CHAGEE is an international tea beverage brand guided by the vision to connect people and cultures through a great cup of tea. By leveraging innovative solutions, CHAGEE places a modern twist on traditional tea culture, making it more attractive and accessible to the new-age customer.
Crafted from whole tea leaves with a focus on health, CHAGEE's tea offers a drinking experience that blends rich heritage with modern tastes. With over 7,000 stores worldwide as of January 2026, CHAGEE's APAC HQ is in Singapore, with stores in Malaysia, Thailand, Indonesia, Vietnam, South Korea and the Philippines.
Rating Reviews
Rating is calculated based on
3
reviews and is evolving.
Pros: As a Barista in the Los Angeles, CA location, the hourly pay was decent for the food & beverage industry. You can often pick up extra part-time shifts if you need the hours. It's a solid place for a student or someone looking for flexible, temporary work.
Cons: There aren't really any benefits, which is tough. Don't expect health insurance or much PTO as a retail associate, even after a year. It's hard to make a living solely off the pay here if you're not getting full-time hours or need more than just a paycheck.
Advice to Management: Consider offering some basic benefits for long-term employees, even for part-time roles. It would really help retain good people in the retail associate positions. Also, a clearer path for pay increases would be great.
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Pros: The hourly wage is decent for a Barista position in the Los Angeles, CA area. It's competitive with what other bubble tea shops are offering. You do get to keep all your tips, which helps a lot.
Cons: Honestly, don't expect a strong benefits package here. There's virtually no health insurance and no 401k, which is tough. For a job in the food service industry, it's pretty standard but still a con.
Advice to Management: Consider offering basic health benefits or a 401k for full-time employees to attract and retain talent in the competitive bubble tea market.
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Pros: Working as a Barista here, the pace is often really fast, so shifts fly by. You get to interact with a lot of customers in this busy bubble tea shop. It's a decent place to learn food service basics.
Cons: The biggest issue is job security; hours can drop without much warning, especially after peak seasons. For Barista roles, it feels like they can replace you easily, which makes planning tough. There's not much room for long-term career growth here.
Advice to Management: Try to provide more consistent schedules and better communication when hours need to be cut. Invest in long-term employee retention for your core team members.
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What's the team dynamic like for front-line staff at CHAGEE, especially during busy service hours in their Malaysian outlets?
The team dynamic at CHAGEE is generally collaborative, with staff supporting each other to manage peak hours in their Malaysian tea outlets. While it can be fast-paced, there's a focus on efficient teamwork to ensure smooth operations and good customer service.
What is the typical work environment like for a barista at CHAGEE, especially during peak hours in a busy mall location?
The work environment at CHAGEE can be fast-paced, especially during lunch and evening rushes common in mall settings. Teams often work closely together, supporting each other to maintain efficiency and customer service standards.
What is the general work environment like at CHAGEE, especially for customer-facing roles in their Malaysian outlets?
The work environment at CHAGEE outlets in Malaysia is generally fast-paced, focusing on teamwork and efficient customer service. Employees often describe a supportive atmosphere where colleagues help each other during busy periods, contributing to a positive team dynamic.
