A known game-changer in the field of call center seat leasing and serviced offices, Sales Rain is a premier office space provider with multiple sites within Metro Manila’s leading business centers and IT parks. Our multiple sites carry premium addresses in Makati, BGC, Ortigas, Mandaluyong, Eastwood, and Bridgetowne.
Initially offering its widely acclaimed seat leasing facilities for outsourcing companies and call centers, we have since expanded our services to contemporary shared offices that include private and semi-private offices. And as your partners, we make sure that these sites exude sustainable work environments that would help you and your business succeed.
Our call center and BPO services are designed for efficiency and practicality with flexible lease terms. Sales Rain’s synergistic team of professionals is dedicated to helping you – our partners – grow and is consistently aiming to provide the appropriate support you need for your business. Rethink your way of working with us today!
Rating Reviews
Rating is calculated based on
7
reviews and is evolving.
Pros: I appreciate the generally fixed shifts as a Customer Service Representative here, which helps with planning. For a BPO company in Manila, that's pretty good. You usually know your schedule weeks in advance, which is a big plus.
Cons: The biggest downside is how mandatory overtime can just pop up, messing with your work-life balance entirely. Working weekends for certain client accounts is common, which makes it hard to have a social life outside of work. It can be exhausting.
Advice to Management: Try to implement more predictable scheduling for overtime and weekend shifts. It would really help us, especially as customer service agents, manage our personal lives better. Consistent schedules could improve morale.
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Pros: I've gained decent experience as a Client Services Representative here. The team atmosphere is generally good, especially with colleagues in the Manila office. It's a solid starting point for getting into the BPO industry.
Cons: Leadership can be pretty inconsistent. Sometimes it feels like there's no clear vision, which makes it tough for onsite staff. We often get conflicting instructions, so career growth for junior Client Services Representatives suffers.
Advice to Management: Management should really work on improving communication and creating a more unified vision. Clearer direction would help everyone, especially for career development for team members.
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Pros: You get solid experience in the outsourcing industry. The Makati office usually has a decent bunch of co-workers. It's an okay place to start your career.
Cons: The company culture feels a bit flat. Management doesn't always seem to get what call center agents go through. There's not much push for team engagement beyond the basics.
Advice to Management: Try to be more present with the teams on the floor. Boosting morale for call center agents in the Makati location would go a long way.
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What is the typical work culture like at Sales Rain for a remote sales role in the Philippines?
Sales Rain fosters a collaborative and results-driven work culture, even for remote team members. There's a strong emphasis on teamwork and open communication, which helps in achieving sales targets effectively within the Philippine market.
What is the day-to-day working culture like for a sales development representative at Sales Rain in the Philippines?
The working culture at Sales Rain for SDRs in the Philippines is dynamic and performance-driven, with a strong emphasis on continuous learning and team collaboration. You can expect regular training sessions and a supportive environment aimed at helping you achieve your sales targets.
What is the typical working culture like at Sales Rain, especially for remote roles?
Sales Rain fosters a collaborative and results-oriented remote working culture, emphasizing clear communication and team support. They utilize various digital tools to ensure seamless interaction and project management among geographically distributed teams, promoting a productive environment for all employees.
