Heidi is building an AI Care Partner to expand clinical capacity by supporting every stage of care delivery. In addition to its AI scribe, Heidi has introduced Evidence, giving clinicians access to trusted medical research at the point of care, and Comms, enabling healthcare teams to coordinate patient communications. Heidi supports more than 2.7 million patient interactions each week in 110 languages from 190 countries.
Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund Latitude, Possible Ventures and Archangel. Heidi aligns with leading international healthcare and privacy frameworks, including NHS requirements, GDPR, HIPAA, and the Australian Privacy Principles, and maintains enterprise-grade security certifications including ISO 27001, SOC 2 Type II, Cyber Essentials Plus, and ISO 42001.
Learn more at heidihealth.com
Rating Reviews
Rating is calculated based on
6
reviews and is evolving.
Pros: The hybrid work model is a decent perk. Having those two remote days helps with errands. It's better than being fully onsite all the time, especially for general software development tasks.
Cons: It's not truly flexible work; you're locked into specific office days. Requesting extra WFH can be a pain. Some managers are stricter about it than others, which feels inconsistent across the company.
Advice to Management: Standardize the hybrid policy across all teams. Give managers clearer guidelines for WFH requests. True flexibility would make a big difference for employee morale.
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Pros: As a Software Engineer in the San Francisco office, the base salary was pretty solid for my first job. I started around $90k, which is good for an entry-level role in the tech industry. They do offer a 401k match, which is a nice perk.
Cons: The health benefits felt pretty standard, nothing amazing compared to other mid-size tech companies. The annual bonus wasn't very transparent or substantial, which was a bit of a letdown. Stock options were minimal and not a huge draw.
Advice to Management: Review the health benefits packages and make bonus structures clearer. Consider offering more substantial equity for all employees, especially for engineers.
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Pros: The flexibility here is pretty solid, especially for engineers. I could work remote from Austin, TX most days, which helped my work-life balance a ton. It's a huge plus for anyone with family needs or personal appointments.
Cons: But it's not a perfectly defined remote-first culture. Sometimes, as a Software Engineer, you feel a bit disconnected from leadership decisions. Also, career growth for technical roles doesn't feel super clear, which can be tough.
Advice to Management: Officially define remote and hybrid policies for all roles, especially for software development teams. Invest in better collaboration tools to support these flexible work models. Make career progression more transparent for technical staff.
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What is Heidi's policy on remote work for software engineers in Austin, Texas?
Heidi offers a hybrid work model, allowing software engineers in our Austin office to work from home two days a week. This policy aims to balance flexibility with in-person collaboration, a balance that has worked well for many teams within the company.
What kind of benefits does Heidi offer to its employees, especially for remote software engineers?
Heidi provides a comprehensive benefits package including health, dental, and vision insurance. They also offer a 401k with company match and paid time off, which is quite competitive for tech companies in the San Francisco area.
What kind of benefits does Heidi offer to its employees, especially for those in tech roles in the San Francisco Bay Area?
Heidi provides a comprehensive benefits package that includes health, dental, and vision insurance, along with a 401(k) plan with company matching. Employees also have access to wellness programs and professional development opportunities to support career growth in the competitive tech landscape.
What is the typical work-life balance like for software engineers at Heidi, especially considering they operate in the competitive tech industry?
Heidi emphasizes a results-oriented environment, which generally allows for a good work-life balance, particularly for software engineering roles. While project deadlines can necessitate occasional longer hours, the company culture supports flexible scheduling to help manage personal commitments.
What kind of health and wellness benefits does Heidi offer its employees in the tech industry?
Heidi provides comprehensive health insurance options, including medical, dental, and vision coverage, for all full-time employees. They also offer a wellness stipend that can be used for gym memberships or mental health resources.
