Total 26 Transportation / Logistics job vacancies in Subang Jaya, Selangor, Malaysia

職責：

• 熟悉巴生谷地區的路線。
• 個性良好，自律性強，對工作認真負責。
• 願意到外地/外地區工作。
• 能夠根據需要加班。
• 裝卸貨物－安全地將公司貨物運送到上級指定的目的地。
• 確保貨物完好無損、數量正確並按時交付。
• 記錄貨車進出站運行里程。
• 負責車輛保養。確保車輛狀況良好。保持車輛清潔。
• 在檢查/服務期間內前往Puspakom檢查和維修車間。
• 守時、誠實、值得信賴，勤奮努力，並能勝任報告撰寫工作。

要求：

• 持有有效的B級和D級駕駛執照，且駕駛記錄良好。
• 持有 GDL（5噸）貨車駕駛執照，且駕駛記錄良好。
• 至少一年工作經驗。
• 身體健康，能夠舉起重物。
• 要求成熟穩重、守時、誠實守信，並有良好的出勤記錄。
• 對工作抱持正面的態度，自律且積極主動。
• 具備GPS導航及地圖繪製經驗。

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 醫療保險
• 個人休假
• 個人發展機會
• 有薪培訓和發展

職責

• 此職位嚴格要求應徵者精通國語（口語、寫作和打字）。

• 及時、準確、有效地解決所有客戶相關問題。

• 有效率、專業地處理客戶的來電和去電諮詢。

• 透過優質的服務和及時的後續跟進，確保客戶高度滿意。

• 保持專業和積極的態度，並始終遵守公司的客戶服務標準。

• 管理來自各種平台的大量來電、聊天和訊息。

• 透過在規定的時間內確定解決方案並確保適當的後續跟進，來處理和解決客戶投訴。

• 準確記錄客戶互動情況，處理交易，並追蹤日常問題或請求。

• 始終遵守內部溝通協議、準則和公司政策。

• 能夠加班

• 能夠與包括管理階層、客戶和同事在內的各級人員進行溝通

要求

• 至少達到SPM（馬來西亞教育文憑）水準。

• 擁有客戶服務或相關領域（電話銷售、帳單處理、客戶聯絡）的工作經驗者優先考慮，但並非必要條件。

• 歡迎應屆畢業生申請。

• 此職位嚴格要求應徵者精通國語（口語、寫作和打字）。

• 具備透過線上平台（聊天、電子郵件、即時通訊應用程式等）進行有效溝通的能力。

• 具備基本的電腦操作知識（Microsoft Excel/Word）。

• 良好的溝通和人際交往能力。

• 能夠同時處理多項任務，合理安排工作優先級，並有效管理時間。

好處

• KWSP 與 SOCSO
• 年假
• 病假
• 獎金
• 提供的培訓
• 年度增量
• 職涯發展機會

Tanggungjawab

• Menerima, memeriksa dan menyusun barang yang masuk

• Menyusun dan menyimpan stok dengan teratur dan cekap

• Pilih, bungkus, label dan sediakan bungkusan mengikut pesanan pelanggan

• Memantau dan menyelia kerja harian kakitangan gudang am

• Memastikan pelaksanaan SOP gudang dan pengagihan tugas yang betul

• Menjalankan pengiraan stok dan kemas kini inventori

• Mengekalkan persekitaran gudang yang bersih dan selamat

• Membantu memuat/memunggah barang apabila diperlukan

• Berkoordinasi dengan penyelia dan menyokong operasi gudang harian.

Keperluan

• Minimum SPM atau setaraf; diploma adalah satu kelebihan

• Pengalaman terdahulu dalam persekitaran gudang atau logistik adalah satu kelebihan.

• Graduan baru juga dialu-alukan untuk memohon.

• Fasih berbahasa Mandarin (bertutur dan menulis) adalah wajib.

• Mesti berupaya menyelia pekerja dan memastikan tugasan diselesaikan dengan cekap

• Rasa tanggungjawab yang tinggi dan kemahiran pelaksanaan yang baik

• Sihat fizikal dan sanggup melakukan kerja-kerja gudang secara langsung

• Pemain berpasukan yang mempunyai sikap proaktif dan rajin

Faedah

• KWSP/PERKESO
• Cuti Tahunan
• Cuti Perubatan

職責

• 接收、檢查及分類進貨

• 以有序高效的方式整理和存放庫存

• 根據客戶訂單揀貨、包裝、貼標籤並準備包裹。

• 監督和管理普通倉庫員工的日常工作

• 確保倉庫標準作業規程和任務分配得到正確執行

• 進行庫存盤點和庫存更新

• 保持倉庫環境清潔安全。

• 必要時協助裝卸貨物

• 與主管協調並協助日常倉庫運作。

要求

• 最低要求為SPM或同等學歷；擁有文憑者優先考慮。

• 有倉庫或物流環境工作經驗者優先考慮。

• 應屆畢業生也歡迎申請。

• 必須精通普通話（口語和書面）。

• 必須能夠監督員工並確保任務有效率地完成。

• 責任心強，執行力強

• 身體健康，願意從事倉庫體力勞動。

• 具備團隊合作精神，積極主動，工作勤奮。

好處

• 僱員公積金/社險
• 年假
• 病假

Tanggungjawab

• Jawatan ini memerlukan kefasihan berbahasa Mandarin (bertutur, menulis dan menaip).

• Memberikan penyelesaian yang cepat, tepat dan berkesan kepada semua isu berkaitan pelanggan.

• Mengendalikan pertanyaan pelanggan masuk dan keluar dengan cekap dan profesional.

• Memastikan tahap kepuasan pelanggan yang tinggi melalui perkhidmatan yang cemerlang dan susulan yang tepat pada masanya.

• Mengekalkan pendekatan profesional dan positif, serta sentiasa selaras dengan piawaian khidmat pelanggan syarikat.

• Urus jumlah panggilan masuk, sembang dan mesej yang tinggi merentasi pelbagai platform.

• Menangani dan menyelesaikan aduan pelanggan dengan mengenal pasti penyelesaian dalam tempoh masa yang ditetapkan dan memastikan susulan yang sewajarnya.

• Mendokumentasikan interaksi pelanggan dengan tepat, memproses transaksi dan menjejaki isu atau permintaan harian.

• Patuhi protokol komunikasi dalaman, garis panduan dan dasar syarikat pada setiap masa.

• Boleh bekerja lebih masa

• Mampu berkomunikasi dengan semua peringkat daripada pihak Pengurusan, pelanggan, rakan sekerja

Keperluan

• Mencapai sekurang-kurangnya pendidikan SPM.

• Pengalaman kerja terdahulu dalam khidmat pelanggan, atau bidang berkaitan khidmat pelanggan (Telemarketing, Bil, Perhubungan Pelanggan) adalah satu kelebihan tambahan, tetapi tidak penting

• Graduan baru digalakkan untuk memohon.

• Jawatan ini memerlukan kefasihan berbahasa Mandarin (bertutur, menulis dan menaip).

• Mempunyai kemahiran komunikasi yang kukuh melalui platform dalam talian (sembang, e-mel, aplikasi pesanan).

• Pengetahuan dalam mengendalikan komputer asas (Microsoft Excel/Word).

• Komunikasi dan kemahiran interpersonal yang baik.

• Kebolehan melakukan pelbagai tugas, mengutamakan kerja dan menguruskan masa dengan berkesan

Faedah

• KWSP dan PERKESO
• Cuti tahunan
• Cuti sakit
• Bonus
• Latihan yang disediakan
• Kenaikan Tahunan
• Peluang Kemajuan Kerjaya

Responsibilities:

• Familiar with routes around the Klang Valley area.
• Have a good personality, disciplined, and responsible towards work.
• Willing to work outstation / outside the area.
• Able to work overtime when required.
• Loading and unloading goods - Safely drive company goods to the destination as assigned by superior.
• Ensure delivery of goods in good condition, correct quantity and deliver on time.
• Record in & out running meter for lorry.
• Responsible for vehicle maintenance. Ensure the vehicle is in good condition. Maintain the cleanliness of the vehicles.
• Go to Puspakom Inspection and workshop within inspection/service time frame.
• Discipline (i.e punctual, honest, trustworthy), hardworking and able to perform report function.

Requirements: 

• Possess a valid Class B & D driving license with a clean driving record.
• Have lorry driving license Class GDL (5 ton) with a clean driving record.
• Working experience minimum 1 year.
• Healthy and ability to lift heavy object.
• Mature, punctual, honest and a good attendance record is required.
• Have a positive attitude towards work, self-disciplined and self-motivated.
• Experience with GPS navigation and mapping.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities
• Paid training and development

Responsibilities

• Receive, inspect, and sort incoming goods

• Arrange and shelve stock in an orderly and efficient manner

• Pick, pack, label, and prepare parcels according to customer orders

• Monitor and supervise daily work of general warehouse staff

• Ensure proper execution of warehouse SOPs and task delegation

• Conduct stock counts and inventory updates

• Maintain a clean and safe warehouse environment

• Assist in loading/unloading shipments when needed

• Coordinate with supervisor and support daily warehouse operations.

Requirements

• Minimum SPM or equivalent; diploma is a plus

• Prior experience in warehouse or logistics environment is an advantage.

• Fresh graduate is welcome to apply too.

• Fluent in Mandarin (spoken and written) is required.

• Must be able to supervise workers and ensure tasks are completed efficiently

• Strong sense of responsibility and good execution skills

• Physically fit and willing to engage in hands-on warehouse work

• Team player with a proactive and hardworking attitude

Benefits

• EPF/SOCSO
• Annual Leave
• Medical Leave

Responsibilities

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Deliver prompt, accurate, and effective solutions to all customer-related issues.

• Handle inbound and outbound customer inquiries efficiently and professionally.

• Ensure a high level of customer satisfaction through excellent service and timely follow-up.

• Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.

• Manage a high volume of incoming calls, chats, and messages across various platforms.

• Address and resolve customer complaints by identifying solutions within defined timelines and ensuring proper follow-up.

• Accurately document customer interactions, process transactions, and track daily issues or requests.

• Adhere to internal communication protocols, guidelines, and company policies at all times.

• Able to work extra hours

• Able to communicate with all level from Management, client, co-workers

Requirements

• Achieve at least SPM education.

• Previous working experience in customer service, or customer service related fields ( Telemarketing, Billing, Customer Liaison ) is an added advantage, but not essential

• Fresh graduates are encouraged to apply.

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Possess strong communication skills through online platforms (chat, email, messaging apps, ).

• Knowledge in handling basic computer (Microsoft Excel/Word ).

• Good communication and interpersonal skills.

• Ability to multi-task, prioritize work, and manage time effectively

Benefits

• KWSP and SOCSO
• Annual leave
• Sick leave
• Bonus
• Training provided
• Yearly Increments
• Career Progression opportunities

職位描述

確保所有行程準時可靠。

規劃並選擇最佳路線，以避免交通擁堵。

始終保持車輛清潔

要求 ：

• 持有有效駕駛執照且駕駛記錄良好
• 有公司司機經驗者優先
• 熟悉城市道路、交通規則和替代路線

福利待遇

• 津貼（旅費、交通費等）
• 個人休假
• 牙科保險

Job Description

Ensure punctuality and relaobility in all trips

Plan and select the best routes to avoid traffic delays

Keep vehicles clean at all times

REquirement :

• Valid driving license with a clean driving record
• Experience as Corporate driver is preferred
• Knowledge of city roads , traffic regualtions and alternative routes

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Dental insurance

1. 宿舍管理

• 負責工人宿舍或住宿設施的日常運作。
• 確保旅舍環境乾淨、安全、維護良好。
• 定期檢查房間和公共區域。
• 監控員工入住率和房間分配。

2. 居民紀律與福利

• 確保住戶遵守宿舍規章制度。
• 處理居民之間的投訴或糾紛。
• 監督員工行為，並將不當行為報告給人事部門或管理階層。
• 在發生緊急情況或出現福利問題時，為工人提供支援。

3. 安全保障

• 確保遵守旅舍安全規程。
• 監控居民和訪客的出入情況。
• 確保遵守消防安全和疏散計畫等緊急程序。
• 請回報任何可疑活動或安全問題。

5. 維護協調

• 請向相關部門報告損壞或維修問題。
• 確保供水、供電、衛生設施等運作正常。
• 必要時協調維修工作。

6. 遵守政府法規

• 確保旅舍符合第 446 號法令的要求。
• 協助政府部門（例如，JTK/勞動部門）進行檢查。

確保工人遵守衛生和住宿標準。

7. 其他

• 支持臨時工作（派工人到醫院診所，前往吉隆坡國際機場和孟加拉國大使館處理外籍勞工事務、移民事宜，有時協助營運團隊將貨物從烏魯卓運送到士乃或其他地方）
• 支援保安
• 為確保遵循 EPSB 出貨程序，請做好防護措施。
• 為確保所有訪客/供應商已正確登記
• 頂替及協助保全人員－在保全人員缺勤期間

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 有薪培訓和發展
• 繼續教育津貼

Job Description:

1. Monitor inventory levels and plan purchases to meet operational requirements.
2. Coordinate with suppliers on shipping schedules, documentation, and related matters.
3. Evaluate supplier performance annually based on company criteria.
4. Request and manage customer-required questionnaires, certificates, and declarations.
5. Prepare stock allocation according to branch budgets and ensure terminal tank clearance for upcoming shipments.
6. Handle purchasing-related issues, including invoice discrepancies, weight variances, and non-conformance of imported goods or containers.
7. Verify and report Sales and Service Tax (SST) payments for management approval.
8. Investigate and check import bulk shipments with Bill of Lading (BL) losses exceeding 0.3% by coordinating with suppliers, surveyors, and terminals; prepare BL write-off forms and update the monthly BL losses report by suppliers.
9. Coordinate with suppliers and transporters on ex-tank collections with handling losses over 80 kg, and prepare monthly terminal write-off forms.
10. Review and verify invoices from transporters, surveyors, terminals, forwarders, and suppliers.
11. Any other duties as assigned by Superior

Requirements:

Minimum Diploma in Supply Chain, Logistics, Business Administration, or related field

Minimum 3 years of purchasing / procurement experience, or supply chain operations

Experience in handling import shipments, documentation and supplier coordination is an added advantage

Strong analytical and problem-solving skills with attention to detail

Good communication, coordination and negotiation skills

Familiarity with SST and import/export processes will be advantageous

Proficient in Microsoft Office applications (especially Excel)

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位描述：

1. 監控庫存水準並制定採購計劃以滿足營運需求。
2. 與供應商協調出貨計畫、文件及相關事宜。
3. 根據公司標準，每年對供應商績效進行評估。
4. 請求並管理客戶要求的問卷、證書和聲明。
5. 根據分公司預算進行庫存分配，並確保即將發貨的貨物順利通過碼頭儲罐。
6. 處理與採購相關的問題，包括發票差異、重量差異以及進口貨物或貨櫃不合格等問題。
7. 核實並報告銷售和服務稅（SST）付款情況，以供管理層批准。
8. 與供應商、檢驗員和碼頭協調，調查和檢查提單損失超過 0.3% 的進口散貨；準備提單註銷表格，並更新供應商的月度提單損失報告。
9. 與供應商和運輸商協調卸貨過程中損失超過 80 公斤的罐體回收工作，並準備每月終端報廢表格。
10. 審核並核實運輸商、測量員、碼頭、貨運代理商和供應商的發票。
11. 上級指派的其他任何職責

要求：

供應鏈、物流、工商管理或相關領域的最低文憑

至少3年採購/供應鏈營運經驗

具備進口貨物處理、單證處理及供應商協調經驗者優先考慮。

具備較強的分析和解決問題的能力，注重細節。

良好的溝通、協調與談判能力

熟悉SST和進出口流程將是一項優勢

精通微軟辦公室軟體（尤其是Excel）

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

1. Hostel Management

• Oversee daily operations of the worker hostel or accommodation.
• Ensure the hostel environment is clean, safe, and well-maintained.
• Conduct regular inspections of rooms and common areas.
• Monitor occupancy and room allocation for workers.

2. Resident Discipline & Welfare

• Ensure residents follow hostel rules and regulations.
• Handle complaints or disputes among residents.
• Monitor worker behavior and report misconduct to HR or management.
• Provide support to workers in case of emergencies or welfare issues.

3. Safety & Security

• Ensure hostel safety procedures are followed.
• Monitor entry and exit of residents and visitors.
• Ensure emergency procedures such as fire safety and evacuation plans are followed.
• Report any suspicious activities or security issues.

5. Maintenance Coordination

• Report damages or maintenance issues to the relevant department.
• Ensure facilities such as water, electricity, and sanitation are functioning properly.
• Coordinate repair works when necessary.

6. Compliance with Government Regulations

• Ensure hostel complies with Act 446 requirements.
• Assist during inspections by government authorities (e.g., JTK / Labour Department).

Ensure workers follow hygiene and accommodation standards.

7. Others

• Support Ad Hoc job (Send worker to clinic @ Hospital , go to KLIA & Bangladesh Embassy for foreign worker matters, Immigration, sometimes support Operation teams to send cube from Ulu Choh to Senai or others)
• Support Security Guard
• To ensure guard following EPSB Shipment procedures
• To ensure all visitors / vendors are properly registered
• To replace & assist security guard – During the absence of security guard

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Paid training and development
• Allowances for continuing education

Huraian Kerja:

1. Pantau tahap inventori dan rancang pembelian untuk memenuhi keperluan operasi.
2. Menyelaras dengan pembekal mengenai jadual penghantaran, dokumentasi dan perkara berkaitan.
3. Menilai prestasi pembekal setiap tahun berdasarkan kriteria syarikat.
4. Meminta dan mengurus soal selidik, sijil dan deklarasi yang diperlukan oleh pelanggan.
5. Sediakan peruntukan stok mengikut bajet cawangan dan pastikan pelepasan tangki terminal untuk penghantaran akan datang.
6. Mengendalikan isu berkaitan pembelian, termasuk percanggahan invois, perbezaan berat dan ketidakpatuhan barangan atau kontena yang diimport.
7. Sahkan dan laporkan pembayaran Cukai Jualan dan Perkhidmatan (SST) untuk kelulusan pihak pengurusan.
8. Menyiasat dan menyemak penghantaran pukal import dengan kerugian Bil Muatan (BL) melebihi 0.3% dengan menyelaras dengan pembekal, juruukur dan terminal; menyediakan borang penghapusan BL dan mengemas kini laporan kerugian BL bulanan oleh pembekal.
9. Berselaras dengan pembekal dan pengangkut mengenai pengumpulan bekas tangki dengan pengendalian kerugian melebihi 80 kg, dan menyediakan borang penghapusan terminal bulanan.
10. Semak dan sahkan invois daripada pengangkut, juruukur, terminal, penghantar dan pembekal.
11. Sebarang tugas lain yang diberikan oleh Ketua

Keperluan:

Minimum Diploma dalam Rantaian Bekalan, Logistik, Pentadbiran Perniagaan atau bidang berkaitan

Minimum 3 tahun pengalaman pembelian/perolehan, atau operasi rantaian bekalan

Pengalaman dalam mengendalikan penghantaran import, dokumentasi dan penyelarasan pembekal adalah satu kelebihan tambahan

Kemahiran analitikal dan penyelesaian masalah yang kuat dengan perhatian terhadap perincian

Kemahiran komunikasi, koordinasi dan rundingan yang baik

Kemahiran dengan SST dan proses import/eksport akan memberi manfaat

Mahir dalam aplikasi Microsoft Office (terutamanya Excel)

Faedah & Kebaikan

• Cuti peribadi
• Budaya terbuka
• Peluang pembangunan peribadi

要求

• 最低 SPM 持有者
• 能夠說英語和馬來語
• 持有有效的GDL駕照
• 一年以上貨車駕駛經驗
• 良好的駕駛記錄
• 有貨物搬運經驗者優先考慮
• 熟悉GPS導航和地圖繪製
• 貨物的裝卸

職責

• 確保按時完成交付
• 規劃並遵循高效率的路線
• 與客戶保持良好的關係
• 認真負責地處理日常配送任務

為什麼要加入我們？

• 加班費
• 醫療索賠
• 獎金

薪資：2000.00 馬幣 - 3500.00 馬幣

要求

• 最低 SPM 持有者
• 能夠說英語和馬來語
• 持有有效的GDL駕照
• 一年以上貨車駕駛經驗
• 良好的駕駛記錄
• 有貨物搬運經驗者優先考慮
• 熟悉GPS導航和地圖繪製
• 貨物的裝卸

職責

• 確保按時完成交付
• 規劃並遵循高效率的路線
• 與客戶保持良好的關係
• 認真負責地處理日常配送任務

為什麼要加入我們？

• 加班費
• 醫療索賠
• 獎金

薪資：2000.00 馬幣 - 3500.00 馬幣

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Air Export Files and reporting
• Use Tree View on daily basis
• Ensure arrival notices are communicated to overseas and customers
• Ensure accurate and timely client and vendors billing
• Interact with our customers in arranging their international shipments, meeting customer
• service standards
• Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved)
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Meet KPI standards in accordance with the Company’s procedures
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Take on additional assignment as required, supporting company needs.

Job Description

You will support Operations team in performing commercial related matters not limited to the followings:

• You will manage all aspects of the commercial process for chosen projects, from the first point of contact to the point of sales closure. The projects will be selected based on the magnitude of revenue, type of clientele, or kind of project.
• You enter orders after engineering handed the material list.
• Ensure that you record and monitor sales in line with agreed processes.
• You make sure that the delivery of purchased products is prompt and that they are documented in Discos (Company’s Internal System).
• You record and bill invoices according to the contract promptly.
• To promptly address client queries related to delivery, return, and invoicing.
• To prepare project margin calculation via Dokacalc. / Excel (Company’s Internal System) according to contract.
• To ensure all contract documents are proper storage in S-drive (Company’s Internal Server).
• To establish communication with the finance team for implementing project CCM.
• You manage ongoing relationships with internal and external stakeholders.

Get to Know the Team

GrabMart is Grab's premier on-demand daily essentials and grocery delivery service, bringing everything from local storefronts to our customers' doorsteps. Operating within Grab's massive ecosystem, our mission is to deliver unmatched speed, convenience, and reliability to millions of consumers across Southeast Asia.

Get to Know the Role

As the Manager of Supply Chain Operations Excellence, you will design, implement, and scale world-class standard operating procedures (SOPs) across our qCommerce network of dark stores and distribution centers.

Serving as the champion for operational excellence, you will lead continuous optimization efforts to drive measurable improvements across our core supply chain metrics, including reliability, lead time (LT), and Service Level Agreements (SLAs).

You will report to Head of Supply Chain and be based onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Standard Work & Process Design: Design, document, and enforce standard work (SOPs) for all in-store and warehouse fulfillment activities, including picking, packing, counter handover flow, and outbound processes.
• Operational Excellence (OE) Implementation: Strengthen in-store operations by designing and rolling out roles like the 'store captain' to push for operation quality and ensuring adherence to key performance indicators like pick/pack/ready on time metrics.
• Continuous Optimization: Identify and address process bottlenecks and inefficiencies across the supply chain, such as reducing store operation lead time by redesigning outbound processes or optimizing manpower planning.
• Performance Monitoring & Improvement: Build and utilize monitoring tools like the operation performance center and dashboards to monitor operational metrics, review alarms, and manage critical systems.
• Last-Mile Fulfillment Optimization: Lead the continuous improvement of last-mile delivery processes, including rolling out new fulfillment orchestrations to improve reliability.
• Warehouse and Dark Store Layout Design: Lead the end-to-end design, implementation, and optimization of dark store and distribution center layouts (e.g., racking, cold chain/chiller placement, inbound/outbound zones) to maximize space utilization, minimize pick travel time, and improve material handling efficiency.
• Risk & Incident Management: Set up response mechanisms to address force majeure events (e.g., heavy rain, floods) and proactively manage potential incidents to maintain reliability and meet SLAs.

Key Performance Indicators (KPIs)

Performance will be measured against critical OE metrics, including:

• Reliability: Order Completion Rate, Completed Filled Rate, and Pax/Mex/Dax Request Cancellation Rates.
• Lead Time (LT): Create to Delivery time, and breakdown metrics such as Accept to Ship LT and Accept to Pick Start LT.
• SLA & Compliance: Ship On Time Rate, Deliver On Time Rate, and MOR Adoption Rate.

The Air Export Planner is responsible for supporting the Air Export product by managing pricing, planning shipments, and ensuring cost efficiency. The role requires strong market awareness, coordination capability, and attention to detail to optimize shipment planning and minimize financial exposure to the branch.

• Plan and coordinate air export shipments, including consolidation (gateway) and breakbulk movements.
• Ensure accurate execution of shipment planning aligned with customer and operational requirements.
• Support overall Air Export product strategies and operational efficiency.
• Review and support daily quotation activities to ensure accurate and competitive pricing. 
• Validate local charges and agreement quotes to minimize branch losses. 
• Maintain awareness of pricing structures and cost implications in planning decisions.
• Participate in team huddles and monthly meetings to discuss market intelligence and trends. 
• Support workload allocation and ensure proper delegation within the team. 
• Share insights on market conditions, carrier performance, and pricing trends.
• Provide support for day-to-day Air Export operations and planning activities.
• Identify opportunities to improve planning accuracy, efficiency, and cost optimization.
• Work collaboratively with operations, customer service, and pricing teams.

Ensure smooth, accurate and timely freight process flow & data entry into the Company's Operational Performance Standards.

• Track and trace shipments as required.
• Ensure timely movement and delivery of freight to customers. 
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client invoicing.
• Interact with our customers in arranging their shipments, exceeding customer service expectations.
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others).
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
• Ensure all customers' standard operating procedures are followed and updated.
• Meet KPI standards, as per the company procedures.
• Overseas communications, timely responses to emails and requests (internal and external).
• To take up additional tasks as required to meet the Department’s needs.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

These are minimum-requirement skills and a ‘must-have’ for the role:

• Assist in preparing RFQ/RFI documents and sending them to suppliers during sourcing or tender exercises.
• Perform price comparison and basic cost analysis to support supplier evaluation and sourcing decisions.
• Conduct supplier and market research to identify potential vendors and benchmark pricing.
• Support tender documentation and sourcing reports, including preparing summary slides and maintaining procurement records.
• Coordinate with internal stakeholders and suppliers to follow up on quotations, required documents, and sourcing information

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Get to Know the Team

The Product Analytics team's mission is to use data and experimentation to advance product innovation. We love building hacky products to test and iterate what's best for our customers. As we ship multiple products every week, it means we have to fine-tune models, run and evaluate hundreds of experiments weekly! We are looking for experienced data scientists to build a center of data excellence for Product & Experimentation in a diverse range of tech families. Your role is to guide a data-first approach to product thinking, design controlled experiments, and be objective while evaluating results, all of this while working with stakeholders to evaluate innovative product and business ideas!

Get to Know the Role

Reporting to Analytics Manager, you'll collaborate across disciplines (Product, Business, Engineering, Design, and Data Science) to transform data into dynamic solutions. Your insights will directly help develop groundbreaking products and initiatives, setting new benchmarks for excellence. This isn't just any role; it's a chance to make a tangible impact on millions of lives every day.

This role is based in Petaling Jaya and onsite.

The Critical Tasks You Will Perform

• You will propose cutting-edge product ideas by diving deep into data, addressing the most pressing customer challenges.
• You will your mastery of data to uncover trends, decode anomalies, and tell compelling stories that inspire action.
• You will collaborate with stakeholders to define key product metrics and design experiments including A/B testing that shape the future of our products.
• You will design and manage data specifications for new products, ensuring accurate data collection in collaboration with the engineering teams.
• You will drive significant improvements across our platforms, enhancing user experience, and contributing to our mission of excellence.

Get to Know the Team

The Deliveries Analytics team is the analytics and data powerhouse behind Grab's marketplace and on-demand grocery delivery ecosystem. The Supply Chain function focuses on powering one of the most complex parts of the business - instant grocery and retail delivery through 3P and 1P partners. It operates at intersection of inventory, demand forecasting, fulfillment operations, and last-mile logistics. Unlike traditional marketplaces, we manage highly dynamic catalogs, perishable inventory, and real-time fulfillment constraints across dark stores and merchant partners. Our mission is to ensure that what customers want is available, picked, and delivered—fast, reliably, and cost-effectively.

Get to Know the Role

Reporting to the Senior Analytics Manager, you will work with Product, Operations, and Business teams to optimize the inventory-led supply chain, from assortment and availability to fulfillment and delivery. Your work will directly shape how we scale our operations and deliver a seamless grocery experience to millions of users through AI and active experiments.

Your role involves in:

• Reducing stockouts and substitutions
• Improving catalog quality and assortment efficiency
• Optimizing dark store and merchant fulfillment performance
• Balancing freshness, waste, and availability for perishable goods

This role is base onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• Analyze and optimize inventory availability and assortment performance, including in-stock rates, substitution rates, and catalog health across dark stores and merchant partners
• Solve main supply chain challenges such as stockouts, overstocking, perishability, and demand-supply mismatch
• Develop and monitor core supply chain metrics (eg: in-stock rate, fill rate, substitution rate, waste/shrinkage, order fulfillment time)
• Partner with Product and Operations teams to design experiments (including A/B testing) to improve availability, fulfillment quality, and customer experience
• Build data models and tools to support demand forecasting, inventory planning, and replenishment strategies
• Optimize picker and packing efficiency, batching logic, and fulfillment workflows within dark stores and merchant operations
• Define data requirements and instrumentation for new supply chain features, ensuring accurate and scalable data capture
• Champion AI-first analytics workflows, using automation and new tools to improve forecasting, anomaly detection, and operational decision-making.
• Build dashboards and data products that allow real-time visibility into supply chain performance for operations and business teams