Online Customer Service Representative

3.1

Job Type   /   Job Level

Full-time   /   Others/Any

Company Location

Philippines

Description

Provide timely and effective support to customers via online channels.
Resolve customer inquiries and issues efficiently while ensuring a positive experience.
Document customer interactions and feedback for continuous improvement.
Collaborate with team members to enhance service processes and customer satisfaction.
Stay updated on product knowledge and company policies to assist customers accurately.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
Experience Level: 02 years of customer service experience.
Skills and Competencies: Excellent communication and interpersonal skills.
Skills and Competencies: Proficiency in using online communication tools and software.
Qualities and Traits: Strong problem-solving orientation and a customer-first mindset.
Working Conditions: Ability to work flexible hours, including evenings and weekends as needed.

Jobs in Philippines » Jobs in Pasay, National Capital Region, Philippines » Online Customer Service Representative

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