Overall employee rating

3.0
Based on 8 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 0 reviews rated 4 out of 5 stars. 4 reviews rated 3 out of 5 stars. 4 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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4
3
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
2.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Software Engineer
3.0
5 April 2026
Career Growth is a Bit Stagnant Here
Pros: The work itself as a Software Engineer can be interesting and you learn new tech often. The team in the Austin office is solid, good people to collaborate with on projects.
Cons: There's not much upward mobility, especially for senior technical roles. Promotion paths aren't clear, and management doesn't prioritize career development plans. It feels like a big tech company where you can get stuck if you're not super proactive about finding new roles.
Advice to Management: Management really needs to create clearer promotion criteria and invest in professional development programs for their engineers. Mentorship programs would help a lot for those in technical roles.
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Software Engineer
3.0
29 March 2026
Okay for remote engineers, watch out for crunch
Pros: The biggest pro is definitely the remote work flexibility. As a Software Engineer, I really valued being able to set my own hours most days and avoid a commute. Standard 40-hour weeks were usually the norm in this mid-sized tech company.
Cons: There are definitely crunch times, especially with big feature releases for our SaaS product. You'll find yourself putting in 50+ hours those weeks. Some managers don't quite get the remote work boundaries, leading to late evening calls.
Advice to Management: Leadership needs to enforce better boundaries, especially for remote employees during critical project phases. Respecting personal time would boost morale a lot.
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Software Engineer
2.9
26 March 2026
Hybrid work is okay, but needs more trust
Pros: I appreciate the hybrid model; two remote work days a week really helps skip some Seattle traffic. It's a decent setup for Software Engineer roles, letting us balance home and office life.
Cons: There's definitely pressure to come into the office more often than needed. Full remote flexibility isn't really an option, which makes it tough for personal needs or different living situations. Sometimes it feels like they don't fully trust us to be productive offsite.
Advice to Management: Please rethink the push for more onsite days. Empowering teams with genuine work flexibility for technical roles could actually improve output and employee satisfaction, rather than just dictating office presence.
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Software Engineer
3.1
26 March 2026
Dex has decent flexibility, but could be better for engineers
Pros: I've been able to work a hybrid model, which is good for my work-life balance. The Seattle office is pretty nice, and there's often flexibility to work from home a few days a week for software development tasks. My manager is usually okay if I need to shift my hours slightly, which is a big plus in the tech industry.
Cons: True remote work isn't really an option for most full-time roles, which can be tough if you're not in the Seattle area. Sometimes, the 'flexible' days still mean late meetings with teams across time zones, so it's not always as chill as it sounds. There's an unspoken pressure to be in the office more often than the stated hybrid policy, especially for junior Software Engineer roles.
Advice to Management: Seriously consider making more roles fully remote, or at least be clearer about the expectations for hybrid workers. It would really help attract and retain talent in this competitive tech market.
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Software Engineer
2.9
12 March 2026
Job security is okay, but can shift
Pros: The core engineering team in Austin, TX feels pretty solid. We're on stable projects, so funding is usually there. It's a mid-sized tech company, so not as volatile as a startup.
Cons: There have been some internal reorganizations, which always makes people nervous. Leadership changes happen more often than you'd like. It makes job security a bit less certain for individual contributors.
Advice to Management: Focus on clearer communication during reorgs and provide more transparency about company direction. This would help ease concerns about job security for engineers, especially for those in specific product areas.
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Software Engineer
2.7
4 March 2026
Growth is tough here, especially for engineers
Pros: The initial onboarding as a Software Engineer was solid. I learned a lot about our core product in the first year. The team in the San Francisco office is generally supportive and helpful.
Cons: Career growth for engineering roles feels pretty limited. There's no clear path for promotions or skill development once you've been here a bit. It's tough to move up beyond mid-level in this startup environment.
Advice to Management: Create clearer career development paths for individual contributors, especially in engineering. Invest in mentorship and promotion frameworks.
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Customer Success Manager
3.3
26 February 2026
Good Culture, But Career Growth Is Slow
Pros: The team culture is genuinely good, very supportive. Work-life balance for a SaaS company was solid, and the hybrid work model helped a lot. Pay and benefits were okay for the San Francisco market.
Cons: Career growth as a Customer Success Manager felt pretty limited. There aren't many clear paths to move up in this mid-sized tech company. It's tough to get formal mentorship or dedicated training for skill development.
Advice to Management: Create clearer career development plans for individual contributors, especially for those in customer-facing roles. Invest in more internal training programs to help us grow.
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Software Engineer
2.7
23 February 2026
Job Security at Dex: Feels a Bit Unpredictable
Pros: For most Software Engineer roles, projects can be pretty stable when things are going well. If your team is hitting targets, you usually don't have to worry too much. Plus, the remote work flexibility is a solid perk.
Cons: But honestly, job security at this tech startup feels a bit shaky sometimes. There's often talk of reorgs, which creates a lot of uncertainty for everyone remote from San Francisco. They don't always communicate major changes very clearly, making it tough.
Advice to Management: Try to provide more transparency and stability around organizational changes. Clearer communication about the company's direction would really help ease concerns about job security, especially for those in core engineering roles.
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