Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable results at scale.
For over 15 years, Airship has pioneered mobile innovation — with industry-first push notifications, mobile wallet passes, in-app messages, and now AI agents — delivering mobile expertise that’s unmatched across industries and global markets. Airship enables product and marketing teams to launch AI-powered, unified and personalized experiences across app and web, turning ordinary customer interactions into repeatable conversions.
Thousands of top global brands trust Airship to deliver sustainable revenue growth, lasting loyalty, and meaningful impact.
Rating Reviews
Rating is calculated based on
1
review and is evolving.
Pros: The immediate team is usually awesome. I've learned a ton about customer engagement platforms and there's a good vibe among peers. Being remote from Portland, OR, offers great work flexibility.
Cons: Leadership communication isn't always great, especially for us remote employees. Decisions about the product roadmap often come down without much input from Product Managers. It's tough when you feel unheard by the top.
Advice to Management: Seriously listen to the Product and Engineering teams before making sweeping strategic changes. More transparency on 'why' decisions are made would help a lot, especially for a mid-sized tech company like ours.
Show more
What is the work-from-home policy like at Airship, especially for roles in customer success?
Airship offers a hybrid work model, allowing flexibility for roles like Customer Success Managers. Employees typically work remotely a few days a week, with in-office collaboration days scheduled for team meetings and strategic planning.
