Pros: You can pick up extra shifts for more pay if you need it. My team lead in the Singapore branch was pretty understanding about shift swaps, which helps with personal appointments. It's a large corporate environment, so there are clear processes for leave, which is a plus for a Security Officer.
Cons: Work-life balance here is totally dependent on your specific post and how many extra hours you're willing to put in. Sometimes management expects you to cover for call-ins, making the onsite hours long for physical security roles. The fixed rotating schedule can be tough if you have family commitments outside of work.
Advice to Management: Management should try to staff shifts better to reduce the need for forced overtime. More consistency in scheduling would really improve employee morale, especially for those in onsite roles.
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