Okay benefits, but salary could be better
Spent a few years here as a Customer Service Officer. It's a big corporate bank in the financial services sector, so there are some perks, but the actual take-home pay for retail banking roles feels low.
The health insurance is pretty solid for an onsite role. We get a decent annual bonus if the bank hits its targets, which is nice. For the Lagos office, the transport allowance helps a bit.
Base salary for entry to mid-level positions isn't competitive, especially in retail banking roles. It's tough to get a significant raise, even with good performance. You'll find better pay in other financial services firms.
Look at the compensation structure for junior and mid-level staff. It's hard to retain good talent when the pay isn't great compared to the market, especially for critical banking operations roles.