Online Customer Service Representative

2.9

Job Type   /   Job Level

Full-time   /   Fresh/Entry Level

Company Location

Philippines

Key Responsibilities

Answer incoming customer calls and respond to inquiries.
Make outbound calls to customers when required.
Provide accurate information about products, services, and company policies.
Resolve customer complaints and escalate complex issues to supervisors when necessary.
Record customer interactions and update customer information in the system.
Follow call center scripts and procedures.
Maintain a high level of professionalism and customer service.
Meet daily and monthly performance targets (call handling time, customer satisfaction, etc.).

Jobs in Philippines » Jobs in Davao Region, Philippines » Online Customer Service Representative

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