Hi there! We are South and our client is looking for a Virtual Assistant
!
Note To Applicants
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
- Note: If you're hired for this role, you may be asked to update your LinkedIn profile :)
Virtual Assistant – Leasing & Maintenance
Overview
We are looking for two experienced Virtual Assistants to support daily operations across leasing and maintenance functions for a growing property management operation. These roles will work closely together to ensure smooth communication, organization, and execution across tenant and vendor interactions.
This is an excellent opportunity for professionals with strong administrative and customer service experience who are looking for a long-term role within a structured and fast-paced environment.
Responsibilities
Leasing Virtual Assistant
- Manage tenant communication via email and phone calls
- Handle leasing inquiries and follow-ups with tenants and clients
- Maintain accurate records and updates within AppFolio CRM
- Support leasing-related administrative workflows
- Coordinate outreach and ensure timely communication
- Assist with general operational and administrative tasks
Maintenance Virtual Assistant
- Coordinate with vendors such as plumbers, electricians, and contractors
- Manage maintenance requests and follow-ups
- Track work orders and ensure timely issue resolution
- Maintain accurate records and updates within the CRM
- Support maintenance-related administrative workflows
- Communicate updates clearly with tenants, vendors, and internal teams
Requirements
- Based in Latin America
- Conversational fluency in both English and Spanish
- Previous experience in administrative, operations, customer support, or virtual assistant roles
- Strong communication and customer service skills
- Experience working with CRM systems
- AppFolio experience is highly preferred
- Experience with similar CRMs such as Salesforce or HubSpot is also acceptable
- Strong organizational and multitasking abilities
- Proactive, responsive, and detail-oriented mindset
- Reliable internet connection and high availability during working hours
Working Schedule
- Full-time
- PST Time Zone
- Monday to Friday
- Approximately 8 AM – 5 PM PST
Reporting Structure
- The Leasing VA will report directly to the Leasing team lead
- The Maintenance VA will report directly to the Maintenance team lead
- Both roles will work closely with the broader operations team
Compensation
- Base salary: $1,000 – $1,500 USD/month (before South fee)
Why Join?
- Join a growing and structured operation with long-term potential
- Take ownership of key operational processes
- Work closely with leadership and contribute to day-to-day execution
- Collaborative and supportive work environment
If this opportunity sounds good to you,
send us your resume!
