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Overall employee rating

3.1
Based on 22 reviews
5
4
3
2
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Technical Consultant
3.0
28 March 2026
Solid remote culture, but some areas need work.
Pros: My team is really collaborative, which helps a lot when working on complex IT monitoring solutions. Co-workers are genuinely supportive and nice people, which is great for a mid-sized tech company. The remote work setup offers good flexibility.
Cons: Communication from upper management can feel a bit inconsistent sometimes, which impacts the overall company culture. There isn't always a strong sense of a shared, company-wide vision beyond specific team goals. Fewer organized social events make it harder to feel super connected beyond project work, especially for remote from Berlin staff.
Advice to Management: Focus on consistent communication from the top down. Organize more virtual team-building or company-wide events to foster a stronger collective identity. This would really help bridge the gaps in a remote setup.
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Solutions Engineer
2.9
28 February 2026
Okay tech, but leadership needs work
Pros: The monitoring software itself is really good, and our technical teams are strong. I enjoyed working with customers on complex IT operations issues. Being able to work fully remote from Texas was a huge plus for my work-life balance.
Cons: Leadership often seemed out of touch with what we were doing on the ground. Communication from the top was inconsistent, especially for remote employees. It felt like they didn't really understand the challenges for technical roles.
Advice to Management: Focus on better, more transparent communication across all departments, especially with remote teams. Try to understand the daily workflow of your technical staff better, maybe shadow someone for a week. Invest in leadership training too.
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Solutions Engineer
3.3
26 February 2026
Career growth is what you make it at NiCE
Pros: I've learned a ton about IT management solutions working remote from home. As a Solutions Engineer, I got to work on different enterprise software projects, which was good experience. They're decent if you ask for training.
Cons: There's no clear career path, which is tough. I felt like I had to really push for any advancement or new responsibilities. Formal mentorship isn't really a thing here.
Advice to Management: Set up clearer promotion structures and offer more formal mentorship programs. It would really help Solutions Engineers see a future here.
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IT Consultant
3.1
22 February 2026
Good place for learning, slow for career growth
Pros: You get exposed to lots of different client environments and software solutions. It's a solid place to really dive deep into various IT management products. As an IT Consultant, I definitely broadened my technical skill set and learned a lot.
Cons: Career growth is a real struggle for consulting roles. There isn't a clear path for upward movement to senior management. It often felt like I hit a ceiling, especially with the remote work setup, making it hard to connect for mentorship in systems monitoring.
Advice to Management: Establish clearer promotion guidelines for IT Consultant roles. Create structured mentorship programs to help employees see a path for advancement. Invest in leadership development for managers so they can better guide their teams' career paths.
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Solutions Architect
2.9
20 February 2026
Leadership is a mixed bag here
Pros: My direct manager was pretty solid; they actually cared about my professional development for my Solutions Architect role. The flexibility for remote work from Berlin was a big plus too.
Cons: Upper management often seems out of touch with what's happening on the ground for technical teams building IT monitoring software. Big decisions sometimes feel sudden and aren't communicated well, which is tough.
Advice to Management: Focus on improving transparent communication from senior leadership. Get more feedback from folks in technical roles before making company-wide changes.
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Software Engineer
3.1
6 February 2026
Okay Work-Life for Remote Software Devs
Pros: I've mostly enjoyed the flexibility of working remote from Berlin. As a software engineer, I can set my own hours within reason, which is great for personal appointments. There's not too much micromanagement, which helps a lot with autonomy.
Cons: Project deadlines can sometimes be really tight, leading to longer weeks. Especially when we're pushing updates for our IT monitoring software, it can feel like a sprint. It's not a 40-hour week every time, and that can get tiring.
Advice to Management: Try to better manage project scopes to avoid crunch times for the engineering teams. More predictable schedules would really help.
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Software Engineer
2.7
5 February 2026
Okay culture, could be better for remote
Pros: I liked the team itself. My fellow Software Engineers were really smart and helpful. We worked on interesting enterprise monitoring projects, which was a good learning curve.
Cons: The company culture as a mid-sized tech company felt a bit disjointed, especially for a fully remote team. Communication from leadership wasn't always clear, which made some days frustrating. Sometimes it felt like different departments were siloed.
Advice to Management: Focus on improving internal communication across departments and for remote employees. More regular, clear updates from leadership would really help build a stronger, more cohesive culture.
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Solutions Architect
2.9
5 February 2026
Leadership is the Main Challenge Here
Pros: The team is genuinely supportive, and I learned a lot about advanced IT operations management and cloud monitoring solutions. There's good flexibility if you're working remotely from Berlin or elsewhere, which is a big plus.
Cons: Leadership often lacks a clear vision for product development, making it tough for Solutions Architects to plan long-term. Decisions feel inconsistent, impacting project execution significantly. It's frustrating when the company has so much potential.
Advice to Management: Focus on creating a consistent product roadmap and empowering your team leads. Clear communication from the top down would help a lot.
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Technical Support Engineer
3.1
5 February 2026
Job Security is okay, but watch out
Pros: The core business in IT infrastructure monitoring has a good client base, so there's always work. As a Technical Support Engineer, I felt fairly secure responding to tickets and handling routine system checks. It's nice to be remote from Boston, saving on commute time.
Cons: Growth can feel slow, and new project work sometimes shifts priorities quickly. There aren't many clear paths for promotion, which makes you wonder about long-term job security. If you're not on a critical project, things can feel a little uncertain.
Advice to Management: Invest more in clear career progression for roles like Technical Support Engineer. This would help with retention and overall job security perception. Think about expanding into new product lines to diversify revenue and projects.
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Solutions Architect
3.1
5 February 2026
Decent Flexibility, But Varies By Team
Pros: There's good personal appointment flexibility, which is helpful. Remote work is a real option for us in IT consulting roles, so that's a plus. It's solid for a mid-sized tech company.
Cons: Actual work-from-home depends too much on your specific manager's vibe. As a Solutions Architect, you're sometimes expected in the Atlanta, GA office even when onsite isn't crucial. It feels inconsistent across the board.
Advice to Management: Standardize remote work policies. It's tough when some teams get full flexibility and others are pushed for more onsite time, especially when it's not client-facing. Make it fair for everyone in IT consulting.
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