Outsourcing, reimagined - through talent that moves business forward.
MicroSourcing is an offshore build-to-scale and managed solutions partner to SMEs and mid-market companies, delivering highly skilled professionals by leveraging our deep labor market knowledge and recruitment expertise.
As a pioneer in this non-traditional offshoring model, we have a proven track record in building reliable and ethical extensions of global businesses, enabling profitable growth for clients.
MicroSourcing operates in the Philippines and Colombia across 13 service delivery centers, servicing 1,000+ clients and over 10,000 employees.
Rating Reviews
Rating is calculated based on
55
reviews and is evolving.
Pros: You get a lot of exposure to different client projects as a Project Coordinator. It's a solid place to learn the ropes in offshore outsourcing. The hybrid work model helps with commute times in Manila, Philippines, which is nice.
Cons: Career progression can feel slow if you don't constantly self-advocate. There aren't many structured development programs for middle management. You can get stuck if you're not actively looking for new opportunities.
Advice to Management: Invest more in clear career paths and leadership development programs. It would really help with retention and employee motivation. Create more internal visibility for growth opportunities.
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Pros: For us developers, there's a pretty solid hybrid work model. We get a few WFH days a week which is a lifesaver, especially with Manila traffic. It's a common perk in the BPO industry for tech roles.
Cons: The flexibility isn't consistent across all teams or roles. Some non-developer roles in the Manila office are strictly onsite, which seems tough. Also, sometimes WFH days feel like longer hours with less separation.
Advice to Management: Try to offer more consistent hybrid or WFH options across all departments, not just tech roles. It would really boost morale for the entire corporate BPO workforce.
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Pros: I appreciate the hybrid model for some roles, especially as a Customer Service Representative. It's good to have a few work-from-home days; it really helps with the tough Manila traffic. They do offer solid support for your home setup.
Cons: The work flexibility can be pretty limited depending on your client account. Not all BPO roles get those WFH options, and shift schedules for the Manila office are very rigid. It's tough to get a shift swap, even with advance notice.
Advice to Management: Try to offer more flexible scheduling options for tenured employees, even for client-facing BPO roles. Also, standardize WFH policies across all accounts where possible to improve overall employee morale.
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What is the typical work culture like at MicroSourcing for roles like project managers in their Manila office?
MicroSourcing fosters a collaborative and results-oriented work culture, particularly for project management roles in the Philippines. Expect a professional environment where teamwork is valued, and there's a focus on meeting client objectives efficiently.
What is the typical salary range for a Senior Data Analyst at MicroSourcing, and what benefits are usually included?
For a Senior Data Analyst role at MicroSourcing in the Philippines, salaries typically range from PHP 80,000 to PHP 120,000 per month, depending on experience and specific client demands. Standard benefits often include health insurance (HMO), paid time off, and sometimes performance-based bonuses.
What is the typical salary range for experienced IT professionals at MicroSourcing's Manila office?
For experienced IT professionals in roles like software development or cybersecurity at MicroSourcing in Manila, salaries are competitive within the BPO industry. While exact figures vary by specific skills and project, expect compensation reflecting your expertise and the demands of international client requirements.
What is MicroSourcing's current work-from-home policy, and what benefits are offered to remote employees in their Quezon City operations?
MicroSourcing offers a hybrid work model, allowing employees to work from home for a portion of the week. They provide benefits such as health insurance and retirement plans, which are accessible to both on-site and remote staff in their IT and BPO roles.
Does MicroSourcing offer hybrid or fully remote work options for its BPO roles in the Philippines?
MicroSourcing primarily operates with a physical office setup for its business process outsourcing services in the Philippines. While some project-based or specific roles might offer hybrid arrangements, fully remote positions are not standard across most BPO functions.
