Pros: I really like the remote work setup here; it's a huge plus for my work-life balance. For Client Support Specialist roles, the day-to-day can be pretty stable, and you get good exposure to P&C insurance technology. My immediate team had really supportive peers, which made a big difference.
Cons: Leadership here is just inconsistent. There's a lot of micromanagement from some VPs, and decision-making often feels super slow for a mid-sized tech company. Communication from senior management can be pretty vague, especially about company direction or changes in the SaaS solutions roadmap.
Advice to Management: Focus on clear communication and empower your middle managers more. Stop micromanaging and trust your teams, especially those of us working remotely. Be more transparent about the future of Insurity's insurance software products.
Show more