Job Scope: Accounts & Finance Executive

1. Financial Record Keeping

* Maintain full set of accounts (AP, AR, GL)

* Record daily transactions (invoices, receipts, payments)

* Ensure proper documentation and filing of financial records

2. Accounts Payable (AP)

* Process supplier invoices and payments

* Monitor payment schedules and due dates

* Reconcile supplier statements

3. Accounts Receivable (AR)

* Issue invoices to clients/students

* Monitor outstanding payments and follow up on collections

* Update debtor aging reports

4. Financial Reporting

* Prepare monthly financial reports (P&L, Balance Sheet, Cash Flow)

* Assist in budget preparation and financial forecasting

* Provide analysis on company financial performance

5. Bank & Reconciliation

* Perform bank reconciliation

* Monitor cash flow and company expenses

* Ensure accuracy between bank and accounting records

6. Tax & Compliance (Malaysia Context)

* Assist in SST / tax filing (if applicable)

* Liaise with auditors, tax agents, and company secretary

* Ensure compliance with financial regulations and policies

7. Payroll & Expenses

* Process staff payroll (salary, EPF, SOCSO, EIS)

* Handle staff claims and reimbursements

* Maintain payroll records

8. Audit Support

* Prepare documents for internal & external audits

* Ensure proper financial controls and procedures

9. System & Process Management

* Use accounting software (e.g., SQL, AutoCount, Xero)

* Improve financial processes and reporting efficiency

* Maintain database accuracy

10. Administrative & Support Role

* Support management with financial insights

* Assist in budgeting for events/projects (e.g., education fairs, tours)

* Work closely with sales/operations team

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code

Company Description

QT Kidz Sdn Bhd is an established coding academy, as an official Digital Maker Hub awarded by Malaysia Digital Economy Corporation (MDEC), with the primary objective to enhance digital transformation in Malaysia and nurture digital talent by introducing programming-related classes and activities to the younger generation. Currently, we are operating 2 centres in Seremban, Negeri Sembilan State.

Role Description

This is a full-time, on-site role located in Seremban for Tech Instructor. The Tech Instructor will be responsible for conducting daily training, developing and implementing training programs, training analysis and delivering presentations. This role will also involve collaborating with schools, organising events to enhance students' skills and knowledge.

Job Scopes:

1. Deliver online and physical coding lessons effectively and prepare the necessary material according to the planned schedule.
2. Motivate students to learn creatively during the lessons.
3. Coaching and mentoring students in their regular classes and competitions.
4. Consult and manage enquiries from parents.
5. Conduct classes at the location assigned by management
6. Conduct research and development to deliver new course programs or projects.
7. Take part in marketing events planned by the company.
8. Building good relationships with students and parents
9. Handle the administrative work assigned.

Job Requirements:

1. Candidate must possess at least a Diploma in IT, Engineering, Education or related field.
2. Candidate must be able to work in Seremban, Negeri Sembilan
3. Candidate must be able to work full-time on Saturday and Sunday
4. Candidate must be fluent in English. The ability to communicate in Mandarin will be an added advantage.
5. Candidate with experience in Python / Micro: bit or Arduino / Game development / 3D Design skills will be an added advantage.
6. Experience in developing and delivering training programs will be an added advantage.
7. Computer literacy, strong Presentation and good interpersonal skills.
8. Excellent written and verbal communication skills
9. Energetic and passionate in teaching.
10. A good team player actively promotes trust and openness.
11. Self-motivated and can work independently
12. Training on coding will be provided.
13. Fresh graduates are welcome to apply.

1. Monthly Team Gathering and Makan Time
2. Upskill opportunity
3. Exploration to new knowledge and products
4. Opportunity to be promoted to manage our new branches.

角色與職責：

學生招生（日常工作）

• 為學生提供諮詢和幫助，使其做出最明智的決定；
• 發展及加強諮詢服務；
• 跟進學生的諮詢/申請/入學情況；
• 以適當、及時的方式處理學生和家長的回饋、詢問和投訴，並遵守服務標準；
• 維護學生資料庫；
• 負責處理所有辦公室行政事務

行銷/活動

• 制定並執行本地行銷計劃/預算；
• 負責處理和執行線上線下銷售和行銷活動/事件，例如路演、教育展、演示、直郵和活動後勤；
• 推廣及宣傳教育及教育機構；
• 識別新的細分市場；
• 獲取和更新市場情報；
• 提升AUG品牌知名度/影響力

公關

• 與各機構代表建立良好的關係；
• 與任何特殊團體（例如學生俱樂部/協會、專業協會）建立和維護關係；
• 擔任與當地合作夥伴/代理商的聯絡人；
• 訪問中小學、學院和大學，與校長和學校輔導員建立聯繫。

任何其他分配的任務和項目。

福利待遇

• 津貼（出差、交通等）
• 附近公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人休假
• 個人發展機會
• 有薪培訓和發展

Company Description

QT Kidz Sdn Bhd is an established coding academy, as an official Digital Maker Hub awarded by Malaysia Digital Economy Corporation (MDEC), with the primary objective to enhance digital transformation in Malaysia and nurture digital talent by introducing programming-related classes and activities to the younger generation. Currently, we are operating 2 centres in Seremban, Negeri Sembilan State.

Role Description

This is a full-time, on-site role located in Seremban for Tech Instructor. The Tech Instructor will be responsible for conducting daily training, developing and implementing training programs, training analysis and delivering presentations. This role will also involve collaborating with schools, organising events to enhance students' skills and knowledge.

Job Scopes:

1. Deliver online and physical coding lessons effectively and prepare the necessary material according to the planned schedule.
2. Motivate students to learn creatively during the lessons.
3. Coaching and mentoring students in their regular classes and competitions.
4. Consult and manage enquiries from parents.
5. Conduct classes at the location assigned by management
6. Conduct research and development to deliver new course programs or projects.
7. Take part in marketing events planned by the company.
8. Building good relationships with students and parents
9. Handle the administrative work assigned.

Job Requirements:

1. Candidate must possess at least a Diploma in IT, Engineering, Education or related field.
2. Candidate must be able to work in Seremban, Negeri Sembilan
3. Candidate must be able to work full-time on Saturday and Sunday
4. Candidate must be fluent in English. The ability to communicate in Mandarin will be an added advantage.
5. Candidate with experience in Python / Micro: bit or Arduino / Game development / 3D Design skills will be an added advantage.
6. Experience in developing and delivering training programs will be an added advantage.
7. Computer literacy, strong Presentation and good interpersonal skills.
8. Excellent written and verbal communication skills
9. Energetic and passionate in teaching.
10. A good team player actively promotes trust and openness.
11. Self-motivated and can work independently
12. Training on coding will be provided.
13. Fresh graduates are welcome to apply.

1. Monthly Team Gathering and Makan Time
2. Upskill opportunity
3. Exploration to new knowledge and products
4. Opportunity to be promoted to manage our new branches.

Roles & Responsibilities:

Student Recruitment (On a day-to-day basis)

• To counsel and assist students to make best-informed decisions;
• To develop and enhance the counselling services;
• To follow up on students enquiry / application / acceptance;
• To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
• To maintain student database;
• To handle all office administrative matters

Marketing / Events

• To document and implement local marketing plan / budget;
• To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, presentations, direct mailing and activity logistics;
• To promote and market education and institutions;
• To identify new markets segment;
• To obtain and update market intelligence;
• To raise profile / awareness of the AUG Brand

Public Relations

• To build excellent relationship with representatives from institutions;
• To develop and maintain relationship with any special group (ie. Student clubs / associations, professional association);
• To be a liaison person with local partners / sub-agents;
• To visit schools, colleges and universities and build relationship with principles and school counsellors

Any additional tasks and project assigned.

Perks & Benefits

• Allowance (travel outstation, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Paid training and development

Job Descriptions:

1. Deliver lectures and tutorials in accounting/finance related subjects, ensuring alignment with the programme syllabus (must follow the syllabus of specific degree programme).

2. Develop comprehensive lesson plans and prepare all necessary teaching materials and documents.

3. Participate in departmental meetings, trainings, and academic development activities.

4. Provide clear academic guidance, support, and timely feedback to students.

5. (Part Time / Contract) to teach the following subjects (from Sep 2026 to Mar 2027): Introduction to Finance, Financial Management, Accounting: Market and Organisations

Requirements:

1. Minimum Master's degree in Business/Accounting/Finance or professsional qualifications

2. Follow academic directives from Head of Programme and work collaboratively within a team.

3. Candidate must have at least 2 years of teaching experience with certified teaching permit.

4. Independent Contractor position(s) available.

5. Allocate in Crescendo International College, Desa Cemerlang.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Paid training and development

職位描述：

1. 講授會計/金融相關科目的課程和輔導課，確保與課程大綱一致（必須遵循特定學位課程的大綱）。

2. 制定全面的課程計劃，並準備所有必要的教學材料和文件。

3. 參加部門會議、訓練和學術發展活動。

4. 為學生提供清晰的學業指導、支持和及時的回饋。

5. （兼職/合約制）教授以下科目（2026年9月至2027年3月）：財務概論、財務管理、會計：市場與組織

要求：

1. 至少擁有商業/會計/金融專業的碩士學位或相關專業資格證書

2. 遵循專案負責人的學術指示，並在團隊中協作工作。

3. 應徵者必須有至少2年的教學經驗，並持有教師資格證。

4. 現有獨立承包商職缺。

5. 分配在Crescendo International College, Desa Cemerlang。

福利待遇

• 附近公共交通
• 中心位置
• 彈性的工作時間
• 有薪培訓和發展

Company Description

QT Kidz Sdn Bhd is an established coding academy, as an official Digital Maker Hub awarded by Malaysia Digital Economy Corporation (MDEC), with the primary objective to enhance digital transformation in Malaysia and nurture digital talent by introducing programming-related classes and activities to the younger generation. Currently, we are operating 2 centres in Seremban, Negeri Sembilan State.

Role Description

This is a full-time, on-site role located in Seremban for Tech Instructor. The Tech Instructor will be responsible for conducting daily training, developing and implementing training programs, training analysis and delivering presentations. This role will also involve collaborating with schools, organising events to enhance students' skills and knowledge.

Job Scopes:

1. Deliver online and physical coding lessons effectively and prepare the necessary material according to the planned schedule.
2. Motivate students to learn creatively during the lessons.
3. Coaching and mentoring students in their regular classes and competitions.
4. Consult and manage enquiries from parents.
5. Conduct classes at the location assigned by management
6. Conduct research and development to deliver new course programs or projects.
7. Take part in marketing events planned by the company.
8. Building good relationships with students and parents
9. Handle the administrative work assigned.

Job Requirements:

1. Candidate must possess at least a Diploma in IT, Engineering, Education or related field.
2. Candidate must be able to work in Seremban, Negeri Sembilan
3. Candidate must be able to work full-time on Saturday and Sunday
4. Candidate must be fluent in English. The ability to communicate in Mandarin will be an added advantage.
5. Candidate with experience in Python / Micro: bit or Arduino / Game development / 3D Design skills will be an added advantage.
6. Experience in developing and delivering training programs will be an added advantage.
7. Computer literacy, strong Presentation and good interpersonal skills.
8. Excellent written and verbal communication skills
9. Energetic and passionate in teaching.
10. A good team player actively promotes trust and openness.
11. Self-motivated and can work independently
12. Training on coding will be provided.
13. Fresh graduates are welcome to apply.

1. Monthly Team Gathering and Makan Time
2. Upskill opportunity
3. Exploration to new knowledge and products
4. Opportunity to be promoted to manage our new branches.

 ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Conduct classroom training for New Hire operators
• Plan, develop, and deliver technical training sessions to Direct Labor employees
• Develop criteria to evaluate the effectiveness of training activities
• Develop training materials
• Document training events
• Compile and publish training metrics
• Identify potential quality problems, compliance gaps, and possible process efficiency improvements to production management
• Provide feedback and corrective action from the daily defect review
• Train and certify Direct Labor on general training and production process
• Participate in SGA / Team Excellence activities
• Conduct MSA to operators

About the Role

We are looking for an enthusiastic and proactive HR Intern to support our People Engagement & Learning initiatives. This internship offers hands-on exposure to employee engagement, learning and development, wellness programs, corporate events, and HR operations. The intern will work closely with the HR team to create meaningful employee experiences while gaining practical HR knowledge in a dynamic and growing organization.

Key Responsibilities

Employee Engagement & Culture

• Assist in planning and coordinating employee engagement activities, wellness programs, festive celebrations, and company events.

• Support company-wide initiatives such as Sports Day, Annual Dinner, CSR activities, and culture-building programs.

• Prepare event communications, registration forms, attendance tracking, and post event reports.

• Coordinate logistics, venue arrangements, participant registration, and vendor communications.

• Assist in designing employee surveys and compiling survey results.

• Support internal communication campaigns and employee announcements.

Learning & Development

• Assist in coordinating training programs, workshops, webinars, and learning initiatives.

• Manage training registrations, attendance records, and training evaluations.

• Coordinate with training providers, participants, and internal stakeholders.

• Support HRDC claim documentation and training administration.

• Update and maintain training records, trackers, and learning databases.

• Assist in preparing training materials, certificates, and learning reports.

HR Administration

• Maintain organized filing and documentation for engagement and training activities.

• Assist with data entry, report preparation, and HR-related administrative tasks.

• Support employee onboarding activities and orientation sessions when required.

• Perform other HR-related duties and special projects assigned by the supervisor.

• Currently pursuing Bachelor’s Degree in Human Resource Management, Business Administration, Psychology, Communications, or related fields.
• Proficient in Microsoft Office applications (Excel, PowerPoint, Word).

• Familiarity with Canva, Microsoft Forms, or design tools will be an added advantage.

• Strong organizational and multitasking skills.

• Good communication and interpersonal skills.

• Detail-oriented, proactive, and willing to learn.

• Able to work independently and collaboratively in a team environment.

Derq is an MIT spinoff building AI-powered traffic safety and smart infrastructure. We’re a team of passionate innovators, leveraging the latest in AI and technology to transform the future of mobility. Our platform enhances road safety and traffic management by turning real-time data into actionable insights for cities and road operators. Our patented technology collects and analyzes data from connected sensors like cameras, radar, and traffic signal controllers to help predict and prevent road incidents. We deploy edge and cloud solutions that make intersections and highways safer and smarter.

Role Overview

As a ML Quality Assurance Engineer at Derq, you will play a critical role in ensuring the reliability, accuracy, and performance of our computer vision and machine learning based products. You will work closely with our development team to design and execute comprehensive test strategies, identify and report defects, and help improve the overall quality of our customer facing AI products, using data analytics.

Key Responsibilities

• Collaborate with AI development and product teams to understand product requirements and design effective test plans and test cases for AI based products
• Strategize evaluation methodologies, gathering data and evaluation reporting
• Perform data analytics on large datasets
• Monitor and track anomalies within product’s content and statistics
• Train and deploy ML models to help boost product performance
• Create and maintain detailed documentation of test processes, methodologies, and findings
• Keep up to date with advancements in the field to optimize internal processes and workflows
• Interface and coordinate with Engineering team
• Foster a collaborative, proactive team environment that values shared success.

• Bachelor’s degree in an analytical domain such as Machine Learning, Computer Science, or a related discipline

• Python, Javascript and SQL Knowledge/Experience
• Familiarity with classical Machine Learning Models such as Random Forest, SVM, Naive Bayes
• Core understanding of mathematical concepts for statistical inference
• Hands on with spreadsheet based querying and analytics
• Proficient with annotation tools such as CVAT
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
• Good command of English both oral and written and reporting skills
• Knowledge of basic statistical principles coupled with logical thinking, coherent reasoning and a detail-oriented attitude

• Prepares operators to accomplish job results by conducting, monitoring and evaluating process training.
• Conduct Operator Specific Skill (OSS) or Logistic Specific Skill (LSS) training for related associates on the assigned workstation according to the Standardized Work Sequence.
• Maintain up-to-date operators training records in Skill Matrix Database.
• Plan and schedule operators' training, certification and recertification and coordinate with production on the training schedule.
• Carry out Policy Deployments, Briefings and Simulations (Central Directives, BPS, WAtS etc).
• Evaluate operator performance for certification purposes.
• Prepare training material (e.g. training modules, training aids, notes).
• Constantly upgrade the current training manuals / methods (power point presentation & mpeg format) to ensure all training modules are applicable to the respective work stations (synchronized with BPS requirements).
• Work independently to obtain training materials (e.g. training aids, samples, notes, process info, quality indicators and correct work sequence).
• Participate actively in New Product Training during Engineering Build, Pre-Pilot and Pilot Runs to ensure all critical milestones are met for OSS and LSS Certification for new product.
• Maintain discipline at all time to ensure effective operators training.
• Ensure all training facilities are maintained in tip-top condition.
• Provide up-to-date operator training data whenever required.
• Prepare and execute documentations accurately and in a timely manner (e.g. Training Records, Training Attendance, OSS/OJT Tracking and Premium Forms).
• Conduct the monitoring of operators on the production shop floor by doing line audits to ensure operators follow the process stated in the Standardized Work Instruction and Quality Indication.
• To follow defined Standard Operating Procedures in the Department.
• Inform superiors on any non-confirming issues in the Training Section.
• Practice good housekeeping (7S), safety and security conscious at all times.
• Carry out any other duties assigned by immediate superior from time to time.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

Our Talent & People Team is the heartbeat of our organization - championing a culture where people thrive and potential is unlocked. From attracting top talent and shaping employee experiences to driving development, engagement, and retention, the team plays a strategic role in building and maintaining a high-performing, empowered workforce. We are here to grow with the business and for the people behind it.

The part you will play

This role will work closely with the Regional Learning & Development Specialist in supporting the development, coordination, and implementation of learning programs for both employees and clients. As an L&D Associate, you will collaborate with cross-functional teams and Subject Matter Experts (SMEs) to help create engaging, organized, and impactful training experiences.

As a Learning & Development Associate, you will 

• Assist in developing digital and instructor-led training modules.
• Collaborate with Subject Matter Experts (SMEs) to translate technical knowledge into engaging learning experiences.
• Collaborate in producing courses weekly using SCORM authoring tools for external clients.
• Act as a Project Team B member, supporting the production and revision of course outputs for clients.
• Manage content uploads, updates, and organization in the LMS.
• Assist the L&D Specialist in the rollout of courses and in mapping onboarding journeys.
• Track training activities, collect feedback, and prepare basic reports.
• Provide logistical support for training rollouts.

What we are looking for - the ideal profile

• 2-5 years of relevant work experience in training, education, HR, or related fields.
• Proficiency in using Articulate as a SCORM authoring tool (e.g., Storyline, Rise).
• Highly resourceful in creating engaging and effective learning materials.
• Strong understanding of learning principles, including instructional design best practices.
• Strong organizational skills and attention to detail.
• Proficiency in MS Office/Google Workspace; familiarity with e-learning tools is a plus.
• Good communication skills, with the ability to support training delivery and engage with learners.

In return, you will be getting

• Tackling the sophisticated people's challenges in the rapidly evolving e-commerce landscape with data insights and innovative solutions.    
• You will be joining an all-star People Team that consistently raises the bar by combining the systems and processes of a small multinational with the collaborative, innovative, and agile spirit of a startup in an ever-evolving world.
• With our team’s rapid growth and the People Team launching new initiatives to enhance both employee experience and performance, you will benefit from a wide range of opportunities for development. Our structured learning programs covering both functional skills and broader growth are designed to support you at every stage of your journey
• Our supportive culture and close collaboration between regional and local teams create a close-knit work environment which many in our team love and thrive in

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties 

#LI-AE1

Sr TQA Executive (Training & Quality Assurance)

About EPOS

Backed by Ant International, a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Job Summary

We are looking for a Senior TQA Executive (Training & Quality Assurance) to drive training effectiveness and quality excellence across customer service operations. This role is responsible for evaluating training delivery, assessing trainer performance, identifying operational gaps, and ensuring new hires are equipped to deliver high-quality customer support across voice, chat, and email channels. The ideal candidate is analytical, detail-oriented, and passionate about continuous improvement within customer experience operations.

Key Responsibilities

• Conduct audits and evaluations of customer service training sessions across voice, chat, and email support channels
• Assess trainer effectiveness and provide structured, actionable feedback to improve training delivery standards
• Identify gaps between training outcomes and actual operational performance, and recommend improvement initiatives
• Collaborate closely with Customer Service, Training, and QA teams to enhance overall service quality and training effectiveness
• Monitor and evaluate new hires’ post-training performance and onboarding readiness
• Facilitate calibration sessions to ensure consistency and alignment in training and quality evaluations
• Analyze operational metrics such as CSAT, QA scores, productivity, and error trends to drive data-backed improvements
• Support the continuous enhancement of training materials, SOPs, knowledge bases, and quality frameworks
• Participate in process improvement initiatives to strengthen customer experience and operational efficiency

Key Requirements

• Minimum 3 years of experience in Customer Service, Training, Quality Assurance, or related operational support functions
• Strong understanding of customer service operations, including voice, email, and chat support environments
• Experience in training audits, coaching, quality evaluations, or performance management
• Strong analytical and problem-solving skills with a data-driven mindset
• Excellent communication and stakeholder management skills
• Detail-oriented with the ability to identify performance gaps and improvement opportunities
• Able to work independently in a fast-paced and dynamic environment
• Experience within fintech, payments, e-commerce, or contact center environments will be an added advantage

The Financial Services ARM is responsible for the quality of enhanced due diligence reports produced for financial services clients. He/she will be responsible for a team of researchers to ensure that they produce clear, analytical and exceptionally well-written reports which help financial services Clients in the Asia Pacific region meet compliance and regulatory requirement.

He/she will be responsible for a range of tasks, including conducting scoping research, preparing proposal drafts, engaging with financial services clients to understand their requirements and answer follow up questions, managing enhanced due diligence reports to support major banking transactions such as IPOs and debt issuance, conducting desktop research and discreet interviews himself/herself, and reviewing and finalizing the reports drafted by junior researchers. He/she will also be responsible for overseeing the professional growth and development of his/her team members, and providing guidance and training to their work. He/she will support the work of his/her line manager in training managing internal and external resources in order to complete enhanced due diligence projects for financial institutions in a timely and effective manner

Project management of enhanced due diligence assignments for financial services clients

• Ensure that the enhanced due diligence reports produced by Scaled Diligence for its financial institutions clients are properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
• Assist in the proposal process, conduct scoping research, and communicate with clients to understand their requirements
• Manage projects of varying scale, finalize reports and organize research team in answering following up questions from financial institution clients
• Communicate directly with the clients, which primarily include members of the compliance or internal control departments of financial institutions, in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Review and approve (content and editorial) enhanced due diligence reports, ensuring projects are of high quality and meet Clients’ specifications
• Conduct research into specific topics and issues and draft summaries and findings in situations where contentious issues arise, either as part of a team or independently, depending on the requirement of the situation
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
• Engage with colleagues across Control Risks to address client queries

People Management

• Manage a team of researchers or senior researchers
• Define, for each team member, objectives and responsibilities in line with the practice goals
• Conduct performance reviews
• Ensure well-being and professional development of staff
• Support his/her line manager in recruiting new researchers

Regional research initiatives

• Interact regularly with researchers, supervisors, managers, and the Quality Assurance team to provide support and feedback on Scaled Diligence work
• Participate in discussions with other members of the Scaled Diligence team on potential service/product improvement

Essential

• Education to degree level (minimum of a bachelor’s or equivalent experience)
• 3 to 5 years of experience in executing and managing enhanced due diligence projects for financial institution clients, in particular pre-IPO due diligence projects
• Good understanding of the requirement of financial institutions clients in APAC, including research methodologies, work scope, timeline, and special requirements
• Experience engaging with financial services clients regarding due diligence assignments, and organizing research teams to address follow up questions from the clients
• Full fluency in written and spoken Chinese and English is essential
• Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in Chinese and English
• Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
• Proven ability to meet project deadlines and perform well under pressure  

Preferred

• Experienced working in a capacity similar to that of a Research Supervisor in a due diligence or investigative research firm
• Strong knowledge of the socio-political environment in greater China

Market Research & Insights

• Research education, employment, career, and industry trends, especially in Australia and relevant international markets.
• Analyse target audiences including students, job seekers, graduates, parents, education providers, and employers.
• Gather insights on job demand, salary ranges, hiring trends, course demand, and skills needed across industries.
• Must be comfortable using ChatgGPT or Claude or Notebook LM 
• Research competitors, market positioning, user needs, and marketing opportunities.
• Summarise findings clearly so the team can use them for campaigns, product decisions, and business development.

Marketing Data Administration

• Enter, clean, verify, and update marketing-related data across spreadsheets, databases, or internal systems.
• Cross-check information related to job vacancies, locations, industries, course categories, institutions, and employer demand.
• Help maintain accurate lists for campaigns, outreach, research, and reporting.
• Identify missing, duplicated, outdated, or inconsistent data.
• Support the team in turning raw research into organised, usable insights.

Content & Campaign Support

• Assist with ideas for social media posts, landing pages, email campaigns, blog topics, and promotional materials.
• Help create simple drafts for marketing copy, captions, campaign messages, and user-facing content.
• Support campaign planning by researching audience pain points, benefits, and key messages.
• Help communicate Yuzee’s mission in a clear, simple, and engaging way.
• Assist with content that explains education pathways, career options, job trends, and platform benefits.

Creative Design Work

• Assist in creating design concepts for web pages, app screens, posters, social media visuals, or marketing materials.
• Use tools such as Figma, Canva, Adobe XD, or similar platforms to support visual ideas.
• Brainstorm and visualise simple designs that improve user engagement and communication.
• Support the team with basic UI/UX ideas for marketing pages, campaign flows, or user journeys.
• Help ensure designs are clear, modern, user-friendly, and aligned with Yuzee’s brand direction.

Product & User Understanding

• Help research how users search for education, jobs, internships, training, and career pathways.
• Assist in identifying what motivates users to sign up, apply, compare options, or engage with a platform.
• Support the team in improving how Yuzee explains its value to different user groups.
• Help collect and organise insights that can improve onboarding, landing pages, campaigns, and user communication.

YOUR MISSION _________

RETAIL SALES DEVELOPMENT:

• Take ownership of sell-in executive for the brands.
• Monitor sales on daily basis and follow up with retail staff to ensure consistency of customer service delivery and to achieve monthly sales targets.
• Plan and execute trade activations to support new launches and brand’s key bets such as animations, beauty workshops and events for both Sephora.
• Work closely with marketing team for new launch product forecasting to ensure sufficient stocks to achieve sell-in and sell-out targets
• Provide weekly and monthly sales results analysis for both sell-in and sell-out and develop strategies and action plans to improve performance and close the sales gap between actual vs budget. 
• Discuss with Assistance Retail & Education Manager to identify, negotiate and secure external promo sites in Sephora to achieve brand/launch objectives.

RETAIL COORDINATION & OPERATIONS:

• Monitor stocks inventory weekly to ensure all top best-selling SKUs have sufficient stocks in all stores. Work closely with brand coordinator and Sephora teams for new launch first sell-in and monthly stocks replenishment in a timely manner.
• Develop, coordinate, and plan trade activities and trade mechanics across Sephora top doors and aim at achieving launch objectives and to boost sales during slow period.
• Coordinate sales events: Sephora launch pads, makeup workshops, corporate workshops
• Work with brand coordinator to manage and monitor POSM costs such as testers, counter maintenance spent, and provide updates to Assistant Marketing Manager regularly.
• Provide qualitative feedback for new launches to identify market’s needs and opportunities. 
• Keep abreast and compile competitors’ activities and consumer trends in the market.
• Participate in every stock count event in the Boutique.  
• Work with Assistant Retail & Education manager in hiring manpower to support event. 

EDUCATION:

• To develop training action plans, ensuring service excellence of frontline staff, in line with business objectives.
• Adapt both face-to-face and digital training content from HQ training materials for local usages.
• Provide coaching and guidance to trainers to enhance training quality and sales techniques.
• Develop MU Experts makeup skills, digital content creation skills and product knowledge.
• Work with Assistant Retail & Education Manager to monitor and follow up with annual MU Expert assessment with relevant action plan.
• Compile, analysis and report key performance indicators on ongoing training activities. 

BRAND IMAGE/VM EXECUTION:

• Ensure stores’ VM (new launch POSM), updates of grids, testers display are according to Regional VM guidelines
• Coach & delegate to appointed MU experts the delivery of VM excellence 
• Able to feedback and propose recommendations to Marketing and VM team based on market changes, business opportunities
• Be on-site to help & support MU Experts during new store/launch set up.
   

Yoga Instructor cum Spa Therapist candidates are strongly encouraged to apply. All other applicable job description are as below:

• Able to conduct yoga class to the preferred guests either in group or private sessions. 
• Having strong knowledge in wellness, yoga, meditation and all relevant topics.
• Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
• Provide consistent professional massage and body treatments in accordance with spa protocols.
• Effectively inform and educate our guests about specific wellness concerns.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products offered.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and Procedures.
• Perform prep work, properly clean and restock room as required.
• Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
• Handle guests’ questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests.
• Possess the ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Must have enthusiasm and possess excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication and listening skills, as well as basic computer knowledge.
• To have a complete understanding of and adhere to the company’s policy and procedures
• To have a complete understanding of and adhere to the company’s policy related to fire, hygiene, health and safety