Pros: I really liked the hybrid work option here. As a Software Developer, being able to work remote from home a few days a week was a huge plus for my work-life balance. It's tough to find that in the BPO industry sometimes.
Cons: While hybrid is great, the WFH days aren't always consistent, which can be frustrating when you're planning. There's also not much room to adjust your core hours, even if your tasks allow for it.
Advice to Management: Try to make the hybrid schedule more predictable for employees. Also, consider more flexible start/end times for those in development roles where it makes sense.
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