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Company Summary

Company Reviews

Nexthink is the leader in Digital Employee Experience (DEX) management software, transforming the digital workplace for millions of employees worldwide. We empower IT teams with AI-driven, user-centric insights needed to proactively optimize technology performance, enhance productivity, reduce tickets, cut costs, and accelerate employee engagement at scale.

As a Leader in the 2024 and 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools and the Forrester Wave™: EUEM Q3 2024, we’re dedicated to continuous innovation, bringing the latest advancements in AI, machine learning, and automation so IT teams can deliver a seamless digital experience for employees everywhere.

Rating Reviews

Rating is calculated based on 17 reviews and is evolving.

Featured Reviews

Solutions Engineer
3.6
10 December 2025
Good place for IT Ops, but growth is tough.
Pros: You'll learn a lot about Digital Employee Experience (DEX) and enterprise software if you're into that. The team is really solid, especially for remote workers. It's a decent SaaS company to get experience.
Cons: Career growth is pretty slow, especially for Solutions Engineer roles. There aren't many clear paths to move up unless you switch teams. Promotions seem to take forever and aren't well-defined.
Advice to Management: Create clearer career paths for individual contributors, especially for Solutions Engineer positions. Be more transparent about promotion criteria and timelines.
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Software Engineer
3.6
27 April 2026
Good perks, but balance can be tough.
Pros: The benefits package is pretty decent, and they do try to support the hybrid work model. For those of us in the Boston office, the location is convenient. There are cool team events sometimes, which is a nice touch.
Cons: The work-life balance can be a struggle, especially with tight deadlines common in the DEX software industry. Sometimes, as a Software Engineer, I find myself working longer hours than I'd like. It's not always consistent.
Advice to Management: Management should really focus on consistent workload distribution and better project planning to improve the work-life balance for engineering teams. It would help a lot with burnout.
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IT Support Engineer
3.4
6 December 2025
Solid Teams, But Culture Got Thin
Pros: My team, especially in the Boston office, was really supportive. I learned a ton about Digital Employee Experience as an IT Support Engineer. Plus, the remote work options were decent.
Cons: The overall company culture felt a bit fragmented as Nexthink scaled up. It's hard to keep that strong connection across departments in a growing tech company. Sometimes, it felt like everyone was in their own silo.
Advice to Management: Try to find more ways to truly integrate teams across different locations and roles. It's easy for the culture to get diluted with rapid growth; focus on shared values.
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