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Call Center Representative

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Provide excellent customer service to patients and clients in healthcare and travel inquiries.
  • Respond to inbound calls and resolve issues related to healthcare services and travel arrangements.
  • Effectively manage and document customer interactions in the CRM system.
  • Collaborate with teams to ensure a seamless experience for customers.
  • Stay updated on healthcare policies and travel guidelines to provide accurate information.

Requirements

  • Educational Qualifications: Diploma in a relevant field.
  • Experience Level: 1-3 years of experience in a customer service role.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Responsibilities and Duties: Ability to work in a fast-paced environment.
  • Qualities and Traits: Empathy and problem-solving skills to address customer concerns effectively.
  • Working Conditions: May require working evenings and weekends.
Jobs in Philippines   »   Jobs in Quezon City, National Capital Region, Philippines   »   Call Center Representative

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