspire, coach, and develop their teams with integrity. → Thriving in collaborative, dynamic environments, with a solution -focused mindset.  

→ Motivated to create great customers experiences while promoting and selling our products.  

→ A keen interest in fashion trends, commerciality, and competitor insights to drive sales.  

→ Effective communicators, creative, and curious.  

→ Flexible, analytical, and achievement -oriented, with the ability to manage statistics and work with numbers.  

WHO WE ARE H&M  

Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.  

WHY YOU’LL LOVE WORKING HERE  

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.  

JOIN US  

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here.  

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end merchant onboarding, including documentation, setup, and training
• Ensure smooth activation and support merchants through their initial journey
• Handle day-to-day merchant inquiries related to transactions, settlements, and system usage
• Monitor merchant performance and activity, and drive reactivation where needed
• Ensure compliance with operational and regulatory requirements
• Troubleshoot issues and coordinate with internal teams (Tech, Finance, Logistics) for resolution
• Continuously identify opportunities to improve processes and merchant experience

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

We are seeking a passionate Ecommerce Operations Project Coordinator who will be connecting difference marketing functions to successfully execute ecommerce campaigns and other ecommerce operational needs.

This driven person will also need to manage relationship with Lazada and Shopee to learn about the latest tools and updates from the platforms. The candidate will be considered a key member of PRISM+ overseas expansion team and will report to Country Director of Malaysia.

Responsibilities of a Ecommerce Operations Project Coordinator but are not limited to:

• Execute checklist of actionable during campaigns.
• Work with CRM, creative, marketplace platforms after campaign pricing confirmed.
• Create/Improve SKU listings to ensure our customer experiences are the best.
• Handle all our website (www.prismplus.my) banners and freebies updates.
• Submit forecast to operation team for them to plan manpower allocation.

• Proficient in Lazada, Shopee Seller Centre Portal (>1 years of Experience).
• Proficient in Shopify portal (>1 year of Experience).
• Proficient in Excel.
• Bachelor’s Degree in Business and Marketing, or any relevant course of studies.
• At least 2 years’ experience in digital marketing – preferred to be in a e-commerce company.
• Ability to work during midnights/weekends during to campaign requirements.
• Thrives in dynamic, uncertain, and fast-moving environments, a hustler.
• A strong level of passion to understand thoroughly performance advertisement growth metrics.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are seeking an experienced Inventory Assistant Manager to oversee inventory planning, purchasing coordination, and supplier management. This role ensures optimal stock levels, cost efficiency, supply continuity, and compliance while supporting business growth and operational excellence.

Key Responsibilities

Inventory Management

• Plan, monitor, and control inventory levels to meet operational needs while minimizing excess stock and shortages.
• Develop and maintain inventory control systems, including forecasting models, reorder points, and safety stock policies.
• Conduct regular inventory audits, cycle counts, and reconciliations to ensure data accuracy.
• Analyze inventory turnover, aging, and usage trends to improve efficiency and reduce carrying costs.
• Coordinate with warehouse and operations teams to ensure proper storage, handling, and stock rotation.
• Identify and manage obsolete, slow-moving, or damaged inventory.

Purchasing & Supplier Coordination

• Source, evaluate, and onboard suppliers based on cost, quality, reliability, and delivery performance.
• Negotiate pricing, terms, and service-level agreements with vendors.
• Issue purchase orders and ensure timely delivery of goods and services.
• Monitor supplier performance and resolve issues related to quality, delays, or discrepancies.
• Ensure purchasing activities comply with company policies, budgets, and ethical standards.

Planning & Forecasting

• Collaborate with sales, production, and finance teams to forecast demand accurately.
• Align purchasing plans with production schedules and business objectives.
• Develop inventory strategies to support cost control and supply continuity.
• Prepare and manage inventory budgets.

Data, Systems & Reporting

• Maintain accurate records in ERP and inventory management systems.
• Generate and analyze reports on inventory levels, costs, lead times, and supplier performance.
• Use data insights to recommend process improvements and cost-saving initiatives.

Risk & Compliance Management

• Identify supply chain risks and develop contingency plans, including alternative sourcing and buffer stock strategies.
• Ensure compliance with regulatory, safety, and quality standards.
• Manage documentation related to inventory and purchasing transactions.

Team & Stakeholder Coordination

• Lead, coach, and supervise inventory staff (if applicable).
• Act as the primary point of contact between suppliers and internal stakeholders.
• Communicate inventory status, risks, and plans to management.

• 5 years of experience in inventory management, supply chain, or a related field.
• Proven experience managing inventory planning, supplier coordination, and purchasing operations.
• Strong analytical skills with the ability to interpret inventory data and trends.
• Hands-on experience with ERP systems and inventory management tools.
• Strong negotiation, stakeholder management, and communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

As a key member of our regional shops team, you will drive operational improvements across our three brands: foodpanda, foodora, and yemeksepeti. We are expanding into new verticals, and you will own the operational foundations of in-store fulfillment, focusing on picker efficiency, operational tooling, and field training.

In this regional role, you will be the bridge between high-level strategy and local execution across 15 countries. Your focus is to build scalable operational playbooks that drive continuous improvements to reduce items not delivered (IND) and ensure high fulfillment accuracy, enabling store teams to consistently deliver complete and reliable orders.

In this role, you will:

• Define the operational framework to minimize Items Not Delivered (IND) and manage out-of-stock scenarios across all Grocery and Retail partners.
• Lead Field Training & Knowledge Sharing, creating scalable training programs and playbooks that ensure local market teams and pickers follow best-in-class operational standards.
• Monitor and improve Vendor Performance, creating benchmarks for picking accuracy, speed, and reliability across our regional footprint.
• Develop supporting tools and processes that empower local market teams to identify operational bottlenecks and accelerate performance improvements.
• Coordinate cross-functional initiatives with Local Teams, Product, and Analytics to improve our Shops offering holistically.

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.
• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Stakeholder Engagement
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

Role Summary

This role is designed as a high-impact operational and strategic support function to the Head of the Client Settlements department. The candidate will be responsible for driving settlement-related initiatives, enhancing PSP performance monitoring, improving funding workflows, and ensuring strong operational control across all payment channels.

 Key Responsibilities

• Daily validation of PSP deposit/withdrawal flows (success rates, processing time, reconciliation accuracy)
• Monitor PSP cost structure (fees, FX cost, hidden cost leakage)
• Identify anomalies in transaction behaviour and escalate risks proactively
• Perform ongoing PSP risk assessment (counterparty risk, fund exposure, operational reliability)
• Monitor PSP balances and liquidity distribution across channels
• Support development of PSP risk dashboards and alert mechanisms
• Review and improve current settlement SOPs and workflows
• Identify inefficiencies in reconciliation, fund routing, and approval processes
• Drive automation initiatives (API, dashboards, tagging systems)
• Act as execution owner for settlement-related projects (for example, PSP API integration, auto-withdrawal, ledger monitoring)
• Coordinate effectively with other departments, like Product, Tech, BO Funding, and Risk teams
• Track project milestones and ensure timely delivery
• Build structured reporting on PSP performance, funding flows, and operational KPIs
• Support decision-making through data insights (cost optimization, risk exposure, efficiency improvements)

The Product Manager plays a strategic role in leading the product verticals. You will be responsible for establishing a product-led approach across Trade Nation, ensuring that valuable customer outcomes drive every decision. You are responsible for defining and overseeing the execution of your roadmap. You will collaborate cross-functionally across the business to deliver high-impact solutions that position Trade Nation as a market leader.

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our commitments to each other

We have each other’s backs
There when we need each other the most.

We challenge each other       
Be more creative, more curious, more bold

We thrive together
Taking our work to the next level

We form strong bonds
Through team building and social events

We don’t judge
Instead, we teach and are open to learning

We step up
Taking ownership and supporting each other to do the same

Key Responsibilities

• Owning the end-to-end product strategy for your vertical, translating the overarching Trade Nation vision into a high-impact roadmap that rallies the business around a clear, actionable direction.
• Leading the full product lifecycle from discovery to delivery. You are responsible for defining "what" we build and "why," ensuring every initiative has a measurable impact on the business strategy and customer value.
• Driving a rigorous process of product discovery. You are leading the definition, design, and validation of ideas.
• Championing an "evidence-over-opinion" approach. You will be prioritising based on quantitative data (usage, funnels, market trends) and qualitative insights (user research, feedback) to provide transparent, logical reasoning for every decision.
• Acting as the "connective tissue" between your vertical and the wider business. You will be partnering with Engineering, Design, Marketing, and Operations to ensure seamless execution, successful launches and measurable outcomes.
• Building high-trust relationships with senior stakeholders. You are expected to manage expectations proactively and challenge constructively to ensure we solve the right problems for our customers.
• Maintaining a deep level of understanding of your specific vertical’s market landscape, regulatory environment, and competitor movements to ensure Trade Nation remains a market leader.

• Between 3-10+ years as a PM in Spread Betting, CFDs, FX, or high-transaction Fintech (we are hiring for a number of positions of varying seniority)

• Proven track record of using modern discovery frameworks (e.g., JTD framework, Opportunity Solution Trees) to validate ideas before development.
• Experience managing outcome-based roadmaps linked to specific business KPIs rather than just feature delivery.
• Ability to lead technical discussions regarding APIs, system latency, and scalability with CTOs and Engineering leads.
• Expert proficiency in Agile/Scrum workflows, with the pragmatism to manage Waterfall constraints for regulatory or third-party projects.
• Advanced user of Jira and Confluence, with hands-on experience in Product Analytics tools.
• Experience influencing C-suite/Senior Leadership and the ability to constructively challenge requirements using data.
• Proven ability to lead cross-functional launches involving Marketing, Compliance, and Operations.
• Highly skilled at merging quantitative data (funnel analysis, A/B testing) with qualitative insights (user interviews) to drive decisions.

Job Summary

We are looking for a detail-oriented and motivated fresh graduate or Internship to join our team as a Payment Operations. This role will support daily payment processing, transaction monitoring, and issue resolution while gaining hands-on experience in fintech and payment operations.

Key Responsibilities

• Assist in processing daily deposits and withdrawals
• Monitor transaction status and ensure timely updates
• Support reconciliation between payment systems, CRM, and internal records
• Investigate and resolve payment-related issues (e.g. failed transactions, delays, mismatches)
• Liaise with internal teams for issue resolution
• Help maintain accurate records and documentation of payment activities
• Support escalation handling and follow-up on pending cases

What You Will Gain

• Hands-on experience in payment operations
• Exposure to real transaction systems and reconciliation processes
• Opportunity to work in a fast-growing and dynamic environment
• Potential for full-time conversion based on performance

• Bachelor in Finance, Business, Economics, or related fields

• Strong attention to detail and good analytical skills
• Good communication skills in English; Mandarin is an advantage
• Proficient in Microsoft Excel
• Responsible, proactive, and willing to learn

Preferred Qualifications (Adding point)

• Experience handling data, reconciliation, or operational tasks

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Summary

We are looking for a Junior Product Manager to support the development and enhancement of internal digital platforms that enable merchant operations, workflow automation and business productivity.

This role focuses on improving operational efficiency, user experience and system adoption across internal stakeholders and merchant-facing processes.

Key Responsibilities

• Support feature development and optimisation of internal business platforms and digital tools
• Work closely with Operations, Customer Service, Sales and Technology teams to identify workflow improvement opportunities
• Assist in digitalisation initiatives such as process automation, reporting dashboards and system enhancements
• Coordinate product testing, rollout support and user feedback consolidation
• Maintain product documentation, SOP improvements and knowledge base updates
• Monitor product usage trends and assist in performance analysis
• Support cross-market implementation and alignment activities

• 2–3 years experience in product operations, digital product support, fintech, SaaS or operational transformation roles
• Strong coordination skills with structured execution mindset
• Comfortable working with technical and business stakeholders
• Detail-oriented and proactive learner

Good to Have

• Exposure to merchant solutions, payments ecosystem or operational systems
• Experience supporting internal productivity tools or workflow platforms

The Company

Halo Industries has developed breakthrough technology to revolutionize a decades-old semiconductor material slicing process. Our laser-based solution minimizes waste, enhances material cost efficiency, and drives innovations across high-growth markets, including automotive, telecommunications, and power electronics. Founded in 2014 at Stanford University, Halo received significant funding in 2024, paving the way for rapid expansion, strategic customer engagement, and the launch of volume manufacturing.

Position Summary

The Facilities Manager is responsible for overseeing the operation, maintenance, and safety of all facility infrastructure, utilities, and building systems. This role ensures that the workplace environment supports operational efficiency, regulatory compliance, and employee safety while managing facility budgets, vendors, and maintenance staff.

Key Responsibilities

Facility Operations

• Manage day-to-day facility operations including building maintenance, utilities, and infrastructure.
• Start up new build experience.
• Ensure proper functioning of HVAC, electrical, plumbing, fire protection, and building management systems.
• Develop and implement preventive maintenance programs.
• Monitor facility performance and address operational issues promptly.

Maintenance Management

• Supervise facility technicians and maintenance staff.
• Coordinate repairs, upgrades, and facility improvement projects.
• Maintain records of maintenance activities and service schedules.
• Ensure rapid response to facility-related incidents and equipment failures.

Vendor & Contractor Management

• Manage relationships with external service providers and contractors.
• Negotiate contracts for facility services (janitorial, landscaping, security, maintenance).
• Ensure contractor compliance with safety and operational standards.

Safety & Compliance

• Ensure facility compliance with OSHA, environmental, and local regulatory requirements.
• Oversee emergency preparedness programs and safety procedures.
• Manage building inspections, permits, and compliance documentation.
• Support workplace health and safety initiatives.

Budget & Cost Control

• Develop and manage facility operating budgets.
• Track facility expenses and identify cost-saving opportunities.
• Manage capital improvement projects and facility upgrades.

Space & Infrastructure Planning

• Manage workspace planning, layout changes, and facility expansions.
• Support operational teams with facility infrastructure requirements.
• Coordinate office moves and space optimization.

Asset & Inventory Management

• Maintain facility equipment inventories and documentation.
• Track lifecycle and replacement planning for building infrastructure.
• Ensure proper storage and management of facility tools and materials.

Basic Qualifications

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field preferred.
• 5+ years of experience in facilities management or building operations.

• Experience managing maintenance teams and external vendors.
• Experience with facility management systems (CMMS/BMS).
• Experience with HVAC, electrical systems, plumbing, and building infrastructure.
• Experience with preventive maintenance programs.
• Experience managing budget planning and cost control.
• Vendor management and contract negotiation experience.

Preferred Qualifications

• Experience supporting manufacturing or semiconductor facilities.
• Knowledge of cleanroom environments and facility utilities.
• Familiarity with EHS and regulatory compliance requirements.
• Strong leadership and team management skills
• Problem-solving and decision-making skills.
• Excellent communication and organizational skills.
• Proficiency managing multiple projects simultaneously.

As a Financial Crime Operations Senior Lead, you will be responsible for developing and managing a team of Financial Crime Operations Team Leads and Specialists for specific SME areas. Your key objective is to ensure the effective assessment and mitigation of risks related to high-risk customers, while strictly adhering to AML/CFT regulations and aligning with Wise’s risk appetite and internal policies. The specialists on your team will possess an in-depth understanding of the unique risks associated with complex business structures, varied customer types and activities, and country-specific challenges, as well as the strategies required to mitigate these risks effectively.

In this leadership role, you will act as a vital connector between your operational team, which includes team leads and specialists, and Wise's senior leadership. This involves clearly communicating the overarching strategic objectives to your team and transforming these goals into actionable and pertinent directives that drive process optimization and performance improvement.

You'll be instrumental in aligning Wise’s overall mission and strategy with performance expectations, ensuring that your team’s efforts are efficiently strategized and executed for optimal success. This includes developing and owning a strategic roadmap spanning several quarters your team, enhancing processes, and cultivating a positive and empowering work environment. You will support your team’s growth and independence through comprehensive training, mentoring, coaching, delegation, and recognition.

As an experienced operations manager, you will design and implement customer-focused processes while maintaining a vigilant awareness of the risks inherent in the financial industry, specific product offerings, and regulatory requirements. Your approach will ensure that Wise's operations continually meet the expectations of our partners and regulatory bodies.

Job Responsibilities
 

• Leadership and people development: Drive team performance and cultural excellence to support sustainable business growth. Lead by example, demonstrating values and work ethic that inspire accountability, proactive problem-solving, and a growth mindset. Manage and develop a high-performing team by role modeling success behaviors. Focus on cultivating a high-performance culture through talent development, career check-ins, and recommendations for growth. Build strong teams by hiring, coaching, and fostering skills and competencies. Promote continuous improvement, knowledge sharing, and inclusion to empower your team to innovate and excel.

• Performance management: Foster a culture of excellence in your team by consistently meeting KPIs and SLAs in our metrics-driven environment. Refresh performance expectations to match business needs and address underperformance with clear action plans. Implement strong performance frameworks, provide actionable feedback, and ensure every team member operates efficiently.

• Operational management: In this role, you'll turn high-level plans into actionable changes and lead your team to success. You'll create phased implementation plans to minimize disruption and set clear metrics to track progress. Focus on optimizing team structure by managing recruitment and strategically placing staff. Continuously identify and address redundancies and inefficiencies. You'll develop scalable, compliant processes and collaborate with product and operational teams to enhance customer experience, boost automation, and meet financial and service goals. Strong data literacy is essential for analyzing complex data and making informed decisions. Governance is crucial; you'll escalate issues promptly, provide clear updates to senior leadership, and contribute to a customer-focused culture that balances regulatory objectives with excellent customer service.

• Quality assurance: Ensure the highest quality standards for your group's tasks by making decisions within established frameworks. Lead root cause analysis, turn insights into improvements, and mitigate risks. Ensure quality standards are integrated into processes, tools, and initiatives. Understand impacts, focus on findings, and propose actions for better outcomes. Collaborate with other functions, offering expertise to enhance processes and elevate quality across the team and organization

• Domain knowledge and expertise: Be a subject matter expert in Financial Crime areas with the ability to train and coach your team. Maintain a comprehensive understanding of our regulatory obligations and internal policies. Apply a risk-based approach to deterring and preventing money laundering and financial crime. Be able to represent the operational team processes and policies when working with internal auditing and testing parties.  Retain an understanding of the wider Financial Crime and regulatory landscape and take on best practices to your team. Own operational incident management: from initial detection to response and remediation. Liaise effectively with functions and stakeholders, ensuring clear and timely communication throughout. Be responsible for developing action plans, driving remediation efforts, and providing context and subject matter expertise during and after incidents. The Senior Lead supports product-related incident management, ensuring a response to all critical events.

• Project management: Effectively Lead projects from start to finish, prioritizing tasks and maintaining documentation. Communicate milestones, address blockers, and delegate tasks while monitoring progress. Articulate project impact and value, and engage with stakeholders from technical teams to senior management. Negotiate and influence cross-functional teams to drive momentum and align with strategic goals.

• Planning and execution: Ensure operational area plans are set in place and provide insights to other stakeholders. Take full accountability in delivering, updating and making sure your area is making progress on their goals by measuring the effectiveness of the output of the team. There is a clear strategy within your domain that is connected with the wider organisational key objectives, including impactful OKRs and goals based on these plans, and being able to confidently present plans to varied audiences. 

• Stakeholder management and communication: Lead complex projects with multiple stakeholders, setting priorities and ensuring timely delivery. Partner with Product to support group objectives and advocate for customer success. Manage diverse relationships, anticipate issues, and share key insights. Engage stakeholders promptly and lead discussions effectively. Communicate clearly and tailor messages to the audience, using data to deliver impactful and concise messages. Adapt to diverse stakeholders with confidence, ensuring professional and effective interactions.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Summary

We are seeking a Product Manager to drive digitalisation and data transformation initiatives across internal business platforms and merchant operations ecosystems.

This role focuses on building data visibility, improving operational intelligence and enabling more structured, data-driven decision making across regional markets. The Product Manager will translate complex business workflows into scalable digital capabilities supported by meaningful performance metrics and insights.

Key Responsibilities

• Define product strategy to strengthen data visibility across merchant lifecycle, operations and service performance
• Drive digitalisation initiatives that transform manual processes into structured, trackable and measurable workflows
• Partner with stakeholders to identify key operational metrics and design dashboards, reporting frameworks and data insights tools
• Lead product requirements for system enhancements that improve decision efficiency, productivity and service quality
• Work closely with Engineering, Data and regional teams to build scalable platform capabilities
• Improve adoption of internal systems by enhancing user journeys, reporting transparency and operational clarity
• Monitor product impact through data analysis and continuous optimisation
• Support regional standardisation of performance tracking and operational governance models

• 5–8 years experience in Product Management, Business Platform, Data Product or Digital Transformation roles
• Strong experience working with data dashboards, performance metrics or operational analytics tools
• Ability to translate business ambiguity into structured, measurable product solutions
• Strong stakeholder alignment and cross-market project leadership experience
• Analytical mindset with strong problem-structuring capability

Preferred

• Experience in fintech, SaaS platform or high-growth technology environment
• Exposure to data product thinking, automation or AI-enabled operations tools
• Experience supporting operational or customer service performance transformation
• Mandarin speaking advantage 

About GBG

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

We are looking for a Senior Data Engineering Manager who is deeply hands-on with technology and able to lead from the front. This role will lead teams delivering strategic AI initiatives that enhance and differentiate our Location products, combining large-scale data engineering with applied machine learning and NLP.

You will remain close to design and implementation, acting as a technical authority and coach, while also owning delivery, team health, and alignment to product strategy. This is not a purely managerial role — success requires strong technical judgement, architectural leadership, and the ability to guide teams through complex AI-driven systems in production.

What you will do

Senior Leadership & Organisation Design

• Act as hands-on technical leader for data and AI-driven Location platforms & services
• Set architectural direction for data pipelines, feature stores, and AI inference workflows
• Lead design reviews, make high-impact technical decisions, and unblock complex engineering challenges
• Stay close to code, tooling, and cloud architecture to maintain technical credibility
• Establish best practices for production-grade AI systems (performance, monitoring, reliability)

AI & Location Strategy

• Lead delivery of strategic initiatives applying AI and NLP to Location data and products
• Partner with Product and Domain experts to translate Location use cases into scalable AI solutions
• Guide teams on feature engineering, model integration, and inference at scale
• Balance experimentation velocity with production robustness and long-term maintainability

Platform & Delivery Ownership

• Own end-to-end delivery of data and AI pipelines on AWS
• Ensure systems meet expectations for latency, scalability, cost efficiency, and data quality
• Drive pragmatic technical trade-offs aligned to business priorities
• Define and track metrics for data freshness, model performance, and platform reliability

People Leadership & Team Growth

• Lead, mentor, and develop senior data engineers and applied ML engineers
• Build a culture of strong engineering fundamentals, curiosity, and accountability
• Support hiring and development of high-calibre engineers in Kuala Lumpur
• Create an environment where engineers can do their best technical work and grow

Stakeholder Collaboration

• Work closely with Product, Engineering, and AI stakeholders to shape roadmaps and priorities
• Clearly communicate complex technical topics to non-technical audiences
• Represent data engineering and applied AI in senior forums

Skills we're looking for

Technical

• Strong background in data engineering with applied AI/ML systems in production
• Extensive experience building cloud-native platforms on AWS
• Advanced proficiency in Python, including production data and AI pipelines
• Hands-on experience with NLP frameworks such as spaCy (or similar)
• Strong understanding of data modelling, feature engineering, and scalable inference
• Experience designing low-latency and high-throughput data systems

Leadership

• Proven experience leading engineers while remaining technically hands-on
• Ability to coach teams through complex architectural and implementation decisions
• Strong delivery ownership and bias toward execution
• Excellent communication and stakeholder management skills

Nice to Have

• Experience with geospatial or Location-based data
• Exposure to feature stores, vector search, or retrieval-augmented generation (RAG) systems
• Experience deploying AI models in regulated or high-availability environments
• Familiarity with MLOps practices (model versioning, monitoring, CI/CD)

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Unleash your potential and be part of our mission to power safe and rewarding digital lives.

Teltonika Malaysia is seeking a results driven Business Development Managerto join our team. You will be responsible for identifying and pursuing new business opportunities and maintaining customer relationships in the Greater China Region (Taiwan, Hong Kong, Mongolia and China).

Teltonika’s telematics business unit develops and manufactures easy-to-use GPS tracking devices for effective fleet management in such spheres as logistics, agriculture, car sharing, construction, and more. Using the latest technologies, Teltonika sets new standards for the telematics industry. 

Teltonika provides an opportunity for every ambitious sales representative to improve their sales skills, develop comprehensive knowledge of products, and generate considerable earnings.

In this role you will:

• Identify new business opportunities by researching potential clients and making cold calls, emails, and LinkedIn communications.
• Meet and exceed sales targets and goals by closing deals with potential clients.
• Provide excellent customer service to clients and ensure customer satisfaction throughout the sales process.
• Collaborate with internal teams, including the technical support department and product specialists, to address customer requirements and provide solutions to their needs.
• Attend exhibitions, meetings, and events to represent the company and its products and services.
• Prepare and deliver sales proposals and presentations to prospective clients.
• Negotiate contracts and agreements with clients to close deals.
• Maintain accurate records of sales activities and track progress towards sales targets.

What we expect of you:

• Proven track record in B2B sales, with at least 3 years of experience in a sales role.
• Professionally fluency in both English and Mandarin.
• Excellent communication and interpersonal skills, with the ability to build and maintain long-term relationships with clients.
• Strong negotiation and closing skills, with a focus on achieving sales targets and goals.
• Self-motivated, results-driven, and able to work independently and as part of a team.
• Experience using CRM systems and other sales tools.
• Interested in or have some knowledge in the industry of the products and services offered by the company.

What we offer:

• Medical Reimbursement Plan
• Snacks in the office
• Regular team buildings
• Flexible working hours and WFH

Salary:

We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. 

About the Role

EPOS AI is building a partner-led growth engine for Southeast Asia, and this role sits at the centre of it. We are looking for a Senior Manager to own our affiliate and partnership marketing strategy across the region - designing the programmes, recruiting the right partners, and building relationships that translate into measurable merchant acquisition.

This is not a campaign management job. The person in this role will be operating across five distinct partner channels simultaneously, working closely with local marketing managers, the commercial team, and product stakeholders to get things built and shipped. You will need to be equally comfortable closing a partnership with a merchant association as you are analysing referral conversion data and iterating on programme mechanics.

If you have spent your career building partner ecosystems and affiliate channels from the ground up - and you enjoy the complexity of doing it across multiple markets - this is the right kind of challenge.

What You Will Own

1. Merchant Referral Programme

Design and manage a structured merchant-to-merchant referral programme. This means working out the right reward mechanics, integrating with our product team to build the referral infrastructure, and driving adoption through active merchant engagement.

• Define referral tiers, payout conditions, and reward structures that balance acquisition cost against lifetime value
• Work with product to build referral dashboards, unique referral links, and in-app sharing features
• Identify our highest-satisfaction merchants using usage data and turn them into active referrers
• Track referral conversion at every stage and iterate on what is not working

2. Brand and Strategic Partnerships

Identify and activate partnerships with businesses and service providers that interact with SME merchants at key moments in their growth journey. Think accountants, business registration services, real estate agents, co-working spaces, business consultants - anyone a merchant is likely to engage when they are starting, scaling, or pivoting.

• Map the SME ecosystem and identify where EPOS360 can be recommended most naturally
• Build and manage a pipeline of partnership conversations, from initial outreach to signed agreements and live referrals
• Develop co-marketing materials and partner onboarding toolkits that make it easy for partners to refer on our behalf
• Track referred merchant volumes per partnership and optimise accordingly

3. KOL and Influencer Partnerships

We want business owners who follow relevant creators to discover EPOS360 through authentic content, not traditional advertising. This channel is about finding the right voices - people whose audiences are made up of merchants and entrepreneurs - and enabling them to tell our story credibly.

• Source and qualify KOL and influencer candidates whose audiences genuinely overlap with our merchant profile
• Manage the end-to-end relationship: briefing, content direction, affiliate link setup, and performance tracking
• Develop a playbook for influencer-led livestream selling, particularly for hardware products
• Build evergreen content partnerships, not just one-off sponsored posts

4. Merchant Associations

Organisations like the Chinese Chamber of Commerce, FMAS in Singapore, HECS, and similar bodies represent concentrated networks of exactly the merchants we want to reach. Building relationships here creates referral channels that are both scalable and credible.

• Identify and prioritise merchant associations and trade bodies across Malaysia, Singapore, and the broader region
• Establish formal referral and co-promotion agreements with association leadership
• Design joint campaigns and member benefit programmes that give associations a reason to recommend us
• Represent EPOS360 at association events and build visibility within the membership base

5. Resellers, Distributors and Solution Partners

We want to build a network of external parties who will actively introduce EPOS360 to merchants as part of their own business activities. This includes traditional resellers and distributors, but also less conventional referrers - field networks whose day-to-day work brings them directly into contact with our target merchants. E.g. Delivery riders.

• Recruit and onboard resellers and distributors who can operate on an asset-light model, focused purely on merchant acquisition through referrals
• Identify and sign non-traditional referral partners whose regular business activities put them in front of the merchants we are trying to reach
• Provide partners with the tools, training, and collateral they need to refer and sell effectively
• Set and manage performance expectations for each reseller and distributor relationship

Experience

• 5 to 8 years in affiliate marketing, channel partnerships, or partner ecosystem development
• Demonstrable experience building or scaling a partnership programme, not just inheriting one that already existed
• Track record of working across multiple markets in Southeast Asia -- Malaysia and Singapore at minimum
• Experience recruiting and managing non-traditional referral partners is a strong advantage
• Background in fintech, SaaS, or B2B commerce is preferred but not a hard requirement

Skills and Capabilities

• Strong commercial instincts - you understand what makes a partnership worth pursuing and when to walk away
• Able to manage multiple partner types simultaneously without losing sight of outcomes
• Comfortable pulling your own performance data, interpreting it, and acting on it without waiting to be told
• Strong written and verbal communication in English; Bahasa Malaysia, Mandarin, or Bahasa Indonesia is a genuine advantage
• Experienced using affiliate management platforms such as Tapfiliate, Impact, PartnerStack, or similar
• Able to produce a partner brief, a partnership deck, and an onboarding guide without outsourcing it

Customers

• I ensure our guests are always in focus and strive to make them smile. I meet and serve our guests showing empathy and care. I am willing to listen and support them with an attitude based on the IKEA values.
• I lead by example and am a good ambassador for the IKEA store in all contact with our guests, and I give them a good reason to return again and again.
• I always look at our store through the eyes of our customers. I have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants. I then take action based on their input.
• I empower and encourage my team to take immediate action to meet the needs of guests and give input on how to continuously improve our meeting with them.
• I know about the services offered in my store and use this knowledge to help guests. I ensure my team does the same.
• I ensure our guests have a great shopping experience at all times throughout the day.

 Commercial

• Together with my colleagues and manager I contribute actively in the development and implementation of a clear IKEA Food action plan for my store using the store business plan and country business plan. These are supported by input from Growing IKEA together and the IKEA Food Direction & Strategy. I also develop and execute an annual action plan for my area based on agreed goals.
• I actively implement the range matrix (global and national) by securing quality and availability.
• I serve high-volume dishes that suit the taste of the many people on my local market.
• I secure that we prepare all food in line with the product sheet and secure the quality served at all times.
• I actively use the product sheets to train co-workers. I also ensure all co-workers taste and learn about new products before they are launched.
• I secure an irresistible food offer by ensuring we give customers an appealing range presentation.
• I am passionate about my products and actively learn about their content, origins, preparation and other benefits. I share this knowledge with my guests and colleagues.
• I ensure that my team and I know our top-selling products, 3 Aces and 1 King, and that they are available and clearly communicated and displayed at all times. We promote alternative products when these are unavailable.
• I utilise everyday commercial opportunities to grow sales and profitability according to the goals in my area. I work with the Functional Commercial Review and other appropriate tools to do so.
• During unexpectedly quiet times I initiate commercial activities that attract store visitors and increase the take-up rate, or take other actions to secure productivity.
• I co-operate with the Commercial Restaurant Manager to enhance Swedishness and the link between the IKEA Restaurant & Café and the Swedish Food Market when appropriate.
• I have relevant knowledge of the competition on my market. I use this information to initiate immediate action as needed, e.g. secure a substantial price distance.
• I create awareness of IKEA Food as the most important in-store marketing tool for maximising the IKEA store’s sales potential

People 

• I am a passionate leader who can bring business and people together. I am inspired by the IKEA core leadership capabilities and strive to continuously develop as a leader.
• In co-operation with the Human Resources (HR) department I recruit my team based on the IKEA values.
• I am committed to the development of my team. I secure their training to ensure all co-workers understand the IKEA Concept and other key guidelines, and how they have an impact on their specific roles.
• I empower, support and coach my co-workers on the job to help them perform better and grow.
• I actively develop successors to ensure I meet the succession needs of the IKEA store.
• I work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure the IKEA store is regarded as a great place to work.
• I ensure we have a simple and straightforward internal communication and information flow, and secure that key information is understood by all IKEA Food co-workers 

Steering the business

• I work actively to make the IKEA store successful and high performing, today and tomorrow. I do this by attracting visitors, achieving sales growth and reasonable profitability, ensuring the satisfaction of guests and co-workers, and excellent operational performance as measured through our defined Key Performance Indicators (KPIs).
• I utilise relevant reporting tools, such as profit and loss, StorePoint, the Functional Commercial Review, IKEA Customer Satisfaction Survey and VOICE, to develop the IKEA business, myself and my team.
• I challenge costs by working in a lean, simple and cost-conscious way using and sharing good examples and encouraging my team and colleagues to discover smarter ways of working.
• I ensure the implementation and follow-up of the ASR rules and guidelines. 

Operations

• I ensure that the operations of all IKEA Food areas in the IKEA Store operate in accordance with IKEA Quality and Food Safety requirements and other relevant legislation (list relevant legislations applicable by country). I promote a “safety first” culture where co-workers are encouraged to raise and discuss concerns and solutions. I also co-operate with external service providers and authorities when needed.
• I adjust and implement the IKEA HACCP plan to secure my store’s requirements. I also ensure the HACCP routines are known and followed in the daily work.
• I ensure that all food incidents, or potential incidents, are reported through CASY
• I act in accordance with the IKEA Sustainability Direction and work with my team to take actions that contribute to sustainability, such as waste management.
• I ensure that the IKEA co-worker restaurant food range is appealing, nutritious and based on our guests’ needs and wants. I make use of the synergies created between the co-worker and customer restaurant.
• I strive towards accurate sales forecasts for my area to enable proper supply planning, ordering, efficient goods handling and stock control.
• I ensure daily work routines are in place, e.g. goods flow, stock control, purchasing, ordering, production and waste management.
• I secure optimal productivity by ensuring a staff planning process aiming for the right number of competent co-workers, at the right times, in the right places to meet guests’ needs.
• I ensure efficiency and guest in focus in the serving line by setting up the serving line with flexibility based on peak and non-peak periods, in conjunction with the Commercial direction. I ensure the proper production levels in order to ensure freshness, maximise sales and minimise waste.
• I also work proactively to avoid bottlenecks and constantly improve guest satisfaction. I also ensure the appropriate speed of service in the serving line by following IKEA Food routines, such as walk-the-plate and mechanical sales techniques.
• I ensure the efficient maintenance of the area, securing it is clean, organised, attractive and inviting to provide a positive guest experience.
• I ensure we have proper product sheets and cost calculations (StorePoint database).
• I take an active role in the IKEA Food management team and work cross-functionally utilising the competence of my colleagues in other parts of the store as well as other IKEA stores in my country. I encourage my co-workers to do the same.
• I develop and share good ideas and implement best-practice solutions.
• I use the full potential of the IKEA Concept, tools, manuals, guidelines and other best practices

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 39 Countries anchored by 7 Regional Offices.

We are seeking a dynamic and experienced Senior Sales Manager to lead our commercial efforts in the East Asia & Pacific region. The successful candidate will drive strategic sales initiatives, expand market presence, and identify new growth opportunities for Optasia’s cutting-edge products and services. This is a high-impact leadership role that requires a seasoned sales professional with deep market knowledge and a proven track record of success.

What you will do

• Develop and execute a comprehensive sales strategy for the East Asia & Pacific region to achieve revenue growth and market expansion goals.
• Identify opportunities and new verticals for Optasia’s products and services, driving adoption across diverse markets.
• Build and maintain strong relationships with key stakeholders, including clients, partners, and regulators.
• Collaborate with product, marketing, and operations teams to ensure the successful delivery of solutions tailored to client needs.
• Monitor market trends, competitive landscape, and regulatory developments to inform strategy and maintain Optasia’s competitive edge.
• Represent Optasia at industry events, conferences, and forums to enhance brand visibility and thought leadership.
• Prepare and present regular sales performance reports to the executive leadership team, highlighting key achievements and areas for improvement.
• Work cross divisions to prepare all the needed documents as: Presentations, Business Cases, Service Descriptions, or any other document

What you will bring

• Bachelor’s degree in Business Administration, Marketing, or a related field; MBA is preferred.
• Minimum of 8 years of experience in sales leadership roles, with at least 5 years focused on the APAC region.
• Proven track record of exceeding sales targets and driving revenue growth in the financial technology or telecommunications sector.
• Strong network and relationships within the region’s banking, fintech, or telecommunications industries.
• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse sales team.
• Exceptional communication, negotiation, and presentation skills.
• Deep understanding of the region’s market dynamics, cultural nuances, and regulatory environment.
• Willingness to travel extensively within the region as required.

Why you should apply

What we offer: