Total 17 Information Technology job vacancies

我們正在尋找一位能力出眾、積極主動的IT主管——應用程式支持，負責支援和管理公司各部門的商業軟體應用。該職位專注於應用支援、系統維護和持續改進，以確保軟體運作的可靠性和高效性。

主要職責

• 提供應用程式支持，以解決軟體錯誤、效能問題或使用者錯誤。
• 執行日常維護、管理配置和監控應用程式運作狀況
• 作為用戶的主要聯絡人，提供指導並解決可用性問題。
• 對新功能進行需求調查與測試。
• 與開發團隊合作，對複雜事件進行根本原因分析。

職位要求

• 資訊科技、電腦科學、軟體工程或相關領域的學士學位。
• 至少 1-2 年軟體應用支援、應用管理或類似職位的工作經驗。
• 具備ERP和CRM知識（加分項）
• 對軟體應用、作業系統和一般IT環境有深入的了解。
• 具備較強的溝通能力，能夠安撫沮喪的使用者並解釋技術問題。
• 具備資料庫、應用程式故障排除和系統工作流程的基本知識者優先考慮。
• 精通微軟辦公室軟體及常用企業或商業應用軟體。
• 具備較強的解決問題能力、良好的溝通能力及使用者支援能力。
• 能夠獨立工作，也能與團隊有效協作。
• 能夠分析複雜問題並提供快速有效的解決方案。

福利待遇

• 定期團隊活動
• 醫療保險
• 個人休假
• 個人發展機會
• 牙科保險

Kami sedang mencari Eksekutif IT - Sokongan Aplikasi yang cekap dan proaktif untuk menyokong dan mengurus aplikasi perisian perniagaan di seluruh organisasi. Peranan ini memberi tumpuan kepada sokongan aplikasi, penyelenggaraan sistem dan penambahbaikan berterusan bagi memastikan operasi perisian yang andal dan cekap.

Tanggungjawab Utama

• Menyediakan sokongan aplikasi untuk menyelesaikan pepijat perisian, masalah prestasi atau ralat pengguna.
• Melaksanakan penyelenggaraan rutin, mengurus konfigurasi dan memantau kesihatan aplikasi
• Titik hubungan utama untuk pengguna, menawarkan panduan dan menyelesaikan isu kebolehgunaan.
• Menjalankan kajian keperluan dan melakukan pengujian untuk fungsi baharu.
• Bekerjasama dengan pasukan Pembangun untuk analisis punca utama insiden yang kompleks.

Keperluan Kerja

• Ijazah Sarjana Muda dalam Teknologi Maklumat, Sains Komputer, Kejuruteraan Perisian atau bidang yang berkaitan.
• Minimum 1–2 tahun pengalaman dalam sokongan aplikasi perisian, pentadbiran aplikasi atau peranan yang serupa.
• Pengetahuan tentang ERP dan CRM (kelebihan tambahan)
• Pemahaman yang kukuh tentang aplikasi perisian, sistem pengendalian dan persekitaran IT umum.
• Kemahiran interpersonal yang kuat untuk mengendalikan pengguna yang kecewa dan menjelaskan isu teknikal.
• Pengetahuan asas tentang pangkalan data, penyelesaian masalah aplikasi dan aliran kerja sistem adalah satu kelebihan.
• Mahir dalam Microsoft Office dan aplikasi perusahaan atau perniagaan yang biasa digunakan.
• Kemahiran menyelesaikan masalah yang kuat dengan komunikasi yang baik dan kebolehan sokongan pengguna.
• Mampu bekerja secara bebas dan bekerjasama secara berkesan dalam satu pasukan.
• Kebolehan menganalisis isu-isu yang kompleks dan menyediakan penyelesaian yang cepat dan berkesan.

Faedah & Kebaikan

• Aktiviti pasukan tetap
• Insurans perubatan
• Cuti peribadi
• Peluang pembangunan peribadi
• Insurans pergigian

We are looking for a competent and proactive IT Executive - Application Support to support and manage business software applications across the organization. This role focuses on application support, system maintenance, and continuous improvement to ensure reliable and efficient software operations.

Key Responsibilities

• Providing application support to resolve software bugs, performance issues, or user errors.
• Performing routine maintenance, managing configurations, and monitoring application health
• Primary point of contact for users, offering guidance, and resolving usability issues.
• Conducting requirement study and do testing for new functionality.
• Working with Developer teams for root cause analysis of complex incidents. 

Job Requirements

• Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, or a related field.
• Minimum 1–2 years of experience in software application support, application administration, or a similar role.
• Knowledge on ERP and CRM (added advantage)
• Strong understanding of software applications, operating systems, and general IT environments.
• Strong interpersonal skills to handle frustrated users and explain technical issues.
• Basic knowledge of databases, application troubleshooting, and system workflows is an advantage.
• Proficient in Microsoft Office and commonly used enterprise or business applications.
• Strong problem-solving skills with good communication and user-support abilities.
• Able to work independently and collaborate effectively within a team.
• Ability to analyze complex issues and provide quick, effective solutions.

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Dental insurance

Tanggungjawab:

• Menyediakan sokongan IT asas kepada pekerja.
• Membantu dalam menyediakan komputer, pencetak dan peranti lain.
• Selesaikan masalah perkakasan dan perisian yang mudah.
• Membantu menyelenggara rekod peralatan dan inventori IT.
• Menyokong kemas kini sistem, pemasangan dan aktiviti sandaran data.
• Membantu dalam dokumentasi dan tugasan IT pentadbiran.
• Melaksanakan tugas-tugas lain yang diarahkan oleh Jabatan IT.

Keperluan:

• Sedang mengikuti pengajian Diploma atau Ijazah dalam Teknologi Maklumat, Sains Komputer atau bidang berkaitan.
• Pengetahuan asas tentang perkakasan, perisian dan rangkaian komputer.
• Kemahiran menyelesaikan masalah dan komunikasi yang baik.
• Bersedia untuk belajar dan bekerja dalam persekitaran berpasukan.

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Kod pakaian kasual
• Snek percuma / Waktu gembira
• Budaya terbuka

Responsibilities:

• Provide basic IT support to employees.
• Assist in setting up computers, printers, and other devices.
• Troubleshoot simple hardware and software issues.
• Help maintain IT equipment and inventory records.
• Support system updates, installations, and data backup activities.
• Assist with documentation and administrative IT tasks.
• Perform other duties assigned by the IT Department.

Requirements:

• Currently pursuing a Diploma or Degree in Information Technology, Computer Science, or a related field.
• Basic knowledge of computer hardware, software, and networking.
• Good problem-solving and communication skills.
• Willing to learn and work in a team environment.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Open culture

職責：

• 為員工提供基本的IT支援。
• 協助設定電腦、印表機和其他設備。
• 排除簡單的硬體和軟體故障。
• 協助維護IT設備和庫存記錄。
• 支援系統更新、安裝和資料備份活動。
• 協助處理文件和行政IT任務。
• 執行資訊科技部門指派的其他任務。

要求：

• 目前正在攻讀資訊科技、電腦科學或相關領域的文憑或學位。
• 具備電腦硬體、軟體和網路方面的基礎知識。
• 良好的問題解決能力和溝通能力。
• 樂於學習，並能在團隊環境中工作。

福利待遇

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 開放文化

要求 ：

• 應徵者至少擁有電腦科學或相關領域的學位。

• 至少 3 年 ERP（Epicor Kinetic）實施經驗，無論是最終使用者或供應商背景。

• 對ERP功能有良好的理解。

• 良好的規劃和協調能力。

• 優秀的寫作、口語溝通和演講能力。

• 具備良好的人際溝通能力，並具備解決問題和故障排除方面的能力。

• 能夠依需求出差工作。

• 英語和馬來語聽說讀寫流利。

職責：

• 監督和管理日常 IT 運營，確保所有系統和網路有效率且安全地運作。

• 能夠為公司需求購買必要的IT相關設備。

• 負責 ERP 系統（Epicor Kinetic）的第一線支援。

• 參與應用設計，確認系統邏輯、系統整合、系統介面和系統客製化。

• 為桌上型電腦、筆記型電腦、印表機、伺服器和網路問題提供日常技術支援。

• 執行一般 IT 管理任務，包括管理固定資產登記冊、文件和指南。

• 及時提供最終用戶支持，認真排查和解決 IT 相關問題，同時保持服務台工單系統資訊的準確性。

• 執行高階管理層定期指派的任何其他任務和職責。

好處 ：

• 5個工作天（週一至週五）

• 空調工作環境

• 津貼（差旅補助、交通費等）

• 醫療和牙科索賠。

• 醫療和人身意外保險

• 有薪培訓和發展

• 小組診所

• 提供員工停車位

• 年終獎金

• 年增量

Keperluan:

• Calon mempunyai sekurang-kurangnya Ijazah dalam Sains Komputer atau bidang yang serupa.

• Sekurang-kurangnya 3 tahun pengalaman pelaksanaan ERP (Epicor Kinetic) sama ada daripada latar belakang pengguna akhir atau vendor.

• Pemahaman yang baik tentang fungsi ERP.

• Kemahiran merancang dan menyelaras yang baik.

• Kemahiran menulis, komunikasi lisan dan pembentangan yang mantap.

• Kemahiran interpersonal yang baik dan mempunyai kebolehan yang terbukti dalam menyelesaikan masalah dan menyelesaikan masalah.

• Boleh melakukan perjalanan kerja apabila diperlukan.

• Fasih bertutur dan menulis dalam Bahasa Inggeris serta Bahasa Malaysia.

Tanggungjawab:

• Menyelia dan mengurus operasi IT harian, memastikan semua sistem dan rangkaian beroperasi dengan cekap dan selamat.

• Mampu mendapatkan peralatan berkaitan IT yang diperlukan untuk keperluan syarikat.

• Bertanggungjawab untuk sistem ERP (Epicor Kinetic) bagi menyediakan sokongan barisan pertama.

• Melibatkan diri dalam reka bentuk aplikasi, mengesahkan logik sistem, integrasi sistem, antara muka sistem dan penyesuaian sistem.

• Menyediakan sokongan teknikal harian untuk masalah desktop, komputer riba, pencetak, pelayan dan rangkaian.

• Melaksanakan tugas pentadbiran IT am, termasuk mengurus daftar aset tetap, dokumentasi dan garis panduan.

• Menawarkan sokongan pengguna akhir yang tepat pada masanya, menyelesaikan masalah dan isu berkaitan IT dengan tekun sambil memastikan sistem tiket meja bantuan dikemas kini dengan maklumat yang tepat.

• Melaksanakan sebarang tugas dan tanggungjawab tambahan yang mungkin diberikan secara berkala oleh pihak pengurusan kanan.

Faedah:

• 5 hari bekerja (Isnin-Jumaat)

• Persekitaran kerja penghawa dingin

• Elaun (upah perjalanan, pengangkutan, dsb.)

• Tuntutan perubatan dan pergigian.

• Insurans perubatan dan kemalangan diri

• Latihan dan pembangunan berbayar

• Klinik panel

• Tempat Letak Kereta Kakitangan disediakan

• Bonus tahunan

• Kenaikan tahunan

Requirements :

• Candidate possess at least Degree in Computer Science or similar field.

• At least 3 years of ERP (Epicor Kinetic) implementation experience either from an end-user or vendor background.

• Good understanding of ERP functionalities.

• Good planning and coordination skills.

• Strong writing, verbal communication, and presentation skills.

• Good interpersonal skill and with proven ability in troubleshooting and problem solving.

• Able to work travel when is required.

• Fluent in both written and spoken English and Bahasa Malaysia.

Responsibilities:

• Oversee and manage the day-to-day IT operations, ensuring all systems and networks are operating efficiently and securely.

• Able to procure necessary IT related equipment for company needs.

• Responsible for ERP system (Epicor Kinetic) to provide first line of support.

• Involve in application design, confirm the system logic, system integration, system interfaces, and system customizations.

• Provide daily technical support for desktops, laptops, printers, servers, and network issues.

• Perform general IT administrative tasks, including managing the fixed asset register, documentation, and guidelines.

• Offer timely end-user support, diligently troubleshooting and resolving IT-related issues while keeping the helpdesk ticketing system updated with accurate information.

• Execute any additional tasks and responsibilities that may be assigned periodically by senior management.

Benefits :

• 5 working days (Monday-Friday)

• Air-conditioning work environment

• Allowance (travel stipends, transportation, etc.)

• Medical and dental claims.

• Medical and personal accident insurance

• Paid training and development

• Panel clinics

• Staff Parking provided

• Yearly bonus

• Yearly increment

Get to Know the Team

The Integrity team is dedicated to Trust, Identity, and Safety, safeguarding our users and transactions on Grab. We leverage our datasets to address critical challenges, protecting millions of users and transactions from fraudulent activities, identity compromises, unsafe offline interactions, and harmful platform content. Our core mission involves analyzing ambiguous threat patterns, building anomaly detection, and ideating on new signals to detect risks. To achieve this at scale, we use advanced AI, machine learning, and auto-adaptive systems as powerful tools to enhance our broader risk analysis and decision-making capabilities.

Get to Know the Role

Reporting to the Analytics Manager, you will be an important analytics partner focused on Trust and Safety for a specific Problem Space Team (PST). Your primary focus is to analyze user behavior and product funnels to identify potential risks. You will use our evolving auto-adaptive tools and GenAI capabilities to streamline your daily analytical workflow.

You will base onsite at our Grab Malaysia office.

The Critical Tasks You Will Perform

• Address analytical problems of low to medium complexity, delivering reliable and accurate insights to measure business and product risk performance.
• Analyze user behavior data to identify potential vulnerabilities across different risk domains, including account security, user safety, and content integrity, assisting in the building of anomaly detection systems.
• Ideate on new signals to detect risks, working with stakeholders to develop data-driven rules that mitigate bad actors.
• Use GenAI tools (like Cursor or Gemini) and basic system-thinking to automate routine metric reviews and alerts, freeing up your time for deeper threat investigations.
• Use components of our Auto-Adaptive risk frameworks as tools to help in the operational validation and refinement of safety and risk rules.
• Contribute to foundational data initiatives, such as metric onboarding, data pipeline cleanups, and architectural efficiency, ensuring the data we use for risk detection remains robust and reliable.

The Senior Network Engineer/Lead is responsible for designing and implementing solutions that compliment a dynamic, always growing and evolving global network for one of the leading organizations in financial services. You will bring a unique perspective to a team that adapts and maintains a secure and reliable network hosted across both cloud and office/site network infrastructure. 

Although the core focus of this role will be to act as a Network Engineer with a solid understanding of Network & IT Infrastructure Fundamentals including protocols, switches, routers/firewalls, it will also include exposure to experience operating within Azure & AWS cloud tenants. You will design and manage the local and wide area networks of our organization to ensure maximum up time for our users.

Reporting to the Director, IT, Infrastructure, you will:

• Design and Architect Networks

  Develop secure, scalable, and highly available network architectures using technologies like VPNs, VPCs, virtual networks, and load balancers.

• Cloud Network Management

  Provision, configure, and manage cloud-based network resources across platforms such as AWS, Azure, and Cisco Meraki.

• Network Security Implementation

  Enforce robust security measures including firewalls, intrusion detection systems, encryption, and compliance with industry standards.

• Performance Monitoring and Troubleshooting

  Continuously monitor network performance, diagnose issues, and optimize for stability, availability, and efficiency.

• Hybrid Network Integration

  Seamlessly connect cloud environments with on-premises infrastructure using secure methods like VPNs.

• Automation and Scripting

  Leverage automation tools and scripting languages to streamline network operations and reduce manual tasks.

• Disaster Recovery and Continuity Planning

  Manage backup strategies, disaster recovery protocols, and ensure business continuity for network systems.

• Documentation and Compliance

  Maintain accurate and up-to-date documentation of network configurations, operational procedures, and compliance records.

• Stakeholder Communication and Collaboration

  Collaborate with IT teams and stakeholders, providing clear updates on incidents, maintenance, and project progress.

• Continuous Learning and Innovation

  Stay current with emerging technologies and trends, recommending improvements to enhance network infrastructure.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

Key Responsibilities :

• Data Consolidation and Simplification :

- Collect, clean, and consolidate raw data from various sources or improvise it.

- Transform complex data sets into clear, understandable formats that can be easily interpreted by the team.

• Data Analysis and Insight Generation :

- Analyze data to identify trends, patterns, and anomalies.

- Provide actionable insights and recommendations based on data analysis to support business improvement and decision-making.

• Data Presentation :

- Develop and deliver presentations that communicate complex data and findings in a simplified and visually engaging manner.

- Utilize Google Sheets, Google Slides, and Google Docs to create clear and professional reports and presentations.

Qualifications:

• Analytical Skills : Strong numerical and analytical abilities with a keen eye for detail.
• Data Interpretation : Ability to interpret complex data and present it in a user-friendly format.
• Technical Proficiency : Proficiency in Google Workspace (Google Sheets, Google Slides, Google Docs) is preferred.
• Communication : Excellent written and verbal communication skills, with the ability to present data-driven insights effectively.
• Problem-Solving : Strong problem-solving skills and the ability to think critically about data and its implications for the business.
• Team Player : Collaborative mindset with a willingness to contribute to team efforts and learn from others.

Preferred Qualifications:

• Pursuing or completed a degree in Data Science, Statistics, Mathematics, Economics, Business, or a related field.
• Previous experience or coursework in data analysis or data visualization is a plus.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products) supporting Australia market. As a Data Operations Analyst of Input Validation function at NIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders 

As a Principal Data Operations Analyst, you will leverage your deep expertise to support assigned departments or countries by driving process optimization and system enhancements. Your primary goal will be to ensure operational efficiency, effectiveness, and flexibility while adhering to SOPs. You'll collaborate across functions and regions, offering expert solutions to complex issues and ensuring continuous process improvement.

Main responsibilities:

• Responsible to design, establish, implement and prepare documentation for the projects or respective production processes/procedures/country specifics, ensuring expected quality and delivery timings are met. 
• Implement solutions that translate into standardization and process efficiency while balancing local BAU needs 
• Act as a single point of contact regarding tools and processes enhancements, including communication and follow up with countries. 
• Provide expertise in the respective platform/process area  
• Responsible to set up and get all training delivered to the team members on time with the respective quality 
• Drive a continuous process to enrich training base and make it more effective. 
• Asses the team members and work to fulfil the knowledge gaps. Ensure that teams operate with level of knowledge required.  
• Propose improvement of processes, through automation, innovation and convergence.  
• Support transformation and optimization of production processes and ensure SOP compliance. 
• Support and organize the execution of new client solutions 
• Answering technical questions and issues resolution 
• Support a “root cause” culture to ensure that a true resolution is achieved for all performance incidents identified. 
• Building and support documentation for best practices and country knowledge  
• Develop skills by attending workshops and training sessions 

Being part of SME community, share knowledge around Operational key topics working closely with Enablement.  

• Drive Specific Topic within SME initiatives being a Champion 
• Organise Training Sessions 
•  Attend & Actively Participate in Training Sessions 
• First Point of Contact for inquiries 
• Provide constructive input to Process Owners / Coordinators and Managers / Team Leads to optimize / improve Operations effectiveness 
• Being a team member create a culture of engagement, inclusion and innovation 

Our global People Technology & Analytics team is looking for a People Technology Analyst to support our HR systems and employee experience.

What You'll Do

You will maintain a broad understanding of our HR technology landscape and provide daily support, troubleshooting, and continuous improvements. Working within a global team across multiple regions, you will collaborate with HR, Finance, and HRIT team members to deliver system enhancements in consideration of our priorities.

Main responsibilities include:

• Provide functional support and issue resolution across HR systems
• Perform system maintenance, updates, and continuous improvement activities
• Partner with other teams to identify enhancements
• Support system and process changes across the employee lifecycle
• Contribute to documentation, testing, and deployment activities

What We're Looking For

You will collaborate with an interest in HR systems and process improvement. You will need to be customer-focused mindset.

• Experience with HR systems (e.g., Oracle, SuccessFactors, SmartRecruiters, Cornerstone, ServiceNow, or similar)
• Familiarity with HR processes, including talent acquisition and payroll

About the job   

• Acts as point-of contact for Input Operations processes  
• Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables  
• Act as the SPOC for all the queries/data investigations and managing the internal stakeholders on the assigned queries 

Responsibilities  

• 1st function IV - Input Validation level, Production flow, what kind of validation, overall flow of the production, how functions coordinate each other  
• Database management system - understanding; can see a broader picture of the function  
• Get data from different sources, data handling, data evaluation, data analytics  
• Data Production process, reports  
• what kind of output that needs to be impacted from the input approach  
• 60%/ 70% system knowledge; 40%/ 30% analytics  
• Focus on IV - should see a broader level, what can foresee/ view on data  
• In-house system/ execution system  
• Project implementation, research - getting input from RMS or different sources, data validatio

In this role, you will become part of the Performance Excellence Pillar. The role is intended to work on Quality escape, RCA, KPI, and strategic prediction by analyzing data countries/clusters. You will have the opportunity to lead continuous improvement projects, according to the requirements, and deliver the expected business impacts. You will be working closely with Process Engineers, BAU Leads, Transformation on compliance-related initiatives and local projects.

• Analyze and identify areas for improvement in BAU (Business as Usual) processes and drive convergence of processes and tools
• Identify and implement solutions that translate into standardization and process efficiency while balancing local BAU needs
• Evaluate, develop, and implement policies and procedures, mapping business processes, capturing and sharing best practices between the respective countries and regions
• Facilitate and organize improvement and problem-solving workshops, brainstorming with stream members
• Work with metrics and data to identify improvement opportunities, delivering data-driven analysis and business cases
• Cooperate with Global Enablement, Governance, Process Owners, and Operations leaders to ensure we maintain high-quality deliverables and our delivery standards are met or exceeded.
• Utilize the AI concept to streamline the process to gain the operation efficient.