Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. ?
Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.
We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
Rating Reviews
Rating is calculated based on
4
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Pros: The remote work flexibility is amazing, especially being remote from Seattle. It's nice not having to commute for my software engineering role. The collaboration tools are obviously top-notch.
Cons: The work-life balance can be a real struggle here. There's a constant pressure to deliver, meaning really long hours sometimes. It often feels like you're always 'on' for video conferencing projects.
Advice to Management: Set clearer expectations around after-hours communication. Encourage managers to help teams disconnect more often and protect personal time.
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Pros: The base salary for an Account Executive at a big tech company like Zoom is pretty competitive. You also get a decent WFH stipend, which helps with remote setup costs. Stock options are part of the package, which is standard for SaaS companies.
Cons: Healthcare benefits really aren't great compared to other similar companies. It's tough to negotiate your starting compensation for many roles. Annual raises for sales roles often feel pretty minimal.
Advice to Management: Re-evaluate healthcare plan offerings to be more competitive. Consider offering more substantial annual raises for high-performing sales roles to retain top talent.
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Pros: My immediate team lead was great, really supportive when hitting quarterly targets. There's a lot of opportunity to learn about the SaaS industry and grow your client base, especially for remote roles.
Cons: Upper management often changes strategy fast, which is tough for an Account Manager trying to build long-term relationships. There's sometimes a lack of clear direction from the top, making it hard to prioritize. It feels like they don't always grasp the nuances of selling collaboration software.
Advice to Management: Spend more time with the sales teams. Understand the customer landscape better instead of just pushing new product features without market input. Improve communication channels from top-down.
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What is Zoom's policy on remote work for employees in the tech industry, and is it hybrid or fully remote?
Zoom offers a hybrid work model for many roles, allowing employees to work from home a few days a week. While some positions may be fully remote, most roles in their engineering and product departments are expected to be in the office for collaboration.
What is Zoom's current policy on remote work for its software engineering roles?
Zoom offers a hybrid work model, allowing many employees, including those in software engineering positions, to work from home a few days a week. This approach aims to balance flexibility with in-person collaboration. Specific arrangements can often be discussed during the hiring process.
What is Zoom's policy on remote work for employees in the tech industry, and how does it impact team collaboration?
Zoom offers a hybrid work model, allowing employees flexibility to work from home while maintaining in-office collaboration days. This approach supports work-life balance for our software engineers and product teams, ensuring we can still connect effectively for key projects.
What is Zoom's policy on remote work for roles outside of engineering or customer support?
Zoom offers flexibility with remote work options, though the extent can vary by department and role. For many positions, especially in tech, a hybrid model or full remote setup is common, allowing employees to balance work and personal life effectively.
