Total 84 service engineer job vacancies in bukit jalil federal territory of kuala lumpur

職位描述：

• 與所有顧問、承包商、供應商和地方當局聯絡和協調。
• 監督工程進度，確保依照核准的規範、品質和進度要求及時完成施工工程。
• 全面負責專案部門；提供必要的技術支援、行動計畫和建議，以確保專案順利實施。
• 與所有顧問密切合作，制定招標和施工圖。
• 組織並監控開發過程各階段的提交狀態。
• 解決設計/施工現場的限制和問題。
• 確保按時取得合規和完成證書（CCC）。
• 檢查所有圖紙，確保圖紙協調良好，並滿足開發商的要求。
• 帶領品質保證/品質控制團隊處理房屋交付給業主後的缺陷工作。

要求：

• 能夠獨立工作
• 至少5年土木工程（結構設計）經驗
• 應徵者必須至少擁有建築/建築工程/土木工程/專案管理/專案開發專業的文憑/學位）
• 精通英語和馬來語（書面和口語）者優先考慮。
• 精通微軟辦公室軟體和AutoCAD
• 工作地點位於大山腳

福利待遇

• 佣金和獎金
• 津貼（旅遊、交通等）
• 團隊活動
• 個人休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

Responsibilities and Authorities

• Develop C# applications to program and integrate PC/PLC control systems—including motion control, vision, and robotics.
• Use C# for machine software integration, conducting debugging and performance testing to maintain optimal operation.
• Provide on-site service support as needed to resolve technical issues.
• To support customer related request including development of new software release, installation and upgrades onsite.
• Perform other jobs deem necessary required by management.
• To comply to all requirements of ISO (inclusive of all standards approved by the Management) and to adhere to general safety practices, standard operating procedure, work instructions, policies and guidelines provided by the company.

To be successful in this role, you will need:

• Min Diploma or Bachelors’ Degree in Software, Electrical & Electronic Engineering, Computer Science or equivalent or with 2 years working experience in the same field..
• Expertise in C# programming is essential.
• Strong knowledge of PLC programming languages and electrical is a plus.
• Willingness to travel for local and overseas site installations and commissioning.
• Familiarity with robotics, vision systems, motion control, sensors, and communication protocols.
• Ability to work independently and as part of a team, managing multiple projects and tasks simultaneously.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

職責和權限

• 開發 C# 應用程序，用於編程和整合 PC/PLC 控制系統——包括運動控制、視覺和機器人技術。
• 使用 C# 進行機器軟體整合、調試和效能測試，以保持最佳運作狀態。
• 根據需要提供現場服務支持，以解決技術問題。
• 支援客戶相關請求，包括新軟體版本的開發、現場安裝和升級。
• 執行管理層認為必要的其他工作。
• 遵守 ISO 的所有要求（包括管理層批准的所有標準），並遵守本公司提供的一般安全規範、標準作業程序、工作指導、政策和指南。

要勝任此職位，您需要具備以下條件：

• 最低學歷要求為軟體工程、電機與電子工程、電腦科學或相關專業的專科或本科以上學歷，或具有兩年以上相關領域工作經驗。
• 精通 C# 程式設計是必備條件。
• 具備紮實的PLC程式語言和電氣知識者優先考慮。
• 願意出差進行本地和海外現場安裝和調試。
• 熟悉機器人技術、視覺系統、運動控制、感測器和通訊協定。
• 能夠獨立工作，也能作為團隊成員協作，同時管理多個專案和任務。

福利待遇

• 津貼（旅費、交通費等）
• 醫療保險
• 個人休假
• 個人發展機會

Project: IT /Banking / Travelling Project:

• Understand customer enquiries and respond via applicable channels: calls, email, chat etc
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required
• Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
• Provide a high level of professionalism and competent customer service
• Able to communicate effectively with customers in a friendly and polite manner by following to processes

Job Requirement:

• Basic Salary RM4000 - RM4500
• KPI Allowance & Shift Allowance
• Banking / Travelling Project - NO OVERNIGHT SHIFT
• Min SPM
• Diploma/ Degree Fresh welcome to apply
• Preferred with Customer Service Experience
• Candidates fluent in Mandarin and Cantonese preferred as role requires candidate to deal with Mandarin speaking clients.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities

Key Responsibilities

• System Architecture & Setup: Lead the end-to-end setup of new operational systems (e.g., ticketing platforms, telephony entities, CRM environments). Responsible for system configuration, data mapping, integrations, and deployment.
• System Maintenance & Administration: Manage the daily administration of core CX systems, including ticketing, telephony/VoIP, and CRM platforms (e.g., Zendesk). Monitor ticketing workflows, automation rules, user access permissions, system configurations, and operational performance while supporting data extraction and reporting requirements.
• Workflow Automation: Develop and maintain automation solutions, scripts, and system workflows to streamline operational processes and improve efficiency across the department.
• Technical Stack Ownership: Act as the system owner for core CX tools (Ticketing, Telephony/VoIP, CRM, and Help Desk platforms), ensuring seamless integrations via APIs, webhooks, and third-party services.
• Data Validation & Reporting: Extract, analyze, and validate system data, logs, and operational metrics to measure performance, identify improvement opportunities, and support business decision-making.
• Process & System Optimization: Continuously evaluate customer service workflows, system utilization, and operational processes, recommending enhancements to improve efficiency, scalability, and user experience.

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Analytics, or a related field.
• 2–5 years of experience in Customer Service Systems, CRM Administration, Technical Operations, System Support, or related roles.
• Hands-on experience administering customer service platforms such as Zendesk, or similar ticketing/CRM systems.
• Familiarity with customer service workflows, ticket lifecycle management, and operational processes.
• Experience managing user access, system configurations, workflow automation, and system maintenance activities.
• Experience extracting and analyzing system data for reporting and operational insights.
• Strong problem-solving skills with the ability to troubleshoot system and workflow issues.

We are looking for a sharp and resourceful Support Engineer with 3 - 6 years of experience to join our team in Kuala Lumpur. You will sit at the frontline of our analytics platform investigating customer-reported issues, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes. This role is ideal for someone with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why.

You will handle a wide variety of tickets across the app, from data discrepancies and marketplace integration issues to performance, UI, and reporting questions. You will own each ticket end-to-end: reproduce the issue, identify the root cause, resolve what you can independently, and engage the development team with a clear, well-documented case when escalation is required. The goal isn’t just to close tickets — it’s to ensure each issue is solved once and feeds back into a more reliable product.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in NodeJs, Typescript, React, PostgreSQL, MongoDB.
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS Cloudwatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Ability to leverage AI coding assistants to boost overall productivity.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

The Site Reliability Engineer ensures the reliability, availability, and performance of web services and applications within the Python development squad. This role bridges development and operations, focusing on building scalable systems, automating processes using Python, and maintaining high service uptime. SREs work closely with Python developers, QA engineers, and product teams to embed reliability into every stage of the software lifecycle — leveraging Python as the primary language for tooling, scripting, and automation. 

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Your team

Our Kuala Lumpur office is a bright, modern space located at the heart of the city. The team here is expanding, making it our second-largest hub, and we’re excited to welcome like-minded individuals to join an exciting, collaborative environment filled with professionals who have a passion for innovation and driving change.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

• System Design & Maintenance: Design, implement, and maintain scalable, secure, and reliable systems, with Python-based services and microservices as the primary stack. 

• Monitoring & Observability: Build and manage monitoring, alerting, and logging systems using Python-native tooling (e.g. Prometheus clients, OpenTelemetry SDK, structlog); proactively identify and resolve performance issues. 

• Automation & Tooling: Develop and maintain automation tools and internal libraries in Python to streamline operations, reduce manual intervention, and support CI/CD pipelines. 

• Collaboration: Partner with Python development squads to ensure new features are designed with reliability in mind; conduct code reviews for reliability-critical paths; participate in Agile ceremonies. 

• Incident Management: Conduct root cause analysis for incidents and implement corrective actions to prevent recurrence; participate in on-call rotations for critical systems; maintain runbooks in version-controlled Python projects. 

• Continuous Improvement: Drive initiatives to improve system performance, reliability, and scalability through Python best practices, including profiling, benchmarking, and dependency management. 

Qualifications: 

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 

• Minimum 2 years in SRE, DevOps, or similar roles. 

• Strong Python proficiency — including async frameworks (asyncio, FastAPI), ORM frameworks (Django), testing (pytest), packaging (Poetry/pip), and scripting. 

• Experience with cloud platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker). 

• Familiarity with Infrastructure-as-Code tools such as Terraform or CloudFormation. 

• Strong problem-solving skills and ability to work effectively under pressure. 

• Excellent communication and collaboration skills for cross-functional teamwork. 

The Site Reliability Engineer ensures the reliability, availability, and performance of web services and applications within the Python development squad. This role bridges development and operations, focusing on building scalable systems, automating processes using Python, and maintaining high service uptime. SREs work closely with Python developers, QA engineers, and product teams to embed reliability into every stage of the software lifecycle, leveraging Python as the primary language for tooling, scripting, and automation.

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Your team

Our Kuala Lumpur office is a bright, modern space located at the heart of the city. The team here is expanding, making it our second-largest hub, and we’re excited to welcome like-minded individuals to join an exciting, collaborative environment filled with professionals who have a passion for innovation and driving change.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Responsibilities

• System Design & Maintenance: Design, implement, and maintain scalable, secure, and reliable systems, with Python-based services and microservices as the primary stack.
• Monitoring & Observability: Build and manage monitoring, alerting, and logging systems using Python-native tooling (e.g. Prometheus clients, OpenTelemetry SDK, structlog); proactively identify and resolve performance issues.
• Automation & Tooling: Develop and maintain automation tools and internal libraries in Python to streamline operations, reduce manual intervention, and support CI/CD pipelines.
• Collaboration: Partner with Python development squads to ensure new features are designed with reliability in mind; conduct code reviews for reliability-critical paths; participate in Agile ceremonies.
• Incident Management: Conduct root cause analysis for incidents and implement corrective actions to prevent recurrence; participate in on-call rotations for critical systems; maintain runbooks in version-controlled Python projects.
• Continuous Improvement: Drive initiatives to improve system performance, reliability, and scalability through Python best practices, including profiling, benchmarking, and dependency management.

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.

• Minimum 2 years in SRE, DevOps, or similar roles.
• Strong Python proficiency — including async frameworks (asyncio, FastAPI), ORM frameworks (Django), testing (pytest), packaging (Poetry/pip), and scripting.
• Experience with cloud platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker).
• Familiarity with Infrastructure-as-Code tools such as Terraform or CloudFormation.
• Strong problem-solving skills and ability to work effectively under pressure.
• Excellent communication and collaboration skills for cross-functional teamwork.

You will play a crucial role in designing and analyzing structures for various building projects, ensuring safety, efficiency, and compliance with local regulations.

• Assist on structural design projects for a diverse range of buildings and structures
• Works on detailed or routine engineering assignments involving structural analysis and design.
• Collaborate with architects, contractors, and other engineering disciplines to resolve technical issues and ensure project success
• Stay up-to-date with the latest industry trends, technologies, and building codes
• Mentor and provide technical guidance to entry level engineers

Role Overview

We are looking for a hands-on Senior DevSecOps & Cloud Architect to help design, implement, and standardize a modern application platform based on Angular frontend and .NET (C#) backend on AWS Cloud.

This role will play a critical leadership position in defining best practices for application architecture, security, CI/CD pipelines, and cloud infrastructure, enabling scalable and secure delivery across teams.

Key Responsibilities

• Define reference architecture for Angular + .NET applications on AWS
• Lead implementation of DevSecOps practices (SAST, DAST, SCA, secure SDLC)
• Design and build end-to-end CI/CD pipelines (build, test, deploy automation)
• Establish cloud architecture standards (EKS/ECS, API Gateway, RDS, S3, VPC)
• Implement Infrastructure as Code (Terraform / CloudFormation)
• Create reusable templates, pipelines, and frameworks
• Drive security, scalability, and reliability across applications
• Enable development teams with best practices and tooling

Required Skills

• Strong experience in:
  • .NET / C# (ASP.NET Core)
  • Angular frontend architecture
• Deep expertise in:
  • DevSecOps & CI/CD tools (GitHub Actions, GitLab CI, Azure DevOps, Jenkins)
  • AWS Cloud services & architecture
• Hands-on with:
  • Docker, Kubernetes (EKS preferred)
  • Infrastructure as Code (Terraform preferred)
• Security knowledge:
  • SAST / DAST / SCA tools
  • API security (OAuth2, JWT)
  • Secrets management

Nice to Have

• Experience in platform engineering / internal developer platforms
• Observability tools (CloudWatch, Prometheus, Grafana)
• AWS Certifications (Solutions Architect / DevOps)
• Background in legacy modernization (e.g., PHP / VB.net to cloud-native)

What Success Looks Like (6 Months)

• Defined and implemented standard architecture blueprint
• Delivered secure, automated CI/CD pipelines
• Established DevSecOps baseline practices
• Built reusable templates and frameworks for developers
• Improved deployment speed, system reliability, and security posture

Ideal Candidate

• Strong balance of hands-on engineering and architecture leadership
• Experience building or standardizing platforms from the ground up
• Ability to influence, guide, and drive adoption across engineering teams

Derq is an MIT spinoff building AI-powered traffic safety and smart infrastructure. We’re a team of passionate innovators, leveraging the latest in AI and technology to transform the future of mobility. Our platform enhances road safety and traffic management by turning real-time data into actionable insights for cities and road operators. Our patented technology collects and analyzes data from connected sensors like cameras, radar, and traffic signal controllers to help predict and prevent road incidents. We deploy edge and cloud solutions that make intersections and highways safer and smarter.

Role Overview

As a ML Quality Assurance Engineer at Derq, you will play a critical role in ensuring the reliability, accuracy, and performance of our computer vision and machine learning based products. You will work closely with our development team to design and execute comprehensive test strategies, identify and report defects, and help improve the overall quality of our customer facing AI products, using data analytics.

Key Responsibilities

• Collaborate with AI development and product teams to understand product requirements and design effective test plans and test cases for AI based products
• Strategize evaluation methodologies, gathering data and evaluation reporting
• Perform data analytics on large datasets
• Monitor and track anomalies within product’s content and statistics
• Train and deploy ML models to help boost product performance
• Create and maintain detailed documentation of test processes, methodologies, and findings
• Keep up to date with advancements in the field to optimize internal processes and workflows
• Interface and coordinate with Engineering team
• Foster a collaborative, proactive team environment that values shared success.

• Bachelor’s degree in an analytical domain such as Machine Learning, Computer Science, or a related discipline

• Python, Javascript and SQL Knowledge/Experience
• Familiarity with classical Machine Learning Models such as Random Forest, SVM, Naive Bayes
• Core understanding of mathematical concepts for statistical inference
• Hands on with spreadsheet based querying and analytics
• Proficient with annotation tools such as CVAT
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
• Good command of English both oral and written and reporting skills
• Knowledge of basic statistical principles coupled with logical thinking, coherent reasoning and a detail-oriented attitude

Are you a problem-solver at heart? Do you love getting to the root cause of customer business processing issues and finding ways to avoid them from happening again? At Unit4 Cloud Ops, we're looking for analytical, logical talents like you to join our team and help us build better solutions for our customers. With a structured approach, tools and processes, and the latest analytical and troubleshooting skills, you'll be equipped to solve problems quickly and effectively. You'll also have the opportunity to learn hot skills in the market such as Azure, DevOps, and troubleshooting - ranging from infrastructure, virtualization, operating systems, and the application stack.

Joining Unit4 Cloud Ops means you'll have access to all the resources you need to thrive and develop as a Cloud Ops professional. Our team of experts will mentor and guide you to become the best you can be.

At Intelligen, we’re building something different. Over the past three years, we’ve evolved from a bold startup into a trusted partner for some of Australia’s most complex data transformations. We’ve helped organisations move from legacy to modern cloud platforms, embed governance into decision-making, and bring AI into the hands of business users - responsibly and at speed.

Now, as we scale into Southeast Asia, we’re looking for a Data Engineer who’s passionate about modern, cloud-agnostic data platforms and building analytics-ready solutions on Snowflake. This is your chance to work on high-impact projects across the region and help shape how data is built, modelled, and used to drive meaningful outcomes.

About the Role

We’re seeking a hands-on Data Engineer with strong experience across cloud-agnostic data platforms, focusing on Snowflake, to design, build, and optimise data pipelines for clients across Southeast Asia and APAC.

You’ll be part of an integrated Intelligen consulting team, working closely with our architects, senior consultants, and client-side technical stakeholders. This role is ideal for engineers who are hands-on, delivery-driven, and comfortable working in fast-moving, iterative project environments.

What You’ll Do

• Design and build data pipelines across cloud environments (AWS, Azure, and/or GCP)
• Build and optimise data solutions in Snowflake
• Develop robust ETL/ELT solutions and data models to support enterprise analytics
• Optimise performance, scalability, and reliability across cloud data architectures
• Work closely with business stakeholders to translate needs into technical outcomes
• Contribute to data governance, quality, and lineage initiatives
• Collaborate with cross-functional teams across Australia and APAC
• Support pre-sales, technical design sessions, and proof-of-concept (POC) work

• 3–5+ years’ experience in data engineering roles
• Solid Snowflake experience is essential, including schema design, performance tuning, and warehousing best practices
• Strong, hands-on ETL expertise
• Ideally experience with SQL, data modelling (dimensional/domain), and modern data stack tooling.
• Ability to operate in “doer mode”, comfortable rolling up sleeves and delivering quickly in line with agreed standards
• Consulting experience is a plus but not required; strong communication and problem-solving skills are essential.
• Ability to deliver independently within a structured consulting engagement.

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Fraud Solutions

The team provides decision support solutions to address business objectives in risk prevention and fraud detection. We deliver software solutions and offer client support using our expertise and a client-focused approach.

Site Reliability Engineer

The SRE will build and operate the reliability, observability, and operational excellence infrastructure underpinning the GFS managed fraud detection platforms. You will work across deployment pipelines, cloud infrastructure, monitoring, and incident management — ensuring GBG can deliver on high availability SLAs for banking and fintech customers who depend on real-time fraud detection at scale.

What you will do

• Design and operate the SRE practice for Managed oferings, including on-call processes, SLA frameworks, incident response playbooks, and post-incident review (PIR) processes.
• Build and maintain observability infrastructure: centralised logging (correlation IDs), metrics dashboards, distributed tracing, and alerting for the Predator/Instinct platform stack.
• Define and track SLOs (Service Level Objectives) and error budgets for real-time transaction processing pipelines, targeting high TPS and low round-trip latency.
• Manage cloud infrastructure provisioning and configuration using IaC tooling (Terraform, Helm), supporting both AWS/Azure cloud deployments and on-premises customer environments.
• Implement and maintain CI/CD pipelines for GFS solutions (Jenkins, etc.)
• Work with Engineering teams to ensure security and compliance readiness for Managed services — including PCI DSS, ISO 27001, SOC 1/2/3, PDPA/GDPR — in close coordination with InfoSec teams.
• Drive platform resilience improvements: high availability, auto-scaling, disaster recovery, backup/restore procedures, and chaos engineering practices.
• Manage secrets, certificate rotation, identity/access controls (OAuth/RBAC), and vulnerability management for the hosted environment.
• Support performance testing methodology and baseline establishment for our products.
• Contribute to the Architecture Review Committee (ARC) with SRE and operational perspectives on technology choices.
• Collaborate with engineering squads to embed reliability and DevSecOps practices across the SDLC.

Skills we’re looking for

• Minimum 5 years of solid hands-on experience in a Site Reliability, Platform Engineering, or DevOps role, ideally supporting mission-critical real-time processing systems in banking, payments, or fintech.
• Strong proficiency with cloud platforms (AWS preferred; Azure/GCP acceptable) including networking, compute, storage, and managed services.
• Deep expertise with containerisation and orchestration: Docker, Kubernetes (EKS/AKS/GKE), Helm, and associated tooling.
• Infrastructure as Code experience: Terraform (required), and familiarity with Ansible or Pulumi.
• Observability stack proficiency: Prometheus, Grafana, ELK/OpenSearch, Jaeger/Zipkin, or equivalent enterprise-grade tooling.
• CI/CD pipeline design and management: GitHub Actions, Jenkins, ArgoCD, or equivalent.
• Experience with security and compliance frameworks applicable to hosted financial services: PCI DSS, ISO 27001, SOC 1/2/3, GDPR/PDPA.
• Familiarity with database reliability practices for SQL Server, PostgreSQL, and Oracle — including replication, read replicas, and failover.
• Working knowledge of secrets management (HashiCorp Vault, AWS Secrets Manager) and zero-trust identity principles.
• Experience supporting real-time streaming or event-driven architectures (Kafka, RisingWave, or similar) in production environments.
• Scripting and automation proficiency: Python, Bash, or Go for operational tooling.
• Strong sense of operational ownership and accountability — comfortable being on-call and driving incidents to resolution.
• Excellent communication skills — able to produce clear incident reports, runbooks, and architecture documentation for both technical and executive audiences.
• Proactive mindset: identifies reliability risks before they become incidents and champions a culture of blameless post-mortems.
• Collaborative and effective working with software engineers, product managers, and InfoSec teams.
• Continuous improvement orientation — always looking to reduce toil, automate repetitive tasks, and improve platform resilience.
• Flexible and adaptable — able to support a globally distributed product with customers across multiple time zones.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

As a Graduate / Junior Engineer, you will support the engineering team by performing specific and limited portions of broader assignments under the guidance of experienced engineers. This role provides hands-on exposure across various engineering disciplines and an opportunity to develop strong technical and professional skills.

Key Responsibilities

• Perform specific and well‑defined tasks as part of larger engineering assignments under moderate supervision.
• Gather, analyze, and correlate basic engineering data using established procedures and tools.
• Execute routine or detailed engineering tasks, including calculations, modeling, and simple testing activities.
• Propose approaches for solving new or unfamiliar technical problems using sound engineering judgement.
• Identify inconsistencies or discrepancies in data, calculations, and outcomes and escalate as appropriate.
• Deliver work in accordance with agreed‑upon budget, scope, and schedule.
• Collaborate with cross‑disciplinary teams (civil, structural, mechanical, electrical, geotechnical) to support integrated design solutions.
• Assist in the preparation of design reports, engineering calculations, drawings, specifications, cost estimates, and project schedules.
• Stay informed on advancements in engineering technologies, tools, and industry best practices relevant to your discipline.
• Apply engineering software and digital tools to support design and analysis tasks.

Who are we?

iPiD empowers financial institutions, payment service providers, and enterprises with a single global API for Know Your Payee (KYP) verification—reducing fraud, reducing costs, staying compliant, and streamlining cross-border payments, globally.

We are a fast-growing fintech startup, founded by a global team of industry veterans from iconic organizations like SWIFT and Thomson Reuters. Supported by leading investors such as Monk's Hill Ventures, Jungle Ventures and Saison Capital, and guided by an advisory team featuring C-suite leaders from Microsoft, Commonwealth Bank, and the Bill & Melinda Gates Foundation. Our team combines global expertise with local insights; we are present across key cities—including Singapore, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, Paris, London, New York, and Dubai.

What are we looking for?

We're looking for a detail-oriented Senior QA Automation Engineer to help us shape and strengthen our QA function. In this role, you'll be responsible for designing, developing, and maintaining automated test suites that ensure our products meet a high bar for quality and reliability. You’ll work closely with both engineering and product teams to identify automation opportunities, define test plans, and integrate tests into our CI/CD pipeline.

This is a full-time position reporting directly to the Tech Lead. This position would be based in KL Eco City, Kuala Lumpur.

Core Responsibilities:

• Design, create and maintain automated testing suites
• Write automated test with Cucumber BDD in Gherkin syntax that can be integrated with our CI/CD pipeline
• Contribute to test execution in containerized environments (e.g., Docker, Kubernetes)
• Work with the team to come up with test plans that fulfil product requirements
• Ensure overall quality of our products
• Maintain documentation for automation processes and test cases
  

Requirements

• 3 years minimum working experience in software engineering quality assurance, with at least 1 year experience of API testing
• Strong proficiency in automated test concept and strategy
• Basic working knowledge of Docker (building images, running containers, understanding Dockerfiles).
• Hands-on experience with automation frameworks that use Gherkin syntax, such as Cucumber or Karate.
• Familiarity with Kubernetes concepts, including pods, deployments, services, logs, and configmaps is an added advantage.
• Ability to write and interpret Gherkin feature files (Given/When/Then)
• Strong understanding of API testing and integration testing workflows.
• Demonstrate tracked records of planning and developing automated test
• Proficient using automated testing tools such as Cucumber, Karate, Postman with Newman, Selenium or any equivalents
• Solid familiarity with agile methodology and distributed cloud architecture
• Strong analytical skills, detail-oriented, and solid problem-solving skills
• Excellent verbal and written English skills
• Ability to work independently and as a reliable team player
• Excellent verbal and written English communication skills
• Experience in a globally distributed startup or fast-paced environment is a plus
• Authorization to work in Malaysia is required. Working in the KL office (KL Eco City) 3 days a week
  
  **Note: This position does not offer visa sponsorship as such only Malaysia citizens or PR applicants are welcomed

About EPOS

EPOS is a leading Point-of-Sale (POS) digital solutions provider based in Singapore for SMEs. We are backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), part of its global merchant payment services Antom.

As part of our aggressive expansion plan, Malaysia is our first stop and we are building a huge sales team. This is a unique opportunity to be part of a mission-driven team focused on empowering Small and Medium Enterprise (SME) owners to embrace digital transformation through EPOS’ cutting-edge solutions.

Be part of Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions. 

About This Role

We are looking for a Customer Service Support Specialist (Malaysia) to strengthen our customer support operations and ensure an outstanding service experience for our clients.

In this role, you will serve as the first point of contact for clients facing Point-of-Sale (POS) system issues, handling both hardware and software support across various communication channels. You’ll be a key player in ensuring client satisfaction through timely resolutions, strong communication, and attention to detail.

The ideal candidate is a tech-savvy, customer-focused professional who can stay composed under pressure, troubleshoot effectively, and maintain high service standards.

This is what your job scope will be...

Customer Support & Issue Resolution

• Respond to client inquiries and issues related to POS systems via phone, email, and chat.
• Troubleshoot software and hardware problems and provide clear, step-by-step support.
  
• Accurately document client interactions, issues, and resolutions in the support system.
  
• Manage multiple support cases while delivering prompt and high-quality service.
  
• Escalate complex or unresolved issues to the relevant technical teams when necessary.
  

Service Quality & Client Experience

• Follow through on support cases and proactively update clients to manage expectations.
  
• Identify recurring issues or feedback trends and propose improvements to enhance service experience.
  

Process Improvement & Collaboration

• Work with internal teams (technical, operations, sales) to resolve client issues efficiently.
  
• Contribute to knowledge base development, documentation, and support resources.
  
• Assist with process enhancements to improve turnaround time, resolution accuracy, and customer satisfaction.

We would love to hear from you if…

• Proficient in English and Chinese, due to having Chinese clients to communicate with.

• You have 1–3 years of experience in a customer service or IT helpdesk role (POS system support is a plus). Fresh graduates are also welcomed!
  
• You have a good working knowledge of Windows and Android operating systems.
  
• You're familiar with basic networking and peripheral hardware setup.
  
• You're comfortable using Microsoft Excel for tracking, logging, and reporting.
  
• You're a natural problem solver who can stay calm and resourceful under pressure.
  
  

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success.

Most of your time will be spent driving impact through:

• Securing Our Foundations: Supporting Senior Security Architects to design resilient architectures across our applications and cloud environments (AWS, Azure, or GCP), while conducting threat modeling and vulnerability assessments to identify and mitigate risks before they disrupt us.
• Integrating Security & Compliance: Partnering cross-functionally with IT, DevOps, and Engineering to bake security into our SDLC and operations via DevSecOps practices, while meticulously developing and maintaining security standards that keep us compliant with ISO 27001, NIST, and GDPR.
• Defense & Automation: Keeping a pulse on emerging threats to proactively strengthen our posture, evaluating new security tools, leveraging basic scripting (Python, Bash) for automation, and providing reliable support to investigate, contain, and document security incidents.

These are minimum-requirement skills and a ‘must-have’ for the role:

• Educational Foundation & Passion: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related technical field, paired with a strong desire to learn and a genuine passion for cybersecurity. Relevant industry certifications (e.g., CompTIA Security+, (ISC)² SSCP, GIAC GSEC) are a plus.
• Hands-on Experience & Tooling: 1–3 years of experience in a cybersecurity or IT role, with practical familiarity using common security technologies such as firewalls, IDS/IPS, and SIEM solutions.
• Cloud & DevSecOps Knowledge: Direct experience with cloud platforms (AWS, Azure, or GCP) and their native security services, alongside a strong familiarity with DevSecOps practices, tools, and basic scripting skills (e.g., Python, Bash) for security automation.
• Core Technical Knowledge: A fundamental understanding of networking concepts (TCP/IP, DNS, routing) alongside core security principles like the CIA triad and the principle of least privilege.
• Analytical & Communication Skills: Strong analytical and problem-solving skills, combined with excellent written and verbal communication to effectively articulate complex technical concepts to both technical and non-technical audiences.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas. Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes. How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success.

Most of your time will be spent driving impact through:

• Multi-Cloud Infrastructure & Kubernetes Management: Own, deploy, scale, and maintain our multi-cloud architecture across Tencent Cloud, Alibaba Cloud, and GCP. You will manage containerised workloads end-to-end using TKE, ACK, and GKE clusters to ensure high availability for both China domestic and global operations.
• Automated CI/CD & Infrastructure as Code (IaC): Design, build, and optimise robust CI/CD pipelines using Jenkins, GitLab CI, or GitHub Actions. Develop and maintain reusable Terraform modules to standardise infrastructure deployments globally.
• Compliance, Monitoring & Operational Excellence: Ensure absolute compliance with China’s data residency, domestic CDN requirements, and ICP regulations. Implement proactive observability (Prometheus, Grafana), participate in daytime on-call rotations, and integrate alerts with regional collaboration tools (WeChat Work, DingTalk, Feishu).

These are minimum-requirement skills and a ‘must-have’ for the role:

• Proven Multi-Cloud & Kubernetes Expertise: At least 3 years of overall cloud experience, featuring a strict minimum of 1 year each of hands-on experience with Tencent Cloud (TKE, VPC, CLB), Alibaba Cloud (ACK, ROS, SLB), and GCP (GKE, IAM, Cloud Run). Production-level experience with Kubernetes is mandatory..
• Strong Automation, IaC & Scripting Skills: Proven track record of developing Terraform modules for multi-cloud environments alongside experience building pipelines in Jenkins, GitLab CI, or GitHub Actions. Proficient in automation via Python, Go, or Shell scripting.
• Bilingual Fluency & China Compliance Knowledge: Native or business-level fluency in Mandarin (to interface with domestic platforms and teams) and English proficiency for technical documentation. You must possess a solid understanding of China's ICP registration and domestic CDN frameworks.

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.
Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.]

Funding Societies is looking for an IT Engineer to join our IT & Enterprise Security team to serve with obsession and provide superior support to our employees (our customers), continuously endeavor to improve our IT support procedures and checklists and work with us to achieve compliance with the regulatory requirements in the countries that we operate in.

What you will do:

• Configure and deploy new desktops/laptops/mobile devices for employees.
• Define, follow, automate, and improve user on-boarding and off-boarding and provide a great user experience.
• Build, maintain, and improve inventory of IT assets.
• Support and troubleshoot endpoints, network devices, and peripheral issues.
• Continuously improve IT support procedures and checklists.
• Manage regional IT infrastructure across multiple locations.
• Manage operations and requests for directory and authentication.
• Ensure compliance of company-issued laptops with baseline standards (including ensuring patches and configurations on IT assets).
• Assist in periodic audits on user access to systems.
• Create, modify, and troubleshoot Jira Project boards.
• Write scripts and code to automate repetitive tasks and system configurations.
• Conduct awareness training for users.
• Provide second- and third-tier technical support for user access enquiries.
• Actively perform ticket management and participate in project meetings/audits/inspections.
• Participate in ongoing and new projects in the IT & Enterprise Security team.
• Monitor automation systems and perform regular maintenance to ensure reliability.
• Leverage AI tools to improve support efficiency, streamline troubleshooting, and enhance documentation and knowledge sharing.

What we are looking for:

• 5+ years of experience in the same role.
• A degree in Computer Science, Information Technology (IT), or related fields
• Knowledge of Google Workspace, JumpCloud, remote support and administration, Windows & macOS, iOS & Android OS.
• Hands-on experience with installing computer networks, network administration, network installation, IT hardware, and software.
• Self-starter with a proven track record of successfully working with a wide array of functional groups across an organization and cultures, as well as working independently.
• Excellent problem-solving, communication, and interpersonal skills
• Ability to simultaneously handle multiple assignments
• Strong in analytical and critical thinking skills, with the ability to use data to back up assumptions, provide recommendations, and drive actions.

You may be a good fit if you:

• Enjoy a fast-paced work environment, and crafting strategic and rapid fixes to high intensity problems.
• Have a keen eye for detail and a high bar for quality.
• Are comfortable navigating through ambiguity, while identifying areas for process improvement and establishing best practices.
• Have public or user-facing experience in ensuring communications are clear and succinct.
• Can problem-solve and translate complicated technical issues into solutions, while keeping a users-first mindset.
• Have an ability to execute and deliver complex operational projects involving multiple stakeholders.

Preparation of designs and deliverables related to primary electrical systems for transmission and distribution projects. The tasks may encompass, but are not limited to, the following, depending on project requirements and the design phase:

• Design of primary substation systems, including AIS/GIS configurations, transformer installations, circuit breaker selection, busbar arrangements, switchgear layouts, and disconnectors for voltages up to 800kV.
• Preparation of single-line diagrams (SLDs), general arrangement (GA) layouts, equipment sizing, and equipment layout plans for substations and transmission systems.
• Short-circuit force calculations, busbar sizing, fault current analysis, and equipment protection design, ensuring system stability and protection under fault conditions.
• Design of earthing systems, including grounding layouts, ground grid system design, and lightning protection systems for substations.
• Design and integration of HVDC and HVAC systems, including converter stations, ensuring compatibility with the overall substation design.
• Development of transformer layouts, including oil containment, busduct routing, and secondary system interfaces.
• Optimisation of substation layouts for new and upgraded substations, considering space constraints, equipment accessibility, and construction considerations.
• Review and development of control and protection systems for primary substations, ensuring coordination with secondary systems and compliance with grid operator requirements.
• Coordination with civil teams to design and integrate foundations, steel structures, and electrical cable routes, ensuring seamless integration with the primary systems.
• Development of equipment specification documents, bill of materials (BOM), and procurement support, ensuring the correct equipment is selected as per project requirements.
• Preparation of electrical interconnection diagrams, termination diagrams, cable schedules, and other supporting documentation for the installation and operation of primary systems.
• Detailed design and review of auxiliary systems, such as cooling systems, auxiliary power supplies, and battery systems for substations.
• Underground cable design, including cable sizing, cable routing, and integration into existing systems, particularly for HV cable systems.
• Coordination with external vendors and contractors to ensure the supply and installation of equipment in accordance with design specifications and project requirements.

Preparation of designs and deliverables related to primary electrical systems for transmission and distribution projects. The tasks may encompass, but are not limited to, the following, depending on project requirements and the design phase:

• Design of primary substation systems, including AIS/GIS configurations, transformer installations, circuit breaker selection, busbar arrangements, switchgear layouts, and disconnectors for voltages up to 800kV.
• Preparation of single-line diagrams (SLDs), general arrangement (GA) layouts, equipment sizing, and equipment layout plans for substations and transmission systems.
• Short-circuit force calculations, busbar sizing, fault current analysis, and equipment protection design, ensuring system stability and protection under fault conditions.
• Design of earthing systems, including grounding layouts, ground grid system design, and lightning protection systems for substations.
• Design and integration of HVDC and HVAC systems, including converter stations, ensuring compatibility with the overall substation design.
• Development of transformer layouts, including oil containment, busduct routing, and secondary system interfaces.
• Optimisation of substation layouts for new and upgraded substations, considering space constraints, equipment accessibility, and construction considerations.
• Review and development of control and protection systems for primary substations, ensuring coordination with secondary systems and compliance with grid operator requirements.
• Coordination with civil teams to design and integrate foundations, steel structures, and electrical cable routes, ensuring seamless integration with the primary systems.
• Development of equipment specification documents, bill of materials (BOM), and procurement support, ensuring the correct equipment is selected as per project requirements.
• Preparation of electrical interconnection diagrams, termination diagrams, cable schedules, and other supporting documentation for the installation and operation of primary systems.
• Detailed design and review of auxiliary systems, such as cooling systems, auxiliary power supplies, and battery systems for substations.
• Underground cable design, including cable sizing, cable routing, and integration into existing systems, particularly for HV cable systems.
• Coordination with external vendors and contractors to ensure the supply and installation of equipment in accordance with design specifications and project requirements.

Preparation of designs and deliverables related to primary electrical systems for transmission and distribution projects. The tasks may encompass, but are not limited to, the following, depending on project requirements and the design phase:

• Design of primary substation systems, including AIS/GIS configurations, transformer installations, circuit breaker selection, busbar arrangements, switchgear layouts, and disconnectors for voltages up to 800kV.
• Preparation of single-line diagrams (SLDs), general arrangement (GA) layouts, equipment sizing, and equipment layout plans for substations and transmission systems.
• Short-circuit force calculations, busbar sizing, fault current analysis, and equipment protection design, ensuring system stability and protection under fault conditions.
• Design of earthing systems, including grounding layouts, ground grid system design, and lightning protection systems for substations.
• Design and integration of HVDC and HVAC systems, including converter stations, ensuring compatibility with the overall substation design.
• Development of transformer layouts, including oil containment, busduct routing, and secondary system interfaces.
• Optimisation of substation layouts for new and upgraded substations, considering space constraints, equipment accessibility, and construction considerations.
• Review and development of control and protection systems for primary substations, ensuring coordination with secondary systems and compliance with grid operator requirements.
• Coordination with civil teams to design and integrate foundations, steel structures, and electrical cable routes, ensuring seamless integration with the primary systems.
• Development of equipment specification documents, bill of materials (BOM), and procurement support, ensuring the correct equipment is selected as per project requirements.
• Preparation of electrical interconnection diagrams, termination diagrams, cable schedules, and other supporting documentation for the installation and operation of primary systems.
• Detailed design and review of auxiliary systems, such as cooling systems, auxiliary power supplies, and battery systems for substations.
• Underground cable design, including cable sizing, cable routing, and integration into existing systems, particularly for HV cable systems.
• Coordination with external vendors and contractors to ensure the supply and installation of equipment in accordance with design specifications and project requirements.

This is an exciting opportunity for a motivated engineer to contribute to impactful Energy projects across global offices and continue developing their technical expertise in a supportive, high-performing team.

• Senior technical resource may serve as technical advisor for team
• Provides specialized technical input to studies and design for staff's specific area of expertise.
• Develops study and design procedures to facilitate high-quality cost-effective work by others.
• Participates in interdisciplinary review of project deliverables.
• Develop construction cost estimates and estimates of technical efforts for projects.
• Uses expertise in all steps of completing discipline component of PS&E package.
• Performs quality control review of design calculations or drawings.
• Prepares technical specification sections.
• Provides input to the development of engineering budget and schedule to meet requirements.

Preparation of designs and deliverables related to secondary electrical systems for transmission and distribution projects. The tasks may encompass, but are not limited to, the following, depending on project requirements and the design phase:

• Design of protection and control systems, including relay settings, protection schemes, and interlock systems for substations.
• Preparation of single line diagrams (SLDs), protection logic diagrams, metering layouts, and cable termination diagrams.
• Preparation of electrical interconnection diagrams, termination diagrams, cable schedules, and other supporting documentation for the installation and operation of secondary systems.
• Relay coordination studies (overcurrent, earth fault, motor protection, distance protection), including relay setting calculations and fault analysis.
• Power system studies, such as load flow analysis, short circuit studies, transient stability analysis, motor starting studies, and arc flash studies.
• Development of control and relay panel layouts, including general arrangement (GA) drawings, functional block diagrams, and bill of materials (BOMs).
• Design of SCADA communication schemes and system integration for protection systems, ensuring seamless interface between control and field devices.
• Review and verification of design documentation to ensure compliance with industry standards (IEC, IEEE) and utility specifications.
• Support for commissioning and testing, including Factory Acceptance Testing (FAT) and site integration of secondary systems.
• Development of algorithms for enhanced system functionality, such as fault detection, relay coordination, and improving system stability.
• Interdisciplinary coordination, including collaboration with other engineering teams to integrate secondary systems with primary infrastructure.
• Preparation of external connection tables, cable schedules, and other design documentation as required by the project specifications.