在申请工作之前，请从本页右上角的选项中选择您的语言偏好。
在《财富》世界 500 强组织探索您的下一个机会。 设想创新的可能性，体验我们有益的文化，并与才华横溢的团队合作，帮助您每天变得更好。 我们知道要引领 UPS 走向美好的明天，我们需要具有技能且激情满满的人才。 如果您具备领导自己或团队的素质和动力，那么我们会提供职位供您培养自己的技能并将您提升到一个新的水平。
职务描述：
The Brokerage Admin serves as the first point of contact for brokerage‑related customer enquiries and manages customer relationships for brokerage products. This role requires a strong customer service skills and brokerage knowledge to ensure timely and accurate resolution of enquiries. The Brokerage Admin will coordinate closely with internal teams responsible for actioning requests, maintain clear internal communication, and actively follow up to ensure both internal and external enquiries are resolved and closed out effectively.
Job Duties
- Manage and follow up on internal and external customer enquiries
- Communicate regulatory requirements clearly and provide customer support
- Maintain a high level of professionalism and build positive customer relationships
- Collaborate with account managers and overseas partners to understand customer requirements and processes
- Track and monitor shipments for critical customer to ensure on-time clearance
- Collaborate with internal teams on shipment declarations
- Prepare and generate reports and documents as requested
- Perform additional tasks and duties as assigned by management
Job Requirements
- At least “O” Level certification or equivalent
- Minimum 1 year of relevant experience
- Familiar with Singapore Customs regulations
- Proficient in MS Word, Excel, and Outlook
- Able to communicate effectively in English (spoken and written), with proficiency in a second language being a plus
- Strong communication and customer service orientation
- Able to perform well in a fast‑paced, high‑pressure environment
- Positive attitude and a strong team player
员工类型:
永久
UPS 致力于提供一个没有歧视、骚扰和报复的工作场所。
