We began in 1992 as the Care Liaison Services (CLS) under Ministry of Health (MOH) to coordinate and facilitate the placement of elderly sick to nursing homes and chronic sick units. In 2001, CLS became the Integrated Care Services (ICS) and expanded to take on a greater role in discharge planning and facilitate the transition of patients from hospitals to the community. ICS was then renamed the Agency for Integrated Care (AIC) in 2008, and a year later, AIC was established as an independent corporate entity under MOH Holdings, and assumed the role of National Care Integrator.
In 2018, AIC was designated the single agency to coordinate the delivery of aged care services, and to enhance service development and capability-building across both the health and social domains. The Pioneer Generation Office was renamed the Silver Generation Office and joined AIC that same year.
Today, AIC continues in what we are tasked and seeks to create a vibrant care community enabling our people to live well and age gracefully. We work closely with Community Care partners in supporting them in service development and manpower-capability building to raise the quality of care and bringing care support closer to those in need.
OUR VISION: A Vibrant Care Community Enabling our People to Live Well and Age Gracefully
OUR MISSION: Empowering Seniors and Clients, Transforming the Care Community
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: As a Care Coordinator here, the job security is solid. You get standard public sector benefits in Singapore, like good medical coverage and enough annual leave. It's a reliable place for a career in integrated healthcare.
Cons: Don't expect top-tier pay. The salary bands for healthcare administration roles can feel a bit behind the private sector. Bonuses aren't huge, and pay raises can be slow to come by. It's fine, but not competitive.
Advice to Management: Consider reviewing salary bands and incentive structures to stay competitive with the wider healthcare market for professional roles like Care Coordinators.
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Pros: As a Case Manager, the starting base salary for public healthcare in Singapore is decent. You get solid health insurance, and annual leave is pretty standard here.
Cons: Salary progression feels really slow; it's tough to get a significant raise even with good performance. Bonuses aren't very generous and don't always reflect the intense work in this industry.
Advice to Management: Look into more competitive salary structures and faster progression, especially for experienced staff. Retaining good talent is hard when private sector offers are so much higher.
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Pros: You really feel like you're contributing to something meaningful in community care. Most colleagues in the Singapore office are supportive and helpful, which makes the daily grind easier. Job security is quite solid here.
Cons: The company culture is pretty hierarchical; it's tough to push through new ideas as a Program Executive. There's also a lot of bureaucracy that slows down progress, which isn't ideal for evolving integrated care services. Sometimes it feels like things just move too slowly.
Advice to Management: Try to empower the teams on the ground more. Less red tape would honestly make a huge difference in how fast we can improve integrated care services for citizens. Listen to the feedback from junior staff.
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Common Questions About Agency for Integrated Care (Singapore)
What kind of employee benefits does the Agency for Integrated Care (AIC) offer to its staff in Singapore?
AIC in Singapore provides a comprehensive benefits package that typically includes health insurance, annual leave, and performance bonuses. Employees can also expect access to professional development opportunities and wellness programs, contributing to a supportive work environment.
What is the general working culture like at the Agency for Integrated Care (AIC) in Singapore, especially for roles in healthcare administration?
AIC fosters a collaborative and mission-driven environment, focusing on improving eldercare services. The culture encourages continuous learning and teamwork among its administrative and healthcare professionals.
What kind of employee benefits does the Agency for Integrated Care offer to its staff in Singapore?
AIC provides a comprehensive benefits package, including health insurance, annual leave, and performance bonuses. Employees also have access to wellness programs and professional development opportunities designed to support their well-being and career growth within the organization.
