Company Description
Synergis is at the forefront of property and facility management services in Hong Kong and Mainland China. Our services span every stage of the property development process, from pre-management and consultancy, through pre-sale promotion and leasing, to management and maintenance of a competed building and facility. We provide our clients a total solution.
Founded in 1978, Synergis has built a strong reputation for excellent customer service with stringent quality management systems and standards over the past four decades, and are proud to be recognized as one of the leading property and facility management companies in Hong Kong and Mainland China. We today employ about 4,500 staff and manages about 88,000 residential units and about 7 million square metres of residential, commercial, industrial and other services space from both the public and private sectors. Our customers include private residential owners and owners corporations, government organizations, educational institutions, landlords, developers and investors.
In January 2022, China Resources Longdation Company Limited of China Resources Group acquired Synergis property and facility management services business. The acquisition enhanced Synergis’ overall business strength and long-term development capabilities in Hong Kong and Mainland China, which will ultimately benefit the Company and our customers.
We are looking for an energetic professional with firm commitment to excellence to fill the post of.
Responsibilities
Job Description:
- Oversee the daily delivery of the Services at the designated Contract Venue;
- Form and lead the team consisting of dedicated members of staff with appropriate qualifications and experience to deliver quality management services to the Contract Venues assigned;
- Act as the team leader and liaison officer for the team to maintain open and effective communication with LPMSL;
- Monitor the performance of the team and ensure all the Services provided meet the contractual requirements;
- Address and resolve any day-to-day issues or concerns raised;
- Work independently to handle daily operational matters, e.g. incidents and complaint handling;
- Ensure income remittance accuracy;
- Be familiar with the operation environment of the Contract Venues assigned;
- Escalate any issues related to the Services timely to Account Manager and LPMSL;
- Monitor the implementation of suggestions/measures required by LPMSL;
- Prepare and submit regular reports required to LPMSL;
- Conduct site visit of each of the Contract Venues assigned at least one time per week in which at least one visit during weekend per month; and at least one visit during night shift period on quarterly basis; and
- 5 days' work a week and need to arrange shift duty with officer on Sat, Sun & PHs by rotation.
Requirements
- At least 10 years' experience in property management in which minimum 7 years in managerial/supervisory role and with car park management experience is preferred;
- Education level at diploma/undergraduate or above or with proven track record in property management;
- Holder of Property Management Practitioner (Tier 1) Licence; and
- Possess a valid driving licence.
You are invited to send your resume stating your
availability, current &
expected salary by clicking the "
APPLY NOW" button below
(Personal Data collected will be used for recruitment purpose only)
PMC License Number: C-679433
