Banner image for CoDev Philippines

Overall employee rating

3.1
Based on 4 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Customer Service Representative
3.0
28 January 2026

Decent Benefits, Pay Could Be Better

Working at CoDev Philippines has been an interesting experience in the BPO industry. It's a typical outsourcing company setup.


Pros

The health insurance benefits are pretty solid for an entry-level Customer Service Representative in the Philippines. It's good to have that safety net. They also offer a few HMO options, which is a nice touch.


Cons

Pay for these outsourcing roles isn't super competitive, especially for the workload. Annual raises are usually minimal, so it's tough to really grow your income here. Overtime pay can be a bit slow to process sometimes.


Advice to Management

Management should really look into more competitive base salaries and clear paths for pay increases. It'd help a lot with retention for their Customer Service Representative teams.


Ratings by topic
3.0
Work life balance
2.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture

Similar reviews
Software Developer
3.0
20 December 2025
Solid Hybrid Option for Developers
Pros: I really liked the hybrid work option here. As a Software Developer, being able to work remote from home a few days a week was a huge plus for my work-life balance. It's tough to find that in the BPO industry sometimes.
Cons: While hybrid is great, the WFH days aren't always consistent, which can be frustrating when you're planning. There's also not much room to adjust your core hours, even if your tasks allow for it.
Advice to Management: Try to make the hybrid schedule more predictable for employees. Also, consider more flexible start/end times for those in development roles where it makes sense.
Show more
Remote Software Engineer
3.0
6 December 2025
Okay for Exposure, But Growth Is Client-Dependent
Pros: You can get exposure to different client projects if you're lucky. As a remote software engineer, it's a decent way to build your portfolio. It's good for getting experience in the IT outsourcing space and working remote from the Philippines.
Cons: Career growth isn't really driven by CoDev itself. Your advancement depends totally on the client you're assigned to, which feels a bit random. Internal promotions for us aren't common in this BPO setup, so personal development can stall.
Advice to Management: Try to create more internal growth paths, not just rely on client projects for employee development. Invest in some training programs that aren't client-specific.
Show more
Virtual Assistant
3.1
5 December 2025
Decent Remote Work-Life for Offshore Staffing
Pros: Working from home is a big plus, especially for **Virtual Assistant roles** in the **Philippines**. It saves a lot of commute time, which helps with personal errands. The **remote work setup** offers some flexibility, which is nice.
Cons: Sometimes the client expectations can make the **work-life balance** tricky. It's easy to work past typical hours if you're not firm with boundaries, especially with different time zones in the **offshore staffing industry**. Support for managing workload could be better.
Advice to Management: Help employees manage client expectations better, especially regarding working hours and scope. Provide clearer guidance on maintaining **work-life balance** for those in **offshore staffing roles**.
Show more

Are you sure?

Once you confirm, please note that this action cannot be undone.