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Call Center Representative

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Provide exceptional customer service via phone, email, and chat.
  • Handle customer inquiries and resolve issues efficiently.
  • Document interactions and follow up on customer requests promptly.
  • Collaborate with team members to improve service delivery.
  • Maintain knowledge of products and services for accurate assistance.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 1-3 years of experience in a call center or customer service environment.
  • Skills and Competencies: Proficient in English language; strong customer service skills.
  • Skills and Competencies: Excellent people and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and a positive attitude.
  • Working Conditions: Ability to work in a fast-paced and dynamic environment.

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