Total 11 sourcing specialist job vacancies in kuala ketil

職位描述

部門：公司/合規

報告對象：營運長/管理階層

職位概述

我們正在尋找一位注重細節、成熟穩重的合規主管，以支持公司在馬來西亞和杜拜的營運中的合規、合約和員工相關事宜。

該職位適合具有企業法律/合規背景，能夠妥善處理勞動相關事宜、內部治理、合規協調、風險評估和跨境企業支援的候選人。

主要職責

• 審核並核實外部律師事務所所準備的合約、協議和內部文件
• 就法律、合規、僱用和公司事務與外部律師事務所進行協調和聯絡。
• 支持馬來西亞和阿聯酋業務中與員工相關的合規事宜。
• 處理勞動相關事宜、紀律處分文件、糾紛協調及合規風險評估
• 確保對敏感事項進行妥善的文件記錄、證據追蹤和檔案管理。
• 協助管理階層改善內部治理、合規流程和政策實施
• 必要時，為與國際稅務、跨境營運合規和公司架構相關的事宜提供支援。
• 對營運事項進行合規性審查和基本法律風險分析

要求

• 持有有效的律師執業許可證/法律資格
• 至少兩年企業法律、合規或內部法律相關工作經驗
• 具備處理勞資糾紛、合規事宜和合約審查的經驗
• 較強的分析思維與注重細節
• 高度的專業、保密意識和證據意識
• 能夠理性客觀地處理敏感問題
• 具備國際稅務或跨國公司事務的經驗是一項優勢。

首選資料

• 成熟穩重的性格
• 較強的文檔撰寫和組織能力
• 能夠獨立工作並具備良好的判斷力。
• 能夠適應快節奏且不斷變化的商業環境
• 有支援區域或國際業務營運經驗者優先考慮

申請連結：https://jobs.persolmalaysia.com/detail/39001?apply_id=39001&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：[email protected]

好處

A. 彈性福利計畫（自 2026 年 1 月 1 日起生效）

• 每位符合資格的員工每年稅後預算為 3,000 令吉
• 可在五大類別中進行客製化：
• 健康與醫療保健
• 學習與發展
• 運動與健身
• 家庭與生活方式
• 工作效率與通勤
• 試用期滿合格後即可取得。

B. 混合工作福利

• 業務拓展職位：確認後可完全遠距辦公
• 解決方案架構師、技術客戶經理、營運專家、雲端營運團隊負責人、合規主管/合規專家：
• 確認後：4 天辦公室辦公 + 1 天遠距辦公
• 一年以上表現優異（B+級）：每週3天在辦公室辦公，2天遠距辦公
• 亮點：結構化的靈活性、工作與生活的平衡以及基於績效的晉升。

C. 其他福利

• 彈性的打卡時間
• 年假：14天（第1-5年），20天（第6年及以後）
• 醫療保險（門診和住院）
• 清晰的職涯發展路徑與晉昇機會
• 辦公室距離公共交通站點步行僅需10分鐘。

職責：

• 透過電話、電子郵件和其他溝通管道，及時、專業地回覆客戶諮詢。
• 協助客戶預訂和追蹤貨物運輸
• 與內部團隊和外部合作夥伴協調，確保貨物及時交付。
• 及時有效解決客戶問題和疑慮
• 準確記錄客戶互動和交易狀況

要求：

• 學士學位或同等學歷
• 具備客戶服務經驗，最好是在物流或運輸業。
• 較強的溝通及人際溝通能力
• 優秀的問題解決能力與注重細節
• 能夠在快節奏、團隊協作的環境中高效工作。

申請連結：https://jobs.persolmalaysia.com/detail/34724?apply_id=34724&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：[email protected]

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

About Intrepid

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in Southeast Asia. We offer end-to-end omni-channel growth solutions for brands, covering marketplace management, social commerce, performance marketing, fulfillment, and data capabilities across the region.

As part of our growing Social Commerce team, you will support the operational processes behind creator commerce, livestream operations, affiliate campaigns, and financing & billing workflows across platforms including TikTok Shop, Shopee, and Lazada.

The Role

We are looking for a highly organized and detail-oriented Social Commerce Operations Specialist to support operational execution across financing, billing, creator operations, and campaign management workflows.

This role requires strong operational rigor, spreadsheet management capabilities, and cross-functional coordination skills to ensure smooth execution across internal stakeholders, brands, creators, and finance teams. The ideal candidate thrives in a fast-paced environment and is comfortable managing large operational datasets and multiple concurrent workflows.

Responsibilities

Financing & Billing Operations

● Support end-to-end billing and financing operational processes for livestream, affiliate, creator, and social commerce campaigns.

● Manage operational trackers for financing utilization, creator costs, campaign budgets, invoicing status, and payment reconciliation.

● Coordinate with Finance teams on invoice validation, payment processing, accrual tracking, and billing documentation.

● Reconcile campaign spend, platform reports, operational records, and payout trackers to ensure data accuracy.

● Monitor billing timelines and proactively resolve operational discrepancies or delays.

Social Commerce Operations

● Maintain and manage operational workflows across creator campaigns, livestream schedules, short video production, and affiliate operations.

● Coordinate with working teams to support campaign setup, booking coordination, deliverable tracking, and operational readiness across multiple brands and stakeholders.

● Consolidate and maintain large-scale Google Sheets trackers and operational dashboards.

● Ensure data accuracy and timely updates across all operational reporting structures.

Process Optimization & Reporting

● Identify opportunities to improve operational efficiency and reduce manual processes.

● Support workflow automation initiatives using Google Sheets formulas, App Scripts, and standardized operational templates.

● Generate regular operational reports covering financing utilization, billing status, campaign pacing, creator payouts, and operational KPIs.

● Support monthly business reviews, reconciliation exercises, and operational planning processes.

Stakeholder Management

● Work closely with Commercial, Creator Operations, Livestream, Production, Finance, and Brand teams to support campaign execution.

● Coordinate with external stakeholders including creators, agencies, and platform partners where required.

● Ensure operational processes are executed in accordance with internal SOPs and timelines.

● Bachelor’s degree in Business, Finance, Operations, Marketing, or related fields.

● 2–4 years of experience in eCommerce operations, finance operations, social commerce operations, campaign operations, or billing coordination.

● Advanced proficiency in Google Sheets or Microsoft Excel, including:

○ Pivot Tables

○ QUERY / lookup formulas

○ Data reconciliation

○ Reporting and tracker management

● Strong attention to detail and ability to manage large datasets accurately.

● Excellent organizational and time management skills.

● Strong communication and stakeholder management capabilities.

● Comfortable working in a fast-paced, dynamic, and performance-driven environment

Preferred Qualifications

● Experience supporting TikTok Shop, Shopee, Lazada, or social commerce ecosystems.

● Familiarity with affiliate, creator, livestream, or MCN operational workflows.

● Experience with Google Apps Script, workflow automation, or dashboard reporting tools is a plus.

● Prior experience in an agency, eCommerce enabler, or marketplace environment preferred.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

We are looking for an enthusiastic and resilient Specialist, Marketing Tech, Regional to join our team of 3-4.

While the title is "Marketing Tech," this isn't a typical SaaS or app marketing role. For us, it means being the strategic engine that designs and manages the technical backbone for our core B2B logistics services.

Your mission is to identify intent signals by leading the integration of our Marketing Tools (CRM, automation, and AI Agents) and optimising our end-to-end workflows. It's all about ensuring data integrity, automating lead scoring to detect high-value accounts, and creating the sophisticated digital systems required to shorten the sales cycle.

You will fit perfectly if you thrive in a fast-paced environment, are creative, analytical, organised, and have a sharp eye for detail. We're looking for a natural self-starter with a structured and clear way of communicating.

A DAY IN A LIFE
As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Manage and Develop Integrated Workflows & Tool Utilisation: Spearhead the creation of effective, end-to-end integrated workflows, leveraging AI Agents and the existing Marketing Tools stack (CRM, automation platforms) to connect Marketing CRM, Sales CRM, and the customer database, with a focus on supporting demand generation activities.
• Automation of Demand Generation Processes: Automating key demand generation processes, such as intent signal capture, lead scoring, and segmentation, leveraging AI agents and machine learning capabilities where applicable.
• CRM Strategy Analysis: Analyse customer data to refine CRM strategies.
• Marketing Technologies Integration & Management: Collaborate on integrating and managing the full Marketing Tools stack and automation tools, ensuring they align with and bolster demand generation efforts.
• Close Collaboration with Marketing Team: Work in tandem with the marketing team, including Content Marketing, Brand, PR & Communications, to ensure integrated marketing efforts and smooth lead transition.
• Cross-Departmental Collaboration: Engage with external departments such as regional and local market stakeholders, Operations, and the Product team to align business strategies.

At the onset, you may be culture-shocked working with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up our sleeves as needed, and never delegate work that one would not be willing to do ourselves
• Do what is needed to get things done, as we believe speed is more important than anything else to effect change
• Over-communicate, particularly as we are all quite autonomous
• Take care of our staff, and treat them as they would want to be treated
• Are rigid on goals, but flexible on the details

SKILLS
These are minimum-requirement skills and a ‘must-have’ for the role:

• Language Skills: High proficiency in English, both written and verbal.
• CRM and Marketing Automation Expertise: Proficiency in Marketing CRM platforms (e.g., Hubspot, Common Room, Mailchimp, GetResponse, ActiveCampaign) and marketing automation platforms (e.g., n8n, Zapier, Google App Scripts, Marketing API)
• Technical and Data Analysis Skills: Strong skills in these areas to effectively manage CRM systems and interpret data for demand generation.
• Content Marketing Knowledge: Understanding of content marketing and distribution channels
• Adaptability and Timeliness: Ability to meet deadlines and adapt quickly to changes in demand generation trends and strategies.
• Communication Skills: Excellent verbal and written communication skills for effective collaboration and strategy communication.
• Detail-Oriented and Independent: Meticulous and self-driven with the ability to work independently, essential for managing CRM and automation tasks in support of demand generation.
• Critical and Analytical Thinking: Necessary for developing and optimising CRM strategies that support demand generation objectives.

These are skills that are ‘nice-to-have’ and will make you stand out in the job application:

• B2B Marketing Experience: Valuable in understanding the nuances of demand generation in a B2B context.
• ABM Strategy Proficiency: Proficiency in Account-based Marketing strategies and execution, valuable for targeted demand generation.
• User Journey Mapping: Background in mapping user journeys, enhancing CRM strategies for demand generation.
• Web Development and Digital Tech Familiarity: Familiarity with these areas to integrate and optimise digital tools for demand generation.
• Innovative Marketing Strategies: Demonstrated ability to apply innovative approaches to marketing strategy, enhancing demand generation.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

We’re looking for a Senior Marketing Specialist to help shape how TabSquare grows, communicates, and earns attention across markets.

This is a highly cross-functional role spanning brand, growth, product storytelling, digital marketing, and experimentation. You’ll work across different initiatives and teams to help strengthen our presence, support go-to-market efforts, explore new growth opportunities, and contribute to how our products and brand are experienced by the market.

If you enjoy combining creativity, commercial thinking, curiosity, and execution in a fast-evolving environment, we’d love to hear from you.

Responsibilities:

• Supporting product launches, feature storytelling, and go-to-market initiatives

• Exploring low-cost and unconventional growth opportunities across digital channels and communities

• Helping shape how TabSquare communicates its products, value propositions, and brand

• Performance Marketing - Drive the drafting and sending EDM/ SMS and Whatsapp Campaigns, work towards optimization of campaign elements to achieve desired results.

• Creating and coordinating content across social media, campaigns, and digital touchpoints

• Supporting experiments related to product-led growth, user engagement, and demand generation

• Helping turn product capabilities and customer stories into compelling narratives and marketing assets

WHAT YOU’LL DO

The HR Admin Specialist supports efficient HR operations by administering the full colleague and candidate lifecycle, from recruitment and pre-boarding through to payroll inputs and exit. You enable HR systems accuracy, translations, and smooth day-to-day People service delivery across the market. 

You are a detail-oriented and dependable HR professional who brings accuracy, discretion, and a collaborative spirit to support multiple HR functions. By acting in line with our Values, having a growth mindset, and acting as a role model, you contribute to H&M’s business success through people engagement. At H&M, WHAT you do is as important as HOW you do it.

You will:

• Manage onboarding, offboarding, and lifecycle documentation for Store Managers and Support Office colleagues, providing standardized templates for execution.
• Create and maintain accurate employee records in HRIS systems (SuccessFactors), conducting regular data hygiene checks and system housekeeping.
• Handle day-to-day HR queries from colleagues and managers within established local labour law frameworks.
• Draft and support ER case documentation and coordinate exit interview logistics.
• Coordinate the localization and translation of HR content using AI tools, collaborating with local teams for accuracy and brand alignment.
• Support HR audits and vendor billing management while continuously driving operational workflow improvements.

WHO YOU’LL WORK WITH

As an HR Admin Specialist, you’ll work closely with People Function colleagues, Support Office colleagues, and Store Managers to ensure smooth processes and reliable service delivery.

This role reports to the Payroll Manager.

WHO YOU ARE

We are looking for people with...

• Diploma or degree in Human Resources, Business Administration, or a related field.
• 1–3 years of experience in HR administration, HR operations, or maintaining employee data records.
• Proficiency in HRIS tools (SuccessFactors or equivalent) and advanced MS Office 365 skills.
• Required proficiency in English.
• Experience supporting payroll or rewards processes is a plus.

And people who are...

• Highly organized with strong administrative skills and strict attention to detail and accuracy.
• Excellent communicators capable of cross-functional collaboration and stakeholder management.
• Discreet with a proven ability to handle highly sensitive and confidential information.
• Digitally savvy and comfortable working with HR systems, automation, and AI tools to improve efficiency and accuracy.
• True ambassadors of our Values, acting with a collaborative, proactive, and improvement-oriented mindset.

About the Role

We are searching for a highly motivated and technically strong CRM specialist to join our CRM MarTech team. This role is focused on the technical side of CRM execution - building, debugging, and improving how our CRM communications work behind the scenes. You will work on CRM setups across multiple markets, dealing with large scale and complexity.

You will act as a key bridge between CRM and our technical ecosystem, working extensively within Braze to implement advanced personalisation, integrate data sources, and ensure our setups are scalable and reliable. A key part of the role is also exploring new platform capabilities and identifying smarter, more automated ways of working.

This is not a pure campaign management role. It is designed for someone who enjoys working with logic, APIs, data flows, and maintaining scalable CRM systems, and wants to deepen their expertise in the CRM MarTech domain over time.

What You Will Do

Technical Execution & Personalisation

Build and maintain CRM campaigns and lifecycle flows in Braze, with a strong focus on Liquid logic, dynamic content, and scalable setups. Leverage APIs and Connected Content to power personalised user experiences to maximize the business impact on the platform

Platform Ownership (Braze)

Act as a key technical user of Braze, supporting the wider CRM team in implementing new features, testing capabilities, and improving how we use the platform. Stay up to date with new releases and identify opportunities to push beyond standard use cases.

Infrastructure & Data Collaboration

Work closely with Product and Data teams to ensure CRM data is reliable and usable. Support the setup and improvement of data flows, integrations, and event tracking that power CRM communications. Contribute to making our overall CRM architecture more scalable over time.

Debugging, QA & Reliability

Troubleshoot technical issues across campaigns and flows, including Liquid logic errors, API failures, and data inconsistencies. Maintain a high standard of accuracy and reliability across all executions.

Optimisation & Continuous Improvement

Support experimentation and iteration by ensuring campaigns are set up correctly for testing. Proactively identify inefficiencies in current workflows and suggest more automated or scalable approaches. Explore how AI tools can support areas such as QA, content generation, or workflow automation in a practical and controlled way.

Key Responsibilities

• System Architecture & Setup: Lead the end-to-end setup of new operational systems (e.g., ticketing platforms, telephony entities, CRM environments). Responsible for system configuration, data mapping, integrations, and deployment.
• System Maintenance & Administration: Manage the daily administration of core CX systems, including ticketing, telephony/VoIP, and CRM platforms (e.g., Zendesk). Monitor ticketing workflows, automation rules, user access permissions, system configurations, and operational performance while supporting data extraction and reporting requirements.
• Workflow Automation: Develop and maintain automation solutions, scripts, and system workflows to streamline operational processes and improve efficiency across the department.
• Technical Stack Ownership: Act as the system owner for core CX tools (Ticketing, Telephony/VoIP, CRM, and Help Desk platforms), ensuring seamless integrations via APIs, webhooks, and third-party services.
• Data Validation & Reporting: Extract, analyze, and validate system data, logs, and operational metrics to measure performance, identify improvement opportunities, and support business decision-making.
• Process & System Optimization: Continuously evaluate customer service workflows, system utilization, and operational processes, recommending enhancements to improve efficiency, scalability, and user experience.

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Analytics, or a related field.
• 2–5 years of experience in Customer Service Systems, CRM Administration, Technical Operations, System Support, or related roles.
• Hands-on experience administering customer service platforms such as Zendesk, or similar ticketing/CRM systems.
• Familiarity with customer service workflows, ticket lifecycle management, and operational processes.
• Experience managing user access, system configurations, workflow automation, and system maintenance activities.
• Experience extracting and analyzing system data for reporting and operational insights.
• Strong problem-solving skills with the ability to troubleshoot system and workflow issues.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We’re looking for a Growth Strategy & Planning Ops Specialist to power the execution engine behind our regional growth initiatives — enabling seamless, cross-market delivery and supporting lightweight analysis that sharpens both campaign design and post-campaign performance.

Role: 

• Own the end-to-end execution of in-app campaigns, landing pages, and house ads across regional markets
• Drive readiness and deployment of all campaign assets, ensuring accuracy, completeness, and on-time launch
• Maintain real-time campaign tracking systems to provide visibility across timelines, dependencies, and delivery status
• Coordinate across Analytics, Research, Media, Creative, Product, Operations, and Country teams to align inputs and secure approvals
• Lead structured briefing workflows using standardised templates to ensure clarity and execution readiness
• Support bi-weekly performance reporting by consolidating campaign data and maintaining reporting accuracy
• Surface key trends, gaps, and insights from campaign performance to inform ongoing optimisation
• Drive proactive stakeholder follow-ups to ensure timely delivery of assets, localisations, and approvals
• Monitor campaign timelines end-to-end, identifying risks and escalating potential delays early
• Support execution of regional growth initiatives and cross-market experiments
• Continuously refine operational workflows, trackers, and processes to improve speed, accuracy, and scalability

You:

• BA/BS degree or equivalent experience
• 1–2+ years’ experience in campaign operations, project coordination, marketing operations, or similar roles within tech or agency environments
• Exceptionally organised, detail-obsessed, and structured in approach to execution
• Strong communicator with the ability to drive clarity and alignment across multiple stakeholders
• Comfortable operating in fast-paced, matrixed, multi-market environments
• Data-aware with strong spreadsheet skills and ability to work with basic datasets for reporting
• Naturally process-driven, with a mindset for improving systems, workflows, and operational efficiency
• Strong sense of ownership, accountability, and follow-through
• Able to manage multiple priorities, timelines, and dependencies simultaneously without loss of accuracy
• Proficient in Google Workspace (Sheets, Docs, Slides) or equivalent tools
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 12 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

Our Talent & People Team is the heartbeat of our organization - championing a culture where people thrive and potential is unlocked. From attracting top talent and shaping employee experiences to driving development, engagement, and retention, the team plays a strategic role in building and maintaining a high-performing, empowered workforce. We are here to grow with the business and for the people behind it.

The part you will play

We are looking for an experienced People Operation Specialist to you will be an active contributor in a wide range of HR activities. This will involve providing support on day to day HR operations including  onboarding, offboarding, payroll, employee engagement, culture, HR reporting, etc. You will also get a chance to participate in a host of HR projects. This role will be reporting to our  Regional People Operations Lead.

As a People Ops Specialist, you will take charge of

• Handle onboarding, offboarding and transfer administration for all people movements such as new hires, promotions, transfers, re-designation, resignations and terminations
• Support new joiners’ onboarding and leavers’ offboarding process, including collating staff movement announcements, planning and executing teams orientation and other engagement programs such as office welcome tour, interns community program
• Coordinates office facilities contracts and related operations
• Monitor, upkeep and ensure security and accuracy of employees' records and documents in HRIS
• Maintain and update employee handbook, guidelines, policies, and process flows.
• Process employee requests for information and related employment visas, permits, and regulatory applications
• Generate timekeeping and deductibles reports for payroll.
• Generate and analyze HR reports to improve efficiency and effectiveness of people decisions
• Participate and contribute towards implementation of local and regional HR projects, strategies and initiatives.
• Execute Employer Branding initiatives to build a powerful B2B brand presence that attracts top of funnel candidates
• Assist in implementing Performance Management process and Employee Relations
• Facilitate setup of Employee Engagement activities, including but not limited to Company Team building, and Country Town Halls, games nights, AMAs, events, etc
• Partake in research and development of Culture building initiatives, as well as learning and development opportunities for employees
• Assist in streamlining current HR processes and payroll  & benefits procedures
• Other ad-hoc tasks as assigned such as office management and administrative functions

What we are looking for - the ideal profile

• 2-4 years of relevant experience in the same role
• Business partnering mindset, proactive to stakeholders’ needs
• Highly motivated, nimble, and takes initiative to take up new challenges
• Self-starter, agile, and able to work independently
• Passion to create an inclusive, high performance and fun work culture
• Resourceful team player who is confident to bring ideas to the table
• Detailed-oriented with strong people, organizational, and administrative skills
• Proficient in MS Office 365 and MS office suite, as well as Google Suite
• Must be degree qualified, preferably with a specialization in Human Resources or Social Sciences, such as Psychology, Sociology, Economics, Organizational Behavior, and the like
• Knowledge of employment laws, e.g. Labor Code, Statutory Benefits, OSH and the like,  is an advantage
• Able to start work immediately or with short notice is an advantage

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

Role Overview

We are a fast-growing insurtech company focused on transforming the motor insurance ecosystem through automation, data, and customer-centric digital experiences. Our mission is to simplify insurance operations, reduce processing time, and improve accuracy across the policy lifecycle. 

We are looking for a Power Automate Specialist to design, develop, and deploy automation solutions across our insurance operations. The role will focus on improving operational efficiency, reducing manual workload, and enhancing data accuracy across policy workflows and customer engagement.

You will work closely with Business Transformation, Operations, Product, and Technology teams to automate high-volume processes using RPA tools and integrate data pipelines across systems such as CRM, Google Cloud and messaging platforms.

WHAT YOU'LL DO:

RPA Development & Automation

• Design, develop, and maintain RPA bots to automate repetitive insurance processes (quotation handling, policy issuance, claims).
• Collaborate with stakeholders to gather business requirements and translate them into technical solutions.
• Build robust, scalable, and efficient automation workflows following RPA best practices.
• Conduct testing, debugging, and validation of RPA solutions to ensure seamless execution.
• Monitor, maintain, and optimize RPA bots to ensure continuous performance.
• Ensure automation solutions comply with regulatory and data security requirements
• Optimize existing automation scripts to improve speed, efficiency, and scalability.
• Provide technical support and resolve issues related to RPA bots in production.
• Implement proper exception handling, logging, and monitoring mechanisms.

Process Automation & System Integration

• Automate data workflows between internal systems, CRM platforms, and third-party applications.
• Integrate RPA workflows with APIs, databases, and cloud-based platforms.
• Work with structured and semi-structured data from multiple systems.

WHAT WE'RE LOOKING FOR:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 2-3 years of experience in RPA tools (e.g., Power Automate Desktop).
• Experience working in the insurance or financial services industry is an advantage.
• Experience in scripting/programming languages (e.g., Python, VBScript, JavaScript, C#) is an advantage.
• Familiarity with process analysis, workflow design, and system integration.
• Understanding of database queries (SQL) and API integration.