Total 228 Senior Executive job vacancies in Sepang, Kuala Lumpur

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista's Top 500 High-Growth Companies Asia-Pacific 2026 list and named "Most Disruptive Insurtech in Malaysia" at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Develop and nurture strong relationships with clients to understand their needs and concerns
• Act as the primary point of contact for clients, addressing inquiries and providing timely and effective solutions
• Plan and execute various client engagement programs, workshops, and events to enhance client loyalty and satisfaction
• Gather feedback from clients to continually improve and tailor services to their evolving needs
• Effectively manage the allocated budget for client relationship initiatives, ensuring maximum impact and value for money
• Provide regular updates on expenditure and propose adjustments as needed
• Collaborate with other departments, including marketing and operations, to ensure the seamless execution of client-focused initiatives
• Work closely with the sales team to identify new opportunities for client engagement and business growth

WHAT WE EXPECT OF YOU:

• Minimum 2 years of experience in a Marketing and Events role within employee benefits, insurance, or financial services industries preferred
• Strong communication and interpersonal skills
• Knowledge of health and wellness programs, with experience in organizing health-related events
• Ability to manage a budget effectively
• Results-driven with a focus on exceeding client expectations

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

This position is within our Payments team (CardUp, https://www.cardup.co/), a fast growing part of our organization which offers businesses a suite of payments and collections products in one easy-to-use digital platform. These no-code solutions simplify the lives of business owners, by improving cash flow management, unlocking cost savings and helping businesses save time, through automation of finance processes.
For more information on our payments team, kindly visit our website https://www.cardup.co/
What you will do:

• Acquire new users and retain existing users, increase revenue and deliver outstanding customer experience.
• Conduct call outreaches and product demos to prospects, to qualify the opportunity and convert them into customers.
• Use available reporting tools to better understand and predict prospect behavior.
• Perform routine reviews on your pipeline & client portfolio to deep dive on conversion, reasons for churn, or changes in payment volume.
• Develop excellent product knowledge and handle customer concerns and questions seamlessly.
• Work cross functionally with other teams to question the status quo and continually improve customer experience, localizing and streamlining operations, while staying compliant.
• Have a deep understanding of our Payments' risk and compliance guidelines and ensure these are always adhered to.

What we are looking for :

• 2+ years’ experience in sales and account management roles in the banking, cards, payment solution or fintech industry.
• Minimum Bachelor of Degree in any study.
• An extensive SME network & In-depth understanding of selected SME industries.
• Hard working, proven experience in qualifying customers and handling an extensive daily call volume.
• A passion for meeting the needs of the customer and generating maximum benefit from each customer interaction.
• Proven track record of multi-tasking in a fast-paced environment and delivering an exceptional customer experience at the same time.
• Excellent communication & negotiation skills and personal qualities of integrity, credibility and quality.

You will shine if you have :

• Proficiency in using CRM tools, such as HubSpot.
• Good understanding of how payment gateways and payment solutions works.

ABOUT US
As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

Key Responsibilities

• Payroll Support: 
• Maintain accurate and timely payroll input data (new hires, leavers, promotions, allowances).
• Perform checks on HRIS changes to ensure payroll implications are accurate. 
• Run payroll simulation or pre-validation when required to ensure data accuracy. 
• Support payroll specialist with leave-related calculations. 

• Medical Benefits Administrations: 
• Administer employee benefits (enrolment, termination, changes).
• Manage claim escalations and assist in renewal.  
• Maintain benefits SOPs and track utilisation reports for insights and audits. 
• Leave Administrations & Management: 
• Review and approve leave requests that require HR validation (exceptions, manual entries, backdated submissions). 
• Manage year end leave carry-forward calculations. 
• Ensure accurate setup of public holidays across the countries (validate that country public holiday calendars align with local labor law).
• Coordinate changes immediately when the government announces special holidays. 
• Expense Claim Administration: 
• Audit employee expense claims for policy compliance.
• Review supporting documentation and resolve discrepancies.
• Respond to employee queries regarding expense claims and escalations.

Key Competencies & Skills

• Hands-on experience with payroll and HRIS systems (preferably Workday).
• Proficient in Excel/Google Sheets for reporting, and data analysis.
• High integrity and discretion in handling sensitive data.
• Strong attention to detail, accuracy, and process compliance.
• Excellent communication and coordination skills.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2–3 years of payroll experience.

Why Join Us?

• Be part of a high-growth company on a mission to revolutionize logistics in Southeast Asia.
• Work with passionate and driven individuals who believe in pushing beyond what’s ‘good enough.’
• Opportunity to grow and develop within a people-centric organization.
• Competitive salary, benefits, and learning opportunities to support your career growth.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

The best PaaS Designers know what not to build. If your instinct is to reach for the simplest extension that solves the requirement — not the most technically impressive one — and you can produce Extension Design Documents a developer can build from without a single clarifying question, we want to talk.

ABOUT ROLLING ARRAYS

Rolling Arrays is a private equity-backed, award-winning HR Tech consulting firm — Asia Pacific's premium partner for enterprise HR digital transformation. Headquartered in Singapore and with offices across India, Malaysia, Australia, and Hong Kong, we have delivered more than 200 HR Transformation projects since our founding in 2009, and were recognised as one of Singapore's Top 100 fastest-growing companies in 2025. We specialise in SAP SuccessFactors, Oracle HCM, and Workday across the full delivery spectrum: HR process design and consulting (ALIGN), technology implementation (AUTOMATE), change management and adoption (ADOPT), and managed support services (AMS).

POSITION SUMMARY

RAC is looking for a Functional PaaS Designer with Oracle HCM Application Composer and Page Composer experience. This is a functional delivery role — not a developer position. You will extend Oracle HCM using Oracle's low-code extensibility layer to meet client requirements beyond standard configuration, govern the extension catalogue, and produce developer-handoff specifications that are precise enough to build from without interpretation.

WHAT YOU WILL DO

• Govern the extension decision framework — assessing every non-standard requirement against the hierarchy of options and recommending the approach that solves the requirement with the least implementation risk and the smallest upgrade footprint
• Configure Oracle Application Composer custom objects — designing top-level and child business objects, defining field types, configuring field-level validation logic, and integrating custom objects with Oracle HCM's standard approval and notification framework
• Configure Page Composer and Page Designer to customise HCM UI layouts — adding hints, making fields conditionally required, hiding fields from specific user populations, and reordering page sections across both Redwood and non-Redwood pages
• Own sandbox management governance — defining the sandbox strategy, managing conflict resolution when parallel configuration streams affect the same pages, and preventing the most destructive sandbox mistake: publishing a sandbox that overwrites another team's approved configuration
• Produce Extension Design Documents at a precision level that allows a developer to build without re-engagement — including upgrade-safety notes that tell the client's support team which extensions require post-patch regression testing
• Advise on Groovy scripting requirements — translating business rules into scripting specifications for developer implementation and reviewing delivered scripts for logical correctness against the original requirement

WHY ROLLING ARRAYS

Extension design is a delivery competency at RAC, not a technical niche. You will work across Oracle HCM implementations where client requirements consistently push beyond standard configuration, developing a rare functional-technical bridge skill set that positions you for Solution Architect and Oracle Practice Lead opportunities.

OUR CULTURE CODE

Six values define how we operate every day at Rolling Arrays

• Thinking Smart — spot patterns, chase smarter solutions, and illuminate the path to greater productivity
• Never Stop Learning — refine and elevate skills constantly; explore the world with a curiosity lens
• Being Nice to Everyone — treat everyone with genuine warmth and respect, regardless of seniority
• Be Super Patient with Customers — exercise patience and proactivity in every client interaction
• Help Your Teammates — share the load, lighten the stress, nurture a truly collaborative team
• Acknowledge Your Mistakes — embrace mistakes as steppingstones; grow from each one

WHAT WE'RE LOOKING FOR

• 4–5 years of Oracle HCM functional experience with hands-on Application Composer and Page Composer configuration on at least two live delivery projects
• Demonstrated ability to design and build custom business objects, configure field validation rules, and deliver page customisations independently without developer support for the functional layer
• Proven sandbox governance experience — has managed a multi-team sandbox environment and prevented configuration conflicts
• Experience producing Extension Design Documents for developer handoff — not just internal notes, but artefacts that another party can build from
• Client advisory experience — has presented extension options and their trade-offs to business stakeholders and defended the recommendation

PREFERRED QUALIFICATIONS

• Oracle Fusion Cloud Applications HCM Process Essentials certified — the foundational HCM credential; at Senior level this is a baseline expectation
• Oracle Global Human Resources Cloud Implementation Professional — PaaS extensions are built on top of Core HR; module depth is essential for designing extensions that survive quarterly updates
• Oracle Cloud Platform Application Integration 2024 Specialist — for consultants who extend into OIC-based custom UI integrations beyond Application Composer
• Groovy scripting certification or demonstrable project experience — Oracle's Application Composer Groovy API is not formally certified but hands-on project evidence is the equivalent signal

BUSINESS & CONSULTING SKILLS

• Cutover communication — presents go/no-go recommendations to project leadership with a clear rationale that holds up under pressure
• Client data team governance — sets quality gates, holds external data owners accountable, and escalates through the project structure without damaging the relationship
• Migration risk articulation — translates data quality issues into business impact language that project leadership can act on, not just technical error counts
• Delivery accountability — owns the migration workstream outcome, not just the individual load runs
• Mentoring delivery — builds junior consultant capability through structured review, not just observation
• Structured escalation — knows the difference between a data quality issue that can be resolved and one that requires a go-live date conversation.

BUSINESS & CONSULTING SKILLS

• Extension advisory credibility — presents build-versus-configure options and their trade-offs to business stakeholders and defends the recommendation with evidence
• Developer handoff precision — produces Extension Design Documents that a developer can build from without clarifying questions; ambiguity in the spec is a delivery risk
• Upgrade risk communication — explains quarterly release implications to client IT teams in terms they can act on, not just flag
• Sandbox governance leadership — manages multi-team configuration discipline and enforces process without becoming a bottleneck
• Structured solutioning — assesses every non-standard requirement against the full hierarchy of options before recommending an extension
• Delivery accountability — owns the extension workstream quality and maintains the extension catalogue through go-live

CAREER PROGRESSION

Senior Consultant → Lead Consultant → Solution Architect → Practice Lead

Oracle Expenses sits at the intersection of HR and Finance — and the consultants who thrive in this space are those who can hold a policy conversation with a Finance Controller and a configuration conversation with a developer on the same day without losing credibility in either room.

ABOUT ROLLING ARRAYS

Rolling Arrays is a private equity-backed, award-winning HR Tech consulting firm — Asia Pacific's premium partner for enterprise HR digital transformation. Headquartered in Singapore and with offices across India, Malaysia, Australia, and Hong Kong, we have delivered more than 200 HR Transformation projects since our founding in 2009, and were recognised as one of Singapore's Top 100 fastest-growing companies in 2025. We specialise in SAP SuccessFactors, Oracle HCM, and Workday across the full delivery spectrum: HR process design and consulting (ALIGN), technology implementation (AUTOMATE), change management and adoption (ADOPT), and managed support services (AMS).

POSITION SUMMARY

RAC is seeking an Oracle Expenses Senior Consultant to lead the Expenses workstream on Oracle Cloud implementations. You will own the configuration end-to-end — from expense type architecture and T&E policy design through Approval Management Engine (AME) rules and Oracle Payables integration — delivering a solution that meets both Finance governance requirements and the compliance burden on travelling employees.

WHAT YOU WILL DO

• Design the expense type architecture — making the itemisation structure, receipt threshold, per diem rate table, mileage rate, and spending limit decisions that balance Finance governance requirements with the employee experience that determines adoption
• Configure the Approval Management Engine for expense report routing — building approval rules by amount, expense type, cost centre, employee grade, and legal employer, and designing delegation and absence handling so approvals do not stall
• Design and configure audit rules — determining automatic audit sampling criteria, manual audit queue assignment, and the audit outcome workflow that HR and Finance will operate post-go-live
• Own the corporate card programme integration — configuring card transaction imports, transaction-to-report matching rules, personal versus corporate card handling, and the reconciliation process for unassigned transactions
• Design the reimbursement flow with Finance — configuring payment method rules and working with the AP workstream to confirm how expense report approval creates payables invoices for employee reimbursement
• Run cross-functional T&E policy workshops with Finance, HR, and Payroll stakeholders — translating policy requirements into configuration decisions and managing the tension between Finance's need for controls and employees' need for simplicity

WHY ROLLING ARRAYS

RAC's Oracle practice is expanding into Finance-adjacent modules driven by client demand for integrated Oracle Cloud solutions. The Expenses Senior Consultant sits at that intersection — HCM and Finance — with the opportunity to develop cross-functional Oracle Cloud expertise and a pathway into broader solution architecture roles.

OUR CULTURE CODE

Six values define how we operate every day at Rolling Arrays

• Thinking Smart — spot patterns, chase smarter solutions, and illuminate the path to greater productivity
• Never Stop Learning — refine and elevate skills constantly; explore the world with a curiosity lens
• Being Nice to Everyone — treat everyone with genuine warmth and respect, regardless of seniority
• Be Super Patient with Customers — exercise patience and proactivity in every client interaction
• Help Your Teammates — share the load, lighten the stress, nurture a truly collaborative team
• Acknowledge Your Mistakes — embrace mistakes as steppingstones; grow from each one

WHAT WE'RE LOOKING FOR

• 4–5 years of Oracle Cloud functional experience with proven Oracle Expenses module delivery — has configured AME rules and audit policies independently on a live project
• Hands-on Expenses-to-Payables integration understanding — knows how expense report approval creates an AP invoice and can explain the data flow to a Finance lead
• Experience running T&E policy workshops with Finance and HR stakeholders — has navigated policy disagreements and translated the outcome into configuration decisions
• Corporate card programme experience — has configured card feed import on at least one project
• Ability to produce functional design documentation that Finance and IT can use to validate the configuration without re-explaining it

PREFERRED QUALIFICATIONS

• Oracle Fusion Cloud Applications HCM Process Essentials certified — the foundational HCM credential; at Senior level this is a baseline expectation
• Oracle Financials Cloud: Payables Implementation Professional — Oracle Expenses is deeply integrated with Oracle Payables; a Payables certification signals the Finance-side depth this role requires
• Oracle Global Human Resources Cloud Implementation Professional — Expenses runs on the HCM platform and shares enterprise structure, security, and approval framework with Core HR
• Cross-geography T&E policy experience: Singapore, Malaysia, Australia, or India per diem and mileage rate standards

BUSINESS & CONSULTING SKILLS

• Finance stakeholder credibility — holds a policy conversation with a CFO or Finance Controller and a configuration conversation with a developer without losing authority in either
• T&E policy translation — converts Finance governance requirements and employee experience expectations into a documented configuration design that both sides accept
• Cross-functional workshop leadership — runs sessions with Finance, HR, and Payroll in the same room and produces a decision, not a deferred action
• Delivery accountability — owns the Expenses workstream end-to-end without waiting to be managed
• Functional design documentation — produces artefacts that Finance and IT can validate independently
• Structured escalation — knows when a policy disagreement needs project leadership involvement and how to frame it

CAREER PROGRESSION

Senior Consultant → Lead Consultant → Solution Architect → Practice Lead

About us

Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.

For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.

At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world. 

Why join us?

At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:

• Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!

• Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!
• Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!

Join us as we redefine what it means to build an enduring global consumer group.

The role

An integral part of the Love, Bonito value chain, the Omnichannel Operations team, is responsible for coordinating and executing weekly launches, marketplace operations, item master, packing list management and inventory management. The team is also the SAP specialists within the Operations Department and is responsible for order management for local markets. You will be directly responsible for managing orders with vendors, for our country trade partners as well as packing lists to support international expansion, as well as other digital operations within the Omnichannel Operations team.

Main responsibilities :

Packing List Management

• Ensure that the information provided by suppliers in the detailed packing list is correct. Liaise with suppliers to make corrections.
• Track the performance of errors made in the detailed packing list and provide feedback to Sourcing and Production.
• Monthly reports of comparing Purchase quotation and good received to spot any discrepancies on quantities or price, sounding out issues to the production team if any.
• Maintain the repository of all detailed packing lists in a neat and organized manner.
• Create and Update purchase orders in SAP with detailed packing list information in a timely and accurate manner.

Merchandise Operations

• Preparation of order sheet in Airtable for internal country buyers and order sheet management to vendors, in a timely and accurate manner
• Preparation of order sheet for editorial orders , working with creative team and production team on submission
• Updating of launch plan in a timely and accurate manner in order to handover important information to downstream teams
• Optimising processes to improve efficiency and visibility for teams

Assisting in other Omnichannel Operations Tasks

• Support in other Omnichannel Operations tasks in SAP
• Optimising process workflows and working together with SAP consultant to improve task efficiency on SAP

Qualifications & Experience

• Diploma in Economics, Mathematics, Accounting, Business or a related field preferred and interest in backend e-commerce operations.
• Past experience in e-commerce, digital operations, order management and inventory will be a plus.
• Skilled in manipulating and analysing data on Excel or Google Sheets.

You should have / be 

• A Love, Bonito culture fit
• Good grasp of the Love, Bonito brand and unique proposition
• A genuine curiosity to know how things work and how to make them better
• An entrepreneurial, self starter, get-your-hands dirty attitude 
• Enjoy learning new things and pick them up quickly
• Demonstrate operational excellence
• Pride: Highly organized individual and proactive with strong follow through. Detailed orientated. Willing to learn.
• Problem solver: Identify and understand problems and solve them systematically.
• Team-player: Able to build strong relationships and have ability to work cross-functionally, take different perspectives and have open communication.
• Language: Must be able to read and speak Chinese as you will be required to communicate with vendors based in China.

• To design, maintain and code components of the software application (Java and C++)
• To understand project requirements and constraints
• To lead the software development team
• To propose technical solutions to answer customer's requirements
• To ensure the build process of the application, and its deployment on Linux OS
• To test the software components
• To write the documentation related to the software (specifications, design, test description)
• To perform integration and packaging of the software before delivery
• To perform the maintenance of existing software
• To ensure the timely release of assigned project deliverables
• To provide accurate progress reports on assigned work
• To improve the software development workshop
• To troubleshoot possible bugs at network, operating system, software level

Sr TQA Executive (Training & Quality Assurance)

About EPOS

Backed by Ant International, a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Job Summary

We are looking for a Senior TQA Executive (Training & Quality Assurance) to drive training effectiveness and quality excellence across customer service operations. This role is responsible for evaluating training delivery, assessing trainer performance, identifying operational gaps, and ensuring new hires are equipped to deliver high-quality customer support across voice, chat, and email channels. The ideal candidate is analytical, detail-oriented, and passionate about continuous improvement within customer experience operations.

Key Responsibilities

• Conduct audits and evaluations of customer service training sessions across voice, chat, and email support channels
• Assess trainer effectiveness and provide structured, actionable feedback to improve training delivery standards
• Identify gaps between training outcomes and actual operational performance, and recommend improvement initiatives
• Collaborate closely with Customer Service, Training, and QA teams to enhance overall service quality and training effectiveness
• Monitor and evaluate new hires’ post-training performance and onboarding readiness
• Facilitate calibration sessions to ensure consistency and alignment in training and quality evaluations
• Analyze operational metrics such as CSAT, QA scores, productivity, and error trends to drive data-backed improvements
• Support the continuous enhancement of training materials, SOPs, knowledge bases, and quality frameworks
• Participate in process improvement initiatives to strengthen customer experience and operational efficiency

Key Requirements

• Minimum 3 years of experience in Customer Service, Training, Quality Assurance, or related operational support functions
• Strong understanding of customer service operations, including voice, email, and chat support environments
• Experience in training audits, coaching, quality evaluations, or performance management
• Strong analytical and problem-solving skills with a data-driven mindset
• Excellent communication and stakeholder management skills
• Detail-oriented with the ability to identify performance gaps and improvement opportunities
• Able to work independently in a fast-paced and dynamic environment
• Experience within fintech, payments, e-commerce, or contact center environments will be an added advantage

Allegis Global Solutions is looking for a recruiters/senior recruiters to bring onboard! 

The key focus for the Recruiter is to lead the successful fulfillment of high-volume open vacancies with relevant hiring managers and to be the first point of contact for their hiring needs. Reporting into the Talent Acquisition Manager, you will assist in driving best practice across the recruitment life cycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

• Undertaking recruitment activities with a focus on direct sourcing and work proactively with the Talent Sourcing team to pipeline in accordance with volume candidate requirements.
• Understanding the contractual recruitment delivery process and carrying out activities accordingly to ensure that account KPIs/SLAs are met.
• Building strong and positive relationships with hiring managers and key stakeholders.
• Gaining a sound understanding of the designated client business area, including structure nature of business and challenges faced.
• Communicating market intelligence and acting as a Talent Advisor to hiring managers.
• Identify and escalating risk and compliance queries.
• Managing requisitions through accurate documentation of all recruitment related data and information as per current recruitment legislation and agreed client process at all times.
• Monitoring and analysing recruitment activity of designated business area for accurate volume forecasting, workload allocation and recruitment activities.
• Coaching candidates in preparation for interviews and providing them with professional advice and honest feedback in a timely manner.
• Maintaining contact with existing talent pool candidates to ensure information is current and briefing them on potential current and future opportunities.

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

This position sits in our Payments team, a fast-growing part of our organization which offers businesses a suite of payments and collections products in one easy-to-use digital platform. This role will be instrumental in supporting the team's ability to adapt to new challenges, streamline operations, and contribute to the overall efficiency and effectiveness of our compliance processes.

• With relevant Compliance/Payments experience that can hit the ground running to support day-to-day tasks
• Strong team player and willing to take up regional work
• Strong communication and analytical skills
• Take initiative to challenge/improve status quo and be problem solver

For more information on our payments team, kindly visit our website https://www.cardup.co/

What will you do :

• Support regional day-to-day operational compliance tasks including payment approval, customer onboarding (including CDD and EDD) and transaction monitoring
• Conduct and review PEP/sanctions checks and adverse news screening
• Perform suspicious transaction/fraud investigation across markets and suggest next course of action
• Collaborate with different teams, such as sales/cs, finance and engineering team to handle client queries
• Assist in ad hoc project assigned by team leader including periodic account review, platform process improvement project, etc
• Keep informed about industry developments, trends and best practices and assess its effect on operational processes

• Bachelor’s degree in business administration, finance or relevant field
• 2+ years of operations, compliance and/or KYC experience, ideally within financial services or payments industry
• Good knowledge of AM/CFT and onboarding industry processes and fraud trends
• Attention to details and hands on attitude able to complete tasks with tight deadlines
• An analytical mindset with excellent organizational skills
• Strong critical thinking, problem solving and communication skills
• Sound judgment and strong sense of ethics
• Transaction monitoring (i.e. identify suspicious transactions behaviors)
• Fluent in English speaking and writing is a must (can speak/write in Bahasa is a bonus)

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth.

Responsibilities:

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations.
• Assist sales representatives in updating decks with NIQ branding, ensuring all sales content is polished and client-ready.
• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency.
• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies.
• Handle invoicing and contract renewals, ensuring timely and accurate billing processes.
• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with operations and sales representatives on pending tasks.

YOUR MISSION _________

RETAIL SALES DEVELOPMENT:

• Take ownership of sell-in executive for the brands.
• Monitor sales on daily basis and follow up with retail staff to ensure consistency of customer service delivery and to achieve monthly sales targets.
• Plan and execute trade activations to support new launches and brand’s key bets such as animations, beauty workshops and events for both Sephora.
• Work closely with marketing team for new launch product forecasting to ensure sufficient stocks to achieve sell-in and sell-out targets
• Provide weekly and monthly sales results analysis for both sell-in and sell-out and develop strategies and action plans to improve performance and close the sales gap between actual vs budget. 
• Discuss with Assistance Retail & Education Manager to identify, negotiate and secure external promo sites in Sephora to achieve brand/launch objectives.

RETAIL COORDINATION & OPERATIONS:

• Monitor stocks inventory weekly to ensure all top best-selling SKUs have sufficient stocks in all stores. Work closely with brand coordinator and Sephora teams for new launch first sell-in and monthly stocks replenishment in a timely manner.
• Develop, coordinate, and plan trade activities and trade mechanics across Sephora top doors and aim at achieving launch objectives and to boost sales during slow period.
• Coordinate sales events: Sephora launch pads, makeup workshops, corporate workshops
• Work with brand coordinator to manage and monitor POSM costs such as testers, counter maintenance spent, and provide updates to Assistant Marketing Manager regularly.
• Provide qualitative feedback for new launches to identify market’s needs and opportunities. 
• Keep abreast and compile competitors’ activities and consumer trends in the market.
• Participate in every stock count event in the Boutique.  
• Work with Assistant Retail & Education manager in hiring manpower to support event. 

EDUCATION:

• To develop training action plans, ensuring service excellence of frontline staff, in line with business objectives.
• Adapt both face-to-face and digital training content from HQ training materials for local usages.
• Provide coaching and guidance to trainers to enhance training quality and sales techniques.
• Develop MU Experts makeup skills, digital content creation skills and product knowledge.
• Work with Assistant Retail & Education Manager to monitor and follow up with annual MU Expert assessment with relevant action plan.
• Compile, analysis and report key performance indicators on ongoing training activities. 

BRAND IMAGE/VM EXECUTION:

• Ensure stores’ VM (new launch POSM), updates of grids, testers display are according to Regional VM guidelines
• Coach & delegate to appointed MU experts the delivery of VM excellence 
• Able to feedback and propose recommendations to Marketing and VM team based on market changes, business opportunities
• Be on-site to help & support MU Experts during new store/launch set up.
   

Duties and Responsibilities:

• Manage end-to-end recruitment across multiple APAC markets (e.g., Malaysia, Singapore, Thailand, China, Indonesia, Vietnam)
• Lead intake discussions with hiring managers to understand hiring needs, workforce plans, and timelines
• Develop and execute proactive sourcing strategies, including direct sourcing of passive candidates
• Manage multiple requisitions in a fast-paced, high-volume environment
• Screen and assess candidates against job requirements and ensure strong candidate pipelines
• Coordinate and manage the full interview process
• Partner with hiring managers on hiring decisions and offer recommendations
• Maintain strong candidate engagement and provide timely communication throughout the process
• Deliver hiring outcomes in line with agreed service levels (e.g., time-to-fill targets)
• Contribute to a collaborative team environment and share best practices

We are on the lookout for a Candidate Experience Specialist, Executive Recruiting (fixed term, 12-month contract) to join our Candidate Experience team and support hiring across APAC/MENA on our journey to always deliver amazing experiences.

As part of the Executive Search function within People & Culture, you will partner with global recruiters and senior stakeholders to ensure a seamless, efficient, and high-quality candidate experience. While supporting a broader range of senior and leadership roles, you will contribute to an executive-level standard of coordination and communication across all interactions.

In this role, you will

• Manage and coordinate complex interview processes across stakeholders, seniority levels, and time zones with accuracy, structure, and attention to detail

• Organize travel, onsite interviews, and executive-level logistics

• Act as the main point of contact for candidates, ensuring clear, timely, and professional communication

• Deliver a seamless and high-quality candidate experience throughout the process, aligned with our executive hiring standards

• Maintain accurate data and workflows in SmartRecruiters

• Proactively identify scheduling challenges, drive effective solutions & support executive hiring initiatives and projects

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We’re looking for a customer-centric teammate with a strong drive for continuous improvement to join our lean and dynamic CX team, which primarily supports our investment products.

In this role, you’ll engage leads throughout the conversion funnel, guiding them into becoming potential investors while ensuring a smooth and impactful customer journey. You’ll thrive here if you enjoy collaborating in a fast-paced, growth-driven start-up environment.

What you will do:

• Delivering a best in class customer experience in person and via our omni-channel support. Engaging customers with speed, empathy and effectiveness, while building trust-based and enduring relationships.
• On-boarding customers by processing their applications and performing KYC checks.
• Perform any day-to-day operational tasks under CX team’s portfolio.
• Assist in preparing reports.
• Taking ownership of customer success metrics, from a company to a personal level.
• Demonstrating strong personal values and a commitment that is in line with our mission and company values.

What we are looking for:

• Have 1 - 2 years experience in Customer Experience or Customer Support.
• Fluency in written and spoken English and Malay. Fluency in Chinese will be a huge added advantage.
• Experience in both handling customers’ inquiries and operation will be an added advantage.
• Experience in Excel and report preparation.
• Good critical thinking skills, self-motivated, meticulous and able to work independently to achieve defined targets.
• Persuasive and possesses strong inter-personal skills and able to maintain strong client relationships.
• You’re the first to roll up your sleeve in any BAU and ad-hoc tasks.
• Having experience in the financial services or fintech industries will be an advantage.

What it is in for you:

• Explore and contribute to continuous improvement projects.
• Solve problems and challenge the status quo in our daily tasks.
• Discretion on how to apply a vast array of metrics and data to solve challenging and interesting problems.
• Assist Managers on all things that impact the customer experience, including process, automation, UI/UX and much more.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The Role:

The Operations Executive is responsible for the monitoring of order process flow from receiving of order from Seller center to Customer(s) doorstep. He/she will also need to provide insights on the day-to-day activities to ensure that operations will run smoothly.

Your responsibilities will include:

• Generate daily and monthly operational related data reports, analyze quantitative data, and work with related teams to identify and solve problems.
• Responsible for all day-to-day operational aspects of the retail inventory management, monitor of ordering issue, and other key related to ecommerce operations.
• Develop and implement data visualization/dashboard, data analytics and other strategies to generate actionable insights.
• Support teams in defining business processes, developing operational roadmaps, and associated system requirements.
• Coordinate with the warehouse to ensure successful execution of fulfillment, orders and processes to accommodate client needs and requests.
• Respond to troubleshoot, and resolve daily receiving, fulfillment, and delivery issues, piecing together the end-to-end story to identify root causes and see cases through to resolution.
• Perform other relevant duties according to the business needs.
• Support processes to ensure all aspects of the ecommerce operations run smoothly

What we are looking for - the ideal profile

• University degree in any related field
• 1-2 years of experience in Operations, Fulfillment, Supply chain or any related fields
• Good attention to details and good ability to analyze data
• Thrive in a fast-paced start-up and Ecommerce environment

As a Senior Data Analyst, you will leverage your expertise to directly impact the growth of our 16 markets by delivering actionable insights and advanced analytics solutions. In this role, you’ll work closely with senior stakeholders, mentor junior analysts, and shape the analytics function within one of our functional analytics teams. This is a high-visibility position that plays a pivotal role in data-driven decision-making.

• Own a risk & fraud problem domain end-to-end, framing ambiguous problems and delivering analytical solutions that drive measurable improvements in cost, efficiency, service performance and customer experience.
• Act as a thought partner to business and domain leads, shaping problem statements, challenging assumptions, and co-developing data-driven solutions to high-impact risk and fraud challenges.
• Apply advanced analytical methods, including simulation, optimisation, and statistical modelling, to detect and solve complex problems such as incentive abuse, refund claim abuse and.
• Determine causal impact in operational environments, designing and analyzing experiments (e.g., cluster, switchback) and applying causal inference methods (e.g., DiD, synthetic controls) to inform business decisions.
• Build and scale data products and analytical tools, leveraging modern data stacks and agentic AI workflows to enable deep dives, self-serve analytics, and faster decision-making.
• Drive exploratory and root cause analyses, identifying performance drivers and uncovering opportunities for optimization across the risk and fraud infrastructure.
• Collaborate cross-functionally with data and engineering teams, contributing to data modeling, metric definitions, and scalable solutions that accelerate time-to-insight.
• Communicate with clarity and influence, translating complex analyses into actionable recommendations and driving alignment across technical and business stakeholders.

Find out more about our Data Analytics folks here: 

• Turn insights into impact!
• Looking for a career in data analytics? This could be the opportunity for you!

This role is based in our Sunway Visio Tower office. 

The Sales position is responsible for revenue generation from new and existing customers within the Automex portfolio in Informa Markets Malaysia. This role will manage Sales to different tier customers depending on the market and brand context.  This team is critical to the business, as the key to our success is retention, growth and cultivating new business

The Sales role will involve a combination of internal and external sales activity, meeting customers face to face and attending competitor events. He/She will sell to valued existing customers, generate new business, and performance will be evaluated based on achieving revenue and new business targets

The Sales will be expected to develop their awareness of the brand industry, building greater insight over time. Maintaining and strengthening the relationship throughout the year is an important focus, to develop an understanding of the customers’ needs and expectations from their attendance at the event. He/She will understand the customers’ needs and articulate a compelling value proposition as part of the sale. They will have a significant role in supporting re-booking of customers at an Event, while also providing support as a guest re-booker for other brands ASEAN markets backed with support of a global network.

Job Responsibilities:

• Meet or exceed revenue target for assigned accounts through sales (digital, booth, sponsorship/ advertisement and fully integrated packages)
• Sell to existing/ lapsed customer accounts with engaging conversations and compelling proposals while guiding them through buying process
• Prospect and close new business opportunities inside and outside of existing client base through cold calling and follow-up calling
• Leverage understanding of customer buying trends to help develop Sales plans and approaches
• Execute on assigned Sales campaigns, against accounts, products and revenue targets, in line with sales plan
• Support the on-site re-booking of existing customer accounts, in line with at event account allocation and sales targets
• Maintain accurate pipeline, sales activity and customer information within Salesforce (CRM system)
• Distribute customer insight and marketing information to marketing team
• Manage the handing over of sale information and customer requirements (via Salesforce) to the event Operations and Brand teams

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

This is a 1 year renewable contract role.

The successful candidate must be willing to relocate to our SINGAPORE office (with 1-2 months’ notice period). You will initially be stationed at our Kuala Lumpur office to begin with.

What will you do?

This role is responsible for developing, testing, and maintaining high-quality web applications. The role focuses on building scalable backend services with NodeJS and creating intuitive, performant front-end experiences with ReactJS. The developer will collaborate closely with architects, tech leads, and cross-functional teams to deliver business-critical applications that align with industry best practices and organizational goals.

• Develop and maintain applications using NodeJS and ReactJS.
• Collaborate with architects, leads, and business analysts to translate requirements into technical solutions.
• Write clean, maintainable, and efficient code following SOLID principles and coding standards.
• Develop and integrate RESTful APIs between backend and frontend systems.
• Ensure application scalability, performance, and security.
• Conduct unit testing, integration testing, and work with QA in test automation.
• Participate in code reviews, and continuous improvement initiatives.
• Troubleshoot and resolve application issues in development and production environments.
• Document relevant tasks.
• Stay updated with emerging technologies and recommend adoption where relevant.

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or equivalent.
• At least 5 years of hands-on experience in software development with NodeJS and ReactJS.
• Solid hand-on experience with JavaScript (ES6+), TypeScript, HTML5, CSS3.
• Relevant certifications in ReactJS, or cloud platforms are a plus.
• Demonstrated experience in delivering at least one end-to-end enterprise web application.
• Experience in working in Agile environments and collaborating across distributed teams.
• Knowledge of ORM, Web API, REST services.
• Familiarity with PostgreSQL or other relational databases.
• Familiarity with Redux / Context API for state management.
• Knowledge of Git / GitHub / GitLab for source control.
• Understanding of CI/CD pipelines (Azure DevOps, GitLab, or similar).
• Experience with Agile/Scrum methodologies.
• Basic understanding of cloud platforms (Azure / AWS) is a plus.
• Strong problem-solving and analytical skills.
• Effective communication skills (verbal and written).
• Ability to collaborate within cross-functional teams (designers, QA, DevOps).
• Self-motivated, proactive, and eager to learn new technologies.
• Attention to detail and commitment to delivering high-quality software.
• Ability to manage time effectively and work on multiple priorities.
• Applicant must be a Malaysian citizen.

About the Role

We are hiring a Senior Sales professional to drive new business growth in Malaysia.

You will play a key role in expanding our market presence by engaging mid-market and enterprise customers, building pipeline, and closing new deals.

Key Responsibilities

• Drive new customer acquisition across Malaysia
• Build and manage a strong sales pipeline through proactive outreach
• Own the full sales cycle: discovery, solutioning, proposal, and closing
• Engage senior stakeholders (HR, Finance, Payroll leaders)
• Collaborate with partners (BPOs, system integrators) to co-sell opportunities
• Achieve and exceed revenue targets

Chemin is at the forefront of developing safe, transparent, and human-aligned AI technologies. As our marketing efforts expand, we are seeking a Marketing Executive to contribute to crafting and executing effective marketing strategies that promote our brand and drive engagement.

In this role, you will work closely with the Brand Experience and Communications team to support various marketing initiatives including content creation, campaign management, and digital outreach. You will help translate complex AI concepts into clear, engaging messages that resonate with diverse audiences, enhancing Chemin’s visibility and reputation across multiple channels.

Key Responsibilities

• Support the planning, development, and execution of marketing campaigns across digital and offline channels.
• Create compelling written and visual content for social media, blogs, newsletters, and promotional materials.
• Collaborate with cross-functional teams to align marketing strategies with business goals.
• Monitor and report on marketing performance metrics to optimize campaign effectiveness.
• Coordinate events and assist in partnership marketing activities as needed.

• 1-3 years of experience in B2B marketing, preferably within technology, AI, or related sectors.
• Strong writing and communication skills with the ability to simplify technical information.
• Familiarity with digital marketing tools and platforms such as social media management, email marketing, and analytics.
• Experience creating content across various formats including social media, blogs, and presentations.
• Organized, detail-oriented, and able to manage multiple projects simultaneously.
• A team player who thrives in a fast-paced, collaborative environment.

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN A LIFE OF 

We are looking for a creative and dynamic candidate to join our high-performing marketing team! The candidate will be closely involved in the development of campaigns designed to promote The Flexi Group’s brand and services across all markets. This is an expansive and multifaceted role that will get you hands-on experience in content production, events and project management, paid digital marketing campaigns & many more opportunities exploring marketing channels. 

The right candidate will be a self-starter, idea-generator and ready to tackle a multitude of exciting projects and enthusiastically overcome obstacles in creative ways.

If you’re looking for a role that’s fast-paced and challenging which allows you to think outside the box, this would be a perfect role for you. This role is open to fresh graduates or graduates with 1-2 years of relevant experience. 

PROJECT MANAGEMENT AND CONTENT PRODUCTION

• Propose new content/ campaign ideas, both contextual and new marketing mediums
• Take the lead in suggesting and communicating with KOL’s to drive engagement across The Flexi Group’s social platforms.
• Blog and content copy writing. 
• Working in partnership with the Art team, support the creation of in-house visual content (Graphic & Video)
• Manage SMM campaigns and Attend events to capture content for Common Grounds social media channels and to support event organisers 
• Assist in the onboarding and management of 3rd party marketing partners (Website updates, Contract development, App updates, Events etc)  to expand The Flexi Group’s brand presence

DIGITAL MARKETING

• Develop and manage SEM to support brand awareness and lead generation
• Assist Ad operations team in daily report generation and campaign management. 
• Review campaign results to identify optimisation opportunities and improve conversion rates
• Bring fresh ideas to the table by proposing new campaigns and collaborations

• Log monthly Google Analytics data to track campaign performance, identify trends, and feed marketing reports

WEBSITE MANAGEMENT 

• Update websites with monthly sales promotions designed to generate leads for specific memberships or services (WordPress Training provided)
• Perform website audits to identify SEO improvements, ensure all copy is up to date and Language is on brand.
• Support with website health checks and maintenance

• University Degree holder in Marketing, communications or any related discipline preferred
• 1-2 years digital marketing experience would be ideal, however fresh graduates with a portfolio are welcome to apply
• Creative, solution oriented and fast learner
• Outstanding communication and organisational skills along with a strong attention to detail and deadlines
• Native English speaker, any additional languages would be an advantage
• Interest in video production and graphic design
• Experience in WordPress, Google Analytics, Google Ads & Facebook Business Manager preferred

About You

You will own and enhance SEEK’s back-office and identity platforms, with a primary focus on Microsoft 365 and related services, ensuring they are secure, highly available and aligned to our cloud-first strategy.

Based in Kuala Lumpur with 2–3 days a week working from home, you will act as the senior technical escalation point, driving infrastructure projects across data centre, AWS and Azure environments, while mentoring teammates and influencing how we deliver enterprise services at scale.

What You Will Do

• Implement, configure, support and tune high-availability back-office systems in a secure environment.
• Manage and support identity and collaboration platforms including Microsoft 365, Azure AD, Active Directory, Okta and related services.
• Configure and support infrastructure services such as AD, DHCP, DNS and mail systems across multiple regions.
• Drive and deliver key infrastructure projects and technical initiatives across datacentre, AWS and Azure platforms within agreed timeframes.
• Leverage IaaS, SaaS, PaaS and Infrastructure as Code to automate and improve capacity, availability, performance and configuration management.
• Identify risks to service and availability, design mitigations and ensure SLAs are consistently met for IT systems and services.
• Mentor and train team members, provide technical guidance, and act as the go-to escalation point for complex system issues, including occasional on-call support. 

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista's Top 500 High-Growth Companies Asia-Pacific 2026 list and named "Most Disruptive Insurtech in Malaysia" at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Process insurance claims promptly and accurately, adhering to company policies and procedures.
• Review claim documentation, assess coverage, and determine claim validity.
• Communicate with policyholders, sales team, partners, TPA’s, and insurance companies to gather necessary information and documentation.
• Handle customer touchpoints professionally across multiple channels (calls, WhatsApp, emails, staff briefings, and face-to-face meetings) to provide clear, timely, and empathetic updates.
• Provide proactive, prompt, and courteous assistance to policyholders regarding claims inquiries, service requests, and other concerns.
• Build and maintain strong client relationships by managing expectations, addressing pain points, and ensuring a seamless customer journey throughout the claims and service process.
• Investigate and evaluate claims to ensure compliance with policy terms and conditions, while keeping the customer experience at the forefront.
• Maintain accurate and up-to-date claim and service records, ensuring consistency across communication channels.
• Collaborate with internal teams and external partners to resolve escalated cases and deliver positive outcomes for clients.
• Stay updated on industry regulations, trends, and best practices related to claims processing and customer service.
• Contribute to process improvement initiatives to enhance operational efficiency and overall customer satisfaction.

WHAT WE EXPECT OF YOU:

• Bachelor's degree in a relevant field (e.g., business, finance, insurance) is preferred.
• Minimum of 2-3 years of experience in Employee Benefits Insurance claims processing or insurance servicing roles in a corporate direct, brokerage or other intermediary capacities.
• Strong knowledge of insurance policies, terms, and coverage.
• Strong inner drive to achieve and challenge the insurance status quo.
• Excellent attention to detail and analytical skills to assess claim validity and accuracy.
• Exceptional customer service and communication skills, in English and Bahasa Malaysia, both written and verbal.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

The part you will play
We are seeking an energetic and creative video production associate who will be responsible for ideating, developing, and executing social commerce video content (TikTok, ShopeeLive) that drive brand awareness, engagement, impressions, and revenue. Candidates should be on the pulse of what’s next and trends within social and digital, and have a genuine passion for social commerce.

As a Video Production Associate/ Senior Associate you will take charge of 

Your responsibilities would include:

● Shoot, edit, and produce high-quality videos optimized for social media platforms.
● Collaborate with Content Manager & Brand Team to create and curate content including videos, hashtags, and challenges that resonates with the target audience and is optimized for maximum reach and engagement.
● Develop and execute video content ideas that align with the brand goals and values.
● Establish evolving best practices in terms of video content ideation and video editing and keep up to date with different social media trends.

What we are looking for - the ideal profile

• Proven experience as a Content Creator or Videographer, preferably in a digital marketing or social media role.
• Excellent communication skills
• Ability to create attractive short videos for social commerce platforms with proficiency in video editing softwares
• Excellent copywriting and proofreading skills
• Strong interest in the social and digital space
• Deep understanding of social media’s ecosystem: trends, hashtag, music usage, functionalities, guidelines, and platform updates.
• Graduate of Videography, Marketing, Communication Studies, or other related courses