Welcome to Comcast. From the connectivity and platforms we provide to the content and experiences we create, we bring people together, globally. Our people think the world of our work, and that’s why our work is the best in the world.
Rating Reviews
Rating is calculated based on
32
reviews and is evolving.
Pros: As a Software Engineer in Philadelphia, I appreciate the strong company culture that emphasizes teamwork and learning. My colleagues are super supportive, making the hybrid work setup enjoyable. It's a very stable place within the telecom industry, offering excellent job security and good opportunities to develop technical skills.
Cons: Career growth is available, but the promotion timeline can sometimes feel a bit slow. Also, getting quick approvals for certain projects within such a large enterprise can occasionally be a drag.
Advice to Management: Continue to foster the supportive company culture. Consider streamlining some of the internal approval processes to accelerate project execution and perhaps review promotion timelines for high-performing technical staff.
Show more
Pros: Working at Comcast as a Software Engineer in Philadelphia has offered great learning opportunities in the telecom industry. My colleagues are supportive, and the hybrid work arrangement truly helps with work-life balance. It's a stable company, providing good career growth prospects.
Cons: Some internal processes can be slow, which can affect project timelines. There are occasional busy periods, so flexibility is key. Improving cross-team communication would be beneficial.
Advice to Management: Continue to focus on streamlining internal processes to reduce delays and enhance cross-team communication. Support for managing fluctuating workloads during peak periods would also be beneficial.
Show more
Pros: I've really enjoyed my time as a Software Engineer here in Philadelphia. The leadership in our Telecommunications division is generally strong and supportive. My managers have always encouraged career growth, providing opportunities to learn new tech stacks and take on challenging projects. The hybrid work model is a huge plus, offering good flexibility and work-life balance within a large company environment. There's a lot of stability here, which is important.
Cons: While there are great opportunities, the promotion process can sometimes feel a bit slow in such a large company. It takes time to move up, even with consistent strong performance. Communication could also be smoother across different departments; sometimes it feels like information gets siloed. These are minor, but noticeable drawbacks in an otherwise solid workplace.
Advice to Management: Focus on streamlining the promotion pathways for high-performing individual contributors. Also, consider initiatives to improve cross-functional communication and reduce information silos between teams to make things run even smoother.
Show more
What is the typical work environment like for a customer service representative at Comcast in Philadelphia?
The work environment for customer service roles at Comcast in Philadelphia can be fast-paced, with a strong emphasis on team collaboration and meeting performance metrics. Employees often experience a supportive atmosphere from management, especially during training and initial onboarding periods.
What is the typical work environment like for a customer service representative at Comcast?
No answers yet.
What is Comcast's policy on remote work for technical roles in the Philadelphia area?
No answers yet.
What kind of benefits does Comcast offer to its full-time employees, especially those in technical roles in the Philadelphia area?
No answers yet.
What is Comcast's policy on remote work for customer service roles in Philadelphia?
Comcast offers hybrid work options for many customer service positions, allowing some flexibility between working from home and coming into the Philadelphia office. While fully remote roles are less common for these positions, the company generally supports a balance that can vary by team and specific job requirements.
What is the typical salary range for a customer service representative at Comcast in Philadelphia?
Customer service representative salaries at Comcast in Philadelphia typically range from $35,000 to $50,000 annually. This can vary based on experience, performance bonuses, and specific team responsibilities within the large telecommunications company.
What is Comcast's policy on remote work for roles like customer service representatives in Philadelphia?
Comcast offers hybrid and remote work options depending on the specific role and team needs. For customer-facing positions in areas like Philadelphia, some remote flexibility may be available, but it often depends on the job requirements and operational needs.
What is the typical work environment like for a Customer Service Representative at Comcast in Chicago?
The work environment for CSRs at Comcast in Chicago can be fast-paced, often requiring quick problem-solving for customer issues. While there's a focus on meeting performance metrics, many find the team dynamics supportive, especially during busy periods.
