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Job Summary
Reporting to the Order Management Supervisor, the Order Management Administrator will be part of a dynamic team responsible for the accurate and timely processing of customer orders in compliance with company policies, processes, and SOX regulations. This role serves as a key point of contact and collaborates closely with cross‑functional teams including Sales, Credit, Finance, IT, Supply Chain, and Contracts Management.
Responsibilities And Duties
- Review and validate sales quotes, and process sales orders for direct and channel partner customers across Avid’s portfolio of video and audio products, services, and support offerings.
- Collaborate with Credit, Sales, Finance, and Supply Chain teams to resolve order-related issues such as pricing, shipping, invoicing, and material availability
- Manage invoicing exceptions, including credit and debit transactions associated with customer accounts
- Ensure all orders comply with established order management procedures, company policies, and SOX compliance requirements
- Maintain a high level of accuracy and attention to detail to support timely order fulfillment and billing
Qualifications & Skills
- 2–3 years of experience in order management, accounting, finance, or sales operations
- Fresh graduates are encouraged to apply
- Experience with or proficiency in Salesforce is preferred
- Working knowledge of Microsoft Office applications
- Strong attention to detail with solid analytical and problem-solving skills
- Customer-focused mindset with the ability to build effective working relationships with internal and external stakeholders
- Ability to work independently and manage priorities in a fast-paced environment
- Flexibility to adapt quickly to evolving processes and business needs
- Global cultural awareness
- Willingness to work Americas business hours to support cross‑regional stakeholders and operations.
- Flexibility to render extended hours during peak periods, including the weeks leading up to quarter‑end close, as business needs require
What to look forward to?
- Join a global team and experience a dynamic, collaborative work environment that fosters innovation and growth.
- Hybrid work model offering flexibility to balance work and life.
- Access to development programs with strong support and mentoring to help you grow and advance within the company.
- Equal opportunity employer committed to diversity, inclusivity, and creating a welcoming environment for all employees.
- Attractive benefits package including health & life insurance, referral rewards, and generous leave policies to ensure a healthy work-life balance.
Think this role is a good fit for you? Apply now!
Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
