Job Summary:
We are seeking a highly skilled and experienced IT Business Analyst to oversee the successful business analysis work for the Logistics and Direct-to-Consumer (DTC) operations. The ideal candidate will have a strong background in Warehouse Management Systems (WMS) and Order Management System (OMS) implementations, preferably with experience in Blue Yonder (BY) WMS and IBM Distributed Order Management (DOM) platforms.
This role will be responsible for partnering closely with our business partners to gather requirements and use cases, author user stories with acceptance criteria, document integration mappings, testing, defect triage and resolution, and go-live and hypercare support.
The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone.
Key Responsibilities:
- Lead the business analysis for IT solutions for Logistics and DTC functions globally.
- Gather and document functional and technical requirements and user stories for WMS and OMS implementations, enhancements, and integrations.
- Collaborate with business teams, solution architects, vendors, and internal IT teams in requirement gathering, design, development, testing, go-live, and hypercare project phases.
- Provide technical and functional leadership on platforms such as Blue Yonder WMS and IBM DOM.
- Ensure successful system integrations with e-commerce platforms, transportation management systems, and global logistics partners.
- Support hypercare and production operations, ensuring system stability and timely issue resolution.
- Develop and maintain project documentation, including requirements, test plans, deployment guides, and training materials.
- Stay current with emerging logistics technologies and industry best practices.
Communication: Facilitate effective communication between offshore and onshore teams, ensuring requirements and use cases are understood.
Soft Skills:
- Exceptional team management skills, with the ability to bridge geographically dispersed teams.
- Strong analytical and problem-solving skills to address operational challenges and drive strategic outcomes.
- Excellent communication and interpersonal skills to collaborate with business/IT stakeholders and vendors
- Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities, and adapting to changing business needs.
