1. Monitor and manage inbound logistics operations including resource planning for priority tasks.
2. Ensure smooth material/operations flow from inbound until production based on established processes.
3. Support supervision of daily activities and ensure tasks are executed as planned.
4. Support implementation of BPS / continuous improvement initiatives.
5. Monitor KPIs and report deviations with proposed actions.
6. Act as first-level escalation point for operational, MHE and system issues.
7. Person in charge for all custom related topics and improvement activities in custom declaration, clearance, AEO, hand carry shipments, bonded warehouse, FIZ and other custom related topics.
8. Key contact person to liaise with Government agencies such as MITI, MBPP, SIRIM, MOF, Custom and so on for certification/license/permit application and other related topics involve Government agencies.
9. Support review and update of operational procedures and workflows.
10. Support SAP-related topics and ensure correct system usage.
11. Conduct on-the-job training and knowledge sharing to team members.
12. Ensure compliance with ISO procedures and company directives.
13. Support superior in reporting, analysis, and operational planning.
14. Support superior in both internal and external audits by preparing documentation, providing necessary information, and ensuring processes are audit-ready.
15. Other additional tasks as per superior instructions.

We are seeking a proactive and detail-oriented Debt Recovery Officer to join our growing team.

The Debt Recovery Officer is responsible for managing overdue customer accounts and recovering outstanding payments through effective communication, negotiation, and follow-up activities. The role involves coordinating with customers, legal representatives, and internal departments to ensure timely collections while maintaining professionalism and compliance with company policies and relevant regulations.

Key Responsibilities:

• Contact customers via phone calls, email, WhatsApp, and written notices regarding overdue accounts.
• Follow up consistently on outstanding debts to ensure timely payment collection.
• Negotiate repayment plans, settlement arrangements, and payment schedules with customers.
• Prepare and compile required documentation for legal action and submit summon-related cases to appointed lawyers.
• Update and maintain accurate customer records, payment history, and collection activities in the system.
• Monitor delinquent accounts and escalate high-risk or unresolved cases when necessary.
• Prepare weekly collection reports and account status updates for management review.
• Handle customer inquiries, disputes, and complaints professionally and efficiently.
• Ensure all collection activities are conducted in compliance with company policies and applicable legal regulations.
• Collaborate with internal departments to resolve billing discrepancies and account-related issues.
• Achieve assigned collection targets and support overall recovery performance objectives.

We are looking for a proactive and detail-oriented HR Intern to support the Human Resources team in daily administrative tasks, employee engagement initiatives, and HR operational activities. This internship offers valuable exposure to various HR functions including recruitment, onboarding, co-worker experience, HR administration, and event coordination.

The intern will work closely with the HR team and gain hands-on experience in a fast-paced and collaborative work environment.

Responsibilities

• Assist with HR administrative tasks including maintaining records and documentation.
• Support recruitment coordination such as scheduling interviews and tracking applications.
• Help organize employee engagement activities and internal events.
• Assist with onboarding and general HR documentation.
• Provide administrative and project support to the HR team when needed.

Job Summary

• Providing administrative support in HRL.

Job Scope

• Provide administrative assistance within the department.
• Prepare reports and documents for weekly and monthly.
• Assist in handling disciplinary related issues.
• Administer HRL stationery request and maintain proper records.
• Assist in organizing company-wide activities.
• Any ad-hoc duties as per assigned from time to time.

Job Summary

The duties of HR Expert – Industrial Relations relate to the human resource and operations functions pertaining to all associates.

Job Scope

• Conduct counselling and coaching for staff pertaining to performance and disciplinary issues.
• Take necessary disciplinary actions including conducting investigation, drafting warning letter  conducting domestic inquiry pertaining to employees disciplinary.
• Perform analysis / prepare related reports on employee and industrial relations and any other areas within the scope.
• Monitor employee issues by analyzing types of misconducts of respective department.
• Monitor behavior and take action to adequately address such concerns or issues to avoid or to successfully defend against litigation.
• Any other duties as assigned from time to time.

ABOUT US
As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

Key Responsibilities

• Payroll Support: 
• Maintain accurate and timely payroll input data (new hires, leavers, promotions, allowances).
• Perform checks on HRIS changes to ensure payroll implications are accurate. 
• Run payroll simulation or pre-validation when required to ensure data accuracy. 
• Support payroll specialist with leave-related calculations. 

• Medical Benefits Administrations: 
• Administer employee benefits (enrolment, termination, changes).
• Manage claim escalations and assist in renewal.  
• Maintain benefits SOPs and track utilisation reports for insights and audits. 
• Leave Administrations & Management: 
• Review and approve leave requests that require HR validation (exceptions, manual entries, backdated submissions). 
• Manage year end leave carry-forward calculations. 
• Ensure accurate setup of public holidays across the countries (validate that country public holiday calendars align with local labor law).
• Coordinate changes immediately when the government announces special holidays. 
• Expense Claim Administration: 
• Audit employee expense claims for policy compliance.
• Review supporting documentation and resolve discrepancies.
• Respond to employee queries regarding expense claims and escalations.

Key Competencies & Skills

• Hands-on experience with payroll and HRIS systems (preferably Workday).
• Proficient in Excel/Google Sheets for reporting, and data analysis.
• High integrity and discretion in handling sensitive data.
• Strong attention to detail, accuracy, and process compliance.
• Excellent communication and coordination skills.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2–3 years of payroll experience.

Why Join Us?

• Be part of a high-growth company on a mission to revolutionize logistics in Southeast Asia.
• Work with passionate and driven individuals who believe in pushing beyond what’s ‘good enough.’
• Opportunity to grow and develop within a people-centric organization.
• Competitive salary, benefits, and learning opportunities to support your career growth.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

The HR Service Advisor has an important role in delivering an excellent experience to our global employees and managers, providing advice on HR policy, procedures and fulfilling requests.

If you are passionate about creating a great employee experience, this role is for YOU! We can offer you interesting career paths as an HR generalist, HR specialist and multiple HR Service Delivery Roles. As we grow, you can build and grow your career with us. 

What you’ll be doing

• HR Service Advisor is acting as the first point of contact for employees where self-service is either unavailable or where the query cannot be resolved through self-service channels available. The HR Service  advisor  provides answers to frequent questions related to e.g., HR policies, processes and systems and executes  transactions unavailable through self-service. Complex queries may need to be escalated to specialists.
• Complete requests from employees, creating written documents when required to meet regional laws or compliance
• Be part of the team in planning and directing the establishment and administration of HR Shared Services in recruitment, staff processes, employee records and organizational change; assisting in developing appropriate systems and processes
• Following process mapping and ensuring standard practices are implemented.
• Provides regional support to the various HR Departments and be involve in developing processes and tools which facilitate the quality of administration
• Meets defined SLA metrics for providing accurate, consistent, and timely services.
• Provide timely and effective services in various functions/ areas of HRSS in meeting the business needs and that of its stakeholders; ensure that HRSS meets or exceeds customer requirements.
• Documenting inquiries through ticketing and case management solution
• Leverage data insights to continuously monitor effectiveness of service delivery and to elevate the employee experience.
• Responsible for identifying service issues, proactively proposing improvements, and leading or supporting the implementation of changes.

• Partner with business leaders to deliver strategic HR solutions aligned with business goals.
• Provide advisory support on HR matters including onboarding, performance, and exits.
• Collaborate with OD to drive the performance management and talent development.
• Collaborate with the TA team to support recruitment efforts and strengthen employer branding.
• Drive HR strategies including workforce planning, talent development, and organisational effectiveness.
• Lead employee engagement initiatives to foster a positive, performance-driven culture.
• Handle employee relations matters, including conflict resolution, disciplinary actions, and compliance.
• Support manpower planning and ensure resource readiness to meet business demands.
• Collaborate with stakeholders on compensation & benefits benchmarking and reward strategies.
• Implement HR policies, programmes, and continuous improvement initiatives.
• Ensure compliance with company policies and local labour regulations.
• Analyse HR metrics and recommend improvements to enhance efficiency and effectiveness.
• Manage day-to-day HR operations by working closely with the HR Shared Services team.

About the Role

Responsible to lead and deliver the overall HR services, particularly in Payroll & Benefits services across the APAC countries under the Regional Shared Services Centre, focus on the internal client which includes managing critical service issues to resolution, liaising with countries HR Business Partners to ensure services meet required standards (inclusive of third party suppliers) and the ability to align to the business strategy in different countries within the SGS APAC region and imperatives to ensure the service delivery is in line with the requirements and expectations under the Service Level Agreement (SLAs).

Responsibilities

• Oversee the Payroll & Benefits functions / areas in the HR Shared Service Centre to ensure quality and efficiency of the services in line with the Service Level Agreement (SLAs) and fully comply to the related standard & legislation.
• Accountable for the timely delivery of the Payroll & Benefits services and processes, including Payroll, Compensation & Benefits, Employee Welfare, HRIS, as well as day-to-day liaison with different stakeholders in APAC countries.
• Establish and standardize work procedures and best practice across different countries to improve the efficiency of the shared service team.
• Ensure the necessary interface and infrastructures are in place to facilitate the services offer to the countries.
• Continuous strike for “zero error” target in achieving the “Centre of Excellence” in HR deliveries.
• Ensure the governance of the service operations, including managing the budget, schedule expenditures and cost effective measurements of the shared services.
• Carry out necessary standard and process audit to ensure the compliance and alignment of the HR practices across different countries legal requirements.
• Manage the shared service team and develop a high performance culture within the service centre.
• Analyse variances in operations and initiate gap / cost reduction as appropriate.
• Continue develop, implement and drive the new initiatives in HR services, including of process improvement, automation, resource management.
• Prepare activity, budget and performance activities reports to the management.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.

Job Summary
1. Role
1.1 Q-Support to PPU in Production Part Approval Process (PPAP) and Preventive Quality Planning (PQP) as part of TTM process.
1.2 Main interface of rBU all supplier quality related issues after SOP (e.g. ECR, 8D, concessions, defect cost reimbursement, and etc).
1.3 First escalation level for the Plant for purchased parts quality issues.
1.4 Support achievement of Cost targets for related Product Group along the entire Product Life Cycle.

2. Job Scope
2.1 Purchasing Quality responsibility and accountability for the responsible Product Group within the rBU along the product life cycle.
2.2 PQP (Preventive Quality Planning) for purchased parts; Operative handling of initial samples / ISIR release.
2.3 Complaint management.
2.4 Blocked stock handling & Concession handling.
2.5 Represent Purchasing in Plant Point-CIP activities.
2.6 Measure supplier Quality Performance: Plant / rBU specific KPIs.
2.7 Operative handling of quality cost reimbursement.
2.8 Trigger escalation of supplier (as input of Q-escalation process).
2.9 Support all the relevant quality projects in rBU project team.
2.10 RPP / Tooling (incl. tooling transfer): Tech. Discussion, measurement harmonization, Process audit, Test & qualification-check, Product Certifications.
 

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• To complete customs entries in an accurate and timely manner, checking all relevant documents and delivering a service that meets TELEPORT standards.
• To submit customs declarations to RMCD using simplified, summary and standard procedures, ensuring strict compliance to current statutory procedures.
• To forward the customs release messages to the internal departments team and other representatives.
• To build relationships and rapport with new and existing customers and communicate effectively with authorities such as :
  • Internal & External of Teleport Commerce Teams
  • RMCD
  • Cargo Terminals
  • Key business partners
  • Suppliers/Transporters
  • Other business support agencies
  • MAHB
• To complete data administration and validation, scanning and filing supporting documents.
• To be the first response to all enquiries regarding Customs Declarations.
• Complete any other documentation that may become relevant over time.
• Create and maintain accurate, relevant, and up to date information relating to all interactions and business changes.
• To carry out other duties commensurate with the role and role grade as required and directed from time to time.
• Coordinates with Principal, Fleet Team, Operations Team and CS Team on the Shipments status.
• Provide support to staff and clients whenever required.

• Strong communication skills
• Strong interpersonal skills 
• Able to operate computer programmes such as:
  • Microsoft Office
  • Google sheet
  • ALDEC
  • Digital TRADE PLOTFORM (DTP)
  • One teleport / Teleport Dashboard
  • Mypayment / WebCor 
• Demonstrates the ability to quickly grasp new concepts, technologies, and processes, allowing for swift adaptation to changing work environments and requirements.
• Proactively takes action and seeks out opportunities to contribute positively to projects and tasks without needing to be prompted, showing a proactive and forward-thinking approach to work
• Exhibits strong problem-solving skills, effectively identifying issues, analyzing root causes, and developing creative solutions to overcome challenges and achieve objectives efficiently
• Displays a strong work ethic and commitment to completing tasks with diligence and dedication, consistently putting in the effort required to meet deadlines and deliver high-quality results.
• Collaborates effectively with colleagues, demonstrating a cooperative and supportive attitude, contributing to a positive work environment, and achieving shared goals through effective communication and cooperation.
• Meticulous with work - double checking for accuracy of data entry

• Prepare employment letters, register new hires for medical insurance, and update internal HR systems. Maintain accurate employee records and personal files (P-files).
• Support background checks and visa applications for new hires.
• Handle HR-related billing and reporting across Asia countries.
• Manage HR operations across Asia region (including probation tracking, contract renewals, job changes, terminations and more)
• Work closely with the business leaders as a strategic partner on HR matters.
• First point of contact for employees & managers to provide support for individual needs on HR processes.
• Prepare monthly payroll instruction file with supporting documents as per local legislations.
• Take initiatives to improve overall effectiveness of HR processes.

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We’re looking for a proactive and detail-oriented professional to support our AML/CTF compliance efforts across multiple jurisdictions. In this role, you’ll help develop and maintain compliance frameworks, oversee customer due diligence processes, and monitor transactions to identify and escalate suspicious activity. You’ll work closely with internal teams to ensure regulatory requirements are met while balancing business needs.

The role also involves reviewing high-risk clients, supporting reporting obligations, and ensuring proper record-keeping and data protection practices. You’ll contribute to staff training, promote awareness of compliance standards, and help strengthen internal processes. This is a great opportunity to build deep expertise in compliance within a fast-paced, regulated environment.

Job Responsibility

AML/CTF Framework & Policy

Develop, review, and update AML/CTF policies and procedures in line with relevant laws and regulatory requirements.
Implement group-wide AML/CTF compliance standards and ensure consistency across jurisdictions.
Maintain and enhance the company's AML risk-based approach and customer due diligence (CDD) procedures.

Customer Due Diligence (CDD/KYC)

Oversee the onboarding and ongoing due diligence of clients, ensuring appropriate identification, verification, and screening (including PEP, sanctions, and adverse media).
Review high-risk client profiles and approve enhanced due diligence (EDD) measures.
Monitor and ensure third-party verification tools (e.g., SumSub, WorldCheck) are effectively configured and maintained.

Transaction Monitoring & Reporting

Monitor client transactions for suspicious activity using automated surveillance tools and manual reviews.
Investigate alerts, document findings, and escalate suspicious activity reports (SMR) to the CCO.
Prepare and submit reports to relevant financial intelligence units (e.g., AUSTRAC, FIU-Mauritius, FSA Seychelles) within required timelines.

Training & Awareness

Conduct AML/CTF training for employees across departments.
Ensure staff are familiar with red-flag indicators, typologies, and escalation channels.

Record-Keeping & Data Management

Ensure retention and accessibility of CDD and transaction records per regulatory requirements.
Support data protection compliance when handling sensitive customer information.

Requirements

Bachelor's degree in Law, Finance, Business, or related field (Master's degree or AML certifications preferred).
Experience in AML/CTF compliance is preferred, particularly within the contexts of finance and fintech company
Comprehensive understanding of the AML/CTF Act 2006, coupled with knowledge of AUSTRAC regulatory requirements and pertinent obligations set forth by ASIC.
A robust understanding of KYC/CDD processes, sanctions screening, and transaction monitoring frameworks.
Proven experience in managing investigations and preparing Suspicious Matter Reports (SMRs).
Prior exposure to trading platforms and environments involving high-frequency transactions.
Familiarity with international AML/CTF frameworks, including those established by FATF, EU AML Directives, UK FCA, and US FinCEN.
Holders of relevant certifications, such as CAMS or ICA Diploma, are encouraged to apply.

The Company

Halo Industries has developed breakthrough technology to revolutionize a decades-old semiconductor material slicing process. Our laser-based solution minimizes waste, enhances material cost efficiency, and drives innovations across high-growth markets, including automotive, telecommunications, and power electronics. Founded in 2014 at Stanford University, Halo received significant funding in 2024, paving the way for rapid expansion, strategic customer engagement, and the launch of volume manufacturing.

The Opportunity

We are seeking an experienced HR professional to establish and lead the People function as the organization scales from early stage to approximately 40 employees. This role will be responsible for developing HR frameworks, ensuring regulatory compliance, and supporting organizational growth through effective people strategies.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Lead end-to-end recruitment across all functions
• Partner with leadership on workforce planning and organizational structure
• Develop consistent and efficient hiring processes

HR Operations & Administration

• Establish and maintain HR policies, procedures, and documentation
• Oversee onboarding and offboarding processes
• Manage employee records and day-to-day HR operations

Payroll & Compliance (Malaysia)

• Oversee payroll processes and statutory contributions (EPF, SOCSO, EIS, PCB)
• Ensure compliance with Malaysian employment laws and regulations
• Manage employment contracts, probation, confirmations, and exits

Benefits & Total Rewards

• Design and administer competitive, cost-effective benefits programs
• Liaise with insurers and vendors to implement and manage coverage
• Ensure alignment with statutory requirements and market practices
• Monitor utilization and cost effectiveness of benefits programs

Employee Engagement & Culture

• Support the development and reinforcement of organizational values
• Implement employee engagement and feedback initiatives
• Provide guidance on employee relations matters

Performance Management & Development

• Implement structured performance management processes
• Support managers in goal setting, performance reviews, and development planning
• Identify organizational capability and leadership development needs

Basic Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related discipline
• 4+ years of relevant HR generalist experience

Preferred Qualifications

• Sound knowledge of Malaysian employment legislation and statutory requirements
• Demonstrated ability to build HR processes and frameworks from inception
• Strong organizational, interpersonal, and problem-solving skills

What We Offer

• Opportunity to establish and shape the HR function
• High level of ownership and visibility with senior leadership
• Dynamic and growth-oriented work environment