Pros: The work-life balance is decent for the hospitality industry. As a Hotel Operations Coordinator, I usually got my scheduled days off. When things weren't crazy, the team did a good job of covering shifts, which helps with taking personal time.
Cons: It's still the tourism industry, so expect long hours and weekend work, especially during peak season at their Bali properties. There isn't much work flexibility; it's mostly onsite work with set shifts. It can be tough to truly disconnect.
Advice to Management: Keep focusing on adequate staffing, especially for hotel management and guest services roles, to prevent burnout during busy periods. More efforts towards employee well-being would be appreciated.
Show more