Helcim provides Canadian & American businesses an opportunity to accept credit card payments at affordable & transparent rates. A wide range of online, ecommerce, cloud-based, mobile & retail payment platforms allows Helcim to offer a total payments solution. The lack of cancellation fees, no monthly minimums & the removal of long-term contracts have made Helcim the preferred choice for credit card processing.
It's the fair & transparent pricing structures that help Helcim build long-term relationships with each of our merchants, clients & partners.
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Pros: For some teams, especially in software development, the hybrid model works well. You can often choose your WFH days if your manager is understanding. It's a nice perk for a growing fintech company of this size.
Cons: But it's not consistent across the board. As a Client Success Specialist, I found that being tied to phone lines meant less real work flexibility. It often feels more like an "onsite first" approach in the Calgary office for client-facing roles, which can be tough.
Advice to Management: Try to standardize flexibility policies across all departments. Some roles, like client success within the payment processing industry, could really benefit from more remote options or adjusted schedules, especially since we're serving merchants across different time zones. It would help improve employee morale.
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What is the day-to-day working culture like at Helcim, especially for software engineers in Calgary?
Helcim fosters a collaborative and supportive working culture, particularly within its engineering teams in Calgary. Expect a focus on agile methodologies, open communication, and a team-oriented approach to problem-solving.
