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Company Summary

Company Reviews

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through one of the world’s most expansive fiber networks. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

Everything we do at Lumen takes advantage of our network strength. From metro connectivity to long-haul data transport to our edge cloud, security, and managed service capabilities, we meet our customers’ needs today and as they build the future.

Rating Reviews

Rating is calculated based on 7 reviews and is evolving.

Featured Reviews

Network Engineer
3.7
25 April 2026
Supportive Leadership & Good Flexibility for Network Engineers
Pros: As a Network Engineer at Lumen, I appreciate the supportive leadership and collaborative teams. There are good learning opportunities in telecom technologies. The hybrid work in Denver, CO, offers excellent flexibility, helping with my work-life balance in the technology industry.
Cons: Internal approval processes can be slow, common for a large company. Cross-departmental communication could be clearer to streamline projects. Career growth, while present, isn't always rapid.
Advice to Management: Consider streamlining some internal approval workflows and enhancing cross-departmental communication to improve project efficiency and overall employee experience.
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Network Engineer
3.7
5 May 2026
Great place for Network Engineers to grow!
Pros: I've really enjoyed my time as a Network Engineer at Lumen Technologies. The team environment is very supportive, and there are solid opportunities for learning new skills in the telecommunications industry. The hybrid work flexibility is a big plus for work-life balance, especially in Denver, CO.
Cons: Sometimes the internal approval processes can be a bit slow, especially with legacy systems. Career progression isn't always super fast, but clear development paths exist if you're proactive.
Advice to Management: Streamline internal approval workflows and invest more in updating legacy systems. Also, providing clearer and faster promotion tracks would boost morale and retention for technical roles like Network Engineer.
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Network Operations Engineer
3.0
30 March 2026
Culture is Okay, Could Be More Modern
Pros: I appreciate the remote work setup; it's a huge plus working from home in Texas. My team itself has a decent vibe, we collaborate well on day-to-day telecom operations. They do offer solid benefits.
Cons: The overall company culture feels pretty traditional for a big corporate company. Sometimes it feels like there's a disconnect between leadership and the boots-on-the-ground folks in the telecommunications industry. Change can be slow.
Advice to Management: Try to modernize the internal communication and decision-making processes. Listen more to the frontline employees, especially as the telecommunications industry evolves so fast.
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Common Questions About Lumen Technologies

What is Lumen Technologies' policy on remote work for roles like network engineers or customer support specialists?
What kind of health and wellness benefits does Lumen Technologies offer its employees, particularly for those in technical roles like network engineers?
What is Lumen Technologies' policy on remote work for network engineering roles in the Denver area?
What is Lumen Technologies' policy on remote work for network engineers in the Midwest?
What is Lumen Technologies' policy on remote work and what are the typical benefits for a network engineer role?
What is the day-to-day work culture like at Lumen Technologies for a network engineer, and how is management's approach to employee development?
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