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Online Customer Service Representative

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Assist customers with inquiries and provide timely responses.
  • Handle customer complaints and offer suitable solutions.
  • Manage scheduling and appointments efficiently.
  • Maintain records of customer interactions and transactions.
  • Collaborate with team members to enhance service delivery.

Requirements

  • Educational Qualifications: Bachelor's degree in a relevant field.
  • Experience Level: 1-3 years of experience in customer service or a related field.
  • Skills and Competencies: Proficient in English language; strong customer service skills.
  • Qualities and Traits: Excellent problem-solving abilities and effective communication skills.
  • Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
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