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Healthcare Customer Service Representative/ Call Center Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Provide exceptional customer service to healthcare clients via phone, email, and chat.
  • Address inquiries regarding medical billing, appointment scheduling, and insurance benefits.
  • Resolve customer complaints and issues with empathy and professionalism.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with other departments to improve service delivery and patient satisfaction.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: atleast 6 months bpo experience handling healthcare account
  • Skills and Competencies: Strong communication and interpersonal skills
  • Qualities and Traits: Empathetic, patient-oriented, and detail-oriented
  • Working Conditions: Regular shifts, including evenings and weekends
Jobs in Philippines   »   Jobs in Quezon City, National Capital Region, Philippines   »   Healthcare Customer Service Representative/ Call Center Representative

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