ELMO Software

Pros: The base salary for a Software Engineer here is pretty much market rate for Sydney tech companies, so it's decent. They also offer standard superannuation contributions, which is a plus.
Cons: The benefits package isn't great, especially compared to larger SaaS platform companies. There aren't many unique perks, and I felt the health insurance options could be better.
Advice to Management: Management should seriously look at enhancing the benefits package. Offering better health plans or unique perks would really help attract and retain talent, especially for technical roles in this competitive HR tech market.

Pros: My immediate team members are friendly and collaborative, which makes a big difference as a Client Support Specialist. The hybrid work setup in the Sydney office is a solid perk, offering decent flexibility. There's always something new to learn about HRIS and payroll software, which keeps things interesting for tech support roles.
Cons: The company culture feels pretty fragmented, especially after their big scale-up phase. Leadership talks a lot about 'one ELMO,' but it doesn't always reflect daily reality on the ground. Also, recognition for non-sales teams feels lacking, which is a common complaint in many software companies.
Advice to Management: Try to bridge the gaps between departments more effectively. Focus on consistent employee recognition programs across all teams, not just sales, to genuinely improve the company culture. Live the values you preach.

Pros: The actual HR and payroll software product is decent, making my day-to-day as a Client Success Manager manageable. I really liked the hybrid work flexibility, splitting time between home and the Sydney office.
Cons: Job security felt really shaky for customer-facing roles, especially with rounds of layoffs across the SaaS industry. It makes you wonder if your role is next, which isn't great for morale.
Advice to Management: Be more transparent about the company's financial health and future direction. Clear communication helps a lot to reduce employee anxiety around job security.

Pros: I've found the work-life balance pretty decent as a Software Engineer here, especially working remote from Melbourne. They're good about respecting personal time, which is tough to find in the HR tech industry sometimes. Most weeks I can stick to a solid 40-hour schedule.
Cons: Sometimes deadlines can get really intense, especially during big feature rollouts for our enterprise software. You might find yourself putting in extra hours then, which can mess with your evening plans. It's not a regular thing, but it does happen.
Advice to Management: Try to smooth out those peak periods. It would help a lot with burnout, especially for remote teams.