To oversee daily facility operations, ensure reliability of building systems, and manage the performance of the Integrated Facilities Management (IFM) service provider to meet safety, quality, cost, and compliance objectives.

Key Responsibilities

1. Daily Operations & Maintenance

• Oversee day-to-day maintenance of building systems (HVAC, electrical, plumbing, fire protection, utilities, etc.)
• Ensure all critical systems operate efficiently with minimal downtime
• Review and approve preventive and corrective maintenance plans
• Monitor work orders, service requests, and completion timelines
• Ensure asset reliability and lifecycle management

2. IFM Supplier Management

• Act as the main point of contact for the IFM provider
• Manage IFM contract scope, deliverables, and KPIs/SLAs
• Conduct regular performance reviews and audits of IFM services
• Validate manpower deployment, competency, and service quality
• Drive continuous improvement and cost optimization initiatives
• Ensure compliance with contract terms and escalation management

3. Safety, Health & Environment (EHS)

• Ensure compliance with all safety regulations and company EHS policies
• Lead incident investigations and corrective/preventive actions
• Conduct regular safety inspections and audits with IFM
• Promote a strong safety culture across operations

4. Compliance & Regulatory

• Ensure facility complies with local authority requirements (e.g., fire safety, environmental, building regulations)
• Manage audits, inspections, and certifications
• Maintain proper documentation and records for compliance

5. Budget & Cost Control

• Develop and manage OPEX and maintenance budgets
• Track IFM contract costs and ensure value for money
• Review quotations, approve expenditures, and control cost leakage
• Identify cost-saving opportunities without compromising service levels

6. Project & Improvement Management

• Lead minor projects, upgrades, and retrofit works
• Coordinate with engineering and project teams for expansions or modifications
• Drive reliability improvement and energy efficiency initiatives

7. Stakeholder Management

• Work closely with internal stakeholders (operations, engineering, EHS, finance)
• Communicate service performance and issues effectively
• Handle escalations and ensure timely resolution

8. Reporting & Performance Monitoring

• Track and report KPIs such as:
  • Equipment uptime
  • Response and resolution time
  • Preventive maintenance compliance
  • Safety performance
  • Cost
• Prepare monthly/quarterly reports for management review

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

• Lead, manage and take ownership on the overall operational health of the HVAC and Mechanical system
• Maintain, operate all HVAC systems and associated equipment, plumbing systems, building management system, and equipment repairs
• Manage capacity and design changes according to the requirements from manufacturing/customers
• Conduct and execute facility system improvements on reliability hardening, safety performance as well as cost optimization and reduction
• Perform facility inspections and report on condition affecting operations.
• Monitor and supervise HVAC preventive maintenance outsource service contracts
• Maintain compliance to local city and state government requirement and overall country legal legislation, ordinances and codes of practices.
• Liaison with relevant local government agencies and contractors
• Engage and liaison with consultants on mechanical system design and construction.
• Respond to emergencies.
• Comply with all safety procedures, practices and requirements
• Support any afterhours building needs and activities as required
• Attend training sessions and seminars and other assigned tasks as requested.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. To establish the operation procedure, system monitoring & repair maintenance of responsible sections.
2. To review & analyze the operating data to optimize the Facilities operating system
3. To support production / manufacturing needs and request
4. To team up with all the facilities peers & contractors in troubleshooting the Facilities system
5. To identified & drive the cost saving & improvement program
6. To supervise contractor engineer and technician, routine job to ensure the HVAC & Mechanical system supporting production comply to specification and government regulation
7. Manage Mechanical System for multiple Plants.
8. To plan, organize, execute & control for the specific project
9. To ensure compliance to IMS requirement, Contamination Control, 5S & Safety
10. To liaise with contractor, consultant on the facilities related matters
11. To coordinate the major plan shutdown maintenance
12. To carry out special task as assigned by supervisor
13. To support the activities to the company needs

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end merchant onboarding, including documentation, setup, and training
• Ensure smooth activation and support merchants through their initial journey
• Handle day-to-day merchant inquiries related to transactions, settlements, and system usage
• Monitor merchant performance and activity, and drive reactivation where needed
• Ensure compliance with operational and regulatory requirements
• Troubleshoot issues and coordinate with internal teams (Tech, Finance, Logistics) for resolution
• Continuously identify opportunities to improve processes and merchant experience

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

• Assist & liaise between customers and SGS technical teams to provide follow-up and feedback for technical questions and specification needs.
• Visit existing customers periodically for contract reviews.
• To support & maintain existing contracts database.
• Ensure customers are responded to adequately by customer care group.
• Produce customer quotations as required.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Market Research & Insights

• Research education, employment, career, and industry trends, especially in Australia and relevant international markets.
• Analyse target audiences including students, job seekers, graduates, parents, education providers, and employers.
• Gather insights on job demand, salary ranges, hiring trends, course demand, and skills needed across industries.
• Must be comfortable using ChatgGPT or Claude or Notebook LM 
• Research competitors, market positioning, user needs, and marketing opportunities.
• Summarise findings clearly so the team can use them for campaigns, product decisions, and business development.

Marketing Data Administration

• Enter, clean, verify, and update marketing-related data across spreadsheets, databases, or internal systems.
• Cross-check information related to job vacancies, locations, industries, course categories, institutions, and employer demand.
• Help maintain accurate lists for campaigns, outreach, research, and reporting.
• Identify missing, duplicated, outdated, or inconsistent data.
• Support the team in turning raw research into organised, usable insights.

Content & Campaign Support

• Assist with ideas for social media posts, landing pages, email campaigns, blog topics, and promotional materials.
• Help create simple drafts for marketing copy, captions, campaign messages, and user-facing content.
• Support campaign planning by researching audience pain points, benefits, and key messages.
• Help communicate Yuzee’s mission in a clear, simple, and engaging way.
• Assist with content that explains education pathways, career options, job trends, and platform benefits.

Creative Design Work

• Assist in creating design concepts for web pages, app screens, posters, social media visuals, or marketing materials.
• Use tools such as Figma, Canva, Adobe XD, or similar platforms to support visual ideas.
• Brainstorm and visualise simple designs that improve user engagement and communication.
• Support the team with basic UI/UX ideas for marketing pages, campaign flows, or user journeys.
• Help ensure designs are clear, modern, user-friendly, and aligned with Yuzee’s brand direction.

Product & User Understanding

• Help research how users search for education, jobs, internships, training, and career pathways.
• Assist in identifying what motivates users to sign up, apply, compare options, or engage with a platform.
• Support the team in improving how Yuzee explains its value to different user groups.
• Help collect and organise insights that can improve onboarding, landing pages, campaigns, and user communication.

Chemin is at the forefront of developing safe, transparent, and human-aligned AI technologies. As our marketing efforts expand, we are seeking a Marketing Executive to contribute to crafting and executing effective marketing strategies that promote our brand and drive engagement.

In this role, you will work closely with the Brand Experience and Communications team to support various marketing initiatives including content creation, campaign management, and digital outreach. You will help translate complex AI concepts into clear, engaging messages that resonate with diverse audiences, enhancing Chemin’s visibility and reputation across multiple channels.

Key Responsibilities

• Support the planning, development, and execution of marketing campaigns across digital and offline channels.
• Create compelling written and visual content for social media, blogs, newsletters, and promotional materials.
• Collaborate with cross-functional teams to align marketing strategies with business goals.
• Monitor and report on marketing performance metrics to optimize campaign effectiveness.
• Coordinate events and assist in partnership marketing activities as needed.

• 1-3 years of experience in B2B marketing, preferably within technology, AI, or related sectors.
• Strong writing and communication skills with the ability to simplify technical information.
• Familiarity with digital marketing tools and platforms such as social media management, email marketing, and analytics.
• Experience creating content across various formats including social media, blogs, and presentations.
• Organized, detail-oriented, and able to manage multiple projects simultaneously.
• A team player who thrives in a fast-paced, collaborative environment.

We are on the lookout for a Candidate Experience Specialist, Executive Recruiting (fixed term, 12-month contract) to join our Candidate Experience team and support hiring across APAC/MENA on our journey to always deliver amazing experiences.

As part of the Executive Search function within People & Culture, you will partner with global recruiters and senior stakeholders to ensure a seamless, efficient, and high-quality candidate experience. While supporting a broader range of senior and leadership roles, you will contribute to an executive-level standard of coordination and communication across all interactions.

In this role, you will

• Manage and coordinate complex interview processes across stakeholders, seniority levels, and time zones with accuracy, structure, and attention to detail

• Organize travel, onsite interviews, and executive-level logistics

• Act as the main point of contact for candidates, ensuring clear, timely, and professional communication

• Deliver a seamless and high-quality candidate experience throughout the process, aligned with our executive hiring standards

• Maintain accurate data and workflows in SmartRecruiters

• Proactively identify scheduling challenges, drive effective solutions & support executive hiring initiatives and projects

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Digital Marketing Team is the engine behind data-driven growth for our brand partners across Southeast Asia’s eCommerce landscape. Specializing in performance marketing across marketplaces like Shopee, Lazada & TikTok, we focus on the entire 360-degree customer journey and build better digital experiences at each stage of the funnel. From media planning to real-time optimization and analytics on Meta, Google & Programmatic, the team partners closely with clients to unlock the full potential of eCommerce marketing—turning insights into action, and clicks into conversions.

The part you will play

We are looking for a visionary and dynamic Regional Brand Marketing Strategist to join our team. This role operates at the exciting intersection of scale and strategy. You will hold a dual mandate: acting as a "horizontal" capability builder to develop a standardized, high-performing social commerce machine across markets, while also serving as the "vertical" strategic lead for key brand accounts.

You will not just be a thinker, but a capability builder who bridges the gap between overarching business goals, audience insights, full-funnel activation, and compelling content.

As a Regional Brand Marketing Lead, you will take charge of 

1. Brand Strategy & Account Leadership

• Own and develop strong, differentiated brand marketing strategies for assigned key accounts, grounded in:
• Business objectives
• Category dynamics
• Audience insights
• Act as the strategic lead on accounts, ensuring clarity and consistency across all marketing initiatives.
• Lead strategic conversations in pitches and QBRs, bringing a senior point of view and cross-market insights.

2. Full-Funnel Strategy & Translation

• Translate business strategy into end-to-end full-funnel marketing plans, including:
• Audience persona definition
• Funnel design (awareness → consideration → conversion)
• Channel roles (TikTok, Meta, marketplaces, etc.)
• Content strategy (what to say, not just what to produce)
• Ensure alignment and consistency across the full funnel and all channels.

3. Strategic Direction & Execution Alignment

• Provide clear strategic direction to:
• Creative teams (briefing, messaging, content approach)
• Performance teams (activation logic, channel strategy)
• Work at account level to ensure seamless execution of the strategy.

4. Data-Driven Strategy & Innovation

• Leverage tools and data sources such as:
• TikTok MarketScope
• Category benchmarks
• Competitive landscape analysis
• Translate insights into actionable strategic recommendations to drive growth on assigned accounts.

What we are looking for - the ideal profile

• Bachelor’s degree in Marketing, Media, Business, or any related fields
• 8+ years of experience in full-funnel performance marketing. 
• Experience in brand strategy, campaign planning, or integrated marketing.
• Proven experience in social commerce and digital platforms (TikTok, Shopee, Lazada, Meta).
• Ability to link creativity with performance metrics and business outcomes.
• Strong storytelling and presentation skills.
• Strategic thinker with a data-driven mindset.
• Experience in ecommerce or agency environments is a plus.

What We Do  

We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines.   

This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia. 

What You Will Do

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design, develop, test, integrate and maintain quality firmware for eHDD using best practices like unit test, CI and Agile methodologies.  
• Design and implementation of data structures, software algorithms, data path, and drivers for hardware cores using latest standards C++ and Python.   
• Participate in significant technical investigations from problem statement to conclusions.  
• Creates design documents pertinent to the various phases of firmware development. 
• Devise strategies for in-depth functionality and compatibility testing of complex drive features. 

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.

Planner 2 - Production Control

We are seeking an experienced Planner 2 to join our Production Control team. In this role, you will be responsible for developing and maintaining production schedules, optimizing inventory levels, and ensuring efficient coordination between planning, production, and supply chain functions. You will play a critical role in meeting customer demand while minimizing costs and maximizing operational efficiency.

Key Responsibilities:

• Develop and maintain accurate production schedules based on demand forecasts, inventory levels, and production capacity
• Monitor and analyze production metrics, identifying bottlenecks and recommending process improvements
• Coordinate with production, procurement, and logistics teams to ensure timely material availability and on-time delivery
• Prepare and present production reports, forecasts, and performance dashboards to management
• Collaborate with sales and customer service teams to address demand changes and special requests
• Utilize planning software and systems to track production status and generate scheduling reports
• Support continuous improvement initiatives to enhance planning accuracy and operational efficiency
• Communicate effectively with cross-functional teams to resolve scheduling conflicts and production issues

We're looking for a detail-oriented and analytical Planner 2, Production Planning to join our production planning team in Petaling Jaya, Malaysia. In this role, you will be responsible for developing and executing production schedules that optimize our manufacturing operations while ensuring efficient resource utilization. You will work collaboratively with cross-functional teams to analyze demand forecasts, manage inventory levels, and drive continuous improvement in our production processes.

• Develop, maintain, and update production schedules based on demand forecasts, inventory levels, and manufacturing capacity
• Analyze production data and key performance indicators (KPIs) to identify trends, bottlenecks, and opportunities for optimization
• Coordinate with manufacturing, supply chain, and procurement teams to ensure alignment on production plans and timelines
• Monitor inventory levels and adjust production plans to balance supply and demand effectively
• Prepare comprehensive production reports and performance analysis for management review
• Manage and maintain production planning systems and databases to ensure data accuracy and accessibility
• Identify and resolve production constraints and scheduling conflicts in a timely manner
• Support capacity planning initiatives and resource allocation strategies
• Collaborate on continuous improvement projects to enhance production efficiency and reduce costs
• Communicate production status updates and forecasts to relevant stakeholders

Broad Functions

Working within Supply Chain & Procurement, as part of the Sustainability Team, this role will provide support to deliver sustainability objectives across the end-to-end supply chain.

Responsible for Sustainability and Integrated Management System-related programs in the supply chain. 

Essential Duties & Responsibilities  

Initially focusing on activity in relation to the responsible sourcing management within supply chain ethical standards and sustainable sourcing initiatives across Western Digital. The position will manage due diligence processes, supply chain mapping, and insights, whilst helping to develop and embed more sustainable supply chain practices.

The role will support the corporate sustainability team and may undertake specific supply chain focused projects to help deliver solutions.

Accountability

In order for the incumbent to deliver the expected outcome, the incumbent is authorized to perform the following:

• Responsible for developing and managing supply chain mapping tools and databases.
• Communication and issue of information to supply chain, ensuring clarity, appropriate messaging and timeliness. Instigate and conduct supplier meetings where appropriate to support sustainability objectives.
• Co-ordination of supplier meeting, including tracking invites, responses and supporting with presentations.
• Ensuring that all relevant insights are captured and processed in a timely and accurate manner. This is to be achieved by collaborating closely with various business partners.
• Evaluating procurement and supply chain insights, identifying and pursuing missing data and working to improve the quality of data. Make recommendations and ensure clear communication of requirements through the supply chain. Assess and communicate risks.
• Preparing and issuing relevant data for reporting purposes, audit and cost/ benefit analysis.
• Using insights to identify opportunities and to make recommendations to improve approach, support the development of supply chain standards and help inform next phases of activity.
• Working alongside the Corporate Sustainability team to initiate and embed sustainability initiatives. Helping to implement agreed strategies and support objectives.
• Working in collaboration with various business partners, to enable the delivery of objectives. Where appropriate instigating and conducting stakeholder meetings, managing correspondence, building engagement and resolving queries.
• Developing knowledge and expertise as a sustainability and responsible sourcing specialist. Demonstrating in depth understanding of the broader industry, as well as relevant environmental and social considerations. Learning and managing new technical skills, processes and systems as required.
• Identifying further opportunities to help develop sustainability objectives. Supported by Category Manager and Corporate Sustainability team.
• Promoting good inter departmental relations and contributing to the establishment of a professional and efficient department reputation.

As a Principal Equipment Engineer specializing in sputter media manufacturing, you will serve as the technical authority and strategic leader for sputtering equipment, manufacturing technology, and engineering innovation within the organization. You will lead advanced equipment engineering initiatives, drive long-term technology roadmaps, and provide expert-level support for equipment reliability, manufacturing excellence, and next-generation HDD product development. This role requires strong technical expertise in sputtering systems, vacuum technology, automation, and advanced manufacturing processes, along with the ability to influence cross-functional organizations, mentor engineering teams, and lead large-scale strategic projects across multiple manufacturing areas.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead strategic equipment engineering initiatives to improve equipment reliability, manufacturing efficiency, OEE performance, and long-term operational sustainability.
• Lead complex equipment troubleshooting and advanced root cause analysis for critical manufacturing issues, implementing robust corrective and preventive actions.
• Develop and standardize best-in-class engineering practices, maintenance strategies, and equipment performance optimization methodologies across manufacturing operations.
• Lead major equipment upgrades, system redesigns, automation integration, and machine conversion programs to enhance manufacturing capability and productivity.
• Provide technical leadership for new equipment development, factory expansion projects, equipment qualification, commissioning, and production ramp activities.
• Collaborate closely with Process Engineering, Yield Engineering, Production, Quality, Facilities, and Global Engineering teams to achieve manufacturing and technology objectives.
• Drive predictive maintenance, reliability engineering, and data analytics initiatives using SPC, equipment monitoring systems, and advanced failure analysis techniques.
• Lead engineering evaluations for new technologies, automation solutions, AI-driven manufacturing applications, and Industry 4.0 initiatives to improve operational performance.
• Establish equipment standards, technical specifications, engineering governance, and operational guidelines to ensure consistency across manufacturing operations.
• Provide expert guidance in vacuum systems, plasma generation, sputtering processes, automation controls, robotics, and equipment architecture optimization.
• Lead supplier technical engagements, OEM partnerships, and external engineering collaborations to support technology development, equipment enhancement, and problem resolution.
• Mentor and develop engineers, technical specialists, and engineering leaders by strengthening technical competencies, leadership capabilities, and knowledge-sharing culture.
• Drive cost reduction initiatives through equipment optimization, spare part management, energy efficiency improvements, and operational excellence programs.
• Lead engineering reviews, failure analysis discussions, and technical presentations for senior management and global engineering organizations.
• Ensure compliance with all safety regulations, company policies, environmental requirements, and industry standards related to equipment operation and engineering activities.
• Promote continuous improvement culture through Lean Manufacturing, Six Sigma methodologies, and engineering innovation programs.

We’re looking for a motivated and dynamic Sales Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

This position sits in our Payments team, a fast-growing part of our organization which offers businesses a suite of payments and collections products in one easy-to-use digital platform. This role will be instrumental in supporting the team's ability to adapt to new challenges, streamline operations, and contribute to the overall efficiency and effectiveness of our compliance processes.

• With relevant Compliance/Payments experience that can hit the ground running to support day-to-day tasks
• Strong team player and willing to take up regional work
• Strong communication and analytical skills
• Take initiative to challenge/improve status quo and be problem solver

For more information on our payments team, kindly visit our website https://www.cardup.co/

What will you do :

• Support regional day-to-day operational compliance tasks including payment approval, customer onboarding (including CDD and EDD) and transaction monitoring
• Conduct and review PEP/sanctions checks and adverse news screening
• Perform suspicious transaction/fraud investigation across markets and suggest next course of action
• Collaborate with different teams, such as sales/cs, finance and engineering team to handle client queries
• Assist in ad hoc project assigned by team leader including periodic account review, platform process improvement project, etc
• Keep informed about industry developments, trends and best practices and assess its effect on operational processes

• Bachelor’s degree in business administration, finance or relevant field
• 2+ years of operations, compliance and/or KYC experience, ideally within financial services or payments industry
• Good knowledge of AM/CFT and onboarding industry processes and fraud trends
• Attention to details and hands on attitude able to complete tasks with tight deadlines
• An analytical mindset with excellent organizational skills
• Strong critical thinking, problem solving and communication skills
• Sound judgment and strong sense of ethics
• Transaction monitoring (i.e. identify suspicious transactions behaviors)
• Fluent in English speaking and writing is a must (can speak/write in Bahasa is a bonus)

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN A LIFE OF 

We are looking for a creative and dynamic candidate to join our high-performing marketing team! The candidate will be closely involved in the development of campaigns designed to promote The Flexi Group’s brand and services across all markets. This is an expansive and multifaceted role that will get you hands-on experience in content production, events and project management, paid digital marketing campaigns & many more opportunities exploring marketing channels. 

The right candidate will be a self-starter, idea-generator and ready to tackle a multitude of exciting projects and enthusiastically overcome obstacles in creative ways.

If you’re looking for a role that’s fast-paced and challenging which allows you to think outside the box, this would be a perfect role for you. This role is open to fresh graduates or graduates with 1-2 years of relevant experience. 

PROJECT MANAGEMENT AND CONTENT PRODUCTION

• Propose new content/ campaign ideas, both contextual and new marketing mediums
• Take the lead in suggesting and communicating with KOL’s to drive engagement across The Flexi Group’s social platforms.
• Blog and content copy writing. 
• Working in partnership with the Art team, support the creation of in-house visual content (Graphic & Video)
• Manage SMM campaigns and Attend events to capture content for Common Grounds social media channels and to support event organisers 
• Assist in the onboarding and management of 3rd party marketing partners (Website updates, Contract development, App updates, Events etc)  to expand The Flexi Group’s brand presence

DIGITAL MARKETING

• Develop and manage SEM to support brand awareness and lead generation
• Assist Ad operations team in daily report generation and campaign management. 
• Review campaign results to identify optimisation opportunities and improve conversion rates
• Bring fresh ideas to the table by proposing new campaigns and collaborations

• Log monthly Google Analytics data to track campaign performance, identify trends, and feed marketing reports

WEBSITE MANAGEMENT 

• Update websites with monthly sales promotions designed to generate leads for specific memberships or services (WordPress Training provided)
• Perform website audits to identify SEO improvements, ensure all copy is up to date and Language is on brand.
• Support with website health checks and maintenance

• University Degree holder in Marketing, communications or any related discipline preferred
• 1-2 years digital marketing experience would be ideal, however fresh graduates with a portfolio are welcome to apply
• Creative, solution oriented and fast learner
• Outstanding communication and organisational skills along with a strong attention to detail and deadlines
• Native English speaker, any additional languages would be an advantage
• Interest in video production and graphic design
• Experience in WordPress, Google Analytics, Google Ads & Facebook Business Manager preferred

YOUR MISSION _________

RETAIL SALES DEVELOPMENT:

• Take ownership of sell-in executive for the brands.
• Monitor sales on daily basis and follow up with retail staff to ensure consistency of customer service delivery and to achieve monthly sales targets.
• Plan and execute trade activations to support new launches and brand’s key bets such as animations, beauty workshops and events for both Sephora.
• Work closely with marketing team for new launch product forecasting to ensure sufficient stocks to achieve sell-in and sell-out targets
• Provide weekly and monthly sales results analysis for both sell-in and sell-out and develop strategies and action plans to improve performance and close the sales gap between actual vs budget. 
• Discuss with Assistance Retail & Education Manager to identify, negotiate and secure external promo sites in Sephora to achieve brand/launch objectives.

RETAIL COORDINATION & OPERATIONS:

• Monitor stocks inventory weekly to ensure all top best-selling SKUs have sufficient stocks in all stores. Work closely with brand coordinator and Sephora teams for new launch first sell-in and monthly stocks replenishment in a timely manner.
• Develop, coordinate, and plan trade activities and trade mechanics across Sephora top doors and aim at achieving launch objectives and to boost sales during slow period.
• Coordinate sales events: Sephora launch pads, makeup workshops, corporate workshops
• Work with brand coordinator to manage and monitor POSM costs such as testers, counter maintenance spent, and provide updates to Assistant Marketing Manager regularly.
• Provide qualitative feedback for new launches to identify market’s needs and opportunities. 
• Keep abreast and compile competitors’ activities and consumer trends in the market.
• Participate in every stock count event in the Boutique.  
• Work with Assistant Retail & Education manager in hiring manpower to support event. 

EDUCATION:

• To develop training action plans, ensuring service excellence of frontline staff, in line with business objectives.
• Adapt both face-to-face and digital training content from HQ training materials for local usages.
• Provide coaching and guidance to trainers to enhance training quality and sales techniques.
• Develop MU Experts makeup skills, digital content creation skills and product knowledge.
• Work with Assistant Retail & Education Manager to monitor and follow up with annual MU Expert assessment with relevant action plan.
• Compile, analysis and report key performance indicators on ongoing training activities. 

BRAND IMAGE/VM EXECUTION:

• Ensure stores’ VM (new launch POSM), updates of grids, testers display are according to Regional VM guidelines
• Coach & delegate to appointed MU experts the delivery of VM excellence 
• Able to feedback and propose recommendations to Marketing and VM team based on market changes, business opportunities
• Be on-site to help & support MU Experts during new store/launch set up.
   

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We’re looking for a customer-centric teammate with a strong drive for continuous improvement to join our lean and dynamic CX team, which primarily supports our investment products.

In this role, you’ll engage leads throughout the conversion funnel, guiding them into becoming potential investors while ensuring a smooth and impactful customer journey. You’ll thrive here if you enjoy collaborating in a fast-paced, growth-driven start-up environment.

What you will do:

• Delivering a best in class customer experience in person and via our omni-channel support. Engaging customers with speed, empathy and effectiveness, while building trust-based and enduring relationships.
• On-boarding customers by processing their applications and performing KYC checks.
• Perform any day-to-day operational tasks under CX team’s portfolio.
• Assist in preparing reports.
• Taking ownership of customer success metrics, from a company to a personal level.
• Demonstrating strong personal values and a commitment that is in line with our mission and company values.

What we are looking for:

• Have 1 - 2 years experience in Customer Experience or Customer Support.
• Fluency in written and spoken English and Malay. Fluency in Chinese will be a huge added advantage.
• Experience in both handling customers’ inquiries and operation will be an added advantage.
• Experience in Excel and report preparation.
• Good critical thinking skills, self-motivated, meticulous and able to work independently to achieve defined targets.
• Persuasive and possesses strong inter-personal skills and able to maintain strong client relationships.
• You’re the first to roll up your sleeve in any BAU and ad-hoc tasks.
• Having experience in the financial services or fintech industries will be an advantage.

What it is in for you:

• Explore and contribute to continuous improvement projects.
• Solve problems and challenge the status quo in our daily tasks.
• Discretion on how to apply a vast array of metrics and data to solve challenging and interesting problems.
• Assist Managers on all things that impact the customer experience, including process, automation, UI/UX and much more.

BROAD FUNCTIONS :

· To plan, coordinate and follow-up sputter systems start-up / conversion activities and process

documentation.

· To audit sputter parameters and practice periodically, include online SPC and procedure

conformance.

· To lead sputter process related issues trouble shooting (common causes), work closely with shift

process team in sputter process sustaining, trouble shooting & improvement in order to achieve

sputter utilization (down time), yield & quality goal.

· To lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which

include new products/machines/process qualification.

· To lead, supervise and coach/train process tech, include engineering specialist and characterize

technicians.

RESPONSIBILITIES :

Regular

· Responsible for sputter process related issues trouble shooting (common causes), work closely

with Shift process team in sputter process sustaining, trouble shooting & improvement in order to

achieve sputter utilization (down time) & quality goal.

· Responsible to lead, supervise and coach/train process tech, include engineering specialist and

characterize technicians. Responsible to train and share PMR/DS sputter process and yield

improvement knowledge with the team.

· Responsible for sputter parameters monitoring, include online SPC monitoring and procedure

conformance.

· Responsible for sputter machine start-up include process characterize (new products & process

changes).

· Responsible for new products/machines/process qualification.

· Responsible for sputter process improvement projects (SU/STT/Cost/Quality/PPH & others).

Others include FMEA.

· Understand and accept responsibility for performing jobs safely

· Follow safety and health rules

· Responsible to assist in sputter yield related issues trouble shooting (common causes). Work

closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order

to achieve sputter yield goal. This includes 0725 Operation Yield Improvement.

· Other supervisor assigned task

Improve Media magnetic baseline: ACC% and to enable process stability and repeatability via recipe tuning and optimization. Responsible for new product qualifications.  

ABOUT YOUR ROLE:

You will manage the downstream operations, focusing on the interface between Malaysia warehouses (internal and external) and Customer Service to ensure seamless delivery execution.  

YOUR RESPONSIBILITIES WILL INCLUDE:

1. Operational Execution & Dispatch Planning

   • Manage daily order processing for dispatch planning to meet customers request date

   • Maintain Work Order (WO) processing and ensure accurate scheduling

   • Coordinate WIP transfer between plants or external warehouses to the Distribution Centre

   • Coordinate delivery from Third Party warehouse to customers on time

   • Dropshipment coordination to ensure orders and shipping documents are accurate and ready on time.

2. Delivery Monitoring & Backorder Management

   • Monitor and track the delivery schedule - identify and flag out potential delays

   • Perform backorder tracking, including the maintenance of reason codes and the development of proactive action plans

   • Manage and report on customers’ backlog to maintain service transparency 

   • Tracking goods return with transporter

3. Cross-functional Coordination

   • Coordinate Scheduled Shipment Dates (SSD) between Customer Service (CS) and the Inventory Specialist Team

   • Work closely with National Leaders in a hybrid model to ensure alignment across both national and regional fulfillment functions.

4. Reporting & Performance Analytics  

   • Generate & analyze Dispatch Reports to track operational efficiency 

   • Develop and maintain Customer Service scorecards and Customers Indent Shipment Reports

• Support departmental objectives and daily test operations
• Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications
• Support continuous cost improvement initiatives related to test heads
• Support continuous quality improvement initiatives especially analysis on customer returns.
• Drive continuous test process and quality system improvement (e.g. SMART Test, CAS)
• Coordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runs
• Improve product quality through early detection, prevention, and post‑test failure analysis
• Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance
• Ensure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective
• Verify, control, monitor, and propagate new processes and new equipment into PN Test
• Coordinate deployment and updates of test machine, robot, and tester software
• Assist engineers with daily operational support and special projects
• Ensure compliance with ISO standards, documentation, safety rules, and cleanroom protocols

• Support departmental objectives and daily test operations
• Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications
• Support continuous cost improvement initiatives related to test heads
• Support continuous quality improvement initiatives especially analysis on customer returns.
• Drive continuous test process and quality system improvement (e.g. SMART Test, CAS)
• Coordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runs
• Improve product quality through early detection, prevention, and post‑test failure analysis
• Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance
• Ensure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective
• Verify, control, monitor, and propagate new processes and new equipment into PN Test
• Coordinate deployment and updates of test machine, robot, and tester software
• Assist engineers with daily operational support and special projects
• Ensure compliance with ISO standards, documentation, safety rules, and cleanroom protocols

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The MRE Engineering Technician is responsible for executing DET Guzik and QMT testing activities, supporting production and engineering operations through accurate data collection, analysis, troubleshooting, and tester buyoff. This role ensures test quality, equipment readiness, and timely data reporting to support continuous manufacturing performance and quality improvement.

• Perform all types of DET Guzik and QMT testing, ensuring no delays and consistent, stable measurement results that meet Test Criteria
• Compile and upload test data to Online SPC timely to meet expected Test TAT, and continuously update all test requests and tracking documentation
• Conduct tester conversion buyoff, troubleshooting, and head changes as required
• Support data package compilation for NPI, SMO, Time Slice and other requests as assigned
• Manage reference and head issuance, inventory, screening activities, and reference generation
• Communicate test information clearly during shift handovers to ensure continuity of operations
• Maintain MRE lab 7S standards, comply with all safety and health regulations, and support engineering teams as directed
• Work in cleanroom environment with rotating 12-hour shift patterns and cross-plant support as required

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth.

Responsibilities:

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations.
• Assist sales representatives in updating decks with NIQ branding, ensuring all sales content is polished and client-ready.
• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency.
• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies.
• Handle invoicing and contract renewals, ensuring timely and accurate billing processes.
• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with operations and sales representatives on pending tasks.