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Overall employee rating

3.1
Based on 11 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 0 reviews rated 4 out of 5 stars. 9 reviews rated 3 out of 5 stars. 2 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
IT Consultant
2.9
6 April 2026
Leadership needs more transparency and clear vision
Pros: The hybrid work model is a major plus; it offers good flexibility. I've worked with some really solid people, and learning about various cloud solutions and software licensing was great for my technical consulting skills. Pay is okay, not fantastic, but solid.
Cons: Leadership, especially upper management, often seems disconnected from daily operations. Decisions feel top-down, and they don't always communicate changes effectively. It's tough to see a clear career path, and opportunities for advancement in technical roles can feel limited.
Advice to Management: Listen more to the teams on the ground floor. Be more transparent about long-term strategy and how individual roles, especially in technical consulting, fit into that. Invest in clearer development plans for employees.
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Inside Sales Representative
3.3
4 April 2026
Culture is Decent, Sales Can Be Tough
Pros: The team environment for Inside Sales Representatives is really supportive. You've got good folks around you, and it's nice to have that camaraderie, especially working hybrid from the Toronto office a few days a week. We focus on selling various IT solutions.
Cons: It's a big corporate environment, so sometimes you feel like just a number. The pressure to hit sales targets can be pretty intense, and it doesn't always feel like your efforts are truly recognized by upper management. Does it always feel like your hard work makes a difference?
Advice to Management: Try to acknowledge individual contributions more, especially for sales teams. It's tough out there, and a little recognition goes a long way.
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Account Manager
3.3
4 April 2026
Decent flexibility for Account Managers
Pros: I've enjoyed the work flexibility here as an Account Manager. Being able to work remote from Toronto a couple days a week is a huge plus. It helps balance client meetings and personal stuff.
Cons: Sometimes the flexibility feels a bit uneven across teams. If you're not in a client-facing IT solutions role, it can be tougher to get that WFH time. There's also an expectation to be onsite for team events pretty often.
Advice to Management: Try to standardize the remote work policies across all departments, not just client-facing roles. More transparency would help a lot.
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Account Manager
3.1
4 April 2026
Softchoice Culture: Mostly Good, Some Hiccups
Pros: The people are genuinely friendly and supportive. As an Account Manager, I really appreciated the camaraderie in the Toronto office; we had a good team vibe. Collaboration among peers is solid, which makes daily work much easier.
Cons: Leadership often feels a bit disconnected from the day-to-day realities on the ground. The company culture gets a bit diluted with the hybrid model, making it tough to maintain strong connections. Sometimes it feels less about employee well-being and more about numbers.
Advice to Management: Try to bridge the gap between leadership and the front-line teams, especially in a hybrid setup. More consistent messaging and support for employee well-being would go a long way in strengthening the culture.
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Cloud Solutions Architect
2.7
3 April 2026
Job security is a real mixed bag here.
Pros: There's solid demand for their IT solutions provider services, especially in cloud computing. As a Cloud Solutions Architect, I always had projects to jump on. Plus, remote work from Vancouver, BC was a huge perk for my work-life balance.
Cons: The constant reorganizations are tough. It felt like roles were always shifting, and you'd see projects get axed pretty fast. This made job security feel really shaky, which is stressful for those in technical roles.
Advice to Management: Focus on stability. All the reorgs and quick project cancellations really impact morale and people's sense of security. Give teams a chance to actually deliver before pulling the plug on initiatives.
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Account Executive
3.0
3 April 2026
Flexibility is okay, but not for everyone
Pros: I liked the option for a hybrid work model. As an Account Executive, I could mostly manage my own schedule. There are remote work options, which is good for an IT solutions provider.
Cons: The 'hybrid' policy felt inconsistent across teams. Some managers in the Toronto office push for more in-person attendance. It's not truly flexible for every role or manager, which can be tough.
Advice to Management: Standardize the hybrid work guidelines. Make sure all managers understand and support actual work flexibility consistently across the board.
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Cloud Solutions Architect
3.0
3 April 2026
Work-life Balance Is Decent For Tech Roles
Pros: I've been working remote from Canada for a while, and that flexibility is a major benefit. As a Cloud Solutions Architect, I generally manage my own schedule, which really helps with personal appointments. The WFH setup for IT consulting is a solid perk here.
Cons: Sometimes project deadlines mean longer hours, especially during busy quarters. There's pressure to hit sales and project numbers, so don't expect strict 40-hour weeks every time. It can be tough balancing multiple client demands.
Advice to Management: Management should really look into better workload distribution among technical staff. It would help prevent burnout for us in client-facing technology roles. More resources for project delivery could ease the pressure.
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Account Executive
3.1
2 April 2026
Decent for sales, but job security feels shaky
Pros: The commission structure for sales roles is pretty good if you're hitting quotas. Being able to work remotely from Toronto is a huge plus for my work-life balance. We get solid training on new cloud technologies and software solutions.
Cons: Job security here isn't the best, especially for sales positions in this market. There's constant pressure to perform or face potential changes. Company layoffs have happened, creating an unstable environment for some teams.
Advice to Management: Focus on clearer communication regarding company strategy and future plans. It would help ease concerns about job security and keep good people. Invest more in retaining talent beyond just hitting sales targets.
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Cloud Solutions Architect
3.1
1 April 2026
Job Security is Okay, but Market Shifts Happen
Pros: Stable projects exist for us `Cloud Solutions Architect` roles. The `IT services` industry has pretty consistent demand, which helps keep things steady. I've been working `remote from Toronto` and haven't worried too much about my role's stability.
Cons: Restructuring happens, like in many `big tech` adjacent companies. Sometimes new tech trends mean you have to quickly re-skill or risk being seen as less essential. It's not always rock-solid, especially if your tech stack becomes outdated.
Advice to Management: Communicate upcoming shifts and training opportunities more proactively. Help us understand how our skills fit into the company's future plans.
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Cloud Solutions Architect
3.0
17 February 2026
Good People, But Corporate Culture Can Be Stiff
Pros: As a Cloud Solutions Architect, I worked with some really smart and supportive people. There's a decent sense of camaraderie, especially within smaller teams. The focus on IT solutions means you're always learning new tech.
Cons: The corporate culture at Softchoice can feel a bit rigid, especially being remote from Texas. Decision-making is slow, which can be frustrating for customer-facing roles. Sometimes, the 'fun' events feel forced rather than organic.
Advice to Management: Try to empower teams more and streamline decision processes. Let culture develop more organically instead of forcing 'fun'.
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