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Overall employee rating

2.9
Based on 2 reviews
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4
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
4.0
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Front Desk Associate
2.9
14 December 2025
Good starting point, slow career climb.
Pros: The team is really supportive, and you learn a lot about customer service. It's a solid place if you're new to the hospitality industry and just want to get some experience.
Cons: Career growth for Front Desk Associate roles is pretty tough here. There aren't many clear paths for promotion or development programs to move into management. You can get stuck doing the same thing for a long time in the Bali office.
Advice to Management: Create more structured career development plans for entry-level roles. Invest in training programs for current employees to grow within the hospitality sector.
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Hotel Operations Coordinator
3.0
11 December 2025
Manageable Work-Life for Hospitality Professionals
Pros: The work-life balance is decent for the hospitality industry. As a Hotel Operations Coordinator, I usually got my scheduled days off. When things weren't crazy, the team did a good job of covering shifts, which helps with taking personal time.
Cons: It's still the tourism industry, so expect long hours and weekend work, especially during peak season at their Bali properties. There isn't much work flexibility; it's mostly onsite work with set shifts. It can be tough to truly disconnect.
Advice to Management: Keep focusing on adequate staffing, especially for hotel management and guest services roles, to prevent burnout during busy periods. More efforts towards employee well-being would be appreciated.
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