Total 22 job vacancies in Malaysia

Position Summary

Westcoast Precision is seeking a highly organized and proactive Supply Planner to support production planning, material sourcing, vendor coordination, and job tracking across our manufacturing operations. This role will be responsible for sourcing raw materials and outside services, creating and maintaining engineering routers, coordinating with vendors and internal teams, and tracking jobs from material release through completion to help ensure on-time delivery and smooth execution.

The ideal candidate is detail-oriented, comfortable working in a fast-paced manufacturing environment, and able to communicate effectively with suppliers, production personnel, engineering, and US-based team members across time zones.

Key Responsibilities

Material Sourcing & Procurement

• Source raw materials, hardware, and outside processing services required for production jobs
• Request and compare supplier quotations for materials, machining support, plating, heat treat, anodize, and other outside services
• Place purchase orders and coordinate with approved vendors to ensure timely delivery of materials and services
• Monitor supplier lead times, pricing, and performance, and escalate potential delays or issues as needed
• Work with internal teams to identify alternate sources when supply, quality, or lead time risks arise

Production Planning & Engineering Routers

• Create, review, and maintain engineering routers / job travelers for production jobs
• Ensure routers accurately reflect manufacturing sequence, outside processing requirements, inspection points, and special customer requirements
• Coordinate with engineering, quality, and operations to update routers when process changes or drawing revisions occur
• Support job release by ensuring routing, BOM, and material requirements are complete and aligned before production starts

Job Tracking & Execution Support

• Track the status of jobs throughout the manufacturing process, including material receipt, internal machining operations, outside processing, inspection, and final shipment
• Follow up with internal departments and external suppliers to keep jobs on schedule and identify risks to delivery commitments
• Maintain accurate status updates in ERP, planning trackers, or internal scheduling tools
• Proactively communicate delays, shortages, or bottlenecks to management and relevant stakeholders
• Help coordinate recovery plans for late jobs or urgent customer requirements

Vendor & Cross-Functional Coordination

• Build and maintain strong relationships with suppliers, outside processors, and service providers
• Meet with vendors as needed to review capabilities, lead times, quality concerns, and capacity
• Coordinate closely with US-based teams and stakeholders, including participation in meetings and communications that may require flexibility to support US time zones outside normal Malaysia business hours
• Work cross-functionally with production, engineering, quality, and operations teams to ensure alignment on priorities and execution
• Support supplier development and continuous improvement efforts where needed

Qualifications

• Experience in supply planning, production planning, purchasing, procurement, or supply chain coordination in a manufacturing environment
• Experience working in precision machining, CNC manufacturing, semiconductor, aerospace, or other high-mix / low-volume manufacturing environments is strongly preferred
• Familiarity with raw material sourcing, outside processing, and vendor management
• Ability to read and understand engineering drawings, BOMs, routers, and manufacturing workflows
• Strong organizational skills with the ability to manage multiple jobs, priorities, and supplier follow-ups simultaneously
• Strong communication skills and ability to work effectively with internal teams and external vendors
• Comfortable supporting cross-functional teams and communicating with US-based personnel across time zones
• Proficiency in ERP/MRP systems, Excel, and job tracking / planning tools preferred

Preferred Attributes

• Detail-oriented, responsive, and able to drive follow-up independently
• Strong sense of urgency and accountability for keeping jobs moving
• Comfortable working in a dynamic environment where priorities may shift based on customer needs and production demands
• Able to identify issues early and escalate them before they impact delivery

Working Expectations

• This role will work closely with both Malaysia operations and US-based teams.
• Flexibility may be required to support calls, meetings, or urgent communications aligned with US time zones when necessary.

Perks & Benefits

• Medical insurance

Calon ideal akan mempunyai pengalaman terbukti dalam mengurus pasaran dalam talian, melaksanakan strategi pemasaran berkuasa AI dan meningkatkan perjalanan pelanggan melalui CRM dan automasi pemasaran. Anda akan bertanggungjawab untuk memacu pertumbuhan digital melalui inisiatif B2B dan B2C, mengurus operasi e-dagang hujung ke hujung dan mengoptimumkan prestasi merentasi pelbagai platform.

Tanggungjawab Utama:

Operasi E-Dagang

• Rancang dan laksanakan strategi pasaran yang berkesan merentasi Shopee, Lazada, TikTok Shop dan platform lain.
• Urus dan optimumkan penyenaraian produk, harga dan aktiviti promosi untuk meningkatkan keterlihatan, penukaran dan jualan.
• Menyelaras pengurusan inventori, pemprosesan pesanan dan logistik untuk memastikan operasi yang lancar dan kecekapan kos.
• Pantau kesihatan kedai dan selesaikan isu penyenaraian termasuk penggantungan, produk yang disekat dan ralat katalog.

Pemasaran & Automasi Prestasi

• Rancang dan laksanakan kempen pemasaran digital dengan tumpuan kepada SEO, SEM dan pengiklanan kata kunci untuk meningkatkan kedudukan dan jualan produk.
• Analisis prestasi kempen (ROAS, CTR, CPC) dan perhalusi strategi pemasaran dengan sewajarnya.
• Manfaatkan alatan berasaskan AI (contohnya, chatbot, automasi WhatsApp) untuk meningkatkan penglibatan pelanggan dan nilai seumur hidup.

Pemasaran CRM & Kitaran Hayat

• Bangunkan dan uruskan strategi CRM menggunakan alatan seperti FunnelKit, WordPress dan automasi WhatsApp.
• Mereka bentuk dan melaksanakan perjalanan pemasaran kitaran hayat hujung ke hujung untuk pengekalan pelanggan dan penjualan tambahan.
• Pantau tingkah laku pengguna dan segmenkan khalayak untuk pengalaman diperibadikan dan kempen pemasaran semula.

Kandungan & Penjenamaan

• Cipta kandungan yang menarik dan menarik secara visual termasuk mockup, penulisan iklan dan promosi video.
• Rancang dan laksanakan strategi kempen sekitar acara jualan utama (11.11, 12.12, tempoh perayaan).
• Pastikan konsistensi dalam penjenamaan dan nada merentasi semua titik sentuhan pelanggan.

Keperluan:

• Minimum 3–5 tahun pengalaman dalam pemasaran digital, e-dagang atau peruncitan dalam talian.
• Pengalaman langsung dengan Shopee, Lazada, TikTok Shop dan platform e-dagang yang lain.
• Biasa dengan SEO/SEM, Google Ads, alat penyelidikan kata kunci dan papan pemuka analitik pasaran.
• Pengalaman dengan alat CRM, automasi WhatsApp, WordPress atau platform automasi pemasaran yang setara.
• Mahir dalam Bahasa Inggeris dan Bahasa Malaysia, calon yang boleh berkomunikasi dalam Bahasa Mandarin akan menjadi satu kelebihan tambahan.
• Kemahiran analisis data yang kukuh dengan pemikiran penyelesaian masalah.
• Kebolehan bekerja secara bebas dan kolaboratif dalam persekitaran yang pantas, termasuk penyelarasan pasukan jarak jauh.

Kelayakan Pilihan:

• Pengalaman dalam e-dagang rentas sempadan dan penyelarasan pembekal (cth., Amazon, Taobao, 1688).
• Pengetahuan tentang alat pemasaran AI atau integrasi chatbot.
• Latar belakang dalam strategi pemasaran B2B dan B2C.

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Insurans perubatan
• Pembelian Kakitangan
• Cuti hari jadi
• 5 hari kerja

Key Responsibilities:

A. Product & Textile Design

• Develop original patterns, prints, motifs, and design concepts for garments, hijabs, scarves, and related textile products.
• Prepare design proposals, mock-ups, and presentation visuals for internal review and approval.
• Translate brand direction, product themes, and market trends into commercially viable designs.
• Adapt artwork and patterns into production-ready files where required.
• Work closely with management, production, and merchandising teams to ensure designs are aligned with product strategy and manufacturing requirements.

B. Branding & Creative Design

• Design creative materials for branding, campaigns, promotions, events, packaging, catalogues, and other corporate or product-related use.
• Ensure consistency in visual identity across all online and offline materials.
• Support the creation of corporate presentation materials, proposals, flyers, posters, and digital assets.

C. Marketing & Social Media Support

• Develop visual content for social media platforms, digital campaigns, and online promotions.
• Assist in planning and producing engaging content aligned with marketing objectives.
• Support basic copy ideation, campaign visuals, and content layout for social media and digital channels.
• Monitor design and content trends relevant to fashion, retail, lifestyle, and Muslimah markets where applicable.

D. AI-Enabled Workflow & Productivity

• Use AI tools, including ChatGPT and other approved tools, to improve design ideation, content generation, campaign planning, workflow efficiency, and internal productivity.
• Support the team in applying AI-assisted methods for faster turnaround of creative and marketing tasks.
• Maintain good judgment in using AI to support, not replace, originality, brand alignment, and commercial quality.

E. Coordination & Execution

• Manage multiple creative tasks and deadlines in a lean operating environment.
• Maintain organized design files, templates, and content assets.
• Coordinate revisions and feedback efficiently with relevant stakeholders.
• Undertake other related duties as assigned by management.

Requirements:

Education

• Diploma or Bachelor’s Degree in Graphic Design, Textile Design, Fashion Design, Visual Communication, Multimedia Design, or related field.

Experience

• Minimum 2–4 years of relevant working experience in graphic design, textile/fashion design, or related creative field.
• Proven experience in designing patterns/prints for garments, hijabs, scarves, or related products is strongly preferred.
• Experience in digital marketing or social media content creation is an added advantage.

Technical Skills

• Proficient in Adobe Illustrator, Adobe Photoshop, Canva, and other relevant design software.
• Strong capability in layout design, pattern design, colour coordination, and visual storytelling.
• Familiarity with social media design formats and digital content requirements.
• Working knowledge of AI tools such as ChatGPT is a must.
• Knowledge of video editing or motion graphics is an added advantage.

Core Competencies

• Strong design sense and creativity with commercial awareness.
• Able to work independently with minimal supervision.
• Good time management and ability to handle multiple priorities.
• Practical, resourceful, and able to function effectively in a lean team.
• Strong communication and collaboration skills.
• Detail-oriented with a high standard for output quality.

Key Performance Indicators (KPIs)

• Timely delivery of approved design outputs.
• Quality and originality of pattern and creative work.
• Contribution to product development and campaign execution.
• Efficiency in supporting digital marketing and social media needs.
• Effective use of AI tools to improve turnaround time and productivity.
• Consistency of branding across deliverables.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

The ideal candidate will have proven experience in managing online marketplaces, executing AI-powered marketing strategies, and enhancing customer journeys through CRM and marketing automation. You will be responsible for driving digital growth through B2B and B2C initiatives, managing end-to-end e-commerce operations, and optimizing performance across multiple platforms.

Key Responsibilities:

E-Commerce Operations

• Plan and execute effective marketplace strategies across Shopee, Lazada, TikTok Shop, and other platforms.
• Manage and optimize product listings, pricing, and promotional activities to increase visibility, conversions, and sales.
• Coordinate inventory management, order processing, and logistics to ensure seamless operations and cost efficiency.
• Monitor store health and resolve listing issues including suspensions, blocked products, and catalog errors.

Performance Marketing & Automation

• Plan and execute digital marketing campaigns with a focus on SEO, SEM, and keyword advertising to boost product ranking and sales.
• Analyze campaign performance (ROAS, CTR, CPC) and fine-tune marketing strategies accordingly.
• Leverage AI-driven tools (e.g., chatbots, WhatsApp automation) to enhance customer engagement and lifetime value.

CRM & Lifecycle Marketing

• Develop and manage CRM strategies using tools like FunnelKit, WordPress, and WhatsApp automation.
• Design and implement end-to-end lifecycle marketing journeys for customer retention and upselling.
• Monitor user behavior and segment audiences for personalized experiences and remarketing campaigns.

Content & Branding

• Create compelling, visually engaging content including mockups, copywriting, and video promotions.
• Plan and execute campaign strategies around major sales events (11.11, 12.12, festive periods).
• Ensure consistency in branding and tone across all customer touchpoints.

Requirements:

• Minimum 3–5 years of experience in digital marketing, e-commerce, or online retail.
• Hands-on experience with Shopee, Lazada, TikTok Shop, and other e-commerce platforms.
• Familiar with SEO/SEM, Google Ads, keyword research tools, and marketplace analytics dashboards.
• Experience with CRM tools, WhatsApp automation, WordPress, or equivalent marketing automation platforms.
• Proficient in English and Bahasa Malaysia, candidates who are able to communicate in Mandarin will be an added advantage.
• Strong data analysis skills with a problem-solving mindset.
• Ability to work independently and collaboratively in a fast-paced environment, including remote team coordination.

Preferred Qualifications:

• Experience in cross-border e-commerce and supplier coordination (e.g., Amazon, Taobao, 1688).
• Knowledge of AI marketing tools or chatbot integrations.
• Background in B2B and B2C marketing strategies.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Staff Purchases
• Birthday leave
• 5 days work

職位概述

Westcoast Precision 正在招募一位組織能力強、積極主動的供應鏈規劃員，負責支援我們整個製造營運的生產計劃、物料採購、供應商協調和專案追蹤。該職位的主要職責包括：採購原材料和外部服務，創建和維護工程流程路線，與供應商和內部團隊協調，以及追蹤從物料發放到完成的整個專案流程，以確保按時交付和順利執行。

理想的候選人應注重細節，能夠適應快節奏的製造環境，並能與供應商、生產人員、工程人員以及美國團隊成員跨時區進行有效溝通。

主要職責

材料採購

• 採購生產作業所需的原料、硬體和外部加工服務
• 請求並比較供應商提供的材料、加工支援、電鍍、熱處理、陽極氧化和其他外部服務的報價
• 下達採購訂單並與經批准的供應商協調，以確保及時交付物料和服務。
• 監控供應商的交貨週期、價格和績效，並根據需要回報潛在的延誤或問題。
• 當出現供應、品質或交貨期風險時，與內部團隊合作尋找替代貨源。

生產計劃與工程路線

• 建立、審核和維護生產作業的工程路線圖/作業流程單
• 確保製程路線圖準確反映生產順序、外部加工需求、檢驗點和特殊客戶要求。
• 當製程流程變更或圖面修改發生時，需與工程、品質及營運部門協調，更新製程路線。
• 支援作業發布，確保在生產開始前製程路線、物料清單和物料需求完整且一致。

工作追蹤與執行支援

• 追蹤整個製造流程中的作業狀態，包括材料接收、內部加工、外部加工、檢驗和最終發貨。
• 與內部部門和外部供應商保持溝通，確保專案按計劃進行，並識別可能影響交付承諾的風險。
• 在 ERP 系統、計劃追蹤器或內部排程工具中保持準確的狀態更新
• 主動向管理階層及相關利害關係人通報延誤、短缺或瓶頸。
• 協助協調針對延遲工作或緊急客戶需求的補救計劃

供應商與跨職能協調

• 與供應商、外部加工商和服務提供者建立並維護牢固的關係
• 根據需要與供應商會面，審查其能力、交貨週期、品質問題和產能。
• 與美國團隊和利益相關者密切協調，包括參加會議和溝通，這可能需要靈活調整以適應馬來西亞正常工作時間以外的美國時區。
• 與生產、工程、品質和營運團隊跨部門協作，確保在優先事項和執行方面保持一致。
• 在需要時支持供應商發展和持續改進工作。

資格

• 在製造環境中擁有供應計劃、生產計劃、採購、供應鏈協調方面的經驗
• 具有精密加工、數控製造、半導體、航太或其他多品種/小批量生產環境的工作經驗者優先考慮。
• 熟悉原料採購、外部加工和供應商管理
• 能夠閱讀和理解工程圖、物料清單、工藝路線圖和製造流程圖
• 具備優秀的組織能力，能夠同時管理多項工作、優先事項和供應商跟進事宜。
• 較強的溝通能力及與內部團隊及外部供應商有效合作的能力
• 能夠自在地支持跨職能團隊，並與位於美國不同時區的人員溝通
• 熟練ERP/MRP系統、Excel和作業追蹤/計畫工具者優先

優先屬性

• 注重細節，反應迅速，並能獨立跟進。
• 對維持就業流動有強烈的迫切感和責任感
• 能夠適應動態的工作環境，工作重點會根據客戶需求和生產要求而改變。
• 能夠及早發現問題並在問題影響交付之前上報。

工作期望

• 該職位需要與馬來西亞營運團隊和美國團隊密切合作。
• 必要時，可能需要彈性安排時間，以配合與美國時區相符的電話、會議或緊急溝通。

福利待遇

• 醫療保險

About The Role

We are looking for a motivated and proactive Medical Sales Consultant (Digital Leads) to join our growing team.

This is not a traditional medical sales role that requires daily cold visits to clinics and pharmacies.

Instead, you will work with leads generated through Facebook campaigns, online marketing activities, referrals and digital channels. Your role is to engage interested doctors, clinics, pharmacies and customers, provide product information, arrange appointments where necessary and convert enquiries into sales.

If you enjoy sales, relationship building, communication and learning new technology-driven sales methods, this could be the perfect opportunity for you.

Key Responsibilities

• Lead Generation & Customer Engagement
• We will guide you to generate enquiries from doctors, clinics, pharmacies and customers through approved digital marketing and promotional activities.
• Assist in supporting the Company's online sales and lead generation initiatives.
• We will assist you to adopt and participate in content posting, customer engagement and promotional activities guided by the marketing team.
• Sales Conversion & Business Development
• Follow up promptly on all assigned customer, doctor, clinic and pharmacy enquiries.
• Conduct product presentations, product education and sales discussions through WhatsApp, phone calls, email or appointment-based visits.
• Arrange appointments with qualified prospects when required.
• Build strong relationships with healthcare professionals and business customers.
• Convert qualified enquiries into sales opportunities and long-term customers.
• Administration & Operations
• Maintain accurate records of customer interactions, follow-ups and sales activities using Airtable and other Company systems that is provided and guided.
• Ensure assigned tasks, customer follow-ups and sales responsibilities are completed within required timelines.
• Achieve assigned monthly sales targets, KPIs and operational expectations.
• Marketing & Promotional Activities
• Support Company marketing campaigns and customer engagement activities.
• Occasionally participate in roadshows, product demonstrations, sampling events and promotional activities when required.

Why Join Us?

✔ Work with qualified leads instead of cold prospecting all day

✔ Appointment-based customer visits with higher conversion potential

✔ Reduced travelling and waiting time

✔ Learn modern healthcare sales techniques

✔ Exposure to AI-powered sales and marketing tools

✔ Attractive career growth opportunities within a growing healthcare company

✔ Supportive and innovative working environment

What We're Looking For

• Diploma or Degree in any science related field.
• Experience in healthcare, medical products, pharmaceuticals, sales, customer service, marketing or business development is an advantage.
• Strong communication, negotiation and interpersonal skills.
• Comfortable communicating through WhatsApp, phone calls, email and social media platforms.
• Self-motivated, organised and results-oriented.
• Willingness to learn basic AI tools, digital marketing methods and modern sales processes provided by the Company.
• Ability to work independently while maintaining accountability for assigned tasks and follow-ups.
• Possess own transport and valid driving licence for appointment-based visits when required.

You Will Be Successful In This Role If You:

• Consistently follow up on leads and opportunities.
• Take initiative instead of waiting for instructions.
• Enjoy speaking with people and building professional relationships.
• Are open to learning new technology and basic AI-assisted sales processes.
• Have a positive attitude and strong desire to achieve sales targets.

This Position Is NOT Suitable If:

• You are looking for a purely administrative or order-taking role.
• You are unwilling to learn new digital and basic AI-driven sales methods.
• You prefer waiting for customers rather than actively following up opportunities.
• You are seeking a traditional medical sales role focused primarily on daily cold visits.

Perks & Benefits

• Open culture
• Personal development opportunities

What We Offer

• Competitive salary package
• Performance incentives and sales commissions that is higher than industry standards.
• Career advancement opportunities
• Training in healthcare sales, digital marketing and AI-assisted sales systems
• Opportunity to be part of a company embracing the future of healthcare sales.

If you are passionate about sales, healthcare and technology, and are ready to grow with an innovative company, we invite you to apply today.

理想的候選人應具備豐富的線上市場管理經驗，能夠執行人工智慧驅動的行銷策略，並透過客戶關係管理（CRM）和行銷自動化優化客戶體驗。您將負責透過B2B和B2C專案推動數位化成長，管理端到端的電子商務運營，並優化跨平台績效。

主要職責：

電子商務營運

• 制定並執行在 Shopee、Lazada、TikTok Shop 和其他平台上的有效市場策略。
• 管理和優化產品清單、定價和促銷活動，以提高曝光率、轉換率和銷售量。
• 協調庫存管理、訂單處理和物流，以確保無縫營運和成本效益。
• 監控店鋪健康狀況並解決商品上架問題，包括暫停上架、商品被屏蔽和商品目錄錯誤。

效果行銷與自動化

• 制定並執行以搜尋引擎優化 (SEO)、搜尋引擎行銷 (SEM) 和關鍵字廣告為重點的數位行銷活動，以提高產品排名和銷售量。
• 分析廣告活動成效（廣告支出報酬率、點擊率、每次點擊費用），並據此調整行銷策略。
• 利用人工智慧驅動的工具（例如聊天機器人、WhatsApp自動化）來增強客戶參與度和終身價值。

客戶關係管理與生命週期行銷

• 利用 FunnelKit、WordPress 和 WhatsApp 自動化等工具，制定和管理 CRM 策略。
• 設計並實施端到端的客戶生命週期行銷流程，以實現客戶留存和追加銷售。
• 監控使用者行為並細分受眾群體，以實現個人化體驗和再行銷活動。

內容與品牌

• 創作引人入勝、視覺效果出色的內容，包括模型、文案和影片宣傳影片。
• 圍繞重大促銷活動（11.11、12.12、假日）制定並執行行銷策略。
• 確保所有客戶接觸點的品牌形象和語調一致。

要求：

• 至少 3-5 年數位行銷、電子商務或線上零售經驗。
• 擁有 Shopee、Lazada、TikTok Shop 和其他電子商務平台的實際操作經驗。
• 熟悉搜尋引擎優化/搜尋引擎行銷、Google廣告、關鍵字研究工具和市場分析儀表板。
• 熟悉 CRM 工具、WhatsApp 自動化、WordPress 或同等行銷自動化平台。
• 精通英語和馬來語者優先考慮，會說普通話者更佳。
• 具備強大的數據分析能力和解決問題的思考方式。
• 能夠在快節奏的環境中獨立工作和協作，包括遠端團隊協調。

優先資質：

• 擁有跨境電子商務和供應商協調經驗（例如亞馬遜、淘寶、1688）。
• 了解人工智慧行銷工具或聊天機器人整合。
• 具備B2B和B2C行銷策略的背景。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 員工採購
• 生日假
• 5天工作

1. Responsible as main interface with customer with effective coordination internally in
    addressing issues.
2. Responsible for customer order management.
3. Analyze sales forecast with sales team.
4. Analyze customer demand and customer pull pattern for inventory control at plant and
    external warehouse
a. Minimize overhanging materials).
b. Maintain, check and ensure accuracy of demand loading in SAP for MRP run to fulfill
    customer requirement based on priority.
5. Prepare production schedule with the objective of:
a. BPS principles
b. Meeting customers’ demands and achieving 100% daily attainment
c. Optimizing utilization of manufacturing resources (e.g. minimizing set-up or conversion
    losses)
d. Controlling inventory accuracy
e. Tracking daily schedule vs. production actual output
6. Attend daily operation meeting on critical supply materials.
7. Coordinate raw material issues with LOP Procurement Planner in affected Value
    Stream.
8. Coordinate common raw material issues with SMT Value Stream Manager.
9. Set priorities with the operational logistic section on the movement of finished products
    for timely shipment.
10. Coordinate shipment arrangement with counterpart.
11. Strategic planning to minimize special premium cost (e.g. change of ship mode) to
      support situation requirement.
12. Work on special freight claims and OT (overtime) claims due to customer short lead-
      time pull-in request.
13. Prepare reports e.g. Delivery Performance, Attainment report etc. as and when
      needed.
14. Support activities related to Bosch Production System (BPS), e.g. Supplier Kanban,
      Production Kanban, Leveling and EPEI for continuous improvement.
15. Work together and support each other within LOG.
16. Support and work towards achieving the departmental goal.
17. Perform any other duties assigned by immediate superior from time to time.
18. Escalate customer order fulfillment issues that affect a single Value Stream (Level 1).

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We are seeking a creative and detail-oriented Performance Marketing Specialist to drive our social media strategies and campaigns across various platforms. The ideal candidate will have expertise in creative strategy, ad creation, and design coordination, along with strong skills in competitor research, data analytics, and multi-platform ad management. This role involves collaborating with agencies to enhance our social media presence and performance.

• Develop and implement strategies aligned with company objectives.
• Execute campaigns across multiple social media channels to drive engagement and conversions.
• Create strategies to boost brand visibility and collaborate with social media teams on effective ad content.
• Collaborate with design teams to ensure engaging and visually appealing ads.
• Assist in managing ads across platforms and communities with Meta and Tiktok account managers.
• Monitor and adjust ad strategies based on performance metrics.
• Conduct research to identify industry trends and opportunities, and prepare reports.
• Analyze campaign data to assess performance and generate reports on key metrics.
• Work with and manage external agencies to ensure campaign alignment and achieve results.

Preferred Qualifications:

• At least 2-3 years of experience with Meta, TikTok, Twitter(X) or DSP ads.
• Experience in industries like Financial services, Fintech or Gaming.
• Strong organizational and communication skills.
• Ability to work both independently and collaboratively.

• Plan and purchase precious metal according to precious metal target demand in line with specified cost, quality, and delivery.
• Manage and process PR per guided lead time to support production need and timely settle consumed precious target.
• Provide long-term forecasts to suppliers to ensure continuity of supply.
• Target (precious metal) shipment follows up & supplier delivery monitoring.
• Manage precious metal target turn over, track precious metal movement, monitor pool account and reconciliation activities.
• Manage and control inventory level according to management goal set.
• Manage End of Life (EOL) and inventory aging risk to minimize material exposure.
• Prepare reports and updates as and when required.
• Build, maintain, and manage supplier relationships and keep up good communications.
• To comply with Legal requirements (EMS, OHSMS), Regulatory Requirements (RBA, QMS, IMS), purchasing policies and procedures.
• Support SOX/IMS/BCMS activity and audit compliance.
• Coach and train junior staff in all procurement matters.
• Participate in cost saving projects and support Commodity Manager on cost saving analysis.
• Support Commodity Manager on Supplier Performance Review activity and data compilation.
• Participate in alternative or 2nd source development.
• Support NPI purchase requisition.
• Enterprise Risk Management (ERM) and mitigation action execution.

Main Purpose

The Digital Capability & BI Specialist develops, implements and sustains plant competency development programs and digital solutions to improve workforce capability, operational performance and continuous improvement. The role works closely with Operations, HR, Engineering and CI teams to identify capability gaps, deploy digital use cases and support strategic business initiatives.

Direct Link to KPI's

Delivering team/area Key Performance Indicators (KPI) linked to the Compelling Business Need (CBN) in Safety, Quality, Delivery, Cost and Engagement through capability building, digital transformation and continuous improvement initiatives.

Safety, Health and Environment

• Drive a strong Safety, Health & Environment culture and role model safe behaviors.

• Ensure compliance with SHE policies, PPE requirements, and safety standards.

• Conduct BOS and OFS activities according to plant requirements.

• Support competency development related to SHE and operational excellence.

Quality

• Promote and support a strong quality culture across all functions.

• Ensure training and competency programs align with quality management requirements.

• Support capability building initiatives that strengthen product quality and compliance.

Leadership & Capability Development

Competency Management

• Own and manage the plant competency management system, including competency matrices, skills assessments, and gap closure plans.

• Develop and monitor competency KPIs to ensure workforce capability requirements are achieved.

• Partner with HRBP, CI Manager, and functional leaders to establish and implement standardized competency development programs.

• Drive Train-the-Trainer programs and capability-building initiatives across the plant.

• Support workforce flexibility through multi-skilling and cross-functional development.

• Lead competency development in Continuous Improvement methodologies, including:

• Root Cause Analysis (RCA)
• Kaizen
• SMED
• 5S
• Problem Solving
• Autonomous Maintenance
• Basic Six Sigma tools

• Own the plant idea generation and improvement suggestion system to strengthen CI culture.

• Lead selected capability-building and loss-reduction projects linked to MOS priorities.

Digital & Data Leadership

• Promote digital transformation and data-driven decision making across the plant.

• Act as local champion for Business Intelligence (BI), analytics, and digital solutions.

• Collaborate with plant teams, Digital Engineering, IT/OT, and central digital communities to identify and deploy digital use cases.

• Support digital capability development and digital literacy across all plant functions.

• Actively benchmark and share best practices with internal and external stakeholders.

Delivery & Continuous Improvement

Digital Solutions & Business Intelligence

• Develop, implement, maintain, and improve digital solutions including:

• Power BI dashboards
• Automated reporting
• Applications and workflow solutions
• Data visualization tools
• Analytics and optimization models

• Drive intelligent automation initiatives including RPA and workflow automation.

• Support implementation of predictive analytics and machine learning use cases where applicable.

• Act as Product Owner for local digital solutions and ensure sustainability of deployed tools.

• Create training materials, user guides, and documentation for digital solutions.

Project & Stakeholder Management

• Lead digital and capability projects using agile project management principles:

• Requirement gathering
• Solution evaluation
• Design and testing
• User training
• Deployment and sustainment

• Work closely with MOS Pillars, Operations, Engineering, Quality, Supply Chain, HR, and CI teams to identify improvement opportunities.

Support Kaizen events and continuous improvement workshops through data analysis and capability development.

Systems & Reporting

• Serve as Super User for competency management and digital learning systems.

• Maintain competency records, training databases, digital dashboards, and KPI reporting.

• Monitor training effectiveness and digital solution performance through agreed KPIs.

• Provide regular reporting and insights to support business decision-making.

Cost & Business Performance

• Support delivery of the plant's CBN, AOP, and VCP objectives through capability building and digitalization initiatives.

• Identify opportunities for cost reduction, productivity improvement, and operational efficiency through data analytics and workforce capability enhancement.

• Manage relationships with external training providers and digital solution partners to ensure value delivery.

Key Responsibilities:

• Analyze electronic commerce Gross Merchandise Value, product sales, store traffic, and marketing advertisement performance to identify trends and insights.
• Assist in the execution and monitoring of various digital marketing campaigns.
• Monitor and track sales funnel performance to identify optimization opportunities.
• Analyze the performance of marketing ads across various platforms, reporting on key metrics and suggesting improvements for better ROI.

Project Involvement:

• Conduct detailed analysis of Gross Merchandise Value, website traffic, product data, and customer behavior.
• Support the execution of e-commerce campaigns and product launches.
• Identify actionable trends and opportunities to drive business growth.
• Maintain and update Power BI dashboards, ensuring that the performance are accurately tracked.

The Product Design Engineering Technologist develops robust head-media interfaces for magnetic recording media, which will be integrated into Western Digital's hard disk drive products. This critical role involves collaborating with R&D and worldwide teams to innovate and productize recording media designs. This role requires strong technical expertise and the ability to manage complex manufacturing systems while ensuring defect mitigation, quality assurance, and reliability standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop head-media interface designs that meet product performance requirements and scale into high-volume manufacturing environments.
• Improve hard disk sputtering processes to reduce defects and enhance manufacturing yield.
• Optimize magnetic areal density by reducing head-media spacing while maintaining reliability specifications and performance standards.
• Conduct comprehensive testing and validation of recording media designs to ensure compliance with product specifications and industry standards.
• Collaborate with cross-functional teams including manufacturing, quality assurance, and product engineering to drive innovation and process improvements.
• Analyze manufacturing data and performance metrics to identify optimization opportunities and implement corrective actions.
• Document technical findings, design specifications, and process improvements through detailed reports and presentations.
• Support the transition of new designs from development to production, ensuring manufacturability and cost-effectiveness.

Responsible for timely machine installation and ensuring optimal production operations by maintaining equipment and enhancing yield, utilization, and product quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform machine installation as per schedule.
• Maintaining the smooth operation of production and optimizing yield, utilization, and product quality through machine sustaining and maintenance.
• Diagnose and troubleshoot equipment malfunctions, identifying root causes and implementing effective solutions.
• Monitor equipment performance indicators and implement corrective actions to address deviations from performance targets.
• Adhere to all safety regulations and protocols while performing maintenance and repair tasks, ensuring a safe working environment for all team members.
• Update machine status from outgoing shift to incoming shift.

As a Senior Equipment Engineer specializing in sputter media, you will be responsible for leading equipment sustaining, reliability, and continuous improvement activities to support high-volume hard disk media manufacturing. You will play a key role in driving equipment performance, improving operational efficiency, and supporting new technology implementation. This role requires strong technical leadership to guide technicians in maintaining stable manufacturing operations, reducing equipment downtime, and enabling next-generation product and process requirements.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead day-to-day equipment sustaining activities, including troubleshooting, failure analysis, and resolution of equipment-related production issues.
• Drive equipment reliability improvement initiatives to enhance equipment uptime, reduce chronic failures, and improve overall operational stability.
• Develop, implement, and optimize preventive and predictive maintenance strategies to improve long-term equipment performance.
• Lead root cause analysis (RCA) for major equipment failures and implement effective corrective and preventive actions.
• Support equipment upgrades, hardware modifications, and machine conversion activities to meet product and technology roadmap requirements.
• Coordinate new equipment installation, commissioning, qualification, and acceptance to ensure systems meet operational and safety standards.
• Monitor and analyze equipment performance indicators such as OEE, MTBF, MTTR, and downtime trends to identify improvement opportunities.
• Collaborate closely with Process Engineering, Yield Engineering, Production, and Quality teams to improve process capability and manufacturing performance.
• Drive engineering projects related to equipment improvements, automation enhancement, and productivity optimization.
• Develop and maintain equipment documentation including SOPs, maintenance procedures, troubleshooting guides, and best practices.
• Work closely with OEM vendors and suppliers to resolve technical issues, implement upgrades, and support equipment technology development.
• Support cost reduction initiatives through engineering optimization, reliability improvements, and maintenance efficiency.
• Ensure all equipment operations comply with company safety policies, regulatory requirements, and industry standards.
• Participate in continuous improvement initiatives, including Lean manufacturing, automation deployment, and digitalization programs.
• Perform other duties and responsibilities as assigned by management.

As a Staff Equipment Engineer specializing in sputter media, you will be responsible for overseeing the operation, maintenance, and continuous improvement of sputtering equipment used in the production of hard disk media. You will work closely with cross-functional teams to ensure optimal equipment performance, minimize downtime, cycle time improvement and contribute to the development of new processes and technologies.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee day-to-day equipment maintenance activities, troubleshooting, and line issue management to ensure high equipment availability and minimal production downtime.
• Lead equipment reliability, maintenance, and engineering improvement initiatives to support stable and efficient manufacturing operations.
• Drive preventive and predictive maintenance strategies to improve equipment reliability, reduce failures, and sustain long-term operational performance.
• Lead equipment upgrades, machine conversions, and technology improvements to support next-generation HDD product requirements.
• Manage new equipment installation, commissioning, and acceptance testing to ensure systems meet operational, safety, and process specifications before production release.
• Monitor and analyze equipment performance, reliability, and OEE data to identify improvement opportunities and drive operational excellence.
• Lead root cause analysis for equipment failures, implementing effective corrective and preventive actions to prevent recurrence.
• Collaborate with Process Engineering and Sputter Yield teams to improve yield performance, reduce defects, and enhance process capability.
• Coordinate closely with Production, Quality, Facilities, and other cross-functional teams to ensure smooth production operations and achieve manufacturing targets.
• Manage engineering projects related to equipment upgrades, modifications, and system improvements, ensuring timely execution within scope and budget.
• Provide technical leadership, guidance, and mentorship to junior engineers and technicians to strengthen team capability and technical competency.
• Develop and maintain engineering documentation, including SOPs, maintenance procedures, and best practices for equipment operation and sustainment.
• Ensure all equipment and related systems comply with safety regulations, company policies, and industry standards.
• Support continuous improvement initiatives by introducing new technologies, automation solutions, and engineering best practices.
• Strengthen knowledge sharing and technical skill development within the engineering team to build a high-performing equipment engineering organization.
• Maintain strong collaboration with OEM suppliers and technical partners to support equipment upgrades, troubleshooting, and technology development.
• Perform other duties and responsibilities as assigned by management.

Responsibilities related to financial management, including budgeting, preparing financial reports, conducting cost analyses, and improving financial processes. It involves monitoring key performance indicators (KPIs), supporting audits, managing capital tracking, ensuring legal compliance, and maintaining documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support the company's continued business expansion by providing financial planning, analysis, and business partnering for capacity growth, new initiatives, and increasing operational complexity.
• Full support on automation and digitalization project  
• Participate in FP&A transformation initiative 
• Collaborate with stakeholders to gather requirements and translate them into technical solutions
• Monitor automated processes, troubleshoot issues, and implement continuous improvements.
• Track, monitor, analyse, and control department budget
• Prepare a monthly financial analysis of actual against budget
• Ensure accurate and timely reporting of cost centres and management reports
• Consolidate spending at the divisional level and perform a detailed analysis of costs on the  product level
• Recommends actions by analysing data and making comparative analyses
• Involve and focus heavily on budgetary control, financial analysis, and management reports
• Reconciles transactions by comparing and correcting data, and maintains the database by entering, verifying, and backing up data
• Prepare various reports and charts, and the Operation Review when necessary
• Collaborate with cross-functional teams to improve financial processes and systems
• Assist in the preparation of annual budgets and long-term financial forecasts
• Monitor key performance indicators (KPIs) and provide insights to improve financial performance
• Support internal and external audit processes by preparing required documentation and analyses
• Involved in capital tracking and depreciation forecast
• Participate in ad-hoc projects and reports as assigned by the immediate supervisor from time to time
• Ensure meeting company and departmental compliance to applicable legal and IMS requirements
• Responsible for the health and safety of the individual at the workplace
• Ensure departmental compliance with ISO9001, ISO14001, ISO45001, and ISO22301 standards

As a Senior Equipment Engineer specializing in sputter media, you will be responsible for leading equipment sustaining, reliability, and continuous improvement activities to support high-volume hard disk media manufacturing. You will play a key role in driving equipment performance, improving operational efficiency, and supporting new technology implementation. This role requires strong technical leadership to guide technicians in maintaining stable manufacturing operations, reducing equipment downtime, and enabling next-generation product and process requirements.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead day-to-day equipment sustaining activities, including troubleshooting, failure analysis, and resolution of equipment-related production issues.
• Drive equipment reliability improvement initiatives to enhance equipment uptime, reduce chronic failures, and improve overall operational stability.
• Develop, implement, and optimize preventive and predictive maintenance strategies to improve long-term equipment performance.
• Lead root cause analysis (RCA) for major equipment failures and implement effective corrective and preventive actions.
• Support equipment upgrades, hardware modifications, and machine conversion activities to meet product and technology roadmap requirements.
• Coordinate new equipment installation, commissioning, qualification, and acceptance to ensure systems meet operational and safety standards.
• Monitor and analyze equipment performance indicators such as OEE, MTBF, MTTR, and downtime trends to identify improvement opportunities.
• Collaborate closely with Process Engineering, Yield Engineering, Production, and Quality teams to improve process capability and manufacturing performance.
• Drive engineering projects related to equipment improvements, automation enhancement, and productivity optimization.
• Develop and maintain equipment documentation including SOPs, maintenance procedures, troubleshooting guides, and best practices.
• Work closely with OEM vendors and suppliers to resolve technical issues, implement upgrades, and support equipment technology development.
• Support cost reduction initiatives through engineering optimization, reliability improvements, and maintenance efficiency.
• Ensure all equipment operations comply with company safety policies, regulatory requirements, and industry standards.
• Participate in continuous improvement initiatives, including Lean manufacturing, automation deployment, and digitalization programs.
• Perform other duties and responsibilities as assigned by management.

The individual is responsible for managing daily PN & JO freight billing operations, including resolving billing exceptions and disputes with suppliers and internal stakeholders. Key responsibilities include collaborating with external suppliers and the Accounts Payable team to improve billing processes, ensuring billing accuracy, timely freight payment settlement, and preparation of required reports. The role also involves analyzing shipment volumes, transportation costs, and supplier performance to support cost control initiatives. In addition, the individual supports logistics operations execution, including inbound and outbound freight activities, import and export customs compliance, preparation of customs documentation and regulatory reports, and liaison with Trade Compliance teams, Customs authorities, government agencies, and logistics providers while ensuring compliance with FIZ, LMW, and international customs requirements. The position also provides support for inventory management activities, including material receiving, storage, and issuance, and assists with internal and external audits as required.

Essential Duties & Responsibilities  

• Responsible for the verification of the billing invoices from the PN & JO Logistics Service Providers.
• Ensure the accuracy of the freight invoice billing and submit for payment processing with the Finance department.
• Perform auditing and handle exceptions or disputes with relevant suppliers and internal stakeholders.
• Support establishing and monitoring WD freight billing processes with external suppliers and the internal accounts payable team.
• Perform correct reporting and timely submission to the management and Finance department.
• Cooperate with the accounts payable team to manage the freight payment with suppliers on time.
• Generate relevant reports to analyze shipment volumes, unit costs, and supplier performance.
• Support operational cost control. Work with Finance on trends and other related queries. 
• Support Logistics operations execution, including import and export customs compliance activities, preparation of customs documentation and regulatory reports, and liaison with Trade Compliance teams, Customs authorities, government agencies, and logistics providers, while ensuring compliance with FIZ, LMW, and international customs requirements.
• Support inventory management activities as needed, including material receiving, storage, and issuance.
• Provide support to inbound & outbound freight execution and monitoring.
• Work with internal teams to identify process improvements, opportunities, and work on improvement projects.
• Support any other ad-hoc projects as assigned.
• Provide support during audits as necessary.

We are seeking a detail-oriented and analytical Product Engineer to join our team in George Town, Malaysia. As a Product Engineer, you will play a crucial role in HDD-Media-Head performance characterization.

• You would guide Media Mfg. Engineering team to optimize process to deliver best Media performance at HDD.
• Collaborate with cross-functional teams to optimize product specifications and requirements (PM, Development and Process Engineering teams)
• Optimize existing products for improved yield performance, cost-effectiveness, and manufacturability
• Support Media performance optimization from development to high volume production
• Stay updated on industry trends, new technologies, and manufacturing processes
• Ensure compliance with relevant industry standards and regulations
• Drive digitalization initiatives in manufacturing
• Implementing data-driven decision-making using advanced analytics.
• Utilize AI/ML models for predictive analysis of yield, reliability, and performance trends.

Job Description
The Staff Engineer, Process Development & Sustaining will lead the development, optimization, and sustaining of manufacturing processes for WD's HDD storage products. This is a technically deep, cross-functional role requiring strong foundation in chemistry, materials science, or chemical engineering.

You will drive process characterization, chemical/material qualification, and yield improvement initiatives while ensuring manufacturing processes remain stable, compliant, and cost-competitive. You are expected to operate with high technical autonomy, interface with global R&D and process teams, and mentor junior engineers on the Penang floor.

This role is ideal for a PhD's, or Master's graduate in Chemical Engineering or Materials Science who is passionate about translating lab-scale science into high-volume manufacturing solutions.

Key Responsibilities

Process Development

• Design and develop new manufacturing processes or significantly improve existing ones for HDD production
• Conduct Design of Experiments (DOE) to characterize process windows, identify critical process parameters (CPPs), and optimize process outputs
• Evaluate and qualify new chemicals, materials, and process consumables for manufacturing use
• Develop process recipes, control plans, and standard operating procedures (SOPs)
• Translate R&D/lab-scale processes into robust, scalable, high-volume manufacturing processes

Process Sustaining

• Own sustaining engineering for assigned process modules — ensure processes remain stable, in control, and within specification
• Monitor Statistical Process Control (SPC) charts; respond to out-of-control signals with structured problem-solving
• Lead Engineering Change Orders (ECOs) for process changes, chemical substitutions, and material updates
• Manage process deviation requests and ensure timely resolution
• Maintain process documentation, control plans, and work instructions per WD QMS

Chemical & Material Engineering

• Lead chemical/material qualification activities including incoming material testing, process compatibility studies, and shelf-life evaluations
• Evaluate alternative chemistries and materials for cost reduction, sustainability, or supply chain risk mitigation
• Work with EHS team to ensure safe handling, storage, and disposal of process chemicals per regulatory requirements
• Support RoHS, REACH, and PFAS compliance reviews for process chemicals and materials

Yield & Quality Improvement

• Lead yield loss analysis and drive structured RCCA (Root Cause and Corrective Action) for process-related defects
• Apply Six Sigma / SPC / Lean methodologies to reduce process variation and improve Cpk
• Partner with Quality Engineering to resolve customer escapes and field returns linked to process issues
• Drive continuous improvement projects with measurable cost and quality impact

NPI & Technology Transfer

• Support New Product Introduction (NPI) process readiness — from process concept to mass production release
• Lead or support technology transfer of new processes from R&D/HQ to Penang manufacturing
• Develop process qualification protocols (PQ), installation qualification (IQ), and operational qualification (OQ) plans

Cross-Functional Collaboration

• Interface with R&D, Product Engineering, Quality, EHS, Supply Chain, and Equipment Engineering teams globally
• Present process data, findings, and recommendations to senior management and global stakeholders
• Collaborate with equipment engineers on process-equipment interactions and optimization

People & Mentorship

• Mentor and coach junior and mid-level process engineers
• Lead technical reviews, knowledge-sharing sessions, and engineering forums
• Support capability building within the Penang process engineering team

Responsible for timely machine installation and ensuring optimal production operations by maintaining equipment and enhancing yield, utilization, and product quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform machine installation as per schedule.
• Maintaining the smooth operation of production and optimizing yield, utilization, and product quality through machine sustaining and maintenance.
• Diagnose and troubleshoot equipment malfunctions, identifying root causes and implementing effective solutions.
• Monitor equipment performance indicators and implement corrective actions to address deviations from performance targets.
• Adhere to all safety regulations and protocols while performing maintenance and repair tasks, ensuring a safe working environment for all team members.
• Update machine status from outgoing shift to incoming shift.