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Account Assistant

Prestige Fortune Sdn Bhd / Skudai, Johor

Full-time

Fresh/Entry Level

Full-time

Fresh/Entry Level

Quick Apply

Accounts Assistant

Acrylic Signs Material Sdn Bhd / Skudai, Johor

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

Purchasing Assistant

Cytron Technologies Sdn Bhd / Bukit Mertajam, Penang

Full-time

Junior Executive

Full-time

Junior Executive

Job Description

We are seeking a responsible and detail-oriented Purchasing Assistant to support daily procurement activities and ensure smooth purchasing operations. The successful candidate will assist in supplier sourcing, purchase order processing, inventory monitoring, and maintaining cost-effective purchasing practices to support overall business operations.

Key Responsibilities

Assist in daily purchasing and procurement activities
Coordinate with suppliers and vendors regarding quotations, orders, pricing, and deliveries
Process purchase orders and ensure timely follow-up with suppliers
Maintain accurate purchasing records and documentation
Monitor stock and inventory requirements
Compare pricing and negotiate for cost-effective purchases
Support administrative and operational purchasing functions
Ensure smooth communication between internal departments and suppliers

Requirements

Diploma or Degree in Business Administration, Supply Chain Management, Logistics, Procurement, or related field
Minimum 2–3 years of working experience in purchasing or procurement
Good communication and negotiation skills
Able to communicate effectively in Mandarin, English, and Bahasa Malaysia to deal with china suppliers and partner.
Able to multitask and work independently with minimum supervision
Proficient in Microsoft Office applications (Excel, Word, Outlook)
Strong organizational skills and attention to detail
Experience in supplier sourcing and vendor coordination is an added advantage

Physical Requirements

Ability to perform sedentary office work, including extended periods of sitting
Frequent use of computer, paperwork handling, and administrative coordination
Occasional movement within the office or warehouse may be required to coordinate purchasing activities or verify goods
Able to manage multiple tasks in a fast-paced working environment

Additional Skills

Strong problem-solving and analytical mindset
Good time management and organizational skills
Ability to handle multiple tasks and meet deadlines efficiently
Good communication and coordination abilities
High level of accuracy and attention to detail in documentation and purchasing processes

Preferred Skills

Procurement coordination
Vendor management
Inventory monitoring
Cost control
Administrative support

How to Apply

Please email your resume to [email protected] ; only shortlisted candidates will be notified.

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Business Development / Sales Assistant Manager (Chinese Speaking)

Persflor Sdn Bhd / Kuala Lumpur, Wilayah Persekutuan K

Full-time

Manager

Full-time

Manager

Quick Apply

Banquet Manager

Crowne Plaza Kuala Lumpur City Centre / Kuala Lumpur, Federal Territory of

Full-time

Manager

Full-time

Manager

As the Banquet Manager, you’ll ensure the smooth execution/ procurement of conference business and assist in the planning and delivery of service during the conference. Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.

Your day-to-day:

People

Work with Human Resources to ensure the departmental performance of staff is productive
Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues
Adhere to hotel disciplinary procedures during major/minor act of misconduct
Work with Superior on manpower planning and management needs

Guest Experience

Assist in the co-ordination and monitoring of all meetings and conference business
Assist in managing the standards and procedures of the department, for instance, ensuring that business has been signed prior to commence planning
Assist in managing the rooming list process
Co-ordinate the allocation of space for the conference and associated events
Conduct room familiarisations and site inspections
Monitor competitor activities
Supervise the functioning of all banqueting department employees, facilities, sales and costs, to ensure maximum departmental profit is achieved
Control and analyse, on an on-going basis, the following, in an effort to ensure optimum performance:
Quality levels of product and service
Guest satisfaction
Merchandising and Marketing
Operating costs
Sanitation, cleanliness and hygiene
Assist in the coordination and liaison with the Food and Beverage Manager and the Executive Chef, the pricing and preparation of banquet menus, and beverages and wine lists by taking into consideration such factors as:
Local requirements
Market needs
Competition
Trends
Recipes
Potential costs
Availability of Food and Beverage products
Merchandising and promotion
Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.
Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.

Financial

Work with F&B Manager in the preparation and management of the Catering Sales/Operations budget. Duties include:
Assist in co-ordinating the preparation of the banquet sales annual budget
Assist in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget
Assist in the preparation of the hotel strategic plan, goals program

Responsible Business

Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Log security incidents and accidents in accordance with hotel requirements
Other ad-hoc duties - unexpected moments when we must pull together to get a task done
May also serve as manager on duty

Accountability

Ensure the smooth execution of any Catering event (On & Off premises) as per the desired standards and set benchmarks. Reports to Food & Beverage Manager and works closely with Catering Sales team to achieve the department annual budget

Number of employees supervised –

Direct - Assistant Banquet Manager/ Banquet Supervisors/ Banquet Attendants

Annual Operating Profit/Payroll Budget –

Banquet Revenue Target

Key Metrics –

Banquet Revenue Target
Guests Satisfaction Survey

What we need from you?

Bachelor’s degree / higher education qualification in Hotel Management, culinary arts / equivalent

Some college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience (preferably in banqueting operations) or an equivalent combination of education and experience

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local law

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

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Relationship Manager

Revenue Harvest Sdn Bhd / Petaling Jaya, Selangor

Full-time

Fresh/Entry Level

Full-time

Fresh/Entry Level

The Relationship Manager (RM) plays a crucial role in managing the relationship with merchants.

The role involves collaboration with various departments, including Operation, Finance, and IT, to

deliver a seamless experience for merchants.

Job Responsibilities

Sales & Reseller Recruitment

 Direct Merchant Acquisition: Pitch, negotiate, and sign up merchants directly to meet personal

sales and transaction volume targets.

 Reseller Network Expansion: Scout, recruit, and onboard independent resellers, sales agents,

and channel partners to multiply market reach.

 Drive Sales Execution: Manage and motivate your reseller network to consistently deliver on

their merchant sign-up and volume KPIs.

Relationship Management & Portfolio Growth

 Maintain strong, trusted relationships with merchants, resellers and partners to prevent churn.

 Build and maintain strong relationships with key merchants and partner banks, ensuring

satisfaction and loyalty.

Portfolio Growth, Product Promotion and Upselling

 Assist in cross-selling and upselling other products and services to Merchants.

 Encourage merchants to sign up for additional products and services

Support, Coordination and Training

 Provide adept support, resolve merchant and bank inquiries, and ensure swift solutions to

arising issues for a smooth merchant experience.

 Collaborate with internal and external stakeholders for terminal applications, tag-on processes,

and problem resolution - including terminal problems, payment discrepancies, double charges,

account changes, statement concerns, relocation, MDR revisions, and monthly statement

requests.

 Provide training to merchants and reseller, ensuring they are well-versed in using terminals and

understanding new product offerings.

 Handle termination requests from merchants, conduct site visits for uncontactable merchants,

and collect outstanding payments and associated charges. Request supporting documents as

needed.

 Check, provide invoices, and collect merchant maintenance fees and profit-sharing amounts.

Ad hoc Tasks and Continuous Learning

 Execute special strategic projects, market analysis, and other tasks assigned by management.

 Stay informed about the latest industry trends through continuous training.

Quick Apply

Restaurant Manager

Crowne Plaza Kuala Lumpur City Centre / Kuala Lumpur, Federal Territory of

Full-time

Manager

Full-time

Manager

As the Restaurant Manager, you’ll manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures.

Your day-to-day:

People

Work with Human Resources to ensure the departmental performance of staff is productive

Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues

Adhere to hotel disciplinary procedures during major/minor act of misconduct

Work with Superior on manpower planning and management needs

Guest Experience

Effectively manage the restaurant by ensuring the following:

Oversee the Implementation of standards as detailed in the departmental standards and procedures manual

Adhere to opening and closing procedures

Adhere to bill paying procedures

Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc

Personally meet and farewell a minimum of 80% of your customers

Encourage and motivate staff to provide optimum service during all shifts

Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile

Develop and implement Promotions Calendar for F&B products in restaurant

Manage special event concepts

Create positive publicity opportunities

Manage customer database and utilize effectively

Up-sell property facilities

Analyze food and beverage statistics through point of sale system

Financial

Anticipate market changes and review operations when necessary

Conduct competitor analysis

Actively pursue cost saving measures

Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific

Manage wage and beverage cost

Forecasting

Stock control

Responsible Business

Demonstrate compliance to Food Safety Management safety policies and procedures and ensure all procedures are conducted safely and within FSMS guidelines and ensure your direct reports do the same

Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

Initiate action to correct a hazardous situation and notify supervisors of potential dangers

Log security incidents and accidents in accordance with hotel requirements

Other ad-hoc duties - unexpected moments when we must pull together to get a task done

May also serve as manager on duty

Accountability

Ensure the smooth execution of restaurant as per the desired standards and set benchmarks. Reports to Food & Beverage Manager and works closely with Food & Beverage Team to achieve the department annual budget

Number of employees supervised –

Direct - Assistant Restaurant Manager/ Food and Beverage Supervisors/ Food and Beverage Attendants/ Hostess

Annual Operating Profit/Payroll Budget –

Restaurant Revenue Target

Key Metrics –

Restaurant Revenue Target

Employee Satisfaction Survey

What we need from you?

Bachelor’s degree / higher education qualification in Hotel Management, culinary arts / equivalent

Some college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience

Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Quick Apply

Junior HR Executive (Chinese Speaking)

Megahock Pipes & Profile Mfg Sdn Bhd / Senai, Johor

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

Assistant Supply Chain-Purchasing

English Hotbreads (Sel) Sdn Bhd. / Cheras, Selangor

Full-time

Others/Any

Full-time

Others/Any

**Responsibilities:**

- Assist in sourcing and procuring raw materials, supplies, and equipment required for operations.

- Review purchase requisitions and prepare purchase orders in accordance with company policies.

- Coordinate with suppliers to confirm order details, delivery schedules, and payment terms.

- Maintain accurate records of purchase transactions, supplier information, and inventory levels.

- Monitor stock levels and ensure timely replenishment to prevent shortages.

- Liaise with vendors to resolve issues related to deliveries, quality, or pricing.

- Support supplier evaluation and performance review processes.

- Assist in negotiating prices and terms with suppliers under supervision.

- Ensure compliance with procurement policies, procedures, and quality standards.

- Collaborate with other departments such as production, finance, and logistics for smooth procurement activities.

**Objectives:**

- Ensure timely procurement of quality materials at competitive prices.

- Maintain optimal inventory levels to support production without overstocking.

- Build and sustain strong relationships with reliable suppliers.

- Support cost-saving initiatives through effective sourcing and negotiation.

- Contribute to the overall efficiency and cost-effectiveness of the procurement process.

**Required Skills:**

- Good understanding of procurement processes and supply chain management.

- Strong negotiation and communication skills.

- Attention to detail and organizational skills.

- Ability to analyze supplier options and evaluate quotations.

- Proficiency in Microsoft Office Suite and procurement software (ERP systems preferred).

- Basic financial knowledge related to budgeting and cost analysis.

- Strong interpersonal skills for effective communication with suppliers and internal teams.

- Ability to work under pressure and handle multiple tasks simultaneously.

- Relevant educational background in Business Administration, Supply Chain Management, Purchasing, or related fields.

Quick Apply

Office Administrator /Office Assistant

N.Selvam Consult / Petaling Jaya, Selangor

Full-time

Fresh/Entry Level

Full-time

Fresh/Entry Level

Quick Apply

Account Assistant - BASIC + INCENTIVE!!

Vital Technomation (Johor) Sdn Bhd / Johor Bahru, Johor Darul Ta'zim

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

E-Commerce & Event Assistant

Repco Malaysia Sdn. Bhd. / Kuala Lumpur, Federal Territory of

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

Administrative Assistant Support

INDPRO (M) SDN BHD / Petaling Jaya, Selangor

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

Assistant Sales Manager / 助理銷售經理

Alphamax Holdings Sdn Bhd / Kuala Lumpur, Federal Territory of

Full-time

Manager

Full-time

Manager

Quick Apply

SITE MANAGER

Speed Master M Construction Sdn Bhd / Johor Bahru, Johor

Full-time

Manager

Full-time

Manager

Quick Apply

Strategic Partnerships Manager

COBNB SDN. BHD. / Kuala Lumpur, Federal Territory of

Full-time

Manager

Full-time

Manager

Job Responsibilities

1.⁠ ⁠Property Acquisition & Business Development

•⁠ ⁠Identify and approach property owners, investors, landlords, and developers to introduce COBNB's short-term rental management services.

•⁠ ⁠Generate new leads through networking, referrals, cold calling, social media, property exhibitions, and industry events.

•⁠ ⁠Conduct sales presentations and consultations with prospective clients.

•⁠ ⁠Manage the full sales cycle from lead generation to contract signing.

•⁠ ⁠Negotiate and close property management agreements.

•⁠ ⁠Achieve monthly and quarterly acquisition targets.

2.⁠ ⁠Relationship Management

•⁠ ⁠Build and maintain long-term relationships with property owners, agents, and business partners.

•⁠ ⁠Act as the main point of contact during the onboarding process.

•⁠ ⁠Ensure excellent client experience and satisfaction.

•⁠ ⁠Develop strategic partnerships with real estate agencies and referral partners.

3.⁠ ⁠Market Research & Strategy

•⁠ ⁠Monitor market trends, occupancy rates, rental performance, and competitor activities.

•⁠ ⁠Identify new growth opportunities and target markets.

•⁠ ⁠Provide market feedback and recommendations to management.

•⁠ ⁠Prepare sales reports, forecasts, and business development updates.

4.⁠ ⁠Internal Coordination

•⁠ ⁠Work closely with Operations, Marketing, and Customer Service teams to ensure smooth unit onboarding.

•⁠ ⁠Coordinate property inspections, documentation, and handover processes.

•⁠ ⁠Maintain accurate records of leads, opportunities, and signed agreements in the CRM system.

Job Requirements :

•⁠ ⁠Diploma or Bachelor's Degree in Business, Marketing, Hospitality, Real Estate, or related field.

•⁠ ⁠Experience in sales, business development, real estate, hospitality, or property management is an added advantage.

•⁠ ⁠Strong communication, negotiation, and presentation skills.

•⁠ ⁠Self-motivated and target-driven personality.

•⁠ ⁠Ability to work independently and as part of a team.

•⁠ ⁠Possess own transport and willing to travel for meetings and site visits.

•⁠ ⁠Proficient in Microsoft Office applications.

Quick Apply

Project Engineer/ Project Manager

Jayamas Property Sdn Bhd / Bukit Mertajam, Penang

Full-time

Manager

Full-time

Manager

Quick Apply

Learning & Development Manager

Crowne Plaza Kuala Lumpur City Centre / Kuala Lumpur, Federal Territory of

Full-time

Manager

Full-time

Manager

As the Learning & Development Manager, you’ll be responsible for managing the hotel’s learning & development function, including developing a complement of qualified departmental trainers and establishing a hotel system for generating training data and evaluating results.

The Learning & Development Manager position impacts on the skills, knowledge and attitudes of every hotel employee and ensures the availability and use of effective resources. The position also plays a leading role in promoting the desired work culture around the Winning Ways of the InterContinental Hotels Group and the brand ethos.

Your day-to-day:

People

Create training programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey

Educate and train managers on Crowne Plaza on-boarding programs/ Winning Culture in accordance with hotel or company policies including, performance management process, and related programmes to foster productivity, and enhance performance

Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review

Familiarize yourself with the IHG HR and Training Standards, localizing where necessary

Ensure effective training programs are in place for the following:

New Employee Orientation

IHG Frontline

Customer Service Training

Technical job specific training (through certification of departmental standards and procedures)

Supervisory Skills Training

Management Development

Fire, Life and Safety Training

Selling Skills

Employee retraining

Establish a training library of books, videos, journals and audio-visual materials to assist trainers in their training programs and for staff personal development

Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured, and that training is effective

Attend departmental training session and critique performance

Liaise with other IHG Training Managers to share experiences and resources

Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance

Regularly communicates with staff and maintains good relations

Contributes towards regional activities as directed by Director of Human Resources / General Manager

Guest Experience

Regular monitoring and evaluation of Guest Love scores

Develop creative ways to inspire and motivate team members to provide guests with a unique experience

Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction

Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience

Use IHG benchmarks to monitor the success of training programs and amend your efforts accordingly. Eg: Guest HeartBeat scores, achievement of budget, etc

Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs

Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines

Conducts/Drive Service Standard Audits and share feedback with department heads

Financial

Assist in the creation of and work within the established L&D/Training department budget and control expenses

Monitor industrial trainees/interns/vocational trainees to manage costs and ensure statutory/IHG Academy compliances

Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved

Effective utilization of Industrial Trainees to control PTEB

Responsible Business

Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community

Prepare and monitor training programs for IHG Academy

Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training

Liaise with educational institutions conducting hospitality and training courses

Ensure the e- learning training is carried out on a timely basis

Support drive IHG Corporate Responsibility initiatives at the hotel

Perform other duties as assigned. May also serve as manager on duty

Accountability

This job is the top Learning and Development role in large, luxury, resort or major flagship hotel with extensive facilities and services, a number of outlets, and catering and convention facilities. This is typically the only Training lead in a full-service hotel. May supervise Training coordinator/Interns in a larger hotel. Ensures optimum utilization of hotel Training budget

What we need from you?

Bachelor’s degree or Diploma in Hotel Management/Bachelor's in Human Resources Management/equivalent

Minimum 3 years of relevant positions, or an equivalent combination of education and experience in Quality and Continuous Improvement process of Hospitality industry

Excellent organizational and leadership skills

Outstanding in communication skills, presentation skills, problem solving skills and works as a teamwork player

In depth understanding of quality control procedures and relevant legal standards

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Quick Apply

Business Development Manager

Red Ant Technology Sdn Bhd / Petaling Jaya, Selangor

Full-time

Senior Executive

Full-time

Senior Executive

About Us

Red Ant Technology Sdn Bhd (www.redant.my) is a bespoke software development company building customized web and mobile solutions for enterprises across Malaysia, Singapore, and the wider Asia-Pacific region. Our enterprise clients include Panasonic, Epson, Prudential, Bosch, and Heineken. Alongside our custom development work, we build and operate our own SaaS products, including Leaf CRM (www.leaf.my), a lead and customer management platform, and ClaimNow (www.claim.my).

Job Summary

We are looking for a driven Business Development Manager to lead growth for Leaf CRM. This is a product-focused sales role where you will run the full sales cycle for Leaf CRM, from identifying and qualifying leads, to delivering product demos, to closing subscriptions and handing customers over for onboarding. The ideal candidate understands how SaaS and CRM products are bought and sold, communicates clearly, and has a track record of meeting sales targets.

What you will do

Own the Leaf CRM sales pipeline: Research, identify, and qualify prospects across Malaysia and the wider region, and develop targeted strategies to approach and convert them.
Run structured outreach campaigns: Work with lead providers and prospect lists to drive consistent outbound activity (cold calls, follow-ups, and book qualified demo appointments.)
Deliver compelling Leaf CRM demos, lead trial conversations, prepare proposals and contracts, and close monthly and annual subscriptions.
Develop deep product knowledge to effectively map Leaf CRM features to each prospect's sales and workflow needs
Build and maintain strong, long-lasting customer relationships to drive retention, expansion, and referrals.
Identify and establish strategic partnerships and reseller channels that extend Leaf CRM's reach.
Work closely with marketing, product, and customer support teams to ensure smooth onboarding handoffs and feed market insights back into the product roadmap.
Represent Leaf CRM at industry events, conferences, and networking sessions to build the brand and generate leads.
Maintain accurate CRM records and prepare regular reports on pipeline, sales performance, and market trends.

What you will need

Bachelor's degree in Business Administration, Marketing, or a related field.
Minimum of 2 years of experience in business development or sales, preferably selling SaaS, CRM, or other technology products.
Familiarity with how CRM and lead management tools support sales and marketing teams, and an understanding of the software and enterprise solutions landscape.
A track record of meeting or exceeding sales targets.
Strong English command
Excellent communication, negotiation, and presentation skills, with confidence demoing software to decision makers.
Proven ability to build and maintain client relationships.
Strong analytical and strategic thinking skills.

Quick Apply

Account Assistant

Sanrix Paper Sdn Bhd / Johor Bahru, Johor

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

HR Executive / HR Manager / 人力资源主管 / HR Executive / HR Manager / 人力資源主管

WDR TECH SDN BHD / Johor Bahru, Johor

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

Account Assistant executive

Spectrum Edge Sdn Bhd / solaris dutamas, Kuala Lumpur

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

R&D Assistant Engineer

Alton Intelligent Technology Sdn Bhd / Pekan Nanas, Johor

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

CUSTOMER SERVICE ASSISTANT

Unison Marine (M) Sdn Bhd / Shah Alam, Selangor

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

International Key Account Manager (FMCG)

Vanzo Asia Sdn Bhd / Shah Alam, Selangor

Full-time

Manager

Full-time

Manager

We are seeking a high-caliber, results-driven International Key Account Manager (IKAM) to join our dynamic FMCG team based in Shah Alam. In this role, you will take full ownership of driving growth, profitability, and market share across our modern trade channels.

Crucially, you will lead strategic relationships not just with local giants and major international/foreign accounts, but also directly oversee and manage our distributor network to ensure seamless route-to-market execution.

Requirements

Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
Minimum 5–8 years of experience in FMCG sales or key account management, with at least 2–3 years in a supervisory or managerial role.
Proven success managing both international and local chain accounts (e.g. Watsons, 99 Speedmart, Econsave).
Proficient in English (written & verbal) and Mandarin is preferred.
Strong analytical thinking, commercial sense, and structured planning skills.
Excellent interpersonal, communication, and negotiation skills.

Key Responsibilities

Manage, evaluate, and appoint distributors to ensure excellent execution of modern trade accounts and regional coverage.
Develop long-term partnerships with major clients, while identifying new business opportunities.
Monitor sales performance, customer behavior, and product trends to support strategic decision-making.
Coordinate closely with internal teams (marketing, supply chain, finance) to ensure timely execution of key account plans.
Act as the primary, senior-level point of contact for international buyers and global category managers, ensuring seamless cross-functional alignment.
Proactively resolve customer concerns and ensure high levels of satisfaction and retention.
Coach and mentor junior team members to enhance performance and support development. Develop, implement, and lead the long-term strategic business plans (Joint Business Plans - JBP) for assigned national and international/foreign key accounts.
Prepare and present regular business reviews and progress reports to management and clients. Distributor Handling Track Record: Proven experience in managing, driving, and governing third-party distributors. Must understand how to balance distributor sell-in/sell-out and manage distributor operational alignment.
International Account Track Record: Successful experience managing and negotiating with foreign accounts, multinational corporations (MNCs), or global modern trade retail chains.

Quick Apply

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