Total 74 technical support engineer job vacancies in Kuala Lumpur, Federal Territory of Kuala Lumpur

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore. 

Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions. 

With a growing presence across Singapore, Malaysia and Vietnam, we're continuing to look for passionate individuals to join our diverse and driven teams.

As we expand across Asia, to create meaningful, small yet powerful changes for businesses around the world together

Job Summary

We are seeking a hands-on and proactive IT Operational Support Intern to join our team. In this role, you will be involved in supporting the end-to-end process of hardware deployment and providing assistance in system testing, on-site troubleshooting, and other key operational tasks that contribute to the smooth delivery of our services.

Responsibilities:

• Prepare, test hardware such as POS systems, kiosks, printers, tablets, and related devices for deployment.
• Assist with on-site deployment and installation at client locations, ensuring proper setup and configuration.
• Perform troubleshooting on hardware and system issues during and post-deployment.
• Coordinate with internal teams to gather necessary resources and information for deployment execution.
• Help manage inventory, maintain documentation, and support operational logistics.
• Provide general support to daily operational workflows that contribute to business continuity.
  

Job Requirements:

• Interest in IT systems, hardware deployment, or technical operations.
• Willingness to handle physical setup tasks and support field deployment needs.
• Good communication skills and a strong sense of responsibility.
• Detail-oriented and eager to learn with a solution-driven mindset.
• Able to work independently and in a team setting.
• Basic proficiency in Microsoft Office; experience in troubleshooting hardware/software is a plus.

• Be the technical expert of InsiderSecurity solutions for our users.
• Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions.
• Advise customers on the deployment architecture and best practices for our products.
• Deploy and configure our solutions in customer data centers or cloud environments.
• Develop and configure use cases to meet user's needs.
• Diagnose and troubleshoot technical issues.
• Support the sales team by conducting technical sales demos and answering technical inquiries during sales.
• Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry.
• Guide junior application engineers on technical matters.

• At least 3 years experience in system administration, cloud administration or IT networking.
• Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field.
• Experienced with system and cloud administration (e.g., Windows, Linux, AWS, Kubernetes).
• Experienced with networking.
• Experienced with Python or other high-level programming languages.
• Familiarity with Bash scripting.
• Familiarity with database administration and SQL is a plus.
• Prior experience as an application field engineer or a customer success engineer is an advantage.
• Excellent problem-solving skills and keen attention to detail.
• Good communication and presentation skills.
• Ability to excel in a collaborative team setting.
• Must be a Malaysia resident.

Purpose of the Job

The Power Supply & Traction Systems Expert acts as the technical authority for the design, integration, verification and delivery of railway power supply and traction electrification systems.

He/She is responsible for leading and validating power supply system design, simulations, technical specifications and supplier deliverables for complex railway, metro, LRT or monorail projects.

The Expert provides high‑level technical leadership, supports key design decisions, ensures compliance with contract requirements and international standards, and coordinates closely with system integration, testing & commissioning and external stakeholders.

 

Position in the Organisation

Organisational Reporting

Reports operationally to the Project Engineering Manager or System Engineering Manager and acts as technical reference for Power Supply and Traction Electrification within the project.

Network & Links

• Strong interface with Project Management, System Integration, T&C, RAMS, EMC, and Configuration teams
• Direct coordination with Client, Engineer, Utilities, Independent Safety Assessor and Regulatory Authorities
• Technical leadership towards Suppliers, EPC contractors and Design Consultants

Mission

Key Responsibilities

• Act as Lead Expert for Power Supply & Traction Electrification systems, including HV/MV networks, AC/DC substations, traction power (750V / 1500V DC), third rail or OCS systems and associated LV systems
• Define and validate power supply architecture, system configuration, capacity sizing and redundancy philosophy
• Lead and validate design studies, calculation notes and simulations (load flow, short‑circuit, harmonic, stray current, EMC/EMI, regenerative braking, energy recovery)
• Supervise and technically approve the production of:
  • Single line diagrams
  • Functional and technical specifications
  • BOQs and tender documentation
  • Design reports and technical notes
• Review, audit and approve suppliers’ and contractors’ designs, calculations, drawings and technical submissions
• Ensure full compliance with Contract Specifications, International Standards (IEC, EN, IEEE) and local regulations
• Lead technical interfaces and system integration with rolling stock, signalling, communications, SCADA, track, civil and utilities
• Provide expert support during procurement, tender evaluation and technical negotiations
• Support and oversee Testing & Commissioning strategies, including FAT, SAT, SIT, EMC tests and system integration tests
• Contribute to as‑built documentation, system handover and operational readiness
• Provide expert input for risk analysis, deviation management, RFIs and technical clarifications
• Support Project Management in programme optimisation, claims (EOT/VO), cost and risk mitigation when required
• Act as mentor and technical reference for engineering teams and junior designers

Performance Measurement

• Technical compliance and robustness of the power supply design
• Quality, accuracy and clarity of technical deliverables
• Effectiveness of system interfaces and integration
• Successful support to Testing & Commissioning and project milestones
• Client satisfaction and technical credibility
• Risk reduction and issue resolution efficiency

What are we looking for?

A Senior Software Engineer who has solid experience working with microservices architecture, is passionate about technology, commits to engineering best practices, and loves challenges and problem solving! You will develop back-end solutions based on requirements from the product managers, write tests such as unit tests, integration tests, and ensure that we are keeping our documentation up to date. Mentoring junior team members will also be a key part of your role, making impact every possible way.

This is a full-time role reporting to the Tech Lead.

Core Responsibilities:

• Write high quality, testable and efficient code
• Create and maintain our CI/CD pipeline
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions
• Conduct regular code reviews, ensuring adherence to best practices and high-quality standards
• Provide technical guidance and mentorship to junior team members
• Test and troubleshoot software; identify and resolve issues in a timely and efficient manner
• Keep documentation accurate and up to date

Key Requirements:

• 6 years minimum working experience in software engineering
• Strong proficiency with Typescript, Go, frameworks available for it such as Node.Js
• Mastery of Agile methodology, microservices architecture, gRPC, containers, and Kubernetes is highly desirable
• Experience working on cloud based technologies associated with Azure / AWS / GCP
• Strong analytical skills, creative, detail oriented, and solid problem-solving skills
• Ability to learn and work on new technologies or topics fast
• Ability to work independently and as a team player
• Excellent verbal and written English communication skills
• Must have the authorisation to work in Malaysia ** **Note: This position does not offer visa sponsorship
• Able to working in the KL office (KL Eco City) 3 days a week

About the company :

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role :

We're hiring a Technical SEO Specialist to own the health, visibility, and performance of our multilingual web properties. This is a hands-on, execution-focused role — you'll work directly with engineering and marketing to build a scalable SEO foundation across our global digital ecosystem.

Key Responsibility :

• Conduct regular technical SEO audits and drive the resolution of identified issues across the website.

• Manage and maintain robots.txt, XML sitemaps, canonical tags, pagination logic, and other core technical SEO elements.
• Architect and optimize internal linking structures and URL hierarchies for a multi-locale website.
• Implement, monitor, and troubleshoot hreflang across all language and regional variants to ensure accurate international targeting.
• Own and improve Core Web Vitals performance, including LCP, CLS, and INP, across key landing pages.
• Partner closely with developers to deliver front-end performance optimizations and improve overall site speed.
• Run ongoing benchmarking and diagnostics using industry-standard SEO and performance tools.
• Implement and maintain structured data using JSON-LD across all relevant page types.
• Strengthen brand entity signals to support visibility in Google’s Knowledge Graph and other search ecosystems.
• Maintain semantic HTML best practices to improve Crawlability, Indexing, and Machine Readability for both search engines and AI systems.
• Develop and execute international SEO strategies across active markets, working closely with content and localisation teams on region-specific targeting.
• Monitor crawl budget, indexation health, and site architecture to ensure strong technical site health and efficient search engine access.
• Manage Google Search Console across all domains and regional properties, ensuring issues are identified and resolved promptly.
• Configure and maintain GA4, Google Search Console, and Google Tag Manager consistently across all domains.
• Report on key SEO performance metrics, including impressions, CTR, rankings, indexation, and organic conversion attribution.
• Develop strategies to strengthen visibility in AI-curated search results, answer engines, and emerging search experiences.
• Ensure content, technical signals, and entity optimisation are aligned with evolving search engine and AI discovery trends.
  
  

• 3–5+ years in a dedicated Technical SEO role, ideally at a fintech or multi-locale B2C brand
• Experience managing SEO for large, multilingual websites across multiple international markets
• Hands-on with HTML5, CSS3, and JavaScript — able to read and write code, not just review it
• Solid understanding of Next.js/React SEO implications including JS rendering and SSR vs CSR
• Expert-level use of Screaming Frog, Sitebulb, GSC, GA4, and GTM
• Strong Schema.org and JSON-LD implementation experience
• Familiarity with headless CMS environments (Strapi preferred) and CDN configuration (Cloudflare)
• Strong communicator — able to brief developers technically and present to non-technical stakeholders

As a QA Engineer you will be supporting the development teams by ensuring the quality of their output through a combination of manual and automated testing.

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Key Responsibilities:

• Collaborating with cross functional teams to understand product features and architecture.
• Deriving meaningful test scenarios based on business requirements and system workflows.
• Performing functional, regression, integration and end-to-end testing on tasks and epics.
• Developing and maintaining an up-to-date regression pack to ensure ongoing testing of critical functionalities.
• Writing, executing, and maintaining test cases for automation.
• Assisting in bug reproduction, investigation and work with developers on root cause analysis.
• Maintaining test scripts to run in CI/CD environment.
• Promoting delivery of quality software.
• Communicating effectively on progress and ensure impediments are raised early to minimise impact on the delivery.

• Proven experience in quality assurance across automated and manual testing within software development with at least 3+ years of experience.
• Should have 2+ years’ experience in front-end, API and end-to-end testing.
• Develop and maintain automated scripts using tools like Playwright, Cypress, K6 and Postman.
• Strong preference for experience in scripting language such as TypeScript, JavaScript.
• Skilled in using CI/CD tooling such as GitLab, TeamCity etc
• Experience using Jira or similar project management tool.
• Maintain and enhance test documentation including test scenarios and bug reports.
• Excellent attention to detail, highly organised with a proactive and independent approach.
• Capable of working on multiple tasks simultaneously and managing deadlines.

Preferred Qualifications

• Relevant testing qualifications such as ISTQB, Agile software testing courses.
• Experience with Playwright using Typescript language.
• Experience in API testing using Postman or similar tools.
• Good to have knowledge in C#
• A positive attitude with the ability to work independently and as part of a team.
• Knowledge of Agile methodologies and experience working in an agile environment.

Who You Are

You will lead the technical direction for Hirer Shared Services, shaping cloud-first shared platforms that improve developer experience and tech health for teams across the Hirer domain. You will design and evolve critical services such as the domain-wide GraphQL API, audit logging, and centralised authorisation, partnering with Engineering Managers and senior leaders across a distributed team of around 10 people based in Kuala Lumpur, Melbourne and Sydney.

What You Will Do

• Ensure sub-domain services and platforms are fit for purpose, well-architected and aligned to SEEK development practices and technical metrics
• Design, operate and evolve scalable, performant cloud-first systems on AWS, including complex GraphQL-based architectures
• Act as the technical escalation point for your sub-domain, deep-diving into incidents and leading incident reviews, documentation and follow-up improvements
• Uplift engineering discipline by championing CI/CD, TDD/BDD, clean code, secure coding and DevOps practices across multiple teams
• Define and drive technical roadmaps that improve tech health, observability, resilience, security and compliance for shared services
• Partner with Engineering Managers, Heads of Engineering, Architecture, Security and Product to align sub-domain strategy with SEEK’s technical strategy
• Coach and mentor Staff Engineers and Software Engineers, nurturing future technical leaders and fostering a safe, inclusive and engaged engineering culture

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

Role Overview

We are a fast-growing insurtech company focused on transforming the motor insurance ecosystem through automation, data, and customer-centric digital experiences. Our mission is to simplify insurance operations, reduce processing time, and improve accuracy across the policy lifecycle. 

We are looking for an RPA Engineer to design, develop, and deploy automation solutions across our insurance operations. The role will focus on improving operational efficiency, reducing manual workload, and enhancing data accuracy across policy workflows and customer engagement.

You will work closely with Business Transformation, Operations, Product, and Technology teams to automate high-volume processes using RPA tools and integrate data pipelines across systems such as CRM, Google Cloud and messaging platforms.

WHAT YOU'LL DO:

RPA Development & Automation

• Design, develop, and maintain RPA bots to automate repetitive insurance processes (quotation handling, policy issuance, claims).
• Collaborate with stakeholders to gather business requirements and translate them into technical solutions.
• Build robust, scalable, and efficient automation workflows following RPA best practices.
• Conduct testing, debugging, and validation of RPA solutions to ensure seamless execution.
• Monitor, maintain, and optimize RPA bots to ensure continuous performance.
• Ensure automation solutions comply with regulatory and data security requirements
• Optimize existing automation scripts to improve speed, efficiency, and scalability.
• Provide technical support and resolve issues related to RPA bots in production.
• Implement proper exception handling, logging, and monitoring mechanisms.

Process Automation & System Integration

• Automate data workflows between internal systems, CRM platforms, and third-party applications.
• Integrate RPA workflows with APIs, databases, and cloud-based platforms.
• Work with structured and semi-structured data from multiple systems.

WHAT WE'RE LOOKING FOR:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 2-4 years of experience in RPA tools (e.g., Power Automate Desktop, UiPath, Automation Anywhere or similar).
• Experience working in the insurance or financial services industry is an advantage.
• UiPath Certified Advanced RPA Developer (UiARD), Blue Prism Developer Certification, Automation Anywhere Certified Advanced RPA Professional or related Professional RPA Certification is preferred but not compulsory.
• Experience in scripting/programming languages (e.g., Python, VBScript, JavaScript, C#) is an advantage.
• Familiarity with process analysis, workflow design, and system integration.
• Understanding of database queries (SQL) and API integration.

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Team - ID3

GBG’s ID3 is a world-leading software-as-a-service product providing identification services to financial institutions, telecommunications providers and other businesses where customer identification is essential. This excellent opportunity will have you working on the ID3 on-line identity product which is used by many of UK and Europe’s most progressive businesses.

QA Engineer

Reporting into the Lead Software Developer, you will champion an automation first testing strategy within the Agile team. You will design, build and maintain automated test frameworks while performing focused exploratory testing to validate new features, investigate defects and ensure broad, meaningful coverage across the product.

What you will do

As part of Agile development teams: 

• Create thorough test scenarios and test cases based on agreed acceptance criteria. 
• Provide advice, especially to the Product Owner, on any gaps in, or issues with, the acceptance criteria from a testing perspective. 
• Perform focused exploratory testing activities, documenting results and creating clear, actionable defect reports (using Jira and Xray). 
• Create and execute automated test scripts and contribute to the maintenance of automated test suites. 
• Assist with the creation, management and execution of test plans for larger feature development activities where needed. 
• Actively contribute to Agile team ceremonies, working to ensure they provide input and value to the team. 
• Actively contribute to quality assurance improvements and initiatives. 
• Provide guidance on QA processes, product knowledge as well as test automation knowledge to the Agile team. 
• Review test automation scripts, as well as monitoring failed test cases and maintain its correctness and efficiency. 

Skills we’re looking for

Technical Skills 

• Strong experience in testing web-based and API-based applications, with a focus on automation-first quality practices. 
• Hands-on experience with modern test automation frameworks such as Playwright, Selenium or Cypress, with the ability to design and maintain scalable UI and API test suites. 
• Experience using API testing tools (e.g., ReadyAPI, Postman, or similar), including creating data‑driven API tests — transferable tooling skills are valued over specific products. 
• Proficiency in building and maintaining automation frameworks using Page Object Model (POM) and data‑driven test design patterns. 
• Knowledge of CI/CD processes and experience integrating automated tests into pipelines such as Azure DevOps or GitHub Actions. 
• Experience with performance testing using JMeter, ideally executed and managed through Azure Load Testing. 
• Strong exploratory testing skills and a solid understanding of risk‑based testing approaches. 
• Excellent analytical skills for reviewing acceptance criteria, identifying test gaps, and ensuring effective test coverage. 
• Experience working within Agile development teams and contributing to continuous quality practices. 
• Familiarity with cloud platforms — experience with Azure is beneficial, and experience with or willingness to learn AWS is advantageous as we transition. 
• Openness to using AI-assisted development and testing tools, including GitHub Copilot, to accelerate analysis, test creation and automation workflows. 

Interpersonal Skills 

• Excellent verbal and written communication skills in English, enabling effective collaboration within cross‑regional Agile teams. 
• A demonstrated ability to work as a team within a fast-paced team. 
• Flexible, resilient and able to change focus on demand. 
• Self-motivated and enthusiastic. 
• Demonstrated ability to learn quickly within a continually changing, challenging environment. 
• Ability to prioritise and to work independently, takes ownership of own workload. 
• Ability to guide or coach team members on QA related skills and knowledge. 
• A focus on thorough software quality and documentation, takes pride in high-quality product releases. 

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

We are looking for a skilled, passionate, and highly motivated IT Product Engineer to be involved in full Systems Development Life Cycle and provide support to the system users.

We require individuals who are strong believers in continuous improvement and are constantly driven to bring about positive change to processes.

What you’ll need to bring to the party 

• Successful candidates will play a major part in SDLC and provide support to internal system users.
• Be a highly respected member of the team capable of supporting complex technical issues.
• Be a key driver in our team by actively collaborating with the team, supporting the development of, and executing the strategy to mature support.
• A focus will also be placed on driving system improvement and operational efficiencies.

What you’ll be doing  

• Involve in R&D, design, implementation, integration, testing and deployment of software application
• Conducts, leads and coordination a specific application module development activity
• Conducts technical analysis and design of application module & database
• Provides technical expertise and guidance to developers
• Ensure module developed meets the architecture and standard set forth, including conducting code reviews, unit testing and integration testing
• Continuous process improvement

Role Overview

The Technical Analyst engineer is the engine room of the Client Experience department, reporting directly to the AI Lead. You will bridge the gap between technical infrastructure and business intelligence by building and maintaining the department’s automation stack—using Zendesk and Python—while applying AI/LLM knowledge to enhance support capabilities. You will also serve as the team’s data anchor, performing deep-dive financial reconciliations and building automated dashboards to drive data-led decision-making.

Key Responsibilities

1. Automation & AI Integration
• Zendesk & SaaS Optimization: Architect and maintain Zendesk triggers, automations, and complex workflows;
• Python-Led Automation: Develop and deploy Python scripts to automate repetitive manual tasks.
• AI Feature Deployment: Implement and tune advanced AI features within SaaS, managing knowledge base training and basic RAG (Retrieval-Augmented Generation) logic.
2. Data Tools & Reporting
• Advanced Data Analysis: Use tools extensively for high-stakes data cleaning, financial reconciliation, and analysis (advanced formulas and Power Query required).
• BI Dashboarding: Build and maintain automated reports to track KPIs and operational health.
• Management Reporting: Prepare regular operations and analysis reports, translating raw data into insights for Finance and Management teams.
3. Process Improvement & Collaboration
• Workflow Refinement: Support the optimization of processes, rules, and SOPs to improve efficiency, transparency, and internal control.
• Cross-functional Alignment: Work closely with Payment, Finance, IT, and Product teams to drive system improvements and handle security-related whitelisting or response tasks.

• Platform Expertise: Hands-on experience with Zendesk Administration (workflows, triggers, and app integrations).

• Advanced Data Skills: Expert-level Excel (Power Query, Pivot Tables, and complex financial reconciliation); experience with SQL and BI tools.
• Automation & Scripting (Preferrable): Proficiency in Python for business process automation and data extraction; experience with APIs and Webhooks.
• AI Literacy (Preferrable): A foundational understanding of LLMs and how to apply them within a customer experience or operational framework.

The Power Supply Design Engineer is in charge to perform and follow a part of the Power Supply and Distribution design activity with the support of the Power Supply Design Leader.

He/She will have to perform power supply system design, calculation notes, simulations, and calculations to specify electrical equipment for Traction and Power substations and to verify the conformity of suppliers’ design with the Contract Specification. He/She will have to ensure the coordination of design with all other systems and equipment of the project.

He/She will provide design input for system engineering activities such as requirement management, configuration management, system assurance, and EMC studies.

Organisational Reporting

Reports operationally and hierarchically to the Power Supply Design Leader.

Network & Links

Coordination with the Project team, system integration team, consultant, end client, and internal/external stakeholders.

Responsibilities

• Perform power supply system design and detailed engineering for a railway electrification project (high voltage / medium voltage / traction / low voltage).
• Analyze project specifications and requirements.
• Perform simulations using ETAP and SIGNON.
• Review and validate suppliers’ technical drawings and calculations.
• Prepare Bill of Quantity (BOQ).
• Deliver single line diagrams, functional specifications, and technical drawings.
• Prepare design reports and schedules.
• Review suppliers’ offers for compliance with customer requirements.
• Manage coordination, interfaces, and Requests for Information (RFI).
• Coordinate with:
  • Customer, utility, contractors
  • Other subsystems (communication, signaling, trackwork, SCADA)
  • Suppliers, subcontractors, partners
• Prepare construction documentation (cable schedules, cable lists, block diagrams).
• Participate in as-built documentation.

Measurement (Performance Criteria)

• Timely delivery of deliverables
• Quality of documents
• Accuracy of work
• Client satisfaction

About the role 

At SEEK, we’re creating technology that helps people live more fulfilling working lives. As a Level 3 Software Engineer, you’ll design, build, and maintain web applications used by millions. You’ll work closely with designers, product managers, and engineers to deliver high-quality, scalable solutions that enhance SEEK’s platforms.

Reporting to a Senior Engineering Manager, you’ll be part of a collaborative squad that values innovation, learning, and craftsmanship. You will shape technical designs, write clean and efficient code, and mentor team members while driving improvements in SEEK’s engineering practices. Success means delivering impactful features, strengthening performance, and contributing to SEEK’s mission of connecting people with work.

What you will do 

• Build and maintain high-performing front‑end and back‑end applications
• Collaborate with cross‑functional teams to design and refine technical solutions
• Contribute to architecture decisions and technical direction
• Uphold quality through testing, reviews, and documentation
• Enhance developer workflows and CI/CD practices
• Share knowledge and mentor peers in engineering best practices
• Support system reliability and continuous improvement initiatives

About You

You will join the SEEK Business engineering team — a self‑contained scale‑up powered by SEEK’s global platform. You will design, build, and maintain full‑stack software that powers Australia’s largest online business‑for‑sale marketplace. Working across TypeScript, NodeJS, React, GraphQL, and AWS, you’ll deliver secure, reliable, and scalable solutions end‑to‑end. You will collaborate daily with product managers, designers, and fellow engineers, contributing to architecture decisions and continuous improvement in DevOps, CI/CD, and automation. Success in this role means shipping well‑crafted code, owning complex technical decisions, and helping the team raise engineering quality while driving rapid delivery.

What You Will Do

• Design and build high‑performance full‑stack applications using modern tech
• Own services through development, testing, deployment, and production support
• Contribute to architecture decisions and continuous delivery improvements
• Collaborate with design, product, and cross‑functional teams to deliver at speed
• Strengthen DevOps culture through CI/CD, observability, and automation
• Ensure reliability and performance of SEEK Business’s platforms
• Share learnings and mentor peers to uplift technical standards

Job Description

The role of IT Support Analyst – South East Asia is really important to us. 

The IT Support team are responsible for supporting and maintaining all aspects of the end user facing IT environment across Radius. 

You will be a key part of the IT Support team, providing a vital front-line service to Radius colleagues across the group. You will also play a significant role as the company expands its IT Support offering and moves towards a follow-the-sun global support model as a result of significant continued international growth.

This position is based at our office in Kuala Lumpur, Malaysia and reports into our Head of IT Support (based in the UK)

Your responsibilities will include…

• Supporting and maintaining aspects of the group’s IT environment including PCs, servers, printers, network equipment, audio visual equipment and telephony systems.
• Hardware and software installations and upgrades.
• Carrying out ad-hoc IT support tasks as and when required with some after-hours work when necessary.
• Ensuring local/regional alignment with all group wide IT standards and procedures, advocating these standards and procedures in-region.
• Ensuring that all support requests are responded to within agreed timelines, appropriately prioritised and escalated to other technical support team/s if required.
• Proactively researching and recommending courses of action to prevent problems and to maintain high IT support service levels for our internal customers.
• Working with the Head of IT Support to define support initiatives and solutions for improving service efficiency and effectiveness.
• Keeping internal customers informed of any IT related issues that might impact their teams.
• Ensuring Change Management processes are followed for all system changes.
• Working with third party global technology partners as needed to ensure optimal approaches to cyber security and application support.

Level:   Medior R4

Location: Flexible (Kuala Lumpur, Singapore)

Type: Full-time B2B 

Department: Sales
Reporting To: APAC Sales Director

Reporting (Functionally) to: Presales Lead

About Innovatrics

Innovatrics is a global provider of biometric identity management solutions, delivering fingerprint, face, iris, and multimodal biometric technologies to government and enterprise customers worldwide. The company operates independently with a strong R&D foundation and a reputation for high NIST-ranked performance and scalable identity platforms.

Your Role

You’ll act as the technical backbone of the sales process working closely with Business Development Managers – helping our partners, system integrators and end clients understand how biometric technology works, aligning their business needs with our solutions capabilities, and ensuring a smooth transition from presales phase to purchase and implementation.

Geographic Scope

·        APAC region

Travel: 40–60% depending on active programs.

Why This Job Is Exciting

As a Pre-Sales Engineer, you will be in direct contact with our customers from diverse industries, regions, and cultures. Your role is critical to close the sales process, with trust in the technical capabilities of our solutions being a key pillar of successful sales. You will act as the technical expert during the sales cycle, working closely with our sales and solutions teams to align customer needs with our technology. Your contributions will directly impact our growth and client satisfaction, making you a vital part of the company's success.

Role Overview

Responsible for the implementation, operation, and continuous optimization of the Microsoft 365 based Digital Workplace collaboration platform. The role focuses on delivering secure, stable, and user‑centric collaboration services and actively supports the adoption and evolution of modern workplace technologies.

Key Responsibilities:

Microsoft 365 Platform Operations

• Implement, operate, and continuously improve Microsoft 365 collaboration and communication services, with focus on Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business.
• Plan, provision, configure, and maintain Microsoft 365 workloads to ensure a secure, stable, and high-performing environment.
• Operate and optimize the Microsoft 365 tenant, including updates, feature rollouts, configuration changes, and service improvements.

Technical Expertise & Service Ownership

• Act as a subject matter expert for Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive, including configuration, troubleshooting, and performance optimization.
• Design, enhance, and maintain modern workplace and Microsoft Cloud solutions aligned with enterprise standards and business requirements.
• Analyze business needs and translate them into scalable, supportable Microsoft 365 solutions.

Automation & Innovation

• Develop, maintain, and troubleshoot PowerShell and Microsoft Graph scripts for automation, reporting, and operational efficiency.
• Monitor the Microsoft 365 roadmap; evaluate, test, and introduce new features and capabilities.
• Contribute to the continuous evolution and optimization of the collaboration platform.

Support & Collaboration

• Provide international 2nd and 3rd level support for messaging, collaboration, and productivity services.
• Collaborate with Regional Business IT, Adoption, Change, and other technical teams to drive effective usage and adoption.

Governance & Documentation

• Create and maintain technical documentation, standards, and operational procedures.
• Promote and enforce best practices, governance models, and technical standards across Microsoft 365 services.

Role Overview:

Responsible for implementing, operating, improving, and supporting Digital Workplace Client & Mobile services. The role acts as an international 2nd and 3rd level support and escalation function, working with modern Microsoft Workplace technologies in a global environment.

Key Responsibilities

Microsoft Client & Mobile Platform Operations

• Implement, operate, and continuously improve Digital Workplace Client & Mobile services, with a strong focus on Microsoft Endpoint Management (Intune, SCCM), Windows Autopilot, Windows 365, Azure Virtual Desktop, and modern endpoint security.
• Plan, provision, configure, and maintain Client & Mobile workloads to ensure a secure, stable, and high‑performing endpoint environment for all users worldwide.
• Operate and optimize the Client & Mobile platform, including updates, OS lifecycle management, configuration changes, compliance settings, and service improvements.

Technical Expertise & Service Ownership

• Act as a technical expert for Intune, SCCM, Autopilot, Windows 365, AVD, device configuration, application deployment, and mobile device management, including troubleshooting, optimization, and client behavior analysis.
• Design, enhance, and maintain Modern Workplace Client & Mobile solutions in alignment with enterprise standards, architecture principles, and business requirements.
• Analyze business, security, and mobility requirements and translate them into scalable, standardized, and supportable Client & Mobile solutions.

Automation & Innovation

• Develop, maintain, and troubleshoot PowerShell scripts to automate administrative tasks, reporting, device lifecycle operations, and operational workflows.
• Monitor the Microsoft Endpoint Management lifecycle and roadmap; evaluate, test, and introduce new features and capabilities for Intune, Autopilot, SCCM, AVD, and Windows 365.
• Contribute to the ongoing evolution and optimization of the Digital Workplace Client & Mobile platform.

Support & Collaboration

• Provide international 2nd and 3rd level support for endpoint and mobility services, including incident troubleshooting, escalation handling, and root‑cause analysis.
• Collaborate closely with Business IT, Security, Collaboration, Adoption, and other technical teams to ensure effective usage, adoption, and continuous improvement of Client & Mobile solutions.

Governance & Documentation

• Create and maintain technical documentation, standards, operational guides, and contribute to internal knowledge platforms.
• Promote and enforce best practices, governance models, and technical standards for Client & Mobile services.

Role Summary

Build and maintain internal automations, AI assistants and AI-powered marketing tools that increase speed, consistency, and performance in day-to-day execution. You’ll use a mix of low-code (e.g. n8n) and custom code, working closely with marketing, sales and other departments.

Importantly, you are someone who is passionate about what's possible with AI and eager to push the boundaries of what we can build internally. You should be experimenting with projects like OpenClaw and have your opinions on what are the best ways to build AI assistants to improve productivity.

KEY RESPONSIBILITIES

• Build automations: Use a combination of low code and custom code to build automations that dramatically improve productivity. Prior experience building production-grade automations is highly valued.
• AI Agent Development: Design and deploy production-grade AI agents, and understand requirements and tradeoffs for non-trivial projects (e.g. evaluation, self-learning, cost)
• AI Sales/Marketing Tools: Build AI-assisted workflows to help sales & marketing drive demand-gen. Experience using AI to generate TikTok/short-formvideo ad assets is highly valued.
• Process Automation: Map workflows, spot inefficiencies, and automate repeatable processes

• Builder mentality: Proactive, takes ownership, and not afraid of big goals and fast iteration
• Prior experience or willingness to learn how to create AI video pipelines
• Hands-on experience with LLM APIs and prompt engineering, and experience building or experimenting with AI agents or multi-step reasoning pipelines
• Coding ability: Proficient in Python for scripting, API integrations, and automation logic. Able to write clean, working code independently
• Clear communicator who can work with non-technical stakeholders.

We are looking for a skilled Data Engineer with strong experience in cloud platforms like Amazon Web Services and Microsoft Azure. The candidate will be responsible for building scalable data pipelines, managing large datasets, and supporting analytics and reporting systems.

As a Software Engineer you will be responsible for building and maintaining high-quality, scalable front-end applications using React and related technologies. This role involves collaborating with designers, back-end engineers, QA engineers, and SREs to deliver user-centric features that align with business objectives

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Responsibilities

• Building new content according to product design specifications
• Investigating and fixing bugs with existing content
• Testing and delivery of changes
• Documentation and communication of all work
• Keeping up to date with relevant new technologies

• Experience in JavaScript
• Experience in React
• Experience developing for Prismic or another Enterprise CMS

Preferred Requirements

• Experience in TypeScript, AWS, and Gitlab
• Ability to translate design tools (Figma, Sketch) into code with precision
• Ability to implement tailored UX enhancements
• Understanding of SEO-friendly front-end development
• Experience with testing for cross-browser and responsive behaviour
• Experience with experimentation platforms (e.g., A/B testing) and web analytics

Senior / Lead DevOps Engineer

Why You Should Apply
- Varied and strategic role across CI/CD, Infrastructure-as-Code (IaC), and Cloud Automation, reporting directly to the Head of Engineering.
- Lead all DevOps initiatives and set the foundations for CI/CD, automation, and shift-left practices.
- Clear 6-12 month objective to standardise CI/CD and reduce manual release and build processes, with full leadership support and resources.
- Opportunity to join a stable global financial services company (non-bank) that has established a regulated product suite in Malaysia over the past 5 years.

What You Will Do
- Lead the design and implementation of CI/CD pipelines, reusable pipeline architecture, quality gates, branching governance, automation testing, and release discipline.
- Establish CI foundations across repositories, build validation, early defect detection, and Git workflow standards.
- Drive Continuous Delivery and Deployment Automation, improve rollback strategies, release traceability, and reduce manual intervention.
- Implement Infrastructure-as-Code practices and cloud automation initiatives.
- Enhance deployment strategies, including blue-green and canary deployments.

What You Will Need
- Minimum 6 years of hands-on DevOps experience with AWS or similar platforms (Azure, GCP).
- Relevant experience as a DevOps engineer, cloud engineer, platform engineer, build & release engineer, or SRE.
- Ability to work independently and hands-on, driving digital transformation without reliance on a large team or strict SOPs.
- Experience in fintech, tech companies, product companies, or digital transformation teams within enterprise/MNC environments.
- Strong CI/CD transformation experience (Git-based CI, Jenkins, etc.).
- Hands-on experience with containerization and Infrastructure-as-Code.

About the Company & Team
- Malaysian team and product suite are less than 5 years old, part of a globally established fintech and financial services company operating in 15 countries.
- Regulated under Bank Negara Malaysia, ensuring high regulation and financial security.
- All products are built in-house, enabling long-term initiatives with internal technical capability.
- Provides end-to-end solutions across front, middle, and back office functions, serving both retail and institutional customers under its own brand and a white-label B2B product.
- Hybrid work arrangement, based in central Kuala Lumpur.

How to Apply
- Click the “apply” button. You may submit your CV or LinkedIn profile—whatever you prefer.
- The recruiter is happy to share more information with you before you proceed.
- Every applicant or enquiry will receive a reply.

Note
- Employment passes, work visas, or relocation support are not available.
- Only candidates with work rights in Malaysia will be considered.

As an Applications Intern, you will gain hands-on experience in supporting and improving business applications used across the organisation. You will work with systems such as Power BI, Business Central, LS Retail, E-Commerce, and other key business platforms, while learning how enterprise applications are managed in a real business environment.

Working closely with the Applications and Operations team, you will support daily operations, assist in projects and testing activities, and contribute to documentation and process improvements.

Your responsibilities will include:

Assisting with Level 2 support activities through the service desk

Supporting the team in maintaining and enhancing business applications and reporting solutions

Helping with daily backend maintenance and job monitoring tasks

Supporting User Acceptance Testing (UAT) and test preparation activities

Supporting application setup and handover activities for end-users

Preparing and updating technical documentation, process guides, and training materials

What You’ll Do 

• Reverse Engineering & Decompilation: 
  Analyze web and mobile applications (APK/IPA) to uncover hidden mechanisms. Disassemble code to understand its inner workings, with a focus on cryptographic functions that secure our systems. 

• Overcoming Anti‑Bot Mechanisms: 
  Evaluate and bypass advanced security protocols such as TLS, HTTP/2, HTTP/3, WebSockets, DoH, and session management. Identify vulnerabilities to enhance our data extraction methods. 

• Developing Custom Tools: 
  Build robust Python scripts and frameworks that automate bypass procedures and dynamically adjust security measures—whether by modifying TLS stacks or patching JavaScript on the fly. 

• Implementing Stealthy Scraping Techniques: 
  Engineer sophisticated methods—such as browser patching, headless browser evasion, proxy tunneling, and human‑behavior emulation—to keep our operations discreet. 

• Continuous Innovation: 
  Regularly test, disrupt, and improve our tools to stay ahead of ever‑evolving defenses.