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Overall employee rating

2.9
Based on 26 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
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Operations Specialist
3.0
5 April 2026
Pay is Okay for Logistics, Benefits Could Be Better
Pros: As an Operations Specialist, the base salary was pretty standard for the Chicago market in freight forwarding. They do offer a decent 401k match, which is a big plus for long-term savings. The general healthcare options were okay, nothing fancy but gets the job done.
Cons: The annual raises felt small, often barely covering inflation, which is tough. I also noticed that the pay for similar logistics roles at other international companies was often higher. The PTO accrual was also quite slow, taking a long time to build up significant vacation time.
Advice to Management: Look into improving the annual compensation adjustments to be more competitive with the market, especially for tenured logistics roles. Enhancing PTO accrual rates would also boost employee morale.
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Operations Specialist
3.0
30 March 2026
Pay and Benefits Are Just Okay Here
Pros: The health insurance is actually pretty good, which is a big plus. You also get a decent 401k match, which isn't always a given in the **freight forwarding** industry. It's stable.
Cons: Salaries for **Operations Specialist** roles in the **Chicago office** aren't super competitive with other industries. Don't expect huge bonuses or massive annual raises. It's tough to negotiate higher pay once you're in.
Advice to Management: Management should really look into making salaries more competitive, especially for key operational roles. Retaining talent will get harder if pay doesn't keep up with the market.
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Logistics Coordinator
2.9
29 March 2026
Solid job security, but not much upward movement
Pros: Job security here is pretty good for us in operations. Being a big name in global logistics means there's always work, even in the Chicago, IL office. You won't worry much about layoffs; it's a corporate environment, so things are stable.
Cons: While secure, career growth can be really slow for entry-level logistics roles. It's tough to climb the ladder quickly. Promotion opportunities aren't always clear, and you might be doing the same tasks for years as a Logistics Coordinator.
Advice to Management: Focus more on clear career paths for Logistics Coordinators and other operational staff. Show employees how they can advance beyond their current roles to keep them engaged and motivated.
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Freight Forwarding Specialist
3.0
29 March 2026
Career Growth? It's a mixed bag here.
Pros: There's a lot of training material available if you seek it out, which is good for learning the international shipping ropes. You can become a specialist in specific supply chain areas. Internal moves are possible, especially for experienced logistics professionals, though they don't always mean a big promotion.
Cons: Real career growth often feels slow; promotions don't happen quickly for many, especially as a Freight Forwarding Specialist. You really have to advocate hard for yourself to move up. Management isn't always proactive about development plans or mentoring for new roles in the Chicago office.
Advice to Management: Be more proactive with career pathing for employees, especially in core operational roles. It'd help a lot with retention.
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Logistics Coordinator
3.0
28 March 2026
Work-life balance is okay, but can be tough
Pros: I've had some decent stretches, especially during slower periods in the Atlanta, GA office. For a large global company in the supply chain industry, the job security is pretty solid. We get some good company holidays which helps recharge.
Cons: But when it's busy season in freight forwarding, forget about consistent work-life balance. It's common to work 50+ hours. Overtime isn't always approved, so you often just have to power through without extra pay.
Advice to Management: Please try to better manage peak season workloads for operations teams. More staffing for freight forwarding roles during surges would help prevent burnout and improve employee morale. Support remote work options where possible.
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Logistics Coordinator
2.9
26 March 2026
Career growth can be tough here sometimes
Pros: I've learned a ton about international shipping and general supply chain operations as a Logistics Coordinator. They do have some solid initial training programs. It's a big corporate company, so there's a lot of structure.
Cons: Career growth here is tough. Moving up feels really slow, especially in the Miami office. You often hit a ceiling and have to wait ages for internal promotions in these freight forwarding roles. It's hard to get noticed.
Advice to Management: Create clearer pathways for internal career progression. Don't make people wait years for a lateral move or a small promotion. Invest more in leadership training for mid-level managers.
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Logistics Coordinator
3.0
21 March 2026
Pay is Decent, Benefits are Just Okay
Pros: The base salary for a Logistics Coordinator in the Chicago office was pretty competitive for the freight forwarding industry. I got a decent 401k match, which is a solid perk. You can count on getting paid on time, always.
Cons: Health insurance was super expensive, making a big dent in my paycheck. The annual bonus wasn't much and felt pretty arbitrary. Don't expect any cool or unique employee perks here, it's a very standard corporate benefits package.
Advice to Management: Seriously, look into better health insurance options for employees. Also, make the bonus structure more clear and impactful. It'd help with retention in the logistics sector.
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Logistics Coordinator
3.0
9 March 2026
Career Growth is There, But You Have to Push
Pros: It's a big corporate environment, so there are definitely chances to move up eventually. You learn a ton about global forwarding and supply chain management. Good for an entry-level Logistics Coordinator looking for a solid first job.
Cons: Career growth can feel pretty slow if you don't actively advocate for yourself. It's not always clear how to get promoted, especially for operations roles in the Chicago office. Sometimes it feels like you're just stuck.
Advice to Management: Work on making career paths clearer for employees, especially in different departments. More mentorship for new hires would help a lot.
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Logistics Coordinator
2.9
4 March 2026
Slow Career Path in Global Logistics
Pros: You get a solid understanding of the entire supply chain, especially with international shipping documentation and processes. It's a great place to learn the basics as a Logistics Coordinator, even if you're new to the industry. The company is stable since it's a global logistics provider.
Cons: Career progression is really slow and often depends on someone leaving rather than a clear path. There aren't many opportunities for growth or internal promotions, especially for freight forwarding roles at my level in the Chicago office. It feels like you hit a ceiling quickly without a management track.
Advice to Management: Create more defined career progression paths for individual contributors, not just management. Invest in clearer internal mobility programs to retain talent in freight forwarding roles.
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Freight Forwarding Agent
2.9
3 March 2026
Okay Culture, Needs More Support in Freight
Pros: The people are generally good. You'll find solid colleagues in most of the freight forwarding teams. There's a decent sense of community within smaller groups, which helps a lot.
Cons: The company culture can feel a bit fragmented. Different departments don't always connect well. Also, support for logistics professionals in busy periods is often lacking, making it tough to manage the workload.
Advice to Management: Focus on bridging the gap between departments. Invest more in staffing for key operational roles, especially within freight forwarding. Better support for your frontline logistics professionals would improve morale greatly.
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