Job Description
On behalf of our client, Affinity is seeking an Application Analyst for a full time permanent position. Candidates must be located in the lower mainland for hybrid work.
Key Responsibilities
Business Analysis & Stakeholder Engagement
- Establish strong relationships with business stakeholders to understand and prioritize work items.
- Create specifications, process maps, data maps, and use cases.
- Identify opportunities for process automation and low-code solutions.
Application Support & Troubleshooting
- Provide Level 2 operational support for business applications.
- Identify, track, troubleshoot, and resolve application issues.
- Utilize automation tools to streamline troubleshooting and performance monitoring.
- Support application security and user access administration.
Systems & Integration Support
- Manage application environments for testing.
- Collaborate with other analysts to design and support data interfaces and APIs.
- Support low-code integration strategies.
- Coordinate testing, implementation, and support activities with global teams.
Data & Reporting
- Support data integrity and reliability initiatives.
- Work with analytics teams to improve data quality.
- Develop reports and dashboards to identify KPIs and trends.
- Support data warehouse integrations and identify table relationships.
Documentation & Process Improvement
- Create and maintain application support documentation.
- Develop automated workflow guides where applicable.
- Champion continuous improvement initiatives.
- Mentor junior team members on system support and automation practices.
Global & Field Support
- Support onboarding activities for new operational assets.
- Coordinate with global systems support teams.
- Provide support across multiple time zones.
- Travel as required.
Experience
Required Qualifications
- 3–5 years supporting large enterprise business applications.
- Experience working directly with business stakeholders and functional owners.
- Experience with RFPs and the full application lifecycle.
- Experience coordinating deployments across multiple stakeholder groups.
Technical Skills
- Strong SQL querying experience.
- Experience with Power BI or similar reporting/dashboard tools.
- Knowledge of management information systems and change control procedures.
- Experience with APIs and application integrations.
Preferred Experience
- Low-code development platforms (e.g., OutSystems).
- Automation platforms (e.g., UiPath).
- Process automation and workflow improvement initiatives.
Soft Skills
- Strong communication and presentation skills.
- Comfortable leading meetings and working with stakeholders at all levels.
- Self-starter who can work independently with minimal supervision.
- Results-oriented with
Affinity Earn
Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/
About Affinity
Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.
For more information on Affinity, please visit www.affinity-group.ca
Job Number: 13559
