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Performance Monitoring & Reporting
· Review, analyse and interpret business data to track operational and financial performance
· Prepare and deliver performance updates and reports for the leadership team and higher management at SMRT Corporation level
· Collaborate with internal stakeholders to understand business needs, gather insights and analyse findings to support data-driven decision making.
Contract Management
· Oversee and manage contracts with regulatory authorities, such as LTA, ensuring compliance with contractual obligations and key performance indicators (KPIs)
· Liaise with internal teams and regulatory authorities to address contract-related queries and negotiate new contractual terms
· Monitor contract and budget deliverables
Competitive Benchmarking and Data Management
· Identify and collect relevant market, competitor, customers data from publicly available sources to enhance understanding of the competitive landscape
· Work closely with data analytics team to interpret large datasets and extract actionable insights
· Translate complex data into clear, executable reports and presentations
· Provides market and competitive insights through presentations and reports to the leadership team to allow effective strategic decision-making and implementation
Qualifications & Work Experience
· At least 1 year of experience in strategy, business planning, or a related role. A degree in Business Management, Finance, Economics, or a similar field is preferred.
· Ability to work effectively in a fast-paced, dynamic environment with a strong focus on prioritisation and ownership.
· Excellent communication skills, with the ability to engage stakeholders at all levels and collaborate effectively across cross-functional teams.
· Strong analytical, problem-solving skills and data interpretation skills
· Experience in transport industry is preferred but not required
