Banner image for Lojas Renner S.A.

Overall employee rating

2.9
Based on 9 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
2.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
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Retail Associate
2.9
28 January 2026
Decent hours for retail, but still retail.
Pros: For a retail associate in fashion retail, the hours weren't too bad. I often got my schedule early, which helped with planning outside of work. As a big company, there's usually coverage if you need to swap a shift, which is a plus for work flexibility.
Cons: Weekends are always tough, especially during sales periods in apparel. You're on your feet all day, which gets tiring really fast. Taking vacation during peak season was almost impossible, and that really impacts your personal life.
Advice to Management: Try to offer more flexibility for personal time, even during busy seasons. Better staffing during peak times would also help reduce burnout for the onsite teams.
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Retail Sales Associate
3.0
16 January 2026
Work-life balance is okay, but it's still retail
Pros: You can usually get your schedule a few weeks in advance. That helps with planning. For a fashion retail job, you can sometimes swap shifts with coworkers if you really need to, which is decent.
Cons: Long hours are common, especially during sales events or holidays. As a Retail Sales Associate in the São Paulo stores, you're always on your feet. Weekends are almost always a given, and that definitely drains you after a while.
Advice to Management: Managers should really look at staffing levels during peak times. It's hard for us to maintain energy when we're constantly understaffed. More flexibility around weekend rotations would be a huge plus for retail staff.
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Store Associate
2.7
27 December 2025
Leadership is a real challenge sometimes
Pros: I liked my team; they were always helpful, especially during busy shifts in fashion retail. You learn a lot about customer service quickly. There's a decent employee discount too.
Cons: Leadership can be really inconsistent across different departments or even shifts. Some managers micromanage a lot, which makes onsite work feel pretty stifling. It's hard to feel valued when there isn't clear support from above.
Advice to Management: Management needs better training on how to support their teams and empower them. Stop the micromanaging; it kills morale. More consistent communication from higher-ups would help for retail roles.
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Sales Associate
3.0
24 December 2025
Okay Pay, Decent Benefits for Retail
Pros: The starting pay was pretty standard for the retail industry in the Porto Alegre area. They did offer a decent health plan, which isn't always a given for many onsite retail roles. It was a solid entry-level job if you need to get your foot in the door.
Cons: Raises were tough to get, even as a Sales Associate with good performance. The bonus structure felt pretty unclear for employees in the store, and sometimes paychecks had minor errors that needed fixing. Don't expect huge salary bumps here.
Advice to Management: Look into more competitive pay scales for long-term employees, especially for those in customer-facing roles. Make the bonus system more transparent across the corporate retail chain so people know what to aim for.
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Sales Associate
3.0
19 December 2025
Okay for Retail, Flexibility is There
Pros: You can often swap shifts with colleagues, which is a lifesaver sometimes as a Sales Associate. It's pretty common for retail roles in the São Paulo stores. Management usually approves if you find coverage, which is a solid plus.
Cons: True work flexibility isn't a strong point, especially if you're not in a corporate office role. Onsite work means your schedule is pretty set. Don't expect to easily change scheduled shifts last minute without a fuss. There's no remote option for store operations.
Advice to Management: Try to offer more predictable scheduling or better tools for employees to manage their own shifts. Even small improvements in work flexibility for retail employees would help a lot.
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Sales Associate
2.6
18 December 2025
Culture Can Be Great, But Depends on Your Store
Pros: I really liked the team vibe at my store; we all helped each other out as Sales Associates. It's a solid place to get your foot in the door in the fashion retail industry, especially if you're just starting out.
Cons: The company culture can really depend on your specific store manager. There's a lot of pressure to hit daily sales targets, which sometimes makes things pretty stressful and can feel very corporate. It wasn't always a super supportive environment from the top.
Advice to Management: Lojas Renner S.A. should work on standardizing management training across all stores. A more consistent approach to supporting sales teams and reducing high-pressure tactics would really improve morale and reduce turnover.
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Merchandise Planner
3.0
15 December 2025
Okay Work-Life for Corporate Retail
Pros: For corporate roles, especially as a Merchandise Planner in the Porto Alegre office, regular hours are mostly respected. The hybrid work model helps a lot with personal appointments and avoiding daily commutes. There are decent benefits, which is solid for a large corporate retail employer in Brazil.
Cons: The work-life balance can get tough during peak seasons or collection launches in the fashion industry. Expect longer hours and weekend work during these crunch times, which isn't great. Sometimes, the pressure to meet deadlines for merchandising can be intense, making personal time scarce.
Advice to Management: Management should really look into better resource allocation during peak periods. It would help prevent burnout for Merchandise Planners and other corporate roles. More transparency on project timelines could also reduce last-minute stress.
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Sales Associate
2.9
8 December 2025
Decent job security for retail folks here
Pros: For the São Paulo office, job security for us Sales Associates is definitely a plus. You rarely hear about layoffs, which is good for a big corporate company in the fashion retail industry. The schedule is consistent, so you know what you're getting.
Cons: Pay isn't amazing, and honestly, career growth for frontline retail roles feels super slow. There's not much work flexibility either; it's mostly onsite work with set hours. Weekends are always busy.
Advice to Management: Try to offer more paths for career growth for people in customer-facing retail roles. Some flexibility would help with employee morale.
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Sales Associate
2.7
8 December 2025
Decent Start, Growth Stalls for Store Teams
Pros: Starting out, the training for new Sales Associates is pretty good. You learn a lot about customer service and store operations quickly. There are some basic opportunities to move from sales to maybe a stockroom role within the same store in the Porto Alegre area, which is a small step up.
Cons: After that initial phase, real career growth is tough for onsite roles in this corporate retail environment. As a Sales Associate, it feels like you hit a ceiling fast. There aren't many clear paths to management without knowing someone or having to move into a different department entirely from the retail fashion side.
Advice to Management: Create clearer, more accessible career paths for non-corporate employees, especially in the retail fashion industry. Invest more in internal promotion programs beyond basic store operations to retain good talent.
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